Growatt Wi-Fi-S Troubleshooting Manual
  1. Manuals
  2. Brands
  3. Growatt Manuals
  4. Wireless Router
  5. Wi-Fi-S
  6. Troubleshooting manual

Growatt Wi-Fi-S Troubleshooting Manual

Hide thumbs

Advertisement

Table of Contents

for Growatt Wi-Fi Modules
GROWATT NEW ENERGY Technology CO., LTD
Building B,Jiayu Industrial Zone, 28 Guangming
Road, Shiyan,Baoan District, Shenzhen,China
Troubleshooting Guide
(Ver1.3)
2018-6-16
2018-11-8 1 / 16
T / F + 86 755 2747 1900
service@ginverter.com
www.ginverter.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Wi-Fi-S and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Growatt Wi-Fi-S

  • Page 1 2018-11-8 1 / 16 Troubleshooting Guide for Growatt Wi-Fi Modules (Ver1.3) 2018-6-16 GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com www.ginverter.com Road, Shiyan,Baoan District, Shenzhen,China...

  • Page 2: Table Of Contents

    2.9 Data logger shows lost when connect to router, but shows connection with mobile hotspot ....15 3.0 How to change my username......................16 GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...

  • Page 3: Introduction

    Solution:Some models( (MTL-S) have a DIP switch at the right side of the RS232 port. Please turn the pin1 to ON status, and keep pin 2 OFF. Please refer to the following picture: GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...

  • Page 4: Datalogger Already Exist

    Solution: If you don’t know which account is linked to this datalogger, please contact Growatt to find out. Another possibility is the data logger has two accounts, one of which was used to add the data logger, if you have the account, you can login to delete.
  • Page 5 3) Click plus ‘＋’ at the top right→ Datalogger list 4) Press-hold the interface and a new window will pop up→Click Delete datalogger or configure datalogger. -->> GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com www.ginverter.com...

  • Page 6: Connected Successfully, But No Device Found

    This problem will happen when you have a empty plant in your account. Solution:Please delete the empty plant that has no device. GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...

  • Page 7: Time On The Platform Is Wrong

    Please change the time zone of the local area. you can also edit the feed-in tariff rate in the “capital income”box, and change the location of your system. GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...
  • Page 8 1) Please find and click ‘Me’ at the bottom right→Configuration of PV Plant→Geographic information 2) Please find and click ‘Edit’ at top right 3) Now you are allowed to enter your location information GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...
  • Page 9 2018-11-8 9 / 16 GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com www.ginverter.com Road, Shiyan,Baoan District, Shenzhen,China...

  • Page 10: After Resetting The Password Or Replacing The Router, The Connection Lost

    Solution: Reset wifi-E through hold the “Key”button for 3 seconds until the LED light is steady.Then configure as the usermanual. GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...

  • Page 11: Forget Server Password

    2018-11-8 11 / 16 2.6 Forget server password 2.6.1 Solution: go to http://server.growatt.com/, click forget password, input your email or datalogger SN and check code to get the reset email. GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...
  • Page 12 E-mail password forget too,can’t receive reset email. 2.6.2 Solution: Please contact your local seller or Growatt to reset it for you. After you got the new password,please go to user center to change your email. GROWATT NEW ENERGY Technology CO., LTD...

  • Page 13: Data Upload Interval Shows Messy Code

    2.8 Data logger connects to router, but not connect to server Solution: Disable router firewall or turn firewall protection level at Low GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...
  • Page 14 2018-11-8 14 / 16 GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com www.ginverter.com Road, Shiyan,Baoan District, Shenzhen,China...

  • Page 15: Data Logger Shows Lost When Connect To Router, But Shows Connection With Mobile Hotspot

    3) Click Edit data logger, set ip: 47.91.67.66, key is datalog+date, click save. 4) Recofigure datalogger on shinephone app with router GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...

  • Page 16: How To Change My Username

    You can create an username, then login the old username, go to user center-plant overview, click edit button, and input your new username to transfer your inverter under your new username. Customer Service Center Growatt New Energy Technology Co., Ltd GROWATT NEW ENERGY Technology CO., LTD T / F + 86 755 2747 1900 Building B,Jiayu Industrial Zone, 28 Guangming service@ginverter.com...

This manual is also suitable for:

Wi-fi-e series

Table of Contents

Save PDF