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NetDDE Trouble-Shooting
DDE Server User's Guide
If the device is an EPM 3710 or 3720, check to make sure the device is set to 32-bit
mode, with invalid objects set to yes and password protection set to no. These
settings must be made at the device itself.
If the problem is with a Multilin device, make sure the device is not in TEST mode.
The PMCS DDE Server does not support TEST mode for any device, as a device in
TEST mode will generate invalid data.
If you have completed all of these steps and are still unable to communicate with the
device, call the GE Resolution Center at 1-888-GE-RESOLV.
If you are using NetDDE to share a Server's data with clients across a network, make
sure a share called GE32MODB|* GE32MTCP|* GE32EIND|*) for appropriate
Ethernet system) exists in the system and has been trusted with proper parameters.
Shares need to be created only once, but each NT user should trust the share
explicitly.
Chapter Three offers instructions on setting up shares and trusting shares; see the
section entitled NetDDE. If you require further information beyond that provided in
Chapter Three, refer to the NetDDE documentation for further information on how to
set up shares and trusting a share. Information may also be found in the Microsoft
KnowledgeBase by searching for keyword "NetDDE".
NOTE: Make sure you're using the version of NetDDE supplied with Microsoft
Windows 2000 SP2 Workstation. The PMCS DDE Server does not support other
versions of NetDDE.
Chapter Five - Troubleshooting • • • • 57
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