Do you have a question about the PET PRO-FLEX 500 and is the answer not in the manual?
Questions and answers
Kat
March 29, 2025
I bought 4 new batteries and had it rewired because it wouldn’t charge.Now,it charges fine,all lights come on.everything electrical works but it won’t move.I can’t find anyone who I can take it to.to have it worked on.
Thank You
2 comments:
Mr. Anderson
March 29, 2025
To find a repair service for the PET PRO-FLEX 500, do not return the product to any address. Instead, call or write to request the location of the nearest authorized PET service center and the warranty claim procedures. You may also contact PET Customer Service via telephone at 1-707-521-9257 or email at dennisvickrey@yahoo.com or ringmichael48@yahoo.com.
This answer is automatically generated
zachary desjardins
June 11, 2025
@Kat same issue with the one are Uhaul shop just bought.
Subscribe to Our Youtube Channel
Summary of Contents for Priority Electric Transportation PET PRO-FLEX 500
Page 1
Other Patents Pending Read this manual completely before assembling and riding our PET PRO-FLEX Always wear a Helmet! Priority Electric Transportation, LLC. 1007 West College Ave. #293 Santa Rosa, CA 95401 Phone# 707-521-9257 Sales – Dennis Vickrey @707-393-0724 dennisvickrey@yahoo.com Admin – Michael Ringstad 707-396-8876...
Table of Contents Technical Information ----------------------------------- 1 Warning Statement ------------------------------------- 2 Read Before Riding ------------------------------------- 3 List Of Parts ---------------------------------------------- 4 Front Bar -------------------------------------------------- 6 Tool Kits In The Tool Bag ------------------------------ 7 Assembling The Pro Flex 500 ---------------------- 8 Charging The Batteries ------------------------------ 12 Riding The Pro Flex 500 ---------------------------- 13 Folding The Pro Flex 500 ---------------------------- 15...
Pro Flex 500 Technical Information Model No. PET PRO-FLEX 500 40 L x 27 W x 38 H inch Product size (102 L x 68 W x 98 H cm) Permanent-magnet Type of motor brushless DC wheel motor Wheel motor...
Warning Statement FLEX 500 operate CONTACT TO DETERMI Do not ride this scooter until you read and thoroughly understand the owner's manual I t contains information critical to your safety. I f you have questions about the operation of this scooter, you should consul t your authorized dealer.
Read Before Riding PRO-FLEX 500 WARNING THE ELECTRIC PET PRO FLEX 500 IS NOT A TOY AND SHOULD NOT BE OPERATED BY ANY ONE UNDER 12 YEARS OLD. Safety Instruction (Please take note of the followings before each ride) • The maximum weight capacity is 299 LBS. •...
Page 7
List Of Parts PRO-FLEX Throttle Multi-function Instrument Brake lever Alloy handlebar tub Quick release Connecting tube Seat Battery & controller compartment Balancing wheel Footboard Rear wheel Power connecting plugs Allen set screw Front fender Front fork Motor Front wheel Basket Charger port...
Tool Kits In The Tool Bag PRO-FLEX Screwdriver Allen wrench (2.5mm) Allen wrench (3mm) Allen wrench (5mm) Allen wrench (6mm) Wrench (8 x 10mm) Wrench (16 x 18mm) Wrench (16 x 18mm) charger...
Assembling The Pro Flex 500 PRO-FLEX 1. Unpack the Pro Flex 500 carefully so that you do not misplace any of the parts. 2. Place the Pro Flex 500 on a flat, level surface. Block the front up 3.5''. This will make the next step easier 3.
Page 11
Assembling The Pro Flex 500 PRO-FLEX 4. The two Allen set screws on the front of the connecting clamp are for removing any play after the bolts have been tightened. First, back off the nuts, second, set the screws, third, tighten the nuts to prevent the screws from backing off.
Page 12
Assembling The Pro Flex 500 PRO-FLEX 7. Ensure that the handlebar is facing front, the brake on the left side and the throttle on the right, then tighten the handlebar tube collar clamp using the enclosed 5mm wrench 8. Plug in the two power connecting plugs into the sockets.
Page 13
Assembling The Pro Flex 500 PRO-FLEX NOTE: Handle bar height adjustment. Handle bar height can be easily adjusted by opening the quick release on the handlebar tube to preferred height, then firmly closing quick release.
Charging The Batteries PRO-FLEX Before you ride the Pro Flex 500 for the first time ● you must charge the batteries for 4-6 hours using only the supplied charger. To charge the batteries, plug the charger into the ● charger socket located on the rear side of the battery/ controller compartment.
Riding The Pro Flex 500 PRO-FLEX Once you have completed the initial charge you ● are ready to ride. Remember, this is not a toy. The PET PRO FLEX 500 can reach speeds up to mph / 20 mph depending on the terrain and the weight of the rider.
Page 16
Riding The Pro Flex 500 PRO-FLEX hand will control the throttle. As you turn the throttle towards yourself, the speed will be increased. Release the throttle and apply the brake to stop the scooter. You will control the speed of the scooter by using both the throttle and the brake.
Folding The Pro Flex 500 PRO-FLEX 1. Turn off the key switch 2. Press the quick release to bottom. 3. Lift the clip bar, at the same time pull the handlebar tube.
Page 18
Folding The Pro Flex 500 PRO-FLEX 4. Lift the connecting tube (which is also attached to the handlebar tube). 5. Carefully place the handlebar tube on the footrest frame...
Maintenance PRO-FLEX Battery: (for professional use only) The PET Pro-Flex is powered by four 12 volt, rechargeable batteries housed in a single compartment. Other than recharging, these batteries need no maintenance. To prolong battery life, recharge the battery after each use. You must also charge your PET Pro-Flex if it has not been used for 30 days or more.
Trouble Shooting Guide PRO-FLEX Problem Cause Solution The power light 1. Battery is 1. Recharge your on the discharged. PET Pro-Flex. instrument 2. Loose 2. Remove the does not connection screws that hold the illuminate when inside the battery compartment the PET cover and raise the Pro-Flex is on.
Page 24
Trouble Shooting Guide PRO-FLEX Noise coming 1 The motor 1. Call Customer from motor sensor is Service to change a defective. new sensor When the brake 1. The brakes 1. Adjust the brake by lever is are not adjusted loosening the bolt on squeezed the properly.
Warranty PRO-FLEX The Limited Warranty does not cover or apply to the following: Normal wear and tear; any damage, failure and/or loss caused by accident, misuse, neglect, abuse and/or failure to follow instructions or warnings as stated on the product or in the applicable owner’s manual or other printed materials provided with the product;...
Page 26
Warranty PRO-FLEX work or the expense of returning it back to the owner after repair or replacement will be paid for by the owner. PET’s responsibility in respect to claims is limited to making the required repairs or replacements and no claim of breach of warranty shall be cause for cancellation or rescission of the contract of sale of any PET product.
Page 27
Warranty PRO-FLEX wear and or by use of parts that are incompatible with PET products. In addition this warranty does not cover items that experience normal wear and tear. PET reserves the right to improve the design of the product without assuming any obligations to modify any product previously manufactured.
Page 28
Warranty PRO-FLEX inconvenience. Some states do no allow the exclusion limitation incidental consequential damages so the above limitations may not apply to you. WHAT PET WILL DO: PET will, at its sole option, either repair, replace or refund the purchase price of any unit that does not conform to this limited warranty.
Page 29
Warranty PRO-FLEX DO NOT RETURN YOUR PRODUCT TO ANY ADDRESS. Please call or write for the location of the PET authorized service center nearest you and for the procedures for obtaining warranty claims.
Need help?
Do you have a question about the PET PRO-FLEX 500 and is the answer not in the manual?
Questions and answers
I bought 4 new batteries and had it rewired because it wouldn’t charge.Now,it charges fine,all lights come on.everything electrical works but it won’t move.I can’t find anyone who I can take it to.to have it worked on. Thank You
To find a repair service for the PET PRO-FLEX 500, do not return the product to any address. Instead, call or write to request the location of the nearest authorized PET service center and the warranty claim procedures. You may also contact PET Customer Service via telephone at 1-707-521-9257 or email at dennisvickrey@yahoo.com or ringmichael48@yahoo.com.
This answer is automatically generated
@Kat same issue with the one are Uhaul shop just bought.