Trouble Shooting Tips - Philips 37PFL7482/98 User Manual

Trouble Shooting Tips

Symptoms
"Ghost" or double
images
No power
No picture
No picture and power
switched on
Picture position
adjustment
No photo, music or
video play or in poor
quality only
No sound
Good sound but poor
color or no picture
Snowish picture and
noise
Television not
responding to
remote control
Control of accessory
devices
The software will not
install
PC modes do not
work
Standby
After improper
shutdown
Miscellaneous
Items to Check and Actions to follow
• This may be caused by obstruction to the antenna due to high rise buildings or hills.
Using a highly directional antenna may improve the picture.
• Check that the TV's AC power cord is plugged into the mains socket.
• Unplug the television, wait for 60 seconds. Then re-insert plug into the mains socket
and turn on the television again.
• Check antenna connections at the bottom of the TV to see if they are properly connected to the TV.
• Possible broadcast station trouble. Try another channel.
• Adjust the contrast and brightness settings. Try another auto picture setting.
• Check if you selected the correct AV source.
• Your TV has a protective mode in case there is too much heat build-up. Check the
clearance around the vents of the device to be certain there are no blocking walls or
cabinets which would limit the air flow.
Most High Definition receiver boxes also have picture-positioning controls in their menu systems. If the
TV cursor controls run out of range before the picture is correctly positioned, the receiver box controls
will need to be adjusted.
• Check if the source complies with a supported code.
• Increase the VOLUME.
• Check that the TV is not muted, press the MUTE button on the remote control.
• When no signal is detected, the TV automatically switches off the sound. This is proper
operation and does not indicate a malfunction.
• Adjust the contrast, color, tint and brightness setting. Try another auto picture setting.
• Check the antenna connection.
• Check whether the batteries are working. Replace if necessary.
• Clean the remote control sensor lens on the monitor.
• Operating range between TV and the remote control should not be more than approximately twenty feet.
• You can still use the buttons on the side of your TV.
• Check if the remote control is in the correct mode.
• The infrared signals of the screen may influence the reception sensibility of other peripherals Solution:
replace the batteries of the remote control of other devices. E.g. keep away a wireless headphone from
within a radius of approximately four feet.
Possibly the operating system is wrong.
Go to www.philips.com/usasupport to see which operating systems are supported.
• Check whether connections are correct.
• Check whether the source is correctly selected. Press AV button to select the correct source.
• Check whether you have configured the computer on a compatible display resolution.
Your TV consumes energy less than 2w in the standby mode.
If your TV has been shutdown in an improper way (e.g. power drop, power cord plug out), starting up the
TV again will take a longer time than usual.
See Extras, Specifications on this user manual.
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