Troubleshooting; Symptom; Possible Solutions - Philips 42PFL7432/98 User Manual

Flat tv, lcd wxga active matrix tft, 1366 x 768p & 1920 x 1080p tv models
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Troubleshooting

Before calling Service, refer to the Troubleshooting topic for a list of symptoms and solutions
which may address your problem.

Symptom

No display on screen
Poor reception
(or "snowy" picture)
No picture
No sound on certain
channels
No sound
Sound interference
TV not responding to
remote
Spots on the TV screen
that do not change colour
38

Possible solutions

Check that the power cable is connected properly into the
mains socket and to the TV.
Disconnect power plug from the wall socket. Wait for about
60 seconds and re-connect the plug. Switch on the TV.
Press the
button on the remote control.
Check antenna connection is connected properly from the TV
to the antenna source.
Adjust the picture manually.
Check that the correct TV system is selected.
Press the
button to check the incoming signal strength
indication at the top of the TV screen.
Check that the antenna and power cables are connected
properly.
Check that the correct input source is selected.
Check that the Parental Lock function is switched off.
Check that the correct TV system is selected.
Check that the volume is not set to the minimum.
Check that the "Mute" function is not switched on.
Check that the correct connection source is selected.
Switch off any nearby electrical appliances such as hair dryer
or vacuum cleaner.
Check that there is no obstacle between the remote control
and the TV.
Check that the batteries are correctly inserted into the
remote control.
Replace batteries if necessary.
No action needed because the LCD panel is built with very
high precision technology giving you the fine picture details.
Occasionally, a few non-active pixels may appear on the screen
as a fi xed point of red, blue, green or black. This does not af-
fect the performance of the set.

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