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Troubleshooting
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Summary of Contents for QTS AN-X2-ABDHRIO
- Page 1 AN-X2-ABDHRIO User Manual Remote I/O HMI Interface Module...
- Page 2 Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Because of the variety of uses for the products described in this publication, those responsible for the application and use of these products must satisfy themselves that all necessary steps have been taken to assure that each application and use meets all performance and safety requirements, including any applicable laws, regulations, codes and standards.
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Page 4: Table Of Contents
MODULE OVERVIEW Hardware Features Package Contents Identifying the AN-X2 versus the Original AN-X Comparisons with the Original AN-X Using the MicroSD Card AN-X2 Modes of Operation INSTALLATION Prevent Electrostatic Discharge Power Cabling and Termination Ethernet Cabling Software Installation CE Installations QUICK START ETHERNET CONFIGURATION Initial Ethernet Configuration... - Page 5 AN-X2-ABDHRIO Remote I/O HMI Interface Page Configuring a Remote I/O Network Configuration File Baud Rate Racks Block Transfers Block Transfers by Length Sample Configuration Sample Block Transfer by Length Configuration Downloading Configurations ACCESSING DATA Configuration PanelView Other HMIs I/O Data...
- Page 6 Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Troubleshooting Menu TROUBLESHOOTING LEDs Ethernet LEDs SYS LED “Railroading” – SYS and NET LEDs NET LED – Network Status Startup LED Sequence Fatal Errors UPDATING THE FIRMWARE SPECIFICATIONS SUPPORT WARRANTY...
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Page 7: Module Overview
Module Overview The RIO-HMI communications module is used to connect HMI, SCADA, or MES systems to data on an Allen-Bradley Remote I/O network. Typical applications for this module include replacing obsolete HMIs with built-in Remote I/O cards with newer HMI terminals that connect to an EtherNet IP network such as a Panelview Plus 6. -
Page 8: Hardware Features
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Hardware Features The module has: • LEDs to indicate the status of the connection to the Ethernet (100 and Link/Act) • a LED to indicate the module’s internal state (SYS) • a LED to indicate the state of communications on the Remote I/O network (NET) •... -
Page 9: Identifying The An-X2 Versus The Original An-X
AN-X2-ABDHRIO Remote I/O HMI Interface Page Identifying the AN-X2 versus the Original AN-X The label on the bottom toward the front says AN-X2. There is a slot at the back for the microSD card. When initially powered up: • AN-X2 railroads (alternates) SYS and NET LEDs green as it starts up •... -
Page 10: An-X2 Modes Of Operation
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 AN-X2 Modes of Operation There are two AN-X2 modes of operation: • Maintenance mode. The AN-X2 runs the maintenance firmware at startup. It performs diagnostics (memory tests, etc), and copies any changes from the microSD card. -
Page 11: Installation
AN-X2-ABDHRIO Remote I/O HMI Interface Page Installation Prevent Electrostatic Discharge The module is sensitive to electrostatic discharge. WARNING! Electrostatic discharge can damage integrated circuits or semiconductors. Follow these guidelines when you handle the module: • Touch a grounded object to discharge static potential •... - Page 12 Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Line 1 on the AN-X is closest to the power connector. Check the wiring to ensure that line 1 on the AN-X is connected to line 1 on the PLC, and so on.
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Page 13: Ethernet Cabling
If you are connecting directly to the AN-X module, use a crossover cable. Software Installation There is no required software installation for the AN-X2-ABDHRIO. All configuration can be done from the web interface. CE Installations If you are installing the AN-X2 in a location which requires CE, install the following... -
Page 14: Quick Start
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Quick Start Step Operation See page Power up the AN-X, connect it to Ethernet and assign it an IP address Connect AN-X to the Remote I/O network Create a configuration file Use the AN-X web interface to download the... -
Page 15: Ethernet Configuration
AN-X2-ABDHRIO Remote I/O HMI Interface Page Ethernet Configuration Before you can use the AN-X2-ABDHRIO, you must configure its network properties on Ethernet. Initial Ethernet Configuration AN-X can be configured: • to use a static (unchanging) IP address • to obtain its IP address from a DHCP server •... - Page 16 Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 The AN-X2 Configuration page appears. At the top the screen shows the serial number and MAC address of the AN-X being configured. Check either DHCP or Static.
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Page 17: Dhcp
AN-X2-ABDHRIO Remote I/O HMI Interface Page DHCP If the AN-X2 finds a DHCP server on the network, it obtains an IP address and other network parameters (netmask and default gateway) from the DHCP server. To find the address assigned, you have to look at the DHCP server. -
Page 18: Reconfiguring An An-X From An Unknown State
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Click Continue to restart the AN-X2, then wait until the AN-X has completely restarted before continuing. If you have changed the IP address, you will have to enter the new IP address in the browser’s address field. -
Page 19: If The Link-Local Address Is Not Accessible
AN-X2-ABDHRIO Remote I/O HMI Interface Page Example: IP: 192.168.1.12 Anything after a semicolon on a line is treated as a comment. Keyword Possible Values LOCAL DHCP static IP address Netmask Ethernet netmask, used only if IP is a static IP address... - Page 20 Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 address is almost always accessible from a computer on the same local Ethernet as the AN-X. If you cannot access the AN-X2 at address 169.254.42.84 using a web browser, open a command prompt window and type...
- Page 21 AN-X2-ABDHRIO Remote I/O HMI Interface Page Now try pinging the AN-X2 at 169.254.42.84. You should now be able to access it using a browser to set the desired Ethernet configuration.
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Page 22: Configuring Remote I/O
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Configuring Remote I/O Configuring a Remote I/O Network The remote I/O configuration consists of: 1. the baud rate 2. rack definitions 3. block transfer definitions Configuration File The remote I/O configuration is defined in a comma-separated values (CSV) text file. -
Page 23: Block Transfers
AN-X2-ABDHRIO Remote I/O HMI Interface Page Examples Rack, 0o01,1,4 Rack, 0o07,1,1 The end quarter must be greater than or equal to the start quarter. 0 is not an allowed rack number. There can be a maximum of 16 different rack numbers (not 16 separate rack definitions). -
Page 24: Sample Configuration
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 The block transfer must be at the lowest address in the rack where the block transfer is found. For example, if the rack is a quarter rack, rack 1, starting at I/O group 2 (second quarter), any block transfers must be at rack 1, I/O group 2, slot 0. -
Page 25: Accessing Data
AN-X2-ABDHRIO Remote I/O HMI Interface Page Accessing Data Configuration PanelView Use FactoryTalk View Studio to add the RSLinx Enterprise device shown. Since the AN-X emulates a PLC-5 in FactoryTalk View Studio, the IMPORTANT! maximum rack rumber accessible is 27 octal. -
Page 26: Status File Information
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Block Transfer Data Block tansfer data is mapped to PLC-5 integer (N) files and offsets you specified in the remote I/O configuration. Status File Information AM-X maps remote I/O diagnostic counters and rack status to a PLC-5 status file. An HMI can access these counters by reading the status file. - Page 27 AN-X2-ABDHRIO Remote I/O HMI Interface Page Status table element Contents s2:19 Status racks 54-57 s2:20 Status racks 60-63 s2:21 Status racks 64-67 s2:22 Status racks 70-73 s2:23 Status racks 74-76 The rack status contains 4 bits per rack, with the low bit corresponding to a rack starting...
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Page 28: Using The Web Interface
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Using the Web Interface The AN-X module contains a webserver capable of communicating with standard web browsers such as Internet Explorer. Use the web interface to: • configure the remote I/O •... -
Page 29: Automation Network
AN-X2-ABDHRIO Remote I/O HMI Interface Page If you run into a problem where data appears not to have changed, flush the cache in the browser or run the browser in the mode where it doesn't cache data (incognito in Chrome, Private browsing in Firefox and Safari,... -
Page 30: View Active Configuration
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 To save the configuration, copy the contents to a text file. View Active Configuration Select Automation Network/View Active Configuration to display the result of the last configuration download. -
Page 31: View Diagnostic Counters
AN-X2-ABDHRIO Remote I/O HMI Interface Page View Diagnostic Counters Select Automation Network/View Diagnostic Counters to display the remote I/O diagnostic counters. Refer to page 20 for detailed information on the counters. -
Page 32: Log Files
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Use the Refresh Display button to update the counters. You can also access the counters from an HMI by reading the status (S) file on the AN-X (see page 20). Log Files AN-X maintains various logs to record diagnostic and error messages. -
Page 33: Administration Menu
AN-X2-ABDHRIO Remote I/O HMI Interface Page Administration Menu The Administration menu contains items used to configure, control and update the AN-X. AN-X Configuration Use AN-X Configuration to set the AN-X Ethernet properties and to select the firmware the AN-X is to run. -
Page 34: Static Ip Address
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Static IP Address If you select static IP address, enter: • the IP address for the AN-X. • the netmask for the AN-X • the default gateway for your network. You must enter a valid default gateway address even if there is no device at the gateway address on the network. -
Page 35: Update An-X Firmware
AN-X2-ABDHRIO Remote I/O HMI Interface Page Click the Archive File link and enter a filename and location. Update AN-X Firmware Use Update AN-X Firmware to download a firmware file to the microSD card on the AN- X. Firmware files for the AN-X2 have names that begin with AN-X2 and have extension *.qtf. - Page 36 Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Browse to select the file, then click the Update Firmware button to transfer the file. It is essential that you do not disrupt power while downloading firmware, especially maintenance firmware, to the AN-X2 or while the AN-X2 is restarting following a firmware download.
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Page 37: Restart An-X Module
AN-X2-ABDHRIO Remote I/O HMI Interface Page If you have other files to download, return to the main page and continue. Otherwise, restart the AN-X in order to run the downloaded firmware. Restart AN-X Module Use the Restart AN-X Module command to restart the AN-X module, for example, after... -
Page 38: Troubleshooting Menu
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Click the Restart Now link to restart the AN-X. Troubleshooting Menu The troubleshooting menu contains information that is specific to an automation network, as well as support information. -
Page 39: Troubleshooting
AN-X2-ABDHRIO Remote I/O HMI Interface Page Troubleshooting LEDs The AN-X2-ABRIO-HMI has LEDs that indicate the state of the Ethernet connection, the overall module state and the connection to the remote I/O network. Ethernet LEDs There are two LEDs that indicate the state of the Ethernet connection. -
Page 40: Railroading" - Sys And Net Leds
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 “ Railroading” – SYS and NET LEDs AN-X2 alternates (railroads) flashing the SYS and NET LEDs to indicate its state. It railroads the LEDs yellow while it is copying new maintenance or production firmware files from the microSD card to flash memory. -
Page 41: Updating The Firmware
AN-X2-ABDHRIO Remote I/O HMI Interface Page Updating the Firmware The AN-X2 operating software consists of the maintenance firmware and the runtime firmware. The maintenance firmware runs at startup. It performs diagnostics, updates any firmware that has been downloaded, and starts the runtime firmware. -
Page 42: Specifications
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Specifications Parameter Specification Function Bridge between Ethernet and Remote I/O network Typical Power Consumption 200 mA @ 12 VDC or 100 mA @ 24 VDC Maximum Power dissipation 2.4W Environmental Conditions: Operational Temperature 0-50°C (32-122°F) -
Page 43: Support
AN-X2-ABDHRIO Remote I/O HMI Interface Page Support How to Contact Us: Sales and Support Sales and Technical Support for this product are provided by ProSoft Technology. Contact our worldwide Sales or Technical Support teams directly by phone or email: Asia Pacific Languages Spoken: Chinese, English +603.7724.2080,... -
Page 44: Warranty
Page AN-X2-ABDHRIO Remote I/O HMI Interface April 2012 Warranty Quest Technical Solutions warrants its products to be free from defects in workmanship or material under normal use and service for three years after date of shipment. Quest Technical Solutions will repair or replace without charge any equipment found to be defective during the warranty period.
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