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Summary of Contents for Helwett Packard D8000
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Maintenance Guide Abstract This document describes initial hardware setup for HPE D8000 disk enclosures. It also describes removal and installation of customer-replaceable units for these enclosures. The document is intended for use by storage system administrators familiar with servers and computer networks, network administration, storage system administration and configurations, storage area network management, and relevant protocols.
CAUTION: Use a suitable mechanical lift for hoisting the enclosure for installation into the rack: • Fully configured D8000 disk enclosures can weigh up to 145.6 kg (321 lb), depending on the type of disks used. Do not install disks until after the enclosure is secured into the rack.
Operation WARNING! • To prevent improper cooling and thermal damage, the first row of disk bays, as well as the column of disk bays closest to the drive expander module, must be populated with either a hard drive or a drive blank. •...
• D8000 enclosures are intended to operate with two PSUs and four system fans accessed from the rear panel. Two controller channel fan modules accessed from the top of the enclosure provide additional cooling.
Enclosure configuration The HPE D8000 Disk Enclosure is a high-capacity expansion enclosure measuring four EAI units of rack height (17.78 cm or 7"). The disk enclosure fits into a 1.2m rack. The integral cable management arm allows the enclosure to be withdrawn from the rack for servicing while remaining connected and powered on.
NOTE: The D8000 Disk Enclosure base configuration ships with a single IOM with four SAS expanders; an expansion kit can be purchased to obtain a second IOM with four SAS expanders. However, illustrations and content throughout this guide reflect a fully populated system complete with two IOMs and eight SAS expanders. Contact HPE to learn more.
“Populating disk drive slots” (page 20). • The module quantities quoted above are the maximum that a D8000 enclosure can support. The following figures show component locations relative to the enclosure front, rear, and top access panels. • Unless otherwise noted within a passage pertaining to a particular CRU, the replacement procedure should be completed within 3 minutes of the removal of a defective module.
NOTE: Lift handles are not included with the standard product and must be ordered and installed separately. Figure 4 D8000 enclosure system – front panel components The enclosure front panel provides access to the seven (7) main enclosure system LEDs, located in the lower left corner.
Figure 7 Expansion module detail Power supply unit (PSU) Figure 8 shows the PSU used in a D8000 enclosure. The example shows a PSU oriented for use in either PSU slot located on the enclosure rear panel. Latch handle PSU status...
System fan module Figure 9 shows a system fan used in a D8000 enclosure. The example shows a system fan module oriented for use in any of the system fan slots located on the enclosure rear panel. Latch/release tab System fan status...
Removing enclosure top panels Top enclosure access panels “A” and “B” (shown in Figure 10 (page 18)) can be temporarily removed for a servicing event. Remove and reattach the access panels by following the instructions below. To remove enclosure access panel “A” 1.
Figure 13 D8000 enclosure – top panel module slot index diagram CAUTION: The D8000 is designed for use with a full load of disks; however, it may also be partially populated. Gray-colored disk slots above indicate minimum disk module placement for power and cooling reasons. These slots should be populated in all cases.
The physical enclosure ships with 1.2 m rack mounting hardware that enables it to be installed onto standard 1.2 m racks, and uses four EIA units of rack space (17.78 cm or 7") for a D8000 enclosure. Optional lift handles that attach to the side walls of the physical enclosure facilitate hoisting and positioning, and can be helpful when readying the enclosure for installation into the rack.
Fault LED – access panel “B” (amber) Fault LED – access panel “A” (amber) Figure 14 LEDs: D8000 enclosure front panel System Power On/Standby LED (green) The LED illuminates green when system power is available. If the LED is off, either the system is powered off, or there is a power failure in the system.
Pull the physical enclosure forward from its installed position within the rack. Remove access panel “A” as described in “Removing enclosure top panels” (page 19) and look for an amber LED on any of the disk drive modules or HS expander modules on the sideplane.
Multiple power supply unit The D8000 storage system includes two PSUs which provide redundant power control for the system so that if one module fails, the other provides sufficient power and enclosure operation is not affected while you replace the faulty module.
Multiple system fan modules The D8000 enclosure includes four system fan CRUs which provide redundant cooling for the system, so that if one module fails, the others maintain airflow circulation and enclosure operation is not affected while you replace the faulty module.
Expansion module This section describes the IOM used in D8000 12Gb/s storage enclosures. The dimetric rear orientation in Figure 17 shows a pictorial view of an expansion module. You would revolve the module by 90º along its longitudinal axis before inserting it into the IOM slot, as shown in...
The diagram with table that immediately follows provides a description of the expansion module that installs into the rear panel of a D8000 expansion enclosure. The module is shown resting on its base. To install the module into one of the IOM slots located on the enclosure rear panel, you would first revolve the module by 90º...
The drive carrier module comprises a hard disk held by a carrier. • Each D8000 drive slot can hold a single low profile (1.0-inch) 3.5-inch form factor disk drive in its carrier. • The disk drive modules are inserted into vertically aligned slots that are accessible from the top of the enclosure.
Top view of LFF disk drive module DDIC aligned to module slot LED Description Status Definition Fault/Locate Solid amber The disk drive module has failed. Solid blue The disk drive module is operating normally and being identified by a host application. Blinking amber/blue (1 Hz) The disk drive module has failed, or a predictive failure alert has been received for this disk drive module;...
Controller channel fan module The controller channel fan module supplements the system fans by circulating airflow within the enclosure controller channel, and providing cooling for the IOMs. The replacement procedure should be completed within an absolute maximum of 3 minutes. Channel Fan Status Top view of channel fan module Channel fan aligned to module slot...
Enclosure management IOMs actively manage the enclosure. Each module has a SAS expander with its own storage enclosure processor (SEP) that provides a SES target for a host to interface to through the ANSI SES Standard. If one of these modules fails, the other module will continue to operate.
The following table outlines the steps required to install the enclosure. To ensure successful installation, perform the tasks in the order presented. For rackmount installation, temporarily place all disk drive modules in a static-protected area, and then install them after the D8000 is installed in the rack. Table 2 Installation checklist...
Table 3 Storage system configuration Module type Location Description Power supply unit Rear panel Two PSUs provide full power redundancy, allowing the system to continue to operate while a faulty PSU is replaced. System fan Rear panel Four system fans provide cooling, allowing the system to continue to operate while a faulty system fan is replaced.
Figure 22 and the CAUTION above and below the illustration. The illustration shows buckled belt-straps secured longitudinally on the D8000 enclosure. Only the straps and plastic bag are shown. They are isolated from the remainder of the packaging. CAUTION: Verify that each belt strap is securely wrapped and buckled before performing the lift.
(2 per side) Push-pull pin Figure 23 Unpacking the D8000 using optional lift handles CAUTION: With two persons—positioned one on each side of the enclosure—grip the handles securely, and lift the enclosure out of the box using appropriate lifting technique. Place the enclosure in a static-protected area.
Rackmount rails Rack mounting rails are developed for use with the D8000 enclosure that installs into 1.2 m rack cabinets. These rails have been designed and tested for the maximum enclosure weight, and to ensure that multiple enclosures may be installed without loss of space within the rack.
1. Measure the rack rail span depth distance from rear rack post to front rack post, and record this dimension. Figure 24 D8000 rack rail post-to-post distance 2. Take the left outer rack rail subassembly (P/N: 727648200) in hand; then rotate the middle slide release, and fully extend the middle slide.
4. Relocate the left rack rail mounting bracket to approximately match the rack post-to-post distance recorded in step 1 page Figure 27 Rack rail adjusted to fit the post-to-post span This bracket has 1" of available adjustment after the screws are secured. After torquing the quantity-4 screws removed in step 3 above, verify that the bracket can be adjusted to the exact rack post-to-post distance determined...
Installing the rack rails into the rack 1. Ensure that the rack rails are assembled as described in “Adjusting the rack rails” (page 37). 2. Insert the right rack rail subassembly into the rack as shown in Figure a. Attach the adjustable rear mounting bracket to the rear rack column first, ensuring that the rack rail subassembly occupies the lower portion of the allotted space.
NOTE: Rack rail mounting brackets are located in the box containing the power supply cables. Keying latch (aligns with keying notch) Figure 34 Right rack rail installation detail - right front orientation 5. Repeat step 2 page 40 through step 4 above for the left rack rail subassembly. Installing the D8000 disk enclosure...
6. Insert the quantity-2 (quantity-1 per side) cage nuts (P/N: 01-00000279-00-04) provided into the rack in the second-to-top square hole in the D8000 as shown in Figure 35 (mates to thumbscrew and panhead screw in step 8 page 45). space Figure 35 Right rack rail square hole location detail - right front orientation 7.
WARNING! Safe handling precautions: – Do not drop or lift the D8000 physical enclosure using a mechanical lift while inner rails are engaged with middle rails. The middle and inner rails should be properly aligned before engagement, so they glide smoothly during the entire insertion.
The following safety requirements must be considered before installing the enclosure into the rack. WARNING! • The D8000 enclosure weighs 95.0 lbs (43.10 kg) empty, and up to 321.0 lbs (145.6 kg) when fully loaded with 106 large form factor disk drives. •...
7. Continue inserting the physical enclosure all the way into the rack, ensuring the physical enclosure ears are coincident with the rack mounting flanges. The disk enclosure will audibly click when seated in the service lock position. 8. For transport, secure the D8000 physical enclosure chassis ears to the rack, as shown in Figure 40. Fasten the embedded thumbscrews at the top of the left and right bezels (quantity-2, 1 per side).
9. Using the quantity-2 panhead screws provided (P/N: 727666900), attach the CMA physical enclosure attachment bracket (P/N: 727666600) to the physical enclosure above the CMA shelf, on its inner surface. Torque scews to 1.36 N-m (12 lbf-in) as shown in Figure Figure 41 “C”...
Figure 44 Shipping screw installation (optional) - enclosure rear view NOTE: Install the disks after the enclosure is secured in the rack. Installing the D8000 disk enclosure...
Routing cables using the CMA Routing of power and data cables for the D8000 is integral to successful rack rail installation and rackmount installation of the enclosure. Cables must be correctly installed and routed to facilitate efficient operation and in-rack servicing of the enclosure.
Route data cables 6–10 onto the CMA shelf and through the CMA brackets in the order and configuration shown below. Cable shelf and cable bracket - top view IOM detail - rear view Data cable routing from IOM (rear) - bird’s eye right view Figure 45 Routing data cables through the CMA brackets Installing the D8000 disk enclosure...
2. Rotate the inner CMA cable capture arm into the C-bracket to secure the rest of the data cables. The outer CMA cable capture arm may need to be pushed down in the C-bracket to allow the inner cable capture arm to seat properly. The CMA bracket may need to be shifted slightly in order for the thumbscrew to find the PEM thread in the CMA shelf.
You may need to order additional or longer cables when cabling a fault-tolerant configuration. SAS topology It is possible to support different topologies of SAS with the D8000 enclosure. There are two basic forms of expansion topology as shown in Figure 49 (page 53).
SAS cabling methods As you face the rear panel of the D8000 enclosure, the left IOM slot is 2 and the right IOM slot is 1. See also Figure 6 (page 16) for CRU slot index numbering for the enclosure rear panel. Green is used to show IOM 1 paths and blue is used to show IOM 2 paths for cabling the expansion enclosures shown in each cascade.
12Gb/s SAS ports connected. To HBA D8000 enclosure D8000 enclosure D8000 enclosure D8000 enclosure Daisy chain cabling method - fully connected SAS ports Figure 50 Cabling the D8000 enclosure to the storage system (2 of 2) Installation...
Power Distribution Units (AC UPS shown) Figure 51 Typical AC power cord connection from PDU to PSU IMPORTANT: The D8000 enclosure is fitted with two redundant PSUs. All power cords must be connected to at least two separate and independent power supplies to ensure redundancy.
Operation Before you begin Before powering on the enclosure system, make sure that all modules are firmly seated in their correct slots. Verify that you have successfully completed the sequential “Installation Checklist” instructions in Table 2 (page 32). Once you have completed these steps, you can access the management interfaces to complete the system setup.
Troubleshooting and problem solving These procedures are intended to be used only during initial configuration, for the purpose of verifying that hardware setup is successful. They are not intended to be used as troubleshooting procedures for configured systems using production data and I/O. www.support.hpe.com/hpesc NOTE: For further troubleshooting help–after setup and when data is present–see Overview...
LEDs LED colors are used consistently throughout the enclosure and its components for indicating status: • Green: good or positive indication • Blinking green/amber: non-critical condition • Amber: critical fault • Blue: identification PSU LEDs Under normal conditions, the bitonal PSU Status OK LED will be a constant green. See also Figure 15 (page 24).
Green Amber / Blue Bi-tonal Disk LED Bi-tonal Disk LED Disk LED Definition (status blue) (status amber) (status green) Enclosure is not powered on. On/blinking On/blinking Disk drive module is installed and operational. Blinking: 1s on/1s off SES device identity set. SES device fault bit set.
Temperature sensors Temperature sensors throughout the enclosure and its components monitor the thermal health of the storage system. Exceeding the limits of critical values will cause a notification to occur. Troubleshooting The following sections describe common problems that can occur with your enclosure system, and some possible solutions.
Thermal monitoring and control The storage enclosure system uses extensive thermal monitoring and takes a number of actions to ensure component temperatures are kept low, and to also minimize acoustic noise. Air flow is from the front to back of the enclosure. Table 8 Thermal monitoring and control Symptom Cause...
Basic steps • Gather fault information, including using system LEDs. • Determine where in the system the fault is occurring. • Review logs from the host application/operating system. • If required, isolate the fault to a data path component or configuration as described in “Isolate the fault”...
If an enclosure is equipped with redundant PSUs, sufficient power is provided to the system while the faulty module is replaced. NOTE: D8000 disk enclosures support hot-plug replacement of redundant expansion modules, power supplies, fan modules, and HS expanders. Hot-add replacement of expansion enclosures is also supported.
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TIP: Enclosure panel access diagrams for locating CRUs: • Front panel: see Figure 4 (page 15) Figure 14 (page 22) • Rear panel: see Figure 5 (page 16) • Top panel: see Figure 10 (page 18), Figure 12 (page 20), and Figure 13 (page 20) TIP: Enclosure dimetric pictorial views: •...
Module removal and replacement Overview This chapter provides procedures for replacing CRUs (customer-replaceable units), including precautions, removal instructions, installation instructions, and verification of successful installation. Each procedure addresses a specific task. NOTE: Unless otherwise noted within a passage pertaining to a particular CRU, the replacement procedure should be completed within 3 minutes of the removal of a defective module.
If you do not have any of the suggested equipment for proper grounding, have an authorized technician install the part. For more information about static electricity or assistance with product installation, see “Accessing Hewlett Packard Enterprise Support” (page 81). Replacing a PSU This section provides procedures for replacing a failed power supply unit (PSU).
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NOTE: The remove PSU illustrations show a module with a single power connection. The procedure applies equally to single cord and dual cord PSUs used in D8000 enclosures. 9. If replacing two PSUs, repeat steps 5 through 8, being mindful of the illustrations TIP on...
Installing a PSU Refer to Figure 53 (page 67) Figure 54 (page 67) when performing this procedure, but ignore the directional arrows—since you will insert the module into the slot—rather than remove it. IMPORTANT: Handle the PSU carefully, and avoid damaging the connector pins. Do not install the PSU if any pins appear to be bent.
CAUTION: Removing a system fan module significantly disrupts the enclosure’s airflow. Do not remove the fan until you have received the replacement module. It is important that all fan module slots are filled when the enclosure is in operation. 1. Press down on the latch tab to release the fan from its locked position. See detail No.1 in Figure Figure 55 Removing a system fan (1 of 2) 2.
Installing a system fan module Refer to Figure 55 Figure 56 (page 69) when performing this procedure, but ignore the directional arrow—since you will insert the module into the slot—rather than remove it. IMPORTANT: Handle the system fan carefully, and avoid damaging the connectors. 1.
2. Grasp the latch tab on the interior channel wall of the enclosure, and squeeze the tab against the wall to release the channel fan from its locked position as shown in Figure Figure 57 Removing a controller fan (1 of 2) 3.
Installing a controller fan module Refer to Figure 57 Figure 58 (page 71) when performing this procedure, but ignore the directional arrow—since you will insert the module into the slot—rather than remove it. IMPORTANT: Handle the controller fan carefully, and avoid damaging the connectors. 1.
2. On the faulty HS Expander, grasp each of the two plastic swing-arms between thumb and index finger as shown in Figure Figure 59 Removing a HS Expander (1 of 2) 3. Revolve each swing-arm upward to release the PCBA carrier from its slot as shown in Figure Figure 60 Removing a HS Expander (2 of 2) 4.
Installing a HS Expander module Refer to Figure 59 Figure 60 (page 73) when performing this procedure, but ignore the directional arrow—since you will insert the module into the slot—rather than remove it. IMPORTANT: Handle the HS Expander module carefully to avoid damage to the connector and swing arms. 1.
2. Press the latch in the carrier handle towards the handle hinge to release the carrier handle as shown below. Figure 61 Removing a LFF disk drive module (1 of 2) 3. Revolve the handle outward to lever the module out of its connector on the baseplane. Figure 62 Removing a LFF disk drive module (2 of 2) 4.
Installing a LFF drive carrier module 1. Release the drive carrier handle by pressing the latch in the carrier handle towards the handle hinge to release the carrier handle as shown below. Figure 63 LFF drive carrier module in open position 2.
Replacing an IOM IMPORTANT: If the D8000 disk enclosure is configured with a single expansion module, it must be installed in IOM slot No.1. As you face the enclosure rear panel, this is the IOM slot located on the right. An IOM blank must be installed in the adjacent slot (No.2) as shown in...
Verifying component failure • Check Module Fault LED – rear (front of enclosure): Amber = Fault condition. • Check Fault LED (back of enclosure on IOM face plate): Amber = Fault condition. • Check that the OK LED (back of enclosure) is off. Stopping I/O When troubleshooting disk drive and connectivity faults, stop I/O to the affected disk groups from all hosts as a data protection precaution.
Figure 66 Removing an IOM (1 of 2) 5. Grip the latch handle and ease the IOM forward from the slot as shown within Figure 6. Place both hands on the IOM body, and pull it straight out of the enclosure such that the IOM remains level during removal.
Installing an IOM See CAUTION bullets regarding electrostatic discharge and anti-static protection on page CAUTION: If passive copper cables are connected, the cable must not have a connection to a common ground/earth point. NOTE: When performing the following procedure, refer to Figure 66 Figure 67 (page 79) while ignoring the...
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: www.hpe.com/support/hpesc Information to collect •...
Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR.
HPE Storage Products www.hpe.com/support/Storage-Warranties HPE Networking Products www.hpe.com/support/Networking-Warranties Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in...
Technical specifications Enclosure dimensions Table 11 D8000 enclosure dimensions Specification Metric units Imperial units Height (including top cover) 176.4 mm 6.94 in Width (excluding ears and rails) 441 mm 17.36 in Depth (including handles, excluding cables) 1,139 mm 44.84 in...
6 Hz to 200 Hz (ISTA 3E) Vibration, relocation ISTA3H air ride for 60 min Acoustics D8000 enclosures: Sound power operating 8.5 Bels LW @ 23ºC Orientation and mounting: 1.2 m rack mount (4 EIA units) • Rack rails To fit 1.2 m depth racks compliant with the SSI server rack specification...
Standards and regulations International standards The enclosure system complies with the requirements of the following agencies and latest editions of the following standards: • CE to EN 60950-1 • CB report to IEC 60950-1 • UL & cUL to UL 60950-1 Potential for radio frequency interference USA Federal Communications Commission (FCC) Notice...
EMC compliance Table 16 EMC compliance specifications Emissions FCC CFR 47 Part 15 Subpart B Class A (USA) ICES/NMB-003 Class A (Canada) EN 55032:2012 Class A (EU) AS/NZS CISPR 22/CISPR 32 Class A (Australia/New Zealand) VCCI Class A (Japan) KN 22/KN 32 Class A (S. Korea) CNS 13438 Class A (Taiwan) Harmonics EN 61000-3-2 (EU)
Recycling of Waste Electrical and Electronic Equipment (WEEE) At the end of the product’s life, all scrap/waste electrical and electronic equipment should be recycled in accordance with national regulations applicable to the handling of hazardous/toxic electrical and electronic waste materials. Contact your supplier for a copy of the Recycling Procedures applicable to your country.
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