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Eminent EM6304 Manual

Full hd network video recorder
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EM6304
Full HD Network Video Recorder

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Summary of Contents for Eminent EM6304

  • Page 1 EM6304 Full HD Network Video Recorder...

  • Page 2: Table Of Contents

    1.1 Packing contents ....................3 2.0 Explanation of the connections ................4 2.1 EM6304 4 Port network video recorder .............. 4 3.0 Using the surveillance recorder ................4 3.1 Connecting the surveillance recorder to your television or monitor ..... 4 3.2 Connecting the mouse to the surveillance recorder ...........

  • Page 3: Introduction

    18.0 Warning and points of attention ................. 76 19.0 Warranty conditions ................... 78 1.0 Introduction Congratulations with the purchase of this high-quality Eminent product! This product has undergone extensive testing by Eminent’s technical experts. Should you experience any problems with this product, you are covered by Eminent warranty.

  • Page 4: Explanation Of The Connections

    ENGLISH 2.0 Explanation of the connections 2.1 EM6304 4 Port network video recorder 1. Line-In: Can be used to connect a microphone to the Audio-In channel. 2. Audio-Out: Can be used to connect to an analogue receiver or powered speaker.

  • Page 5: Connecting The Mouse To The Surveillance Recorder

    ENGLISH 3.2 Connecting the mouse to the surveillance recorder 1. Take the mouse out of the packaging. 2. Connect the USB mouse to one of the available USB ports on the surveillance recorder. 3.3 Connecting the surveillance recorder to your network 1.
  • Page 6 ENGLISH Step 2: In the following screen, you can setup a password for the ‘admin’ account. Fill out a password at the ‘Password’ field. Confirm your chosen password at the ‘Retype password’ field. Click ‘Next’. Step 3: Select your ‘Video format’. Select ‘PAL’. Also, select your language. In this case, ‘English’.
  • Page 7 Mark ‘Auto update’ if you want the time and date to be updated automatically. Important: In order to add an Eminent IP camera properly it is necessary to setup the correct date and time. You can either change the time manually or mark “Auto Update”.
  • Page 8 ENGLISH Select the tab ‘DST’. In the following screen, you can select the daylight saving time, by placing a mark at ‘Enable’. Also, you can set the ‘Offset’ in hours. For example: One hour. You can also set the starting and end date of the daylight saving time (DST) at the ‘From’...
  • Page 9 ENGLISH fill out the correct data such ‘IP address’, ‘Subnet mask’ and ‘default gateway’. ( Use the mouse to select and change the data). Also, fill out the correct ‘Preferred’ and ‘Alternate DNS Server’. Click ‘Next’. Step 5: A new screen appears. The network connection will be tested first. Then, an overview appears.
  • Page 10 10 | ENGLISH Step 7: In the following screen, you can select from which channel (CH) you want to record. Each channel represents a connected camera. If a mark is placed at ‘Enable’ at the corresponding channel, it means recording from this channel is activated. You can also select whether audio needs to be recorded at ‘Audio’.

  • Page 11: Manual Settings

    11 | ENGLISH If you want the files to be overwritten after a pre-set amount of days, select ‘by days’ and set the amount of days. Place a mark at ‘Format’ and then click ‘Format’ to begin formatting the internal hard disk.

  • Page 12: Setting Up Passwords

    12 | ENGLISH you can manually set the surveillance recorder. If your surveillance recorder has been connected to your network, you can manually set the IP address data. 5.1 Setting up passwords In order to prevent third parties gaining access to the settings of the surveillance recorder, you can setup a password in the surveillance recorder.
  • Page 13 13 | ENGLISH 4. Click ‘Basic and then select ‘User’. 5. Click ‘Add user’.
  • Page 14 14 | ENGLISH 6. Fill out a user name for this account at ‘User name’. Use the mouse and the onscreen keyboard to fill out the data and click ‘Enter’ to confirm. 7. Fill out a password for this account at ‘Password’. Use the mouse and the onscreen keyboard to fill out the data and click ‘Enter’...

  • Page 15: Setting Up An Admin Account

    15 | ENGLISH 11. Click ‘Apply’. 12. Click ‘OK’ at the ‘Successfully saved’ screen. 13. Click ‘Exit’ until you are at the ‘User’ menu. Note: Your password can have a maximum of 16 characters. 5.1.2 Setting up an admin account 1.
  • Page 16 16 | ENGLISH 2. Fill out a user name for this account at ‘User name’. Use the mouse and the onscreen keyboard to fill out the data and click ‘Enter’ to confirm. 3. Fill out a password for this account at ‘Password’. Use the mouse and the onscreen keyboard to fill out the data and click ‘Enter’...

  • Page 17: Setting Up Date And Time

    17 | ENGLISH 7. Click ‘Apply’. 8. Click ‘OK’ at the ‘successfully saved’ screen. 9. Click ‘Exit’ until you are at the main menu. Note: Your password may contain a maximum of 16 characters. 5.2 Setting up date and time 1.
  • Page 18 8. Select a time server at the ‘Time server’ field. You can select an online time server which will synchronize the date and time. Important: In order to add an Eminent IP camera properly it is necessary to setup the correct date and time. You can either change the time manually or mark “Auto Update”.
  • Page 19 19 | ENGLISH 9. Click ‘DST’. In the following screen, you can select the daylight saving time, by placing a mark at ‘Enable’. Also, you can set the ‘Offset’ in hours. For example: One hour. You can also set the starting and end date of the daylight saving time (DST) at the ‘From’...

  • Page 20: Setting Up Network Settings

    20 | ENGLISH 12. Click ‘Exit’ until you are at the main menu. 5.3 Setting up network settings 1. Click ‘Advance’. 2. Click ‘Network’. 3. ‘Obtain an IP address automatically’ and ‘Obtain DNS server automatically’ are selected by default. This is the ideal setting if you have a DHCP server within your network and you do not want to setup the network data manually.

  • Page 21: Selecting The Screen Language

    21 | ENGLISH the mouse to select and change the data). Also, fill out a correct ‘Preferred’ and ‘Alternate DNS server’. 5. Click ‘Apply’ to save these settings 6. Click ‘OK’ at the ‘successfully saved’ screen. 7. Click ‘Exit’ until you are at the main menu. Attention! In order to access the surveillance recorder using the Internet, make sure you have filled out the IP Address data correctly.

  • Page 22: Connecting A Camera

    6.0 Connecting a camera 6.1 Connecting an IP camera The EM6304 Network Video Recorder works with the Eminent Camline Pro camera and most of the Onvif supported cameras. The recorder supports up to Onvif version 2.4 and lower. If the Onvif version of your camera is higher then 2.4 then we cannot guarantee that all functions of your camera will work with the recorder.
  • Page 23 23 | ENGLISH Before mounting the cameras you need to take the following precautions: • Make sure the cameras can view the areas you want to guard. It can be handy to test some locations before mounting the cameras. • Do not place the cameras directly to the window or other glass surfaces to prevent reflections.
  • Page 24 24 | ENGLISH 6. Fill out the username and password of your IP camera. 7. Press “OK”. 8. Click on “Apply” to save the settings. 9. You will see the note “Successfully saved”.

  • Page 25: Checking The Cameras Image

    25 | ENGLISH 10. Click “OK”. 11. The camera now has been added to the camera overview. 6.2 Checking the cameras image 1. Once the camera is connected, the image can be checked. 2. As soon as the surveillance recorder has been started, you will see that the screen is divided into several squares.
  • Page 26 26 | ENGLISH 3. Fill out the password you have set during the wizard and click ‘Login’. Leave the password field empty when there is no password or the wizard has not been used and click ‘Login’. 4. Click ‘Advance’.
  • Page 27 27 | ENGLISH 5. Click ‘P.T.Z.’. 6. Click ‘Enable’ at the channel your PTZ camera is connected to. 7. Make sure the ‘Pelco-D’ protocol is selected at the same channel the PTZ camera is connected to. 8. Make sure the ‘Baud rate’ is set to the same baud rate as your PTZ camera is set to.

  • Page 28: Checking The Ptz Camera

    28 | ENGLISH 6.4 Checking the PTZ camera 1. Now you have connected a PTZ camera, the cameras image and function(s) of the PTZ camera can be tested. 2. Click the ‘P.T.Z’ icon at the lower right part of the screen. 3.
  • Page 29 29 | ENGLISH 4. Click ‘Basic’. 5. Select ‘VGA resolution’ at the right side of the screen. 6. Select the desired resolution. 7. Click ’Apply’. 8. Click ‘OK’ at the ‘Successfully saved’ screen.

  • Page 30: Recording

    30 | ENGLISH 9. Click ‘Exit’ until you are at the main menu. 7.0 Recording The default settings of the network video recorder are set to record images all the time. There are several other ways to record images as well. You can record manually, time based recordings, and recording during motion detection.
  • Page 31 31 | ENGLISH 3. You need to login using an admin account. Fill out the password you have set during the wizard and click ‘Login’ or do not fill out a password if you have not used the wizard or if you do not have set a password and click ‘Login’. 4.
  • Page 32 32 | ENGLISH 5. Click ‘Record’. 6. Click ‘Bit rate’. 7. Choose the desired resolution at ‘Resolution’. 8. At ‘Frame rate’, you can select the frame rate (amount of images shown per second). ‘25’ is the highest frame rate possible and delivers the most fluent images.

  • Page 33: Recording Manually

    33 | ENGLISH 13. Click ‘Exit’ until you are at the main menu. Note: The higher you set the resolution, frame rate and quality, the better the picture on screen will look. However, the higher these settings, the more disk space is needed for the recordings.

  • Page 34: Recording Continuously

    34 | ENGLISH 5. The surveillance recorder will start recording the camera’s image. 6. If you want to stop the recording, you need to click the ‘Stop record’ button at the lower right part of the screen. 7.3 Recording continuously 1.
  • Page 35 35 | ENGLISH 3. Fill out the password you have set during the wizard and click ‘Login’. Leave the password field empty when there is no password or the wizard has not been used and click ‘Login’. 4. Click ‘Basic’. 5.
  • Page 36 36 | ENGLISH 6. Make sure the channel(s) you want to record are marked. (Place a mark at ‘Enable). Also, the ‘Mode’ needs to be set to ‘Always’. 7. Click ‘Apply’. 8. Click ‘OK’ at the ‘Successfully saved’ screen. 9. Click ‘Exit’ until you are at the main menu.

  • Page 37: Recording During Motion Detection

    37 | ENGLISH 7.4 Recording during motion detection 1. Make sure the surveillance recorder is completely started and you see the surveillance recorder’s image on screen. 2. Click ‘Start’. 3. Fill out the password you have set during the wizard and click ‘Login’. Leave the password field empty when there is no password or the wizard has not been used and click ‘Login’.
  • Page 38 38 | ENGLISH 5. Make sure the channel(s) (CH) you want to record by using motion detection is marked (Place a mark at ‘Enable). 6. Click the field below ‘Sensitivity’. 7. Select the sensitivity of the motion detection for the selected channel. You can make a selection between ‘1’...
  • Page 39 39 | ENGLISH 9. The image of the selected channel (CH) will be showed. By default, the entire screen is selected as motion detection area (green colour). By pressing the left mouse button and keeping it pressed while simultaneously moving the mouse, you can select a specific area on screen.

  • Page 40: Time Based Recording With Motion Detection

    40 | ENGLISH 13. Click ‘Exit’ until you are at the main menu. 7.5 Time based recording with motion detection Recordings using motion detection on specific times, will save hard disk space compared to other methods of recording. Therefore, older recordings will be stored longer.
  • Page 41 41 | ENGLISH 4. Click ‘Advance’ and then click on Alarm 5. Click the ‘Settings’ field below ‘Schedule’. 6. In the following screen you will see the days of the week (Sun. till Sat.).
  • Page 42 42 | ENGLISH 7. If you want the surveillance recorder to start recording in case an event occurs during a selected time frame, you need to make sure ‘Alarm’ is selected. Also refer to chapter 8. 8. Select a red coloured square next to a day and double-click this square. 9.

  • Page 43: Setting Up An Alarm Notification

    43 | ENGLISH 12. Click ‘OK’ at the ‘Successfully saved’ screen. 13. Click ‘Exit’ until you are at the main menu’. If you want to use the ‘standard’ recording during a specified time, instead of recording during an event, then select ‘None’ instead of ‘Alarm’. Only a recording will take place the moment motion is detected.
  • Page 44 44 | ENGLISH 4. Click ‘Advance’. 5. Click the ‘Settings’ field below ‘Trigger’.
  • Page 45 45 | ENGLISH 6. Select the type of alarm notifications: You can choose between ‘Record’, ‘Snapshot’, ‘Send E-mail’ and ‘Alarm output’. You can also make an extra selection at ‘Alarm output’. You can select a ‘Buzzer’ and the duration of this ‘Buzzer’...

  • Page 46: Sending An Email During Alarm Notification

    46 | ENGLISH 8.2 Sending an email during alarm notification Hint: It is also possible to setup the e-mail option using the web interface of the recorder. Setting up the e-mail option using the web interface is usually faster and easier.
  • Page 47 47 | ENGLISH 4. Click ‘Advance’. 5. Click ‘Comm’. 6. Click ‘E-mail’. 7. Set ‘Email’ to ‘Enable’. 8. Select the interval time. For Example: ‘30s’. This means a snapshot of the camera which detects motion detection, will be send to your e-mail address every 30 seconds.

  • Page 48: Control The Recordings Of The Surveillance Recorder

    48 | ENGLISH 11. If your mail provider uses security/authentication, you need to set the ‘Connection security’ to ‘SSL/TLS’. 12. Fill out the username of your e-mail account at ‘User name’. 13. Fill out the password of your e-mail account at ‘Password’. 14.

  • Page 49: Searching For Recordings At A Specific Time

    49 | ENGLISH 9.1 Searching for recordings at a specific time 1. Make sure the surveillance recorder is completely started and you see the surveillance recorder’s image on screen. 2. Click ‘Start’. 3. Fill out the password you have set during the wizard and click ‘Login’. Leave the password field empty when there is no password or the wizard has not been used and click ‘Login’.
  • Page 50 50 | ENGLISH 5. At the left side of the screen, you will see ‘Record type’. 6. If you want to search for a ‘normal’ recording which has been made on a specific date, you need to set the ‘Record type’ to ‘Normal’. Also, select the date you want to search on at the calendar which is shown at the upper left part of the screen.

  • Page 51: Backup A Recording

    51 | ENGLISH 12. Right-click the mouse to return to the previous screen. Note: If you want to back up a recording, continue with chapter 9.2 Hint 1: You can also select the channel (CH). Each channel (CH) represents a camera.
  • Page 52 52 | ENGLISH 3. Then click ‘Backup’. 4. You will see an on-screen notification ‘Backing up the data, please wait’. 5. As soon as the backup has been made, you will see the notification ‘Backup is successful’.

  • Page 53: Access The Surveillance Recorder Locally

    1. First, please make sure you download the ActiveX N9 plugin from our website. You can download the plugin for the EM6304 on our Eminent support page. 2. Make sure the surveillance recorder is completely started and you see the surveillance recorder’s image on screen.
  • Page 54 54 | ENGLISH 4. Fill out the password you have set during the wizard and click ‘Login’. Leave the password field empty when there is no password or the wizard has not been used and click ‘Login’. 5. Click ‘Information’. 6.
  • Page 55 55 | ENGLISH 7. Check if the NVR has received an IP Address, and check the ‘Web port’ number. 8. Run your computer’s web browser “Internet Explorer” as administrator by clicking the right mouse button on the Internet Explorer Icon.
  • Page 56 56 | ENGLISH 9. Enter the IP Address of the NVR in the address bar followed by the web port number. For example, if the NVR has the IP address 192.168.1.120 and web port number ’1024’, you need to enter ‘http://192.168.1.120:1024’ in the address bar. 10.
  • Page 57 57 | ENGLISH 14. Once the password is changed successfully the NVR will force you to login again. 15. Please re-enter the new credentials. 16. When you open the NVR web interface for the first time, you will be asked to install a plug-in.
  • Page 58 58 | ENGLISH 17. Open your internet browser and click on the following icon at the top right of the webpage. 18. Click on “Internet options”. 19. Go to tab “Security” and click on “custom level”. Click “OK”...
  • Page 59 59 | ENGLISH 20. Set the security settings like below picture:...

  • Page 60: Take A Snapshot Using The Web Interface

    60 | ENGLISH 21. Click “OK”. 22. Please login again at the web interface of the NVR via the NVR’s IP address username and password. The browser will ask you now to install a plugin. Click “install”. 10.1 Take a snapshot using the web interface 1.

  • Page 61: Recording Using The Web Interface

    61 | ENGLISH 4. Click the ‘Capture’ button at the lower part of the screen. The image will be captured. 5. The captured image will be shown directly. Hint: You can always view the captured images again. Click ‘Configure’ and copy the ‘Snap Path’...

  • Page 62: Playback The Recordings

    10.3 Playback the recordings 1. First, please make sure you download the “MiniPlayer” software from our Eminent EM6304 support page to make sure that you can open the recorded video’s on your Windows PC/laptop. 2. Make sure the web page of the surveillance recorder is still open...
  • Page 63 63 | ENGLISH 4. Click ‘Local Settings’.
  • Page 64 64 | ENGLISH 5. You will see a rule name which is named ‘Record Path’. Select and copy the text which is shown at the text field behind ‘Record Path’, or write down this record path.

  • Page 65: Accessing The Surveillance Recorder Externally And The Use Of Ddns

    ‘80’. Hint: In order to view your WAN IP address, type in your address bar the following: www.eminent-online.com/ip 11.2 Using DDNS Some Internet Service Providers do change your WAN IP Address once a month or...

  • Page 66: What Is Ddns

    66 | ENGLISH recorder externally. In such a case, the use of DDNS is the ideal solution: Thanks to DDNS you can access the surveillance recorder externally, no matter if your WAN IP address has been changed. 11.2.1 What is DDNS? With the use of DDNS you can link a domain name to your WAN IP Address permanently, even if your WAN IP Address has been changed.
  • Page 67 67 | ENGLISH 4. Click ‘Advance’. 5. Click ‘Comm’. 6. Set ‘DDNS’ to ‘Enable’. 7. Select your DDNS provider at ‘Server’. 8. Fill out your hostname or domain name at ‘Host name’., 9. Fill out the username of your DDNS account at ‘User name’. 10.

  • Page 68: Playback Images On Your Smartphone Or Tablet

    Eminent Apps. Android devices: Visit Google ‘Play Store’. Search “Eminent DVR/NVR” and install the APP. IOS devices: Visit Apple ‘App Store’. Search “Eminent DVR/NVR” and install the APP. 12.1 Setting up the surveillance recorder for your smartphone or tablet 1.

  • Page 69: Setting Up Your Smartphone Or Tablet

    The surveillance recorder can be used with smartphones or tablets which are using the Android or IOS operating system. 1. Android devices: Visit Google’s ‘Play Store’. IOS devices: Visit Apple’s ‘App Store’. 2. Search for the ‘Eminent DVR/NVR’ App. 3. Download and install the App. 4. Open the App. 5. Press ‘Device’.
  • Page 70 70 | ENGLISH 6. Press ‘Add’ and then select “add device”.
  • Page 71 71 | ENGLISH The following screen will appear.
  • Page 72 72 | ENGLISH...
  • Page 73 73 | ENGLISH 7. Fill out a device name at the ‘device name’ field. For Example: ‘Surveillance recorder’. 8. Fill out the IP Address at the ‘IP’ field. If you are using the ‘NVR’ App locally, you need to fill out the local IP Address of the surveillance recorder. If you want to access the surveillance recorder externally (using the internet), you need to fill out the (Internet) WAN IP Address of the location the surveillance recorder is located.
  • Page 74 74 | ENGLISH 2. Click on “Advance” ( screenshot ) – “Alarm” and then “Others”. 3. You will see the option: “Disk Error”. 4. Click on the drop down menu to see the option “Disable”. 5. Choose “Disable” and click on “Apply”. 6.

  • Page 75: Other Functions

    75 | ENGLISH 15.0 Other functions In the menu of the surveillance recorder, you will find a few functions which have not been explained yet. In this chapter we will shortly explain these functions. Main menu (default screen) Auto Sequence: This function is located in the main menu of the surveillance recorder.

  • Page 76: Frequently Asked Questions And Other Related Information

    The latest Frequently asked questions for your product can be found on the support page of your product. Eminent will update these pages frequently to assure you have the most recent information. Visit www.eminent-online.com for more information about your product.
  • Page 77 77 | ENGLISH Repairing of the device should be done by qualified Eminent staff. Never try to repair the device yourself. The warranty immediately voids when products have undergone self-repair and/or by misuse. For extended warranty conditions, please visit our website at www.eminent-online.com/warranty.

  • Page 78: Warranty Conditions

    Eminent warranty. Products are not covered by the Eminent warranty when exposed to incorrect/improper use, external influences or when opening the service parts of the product by parties other than Eminent.

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