Limited Warranty
Match Mate warrants its products to be free from defect in materials and
workmanship for a period of one year from date of original purchase
except for the battery, which is warranted for six months. Match Mate will
repair or replace defective products at its discretion, without charge.
Evidence showing the date of purchase and serial number must be
submitted at the time the warranty claim is made. This warranty is void if the
serial number has been altered or removed and shall not apply to damage
caused by misuse, unauthorized repairs or alterations. If any defect should
occur, contact Match Mate at 1-800-837-1002, and request Technical
Assistance or issue a trouble ticket at www.matchmatetennis.com. Please
have your serial number available; it can be found on the bottom of the
machine. If we are unable to resolve the problem by telephone, return the
unit in its original carton and packing, freight prepaid. Match Mate will pay
the freight to return the repaired merchandise to the customer. No C.O.D.
shipments will be accepted. This warranty gives you specific legal rights, and
you may also have other rights, which vary from state to state. THE
FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES OF QUALITY AND PERFORMANCE, WHETHER
WRITTEN, ORAL, OR IMPLIED. IN NO EVENT SHALL MATCH MATE BE
LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE. Some states do not allow limitations on how
long an implied warranty lasts and/or the exclusion or limitation of incidental
or consequential damages, so the above limitation and exclusion may not
apply to you. Returns: For a full refund less shipping costs, an R.A. number
must be requested within five business days after the customer's receipt of
the machine as indicated by the package tracking information, and the
returned product must be received by Match Mate within seven business
days after the R.A. number is issued. Please call 1-614-836-2677 to obtain
the required R.A. number. Restocking fees apply to all returns received by
Match Mate after the initial grace period outlined above. Restocking fees
also apply for products returned in less than new condition and for products
not returned in the original packing. This offer applies only to machines
purchased directly from Match Mate. Please see your dealer or sales
representative for all applicable return information. Returns after 30 days of
receipt are prohibited.
Match Mate
Quickstart
Instruction Manual
Match Mate Tennis
A Division of
Staber Industries
4800 Homer Ohio
Groveport, OH 43125
Toll Free: 800-837-1002
Outside the USA: 614-836-2677
www.MatchMateTennis.com
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