Before attempting to connect, operate or adjust this product, please save and read the User's Manual completely. The style of the product shown in this User's Manual may be different from the actual unit due to various models. Safety Instructions Always read the safety instructions carefully: ■...
Regulatory Compliance FCC Conditions This equipment has been tested and found to comply with Part 15 Class B of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received and include interference that may cause undesired operation.
Introduction The USB-C Triple 4K Dock is designed for extra connectivity demands. With the USB-C Docking station, you can extend the connection of a computer to more USB peripherals, Ethernet network, the speaker and the microphone via USB-C interface. Feel free to plug in upside down for USB-C plug is reversible.
Features ■ Enabling Triple 4K display extension at a time ■ Upstream port - USB3.0 Type-C port x1 ■ Downstream port - USB3.0 Type-A ports (5V/0.9A) x4 - USB3.0 Type-A port (Fast Charging) x1 - USB3.0 Type-C port x1 ■ Support audio 2.1 channel ■...
Product Overview Front Item Description Switch to power on /off 1 . Power button LED shows blue when power on 2. Power indicator LED shows green when USB is 3. USB connection indicator connected Connect to USB-C device only 4. USB-C port Connect to the USB 3.0 device and this 5.
Rear Item Description 8. Power jack Connect to power adapter 9. USB-C port Connect to the USB-C port of a computer 10. RJ45 port Connect to an Ethernet 11. HDMI connector Connect to a HDMI monitor 12. DP connector x2 Connect to DP monitors 13.
Installation Caution: DO NOT connect the docking to a computer before installing the provided driver Note that the following strings and screen shots shown on this user's manual may vary slightly from each operation. ® Windows 1. Insert the supplied driver CD into a computer’s CD/DVD- ROM.
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NOTE: If the AutoPlay does not appear automatically, locate and double-click on the Setup.exe file in the driver folder to launch the setup. Enter the administrator password and then click Yes to start the installation if a User Account Control dialog box appears.
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Be patient with the installation procedure. 5. Connect the Docking Station to a computer after the driver installation is completed. For connection details, refer to the chapter of Connection.
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® Mac OS Insert the provided CD into your disc drive. Locate and double-click the dmg file to start the installation, and click Continue.
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Please wait while the installation is in process. Click Restart to complete the installation. Connect the docking station to a computer after the driver installation is completed. For connection details, refer to the chapter of Connection.
Verifying the installation When the installation is completed, follow the steps below to verify if the device is properly installed. ® Windows Access Device Manager ® Windows Settings > Devices > Connected Devices In the Device Manager window, a device named USB…Dock should be listed.
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® Mac OS Access the Hardware list: Click on the Apple sign at the top left corner of the screen. Click About This Mac> More Info…> System Report…...
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In the System Report window, a device named USB…Dock should be listed. ® NOTE: Concerning for Windows OS, if there is a (question) or (exclamation) mark next to the item, the device is not properly installed. Please delete the item, unplug the device and repeat the installation steps.
Display configuration Utility settings The supplied utility allows configuring the display mode, screen rotation, screen resolution, and physical arrangement of your monitors. 1. Click utility icon in Windows System Tray. NOTE: If you cannot find the icon in Windows System Tray, click arrow icon to bring up icon list to find it.
Description of the settings Options Description Displaylink Enable the Windows screen resolution manager page Check for updates Check the latest driver and download if available Display Setting Submenu Screen Resolution Click to select an available resolution. Note that this function is invalid in mirror mode, as the resolution is defined as the resolution of the primary monitor...
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monitor which connects with the docking station Turn off the monitor Optimize for video Optimize the video quality when playing back. Text may appear less clear when enabling Fit to TV Adjust the size of Windows Desktop on the NOTE: This function works only when one add-on monitor is connected.
Multi-monitor configuration Extra DisplayPort and HDMI monitors can be connected through the Docking Station if one monitor is already connected to the PC directly. Once the extra monitors are connected, it can be configured to use either “mirror mode”, “extended mode” or set to be the primary display. ®...
Extended mode 1. Refer to the Multi-monitor configuration section to open the configuration page. 2. Select the preferred monitor at the top of the page. 3. Check the Multiple Displays > Extend these displays. 4. Click Apply to confirm and close the settings screen. 5.
Trouble Shooting Cursor disappeared If the status remains in the extended mode but the docking station is disconnected, the desktop will still be panned to the add-on monitor. The cursor may not be found on the primary monitor in such a case. If it happens, connect the add-on monitor through the docking station again or keep moving the mouse.
Set the Primary Monitor 1. Refer to the Multi- Monitor Configuration section to bring up the configuration window. Select the preferred monitor at the top of the page. Check the box of Make this my main display. Note: For some computers, you may need to disable the main display by unchecking the box of Extend the desktop onto this monitor or Extend my Windows...
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® Mac OS Click on the Apple sign at the top left corner of the screen and select System Preferences…/ Displays. To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display.
Audio configuration By default, when the docking station is connected to a computer, the audio configuration may be changed to USB (Multimedia) Audio Device automatically (this setting depends on models). If it does not work, follow the steps below to setup. Open Control Panel and then select the hardware and sound icon.
Uninstall the driver 1. Follow the instructions to find the driver path, and then right-click on DisplayLink Graphics to uninstall the driver. ® 2. Windows Control Panel > Programs and Features > Uninstall and change the programs 3. Click Yes to confirm the uninstallation.
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4. Click Yes to restart your computer. You can also disconnect the video connection now. ® Mac OS Open the driver and click DisplayLink Software Uninstaller.
We look forward to your comments for providing you with better service. If you have any technical or application issues about our products, please contact us through Mediasonic email: support@mediasonicusa.com Simply fill in the required information on the website and submit your question to us.
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USB-C Triple 4K Dock User's Manual V1.0...
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