Table of Contents
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Table of Contents
Summary of Contents for Avaya CMS
- Page 1 Installing Avaya CMS Connectors Release 1.0 Issue 1 March 2017...
- Page 2 Link disclaimer THAT FOR CERTAIN HOSTED SERVICES IF APPLICABLE, YOU MAY Avaya is not responsible for the contents or reliability of any linked HAVE THE OPPORTUNITY TO USE FLEX LICENSES, WHICH WILL BE websites referenced within this site or documentation provided by INVOICED ACCORDING TO ACTUAL USAGE ABOVE THE CONTRACT Avaya.
- Page 3 Instance, location or network, including, without limitation, compliance with laws other specific designation, or to be provided by End User to Avaya regarding notifications regarding capture of personal data and call through electronic means established by Avaya specifically for this recording.
- Page 4 Unauthorized reproduction, transmission, dissemination, storage, vulnerabilities with Avaya products should be reported to Avaya by and or use without the express written consent of Avaya can be a sending mail to: securityalerts@avaya.com. criminal, as well as a civil offense under the applicable law.
- Page 5 See the Avaya Support website: http://support.avaya.com Product or Hosted Service notices and articles, or to report a problem with your Avaya Product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com...
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Page 6: Table Of Contents
Table of Contents Chapter 1: Introduction ....................7 Purpose ..............................7 License requirements ..........................7 Chapter 2: Avaya CMS Connectors Installation ............8 Overview ..............................8 Downloading the CMS Connectors ......................8 Installing the CMS Connectors ......................... 9 Installing Avaya CMS Connectors... -
Page 7: Chapter 1: Introduction
Additional information on WebLM can be found on the http://support.avaya.com website. If you are using the legacy licensing method on older releases of CMS, then you will need to engage Avaya Professional Services to have the interfaces installed and licensed. Installing Avaya CMS Connectors... -
Page 8: Chapter 2: Avaya Cms Connectors Installation
This document describes the software interface packages (connectors) for the Avaya Call Management System (CMS) that are offered by Avaya Professional Services (APS). These interface packages provide near real time and historical data feeds from CMS to external Avaya and third-party applications. -
Page 9: Installing The Cms Connectors
Procedure 1. Go to the Avaya Product Licensing and Delivery System (PLDS) website at https://plds.avaya.com. The PLDS website redirects you to the Avaya single sign-on (SSO) webpage. 2. Log in to SSO with your SSO ID and password. 3. On the Home page, select Assets: 4. - Page 10 The zip file will contain the software that needs to be copied to the CMS server, the release notes, and the installation instructions. rt_socket_4.4.6.bz2 RelNotes.txt Installation.txt 3. Copy the software (always a file name ending in .bz2) to the customer's CMS (use /tmp as the destination directory) using one of the following options: ...
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