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ADCP-90-250
Issue 1, November 1996
4. SYSTEM INTEGRATION SERVICES
401
ADC offers the following system integration services. For calls originating in the U.S.A.
or Canada, dial 1-800-366-3891, extension 3000. For calls originating outside the U.S.A. or
Canada, dial 612-946-3000.
Technical Assistance Center
Technical Training
Technical Operations
5. CUSTOMER SUPPORT SERVICES
5.01
ADC offers the following customer support services. For calls originating in the U.S.A.
or Canada, dial 1-800-366-3891, then request the extension listed. For calls originating outside
the U.S.A. or Canada, dial 612-946-3475 or 612-946-3000.
BCG Technical Assistance Center
Extension 3475
E-Mail: bcgtac@adc.com
Sales Administration
Extension 3000
Product Return Department
Extension 3000
E-Mail: repair&return@adc.com
5.02
Product information and service can also be obtained by writing ADC Telecommuni-
cations, Inc., 4900 West 78th Street, Minneapolis, Minnesota 55435, U.S.A.
Page 14
1996, ADC Telecommunications, Inc.
• Product Management
• Project Engineering
• Project Administration
• Network Design
• Broadband Design (RF Design and Strand Mapping)
• Integration Network Testing
• Network Monitoring (Upstream or Downstream)
• Power Monitoring
• Remote Surveillance
• System Turn-Up and Test
• Service/Maintenance Agreements
• Product Technology
• Custom Designed Training
• Detail Engineering
• End-to-End Installation
• Drafting Services
• Technical Information
• System/Network Configuration
• Product Specification
• Product Application
• Training
• Installation and Operation Assistance
• Troubleshooting and Repair
• Field Assistance
• Quotation Proposals
• Ordering
• Delivery
• General Product Information
• ADC Return Authorization number and instructions
must be obtained before returning products.
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