Tips & Troubleshooting - Real Flame 1726LP Farmhouse Column Owner's Manual

TIPS & TROUBLESHOOTING
If the fire column will not ignite
If the ignition system is working correctly, you should hear a clicking sound while the
igniter button is pushed and you should see a spark inside the igniter housing. If you do
not see the spark or hear a clicking sound, please check the following.
1. Make sure that the battery is not dead and that it is installed correctly, with the
positive (+) side facing out.
2. If you still do not hear a clicking sound or see a spark in the
igniter housing, look under the fire column and make sure that
the electrode wire is correctly inserted into the back of the
electronic ignition box. While inspecting the electrode wire,
make sure that it is not cut or broken in any place. If the wire
has been damaged contact Real Flame at 1-800-654-1704 for a
replacement.
3.) If you hear clicking but cannot see a spark in the igniter
housing, look under the column. Check between the electrode
wire connection at the back of the electronic ignition and the
connection point at the burn pan. If you see a spark anywhere
under the column, look for damage to the wire or an incomplete
connection at that point. If the wire has been damaged contact
Real Flame at 1-800-654-1704 for a replacement.
If the fire column will not stay lit
If the fire column lights, but will not stay lit, or remains lit only for a brief time, please check the
following.
1. Make sure that the igniter housing is unobstructed. Clear away any filler material or debris on the
housing and make sure there is nothing between the igniter pin and the thermocouple.
CORRECT
Igniter Housing
Burner Tube
Do not block
opening
1 3
Back of
Electronic
Ignition
INCORRECT
-
+
Electrode
Wire