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FREERIDER FR-W04 User Instruction Manual

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FR-W04

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Kenneth Lynn
June 12, 2025

How do I get a UN38.3

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Summary of Contents for FREERIDER FR-W04

  • Page 1 FR-W04...
  • Page 2 INTENDED USE The intended use of the FR-W04 device is to provide mobility to persons limited to a seated position that have the capability of operating a wheelchair. Please fill out the following information for quick reference:...

  • Page 3: Table Of Contents

    C O N T E N T S INTRODUCTION ....................4 PRODUCT DESCRIPTION ................4 III. ABOUT YOUR FR-W04 ..............5 FR-W04 FEATURE GUIDE ............6 INSTALL YOUR FR-W04 .............16 SAFETY WARNINGS & INSTRUCTION LABELS ........19 VII. TRANSPORTING YOUR FR-W04 ..........33 VIII. BATTERY AND BATTERY CHARGING ............35 FREQUENTLY ASKED QUESTIONS ............37...

  • Page 4: Introduction

    I. INTRODUCTION Congratulations on the purchase of your FR-W04! Please read this User's Instruction Manual carefully before you attempt to operate your wheelchair. Your User's Instruction Manual is your guide to safe operation and maintenance of your wheelchair. Before beginning to use your wheelchair, make sure you completely read and understand all instructions thoroughly.

  • Page 5: About Your Fr-W04

    III. ABOUT YOUR FR-W04 Seat lock Armrest-R Seat Seat belt Armrest-L Joystick knob Charger socket Seat pocket Seat lock indicator Front caster & 7" wheel Foot plate Auxiliary wheel Rear 8" Rear Rear bumper Magnetic Battery anti-tipping drive wheel brake...

  • Page 6: Fr-W04 Feature Guide

    SERVICE Your FR-W04 has been designed to be service friendly. Sealed lithium battery which is virtually maintenance-free will give your wheelchair the power it requires. Should you need to take your battery pack on an aircraft, use the battery box originally shipped with your wheelchair for transport.
  • Page 7 IV. FR-W04 FEATURE GUIDE JOYSTICK ADJUSTMENTS The joystick of your wheelchair is designed to allow you to position in a comfortable driving position. It can be locked into numerous positions for your comfort and ease of transport. The joystick: The controls of your wheelchair are through the joystick installed in front of the armrest.
  • Page 8 IV. FR-W04 FEATURE GUIDE The joystick controls the direction When the joystick is deflected from the centre position, the wheelchair will move in the direction of the joystick movement. The speed of the wheelchair is proportional to the joystick deflection, so that the further the joystick is moved from the centre position, the faster the wheelchair will travel.
  • Page 9 IV. FR-W04 FEATURE GUIDE The horn The horn button is located above the power button. Press the horn button to sound the horn. The horn will sound for as long as the horn button is pressed. High voltage warning A high voltage warning is indicated by all LEDs on, and the green LEDs flashing.
  • Page 10 IV. FR-W04 FEATURE GUIDE BATTERY PACK Your wheelchair is shipped with a lithium battery, designed specifically for the wheelchair. Follow the steps outlined below: Position battery pack into the wheelchair battery compartment under the seat as outlined in the Quick Start Guide.
  • Page 11 IV. FR-W04 FEATURE GUIDE SAFE & LASTING BATTERY For longest battery life, your battery should be re-charged when the battery meter indicator is in the red region or after use whenever possible. If your battery will not be used for an extended period, fully charge the battery and disengage from the battery compartment of the wheelchair before storage.
  • Page 12 IV. FR-W04 FEATURE GUIDE Are there safety models in place even when the magnetic brake release has been disengaged? Yes. If the attendant pushes the wheelchair too quickly while the magnetic brake release is disengaged, the wheelchair will brake or stop. If this happens, come to a complete stop to allow the safety mechanism to reset before starting again.
  • Page 13 IV. FR-W04 FEATURE GUIDE What do I do if I want to store my wheelchair and battery for an extended period of time? When storing your wheelchair and battery for an extended period of time, fully charge your battery and remove the battery from the connector of the wheelchair. The battery should never be stored fully discharged.
  • Page 14 IV. FR-W04 FEATURE GUIDE What should I do if my battery doesn't charge? Call the customer service department to troubleshoot. DO NOT remove the seal from the battery. Your battery warranty will be void if the seal is broken. If the battery is no longer under warranty, properly dispose of the old faulty battery and purchase a new wheelchair battery from an authorized dealer.
  • Page 15 IV. FR-W04 FEATURE GUIDE Will my battery deplete in power when it is in sleep mode? Yes, your wheelchair battery will deplete in power even in sleep mode. If your wheelchair is idle for an extended period of time, it is recommended that you power off the wheelchair completely to conserve battery power.

  • Page 16: Install Your Fr-W04

    V. INSTALL YOUR FR-W04 INSTALL THE BATTERY Please follow the instructions to install the battery, Indication sticker on the on the battery compartment. Place the battery pack into the battery compartment ensuring the front edge is located correctly into the connecting pins and that the...
  • Page 17 V. INSTALL YOUR FR-W04 INSTALL ARMRESTS:(It applies to both sides) Install armrests holder(a) and fixing knob(b). Rotate clockwise to release the knob(c) and adjust the level of armrest(d) and counter clockwiseto tighten knob(c). Caution! To adjust knobs then rotate clockwise to release and counter-clockwise to tighten.
  • Page 18 V. INSTALL YOUR FR-W04 CHANGE THE POSITION OF THE JOYSTICK If you are suitable for left-handed operation, you can follow the steps below to replace the joystick position, this wheelchair apply to either left-hand or right-hand use. TO CHANGE THE JOYSTICK POSITION: Please turn off the power.

  • Page 19: Safety Warnings & Instruction Labels

    SAFETY WARNINGS & INSTRUCTION LABELS ADJUST THE SEAT HEIGHT Pull backward on the seat lock handle to adjust the height of the seat while simultaneously lifting the seat. Folding Note: Please make sure that the seat is properly locked and secured before sitting on the wheelchair.
  • Page 20 SAFETY WARNINGS & INSTRUCTION LABELS Your wheelchair is equipped with a manual freewheel mechanism for your convenience when you need to push the wheelchair. To put your wheelchair in freewheel mode, locate the magnetic brake release (red handled lever)located in the rear right hand side of your wheelchair under your seat as pictured. Make certain the power switch is switched off.
  • Page 21 DO NOT exceed the weight capacity of your wheelchair. Doing so will invalidate your warranty and may result in personal injury and/or damage to your wheelchair. Freerider Corp. will not be held responsible for injuries and/or property damage resulting from failure to observe these weight limitations.
  • Page 22 VI. SAFETY WARNINGS & INSTRUCTION LABELS CORNERING Excessively high cornering speeds may result in tipping. Factors which affect the possibility of tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning), uneven surfaces, inclined surfaces (such as heavily cambered pavements), riding from an area of low traction to an area of high traction (such as passing from grass areas to a paved area - especially at high speed while turning), and abrupt directional changes.
  • Page 23 VI. SAFETY WARNINGS & INSTRUCTION LABELS OUTDOOR DRIVING SURFACES Your wheelchair is designed to provide optimum stability under normal driving conditions i.e. dry, level surfaces composed of concrete or asphalt. There will be times when you will encounter other surfaces such as packed soil, grass and gravel. These surfaces may not be sound and fail to give good traction, caution should be considered before driving on these types of surfaces to prevent stability problems resulting in injury or damage to you and your wheelchair.
  • Page 24 VI. SAFETY WARNINGS & INSTRUCTION LABELS STREET AND ROADWAY DRIVING Warning! It is recommended that you DO NOT expose your wheelchair to any type of moisture at any time i.e. rain, snow or power washer. Such exposure may damage your wheelchair. Never drive through deep water or expose your wheelchair to sea water.
  • Page 25 VI. SAFETY WARNINGS & INSTRUCTION LABELS TRANSFERS Transferring onto and off of your wheelchair requires a good sense of balance. Always have an attendant or healthcare professional present while learning to properly transfer yourself. To eliminate the possibility of injury, We recommend that you or a trained attendant perform the following tasks before attempting a transfer: Turn off the power to the joystick.
  • Page 26 VI. SAFETY WARNINGS & INSTRUCTION LABELS INCLINES 6 degrees maximum incline 6 degrees maximum incline More and more modern buildings are designed with disability access in mind. Ramps have specified percentage of incline designed for easy and safe access. Some ramps may have turning switchbacks (180 degree turns) that require you to have good cornering skills on your wheelchair.
  • Page 27 VI. SAFETY WARNINGS & INSTRUCTION LABELS The following labels are positioned on your wheelchair. These labels communicate important warnings or instructions regarding the safe operation of you wheelchair. Please familiarize yourself with their location. EMI-RFI-This product has been tested and passed at an immunity level of 20V/M.
  • Page 28 VI. SAFETY WARNINGS & INSTRUCTION LABELS Located on top of pull lever Caution: DO NOT touch the locking of pull level when people are sitting on the chair. Pinch point Located on both sides of chassis cover Locked and in drive mode. Unlocked and in freewheel mode.
  • Page 29 Total weight : 23.5kgs (excl. battery) If they require the battery certificate of UN38.3, Dimensions : L 98.5 x W 45.5 x H 36 cm you could download from http://www.freerider.com.tw or contact your local dealer. Number of batteries installed : 1 unit Attention...
  • Page 30 VI. SAFETY WARNINGS & INSTRUCTION LABELS Warning! If you are not an accomplished outdoors powered wheelchair driver, we strongly recommend that you first practice in an open area, free from traffic and preferably with an attendant who can assist you. When ready, proceed to power on the wheelchair.
  • Page 31 VI. SAFETY WARNINGS & INSTRUCTION LABELS If you're not able to move, your rear wheel is probably caught. Reverse and try again. Take your time. Relax, enjoy yourself. The techniques described above will take some practice. Practice makes perfect. Remember, your wheelchair can do the work without wearing you out! MOVING ON AN INCLINE More and more buildings have ramps for wheelchair access.
  • Page 32 VI. SAFETY WARNINGS & INSTRUCTION LABELS MOVING OVER GRASS & GRAVEL Care must be taken when attempting to drive over soft surfaces such as those found in parks, etc. These surfaces may look level; but, hidden dangers on these surfaces may make your wheelchair become unstable.

  • Page 33: Transporting Your Fr-W04

    VII. TRANSPORTING YOUR FR-W04 Whether it is for a holiday, a day out to visit family and friends, or a trip to go shopping, your wheelchair can be taken along. Depending on the size or model of your car, you will be able to load your wheelchair in one of the following methods.
  • Page 34 VII. TRANSPORTING YOUR FR-W04 Warning! Caution! Protect clothing when lifting your D O N O T p o w e r o f f y o u r w heelchair. Some components wheelchair while it is in motion. may have lubricating fluids on their Failure to observe this warning surfaces.

  • Page 35: Battery And Battery Charging

    For air travel, please consult your carrier prior to departure. They will need advance warning that you wish for them to carry the lithium battery. Please note that each carrier reserves the right not to carry what may be termed Hazardous cargo. FreeRider cannot be held responsible for their final decision.
  • Page 36 VIII. BATTERY AND BATTERY CHARGING SAFE & LASTING BATTERY For longest battery life, your battery should be re-charged when the battery meter indicator is in the red region or after use whenever possible. If your battery will not be used for an extended period, fully charge the battery and disengage from the battery compartment of the wheelchair before storage.

  • Page 37: Frequently Asked Questions

    IX. FREQUENTLY ASKED QUESTIONS What should I do if my battery doesn't charge? Call the customer service department to troubleshoot. DO NOT REMOVE THE SEAL FROM THE BATTERY. YOUR BATTERY WARRANTY WILL BE VOID IF THE SEAL IS BROKEN. If the battery is no longer under warranty, properly dispose of the old faulty battery and purchase a new wheelchair battery from an authorized provider.
  • Page 38 IX. FREQUENTLY ASKED QUESTIONS BATTERY WARRANTY The battery shipped with your wheelchair has a limited warranty to be free of material defect or workmanship for a period for 12 months. Any battery faults due to a defect in manufacture or materials will be obvious within a few weeks of use. The condition of your battery will be dependent on the actual use of the wheelchair and how often the battery is cycled, ie discharged and charged.

  • Page 39: Care And Maintenance

    X. CARE AND MAINTENANCE CLEAN WHEELCHAIR The painted body work on your wheelchair can be lightly washed with clean soapy water. DO NOT use abrasive cleaners or strong detergents. The use of abrasive or strong detergents may fade the color. Use cleaning solutions safe for automobiles. Salt contact (ocean air) is very corrosive to metal parts on your wheelchair.
  • Page 40 X. CARE AND MAINTENANCE MOTOR BRAKES Safety Note: For your own safety, we recommend that you check the function of your wheelchair brakes prior to any journey. If the motor brake is functioning correctly and the drive is engaged, you will not be able to push your wheelchair when the wheelchair is powered on or off without the use of the joystick.
  • Page 41 X. CARE AND MAINTENANCE BATTERY Keep your battery well charged (see Battery Charging section of this manual). Keep battery clean and store in dry, frost-proof location. Your wheelchair dealer will be able to test your battery for its condition. Note: Service charge may apply for this service. Warning! Caution! Contact Airline for authorization to...
  • Page 42 X. CARE AND MAINTENANCE WEEKLY CHECKS Armrest adjustment knobs Allow battery charger to go through a full recharge cycle. Wait until the green light illuminates. Clean paintwork with auto shampoo. DO NOT use harsh abrasives or power washer. SIX MONTHS CHECKS Tyre wear, replace as necessary.
  • Page 43 X. CARE AND MAINTENANCE What if my wheelchair will not start? Check to see whether the power switch has been switched 'on'. If it is, the battery indicator meter will be operating. If the status light on your joystick is flashing once per second, your battery is low in charge.
  • Page 44 X. CARE AND MAINTENANCE FAULT DIAGNOSIS Faults with the main speed controller are rare. Most faults on powered wheelchair are associated with wiring or bad connections due to poor maintenance or incorrect installation of connectors when assembling the wheelchair after transporting the wheelchair. If your wheelchair fails to operate refer to the status fault codes on the following page for reference.

  • Page 45: Basic Fault Finding

    XI. BASIC FAULT FINDING STATUS FAULT CODES Flash Error Description Meaning Remote / Joystick Error Check cables and connectors Replace Remote Check cables and connectors Check Bluetooth pairing Reconfigure the system Network Or Configuration Recharge the battery Error Check charger Replace modules Contact supplier Check cables and connectors...

  • Page 46: Technical Specification

    XII. TECHNICAL SPECIFICATION Model Number FR-W04 Overall Length(Unfold) 95.1 cm / 37.44 inches Overall Length(Fold) 80.6 cm / 31.73 inches Overall width 60.6 cm / 23.86 inches Folded width 60.6 cm / 23.86 inches Folded height(W/O Armrest) 43.2 cm / 17 inches Obstacle climbing 2.5 cm / 0.98 inches...
  • Page 47 Maximum speed: up to 4 mph (6 km/h) [+/-10%] dependent on weight and manufacturing tolerances. Range: FR-W04 travel up to 12 km/ 7.5miles(10.5Ah); 18.9 km/ 11.8miles(16.5Ah) when loaded 320 lbs (145.45 kg) . Note: Range varies with weight, terrain, temperature, battery condition etc. and is subject to manufacturing tolerances.
  • Page 48 XII. TECHNICAL SPECIFICATION...
  • Page 49 XII. TECHNICAL SPECIFICATION Warning! Radio wave sources may affect wheelchair control. Your powered wheelchair is designed to operate in appropriate environments; however, radio wave sources such as radio or TV broadcasting stations, amateur radio transmitters, two- way radios and cellular portable telephones can affect powered motorized wheelchairs.

  • Page 50: Optional Accessories

    XIII. OPTIONAL ACCESSORIES Home docking station Seat bag Travel bag FR-W04 is a one piece foldable mobility wheelchair with optional accessories for your convenience. For information regarding these optional accessories listed above, please contact your authorized dealer. Warning! DO NOT over load accessories as this will affect the weight capacity of...

  • Page 51: Warranty Terms

    XIV. WARRANTY TERMS Please keep a note of your serial number. (This is located on the frame tube, under the chassis cover). Your wheelchair is warranted for 12 months from the date of purchase against faults arising due to defects in manufacture or materials on electronic components.This warranty does not detract from, but is in addition to your legal rights.
  • Page 52 XIV. WARRANTY TERMS PAINT WORK This warranty does not cover deterioration of paint resulting from the lapse of time i.e. natural fading. It is the user’s responsibility to clean and protect the painted surfaces. SPEED CONTROLLER Servicing of the speed controller or battery charger must only be carried out by your local authorized dealer.

  • Page 53: Service Record

    XV. SERVICE RECORD This section is designed to assist you in keeping records of any service and repairs done to your wheelchair. Should you decide to sell or exchange your wheelchair in the future, this will prove most helpful to you. Your service agent will also benefit from a documented record.
  • Page 54 XV. SERVICE RECORD DEALER STAMP DETAILS OF WORK CARRIED OUT DATE INITIALS DETAILS OF WORK CARRIED OUT DEALER STAMP DATE INITIALS DETAILS OF WORK CARRIED OUT DEALER STAMP DATE INITIALS DETAILS OF WORK CARRIED OUT DEALER STAMP DATE INITIALS...
  • Page 55 2018.9 V3...

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