Troubleshooting - Bissell BigGreen Commercial BGUS1000 Assembly Instructions Manual

following a washing pattern as shown in figure
9 if possible.
- Keep using the rotating brush in the most difficult
points to remove the most stubborn dirt.
WARNINGS
- Before starting to wash the floor, users are
advised to try out the machine on a small area to
check whether the detergent about to be used
is suitable for the surface to be cleaned and to
perfect the method of use.
- Do not leave the machine stationary with the
rotating brush on. This might damage the floor.
- The detergent solution dosage must ensure that
the squeegee blades do not work dry.
MAINTENANCE
AFTER WORK
- After disconnecting the plug from the mains
socket, wind the lead around the hooks provided
(fig.2) and move the machine's handle to the
vertical position, until the pedal catch is heard.
- Empty both the tanks and rinse and dry them
carefully (fig.21).
- Return the tanks to the handle and place the
machine in a protected place, where it is not
at risk of knocks, frost, humidity or water. The
machine must be placed on the stand provided
to avoid damaging the squeegee blades (fig.10).
CLEANING THE BRUSH
- With the aid of a screwdriver, unscrew the 2
screws shown (fig.11).
- Free the brush by taking hold of it from the side
of the 2 screws just removed and extract if from
the pin on the opposite side
- Clean the brush under running water, taking care
to dry it perfectly before putting it back in place.
- To reconnect the brush, turn the drive pin to the
position shown (fig.12).
- Place the brush on the drive pin.
- Bring the bearing towards its seat.
- Turn the brush by hand while free to position the
bearing correctly.
- Re-close by tightening the 2 screws, taking care
not to trap the bristles of the brush.
CLEANING THE SQUEEGEE BLADES
- To remove the squeegee blades, they must
be separated by releasing the retainers at the
ends (fig.13) and extracting them in opposite
directions (fig.14)
- Clean them under running water with the aid of
a non-aggressive detergent and insert them in
the guides, remembering to re-engage the end
retainers.

TROUBLESHOOTING

THE BRUSH DOES NOT TURN
- Check that the plug is connected to the mains
socket.
- Check that the switch is pressed correctly..
- If you are using a power lead extension, make sure
that it complies with the minimum dimensions
stated in the safety precautions section.
- The brush motor has accidentally overheated:
check that the air intakes in the base have not
become blocked and wait for the overload
cutout to reset.
- Check that there are no jammed objects
preventing the brush from rotation
- If the problem persists contact the nearest
Service Centre
THE MACHINE DOES NOT DELIVER DETERGENT
- Check that there is detergent in the tank
- The tank has not been fitted correctly and the
delivery valve is not working. Reposition the
tank.
- After removing the brush, clean the 4 detergent
delivery nozzles with the pin provided (fig.15)
- If the problem persists contact the nearest
Service Centre
THE MACHINE DOES NOT DRY
- Check that the suction squeegee blades are
properly positioned and that their end retainers
are closed (see maintenance section) (fig.13).
- Empty the dirty detergent collection tank.
- Check that the hoses are connected (figs.16 and
17) and not bent at an acute angle (fig.18).
- Check the wear of the pattern on the squeegee
blades (fig.19). If necessary replace them,
referring to the maintenance section.
- Check the wear of the pattern on the squeegee
blades (fig.19). If necessary replace them,
referring to the maintenance section.
- If the problem persists contact the nearest
Service Centre
THE MACHINE DOES NOT CLEAN PROPERLY
- Check that the brush and the squeegee blades
have been fixed correctly (see maintenance
section).
- Check the brush for wear (the min. bristle length
is 20mm). If necessary replace them, referring to
the maintenance section.
- If the problem persists contact the nearest
Service Centre
EXCESSIVE FOAM PRODUCTION
- Too much detergent in the water.
- If the problem persists contact the nearest
Service Centre
THE DETERGENT SOLUTION IS NOT EVENLY
DISTRIBUTED
- After removing the brush, clean the 4 detergent
delivery nozzles with the pin provided (fig.15)
- If the problem persists contact the nearest
Service Centre
THE MACHINE LEAKS WATER
- Empty the dirty detergent collection tank (fig.8).
- Check that the O-ring seal is present and
undamaged (fig.20)
- If the problem persists contact the nearest
Service Centre
WARRANTY
All our appliances have undergone thorough checks
and are covered by a 12-month warranty against
manufacturing defects. The warranty period starts
from the date of purchase. If the machine is repaired
during the warranty period, a copy of the purchase
document must be enclosed.
The warranty is only valid if:
- The defects are of material or manufacturing
(defects which cannot be clearly attributed to
the material or manufacture will be examined
by one of our technical service centres or on
our premises, and the charges will be allocated
depending on the results).
- The instructions in this manual have been
followed to the letter.
- The repairs have been carried out by authorised
repairers.
- The machine has not been subjected to overloads
such as knocks, dropping or frost.
- Suitable detergents have always been used.
- The machine has not been hired or has not been
used for commercial / professional purposes in
any other way.
The warranty does not cover:
- Parts subject to normal wear and tear (brush,
squeegee blades, paintwork).
- Accidental damage, damage during transport,
damage due to negligence or improper
treatment, or damage due to use or maintenance
not in accordance with the instructions provided
in the this instruction manual.
- The cleaning of functional parts.
A repair under warranty includes the replacement
of faulty parts, while shipment and packaging are
not included. Any replacement of the appliance and
extension of the warranty further to work done on
defects is not possible. The repair is carried out at
one of our authorised technical service centres or on
our premises and the machine must reach us freight
prepaid, i.e. with freight costs paid by the user. The
manufacturer declines any liability for any injury or
damage caused by poor installation or imperfect
use of the appliance.
DISPOSAL
As the owner of electrical or electronic equipment,
the law (in accordance with the EU Directive 2002/96/
EC of 27 January 2003 on waste from electrical
and electronic equipment and the national laws
of the EU Member States that have implemented
this Directive) prohibits you from disposing of this
product or its electrical / electronic accessories as
municipal solid waste and obliges you to make use
of the appropriate waste collection facilities.
The product can be disposed of by returning it to
the distributor when a new product is purchased.
The new product must be equivalent to that
being disposed of. Disposing of the product in
the environment can cause great harm to the
environment itself and human health.
The symbol in the figure indicates the urban waste
containers and it is strictly prohibited to dispose of
the equipment in these containers. Non-compliance
with the regulations stipulated in the Directive
2002/96/EC and the decrees implemented in the
various EU Member States is administratively
punishable.
EN
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