MediaSonic GD-300 User Manual

Usb-c triple 4k dock
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Mediasonic GD-300
USB-C Triple 4K Dock

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Summary of Contents for MediaSonic GD-300

  • Page 1 Mediasonic GD-300 USB-C Triple 4K Dock...
  • Page 2: Table Of Contents

    Table of Contents ......... 1 AFETY NSTRUCTIONS ............1 OPYRIGHT ............. 1 RADEMARKS REGULATORY COMPLIANCE ......2 ..........2 FCC C ONDITIONS CE ..............2 .......... 2 WEEE I NFORMATION INTRODUCTION ..........3 ............4 EATURES ..........4 ACKAGE ONTENTS ........
  • Page 3 ......18 ESCRIPTION OF THE SETTINGS ....... 20 ULTI MONITOR CONFIGURATION ..........21 XTENDED MODE .......... 22 ROUBLE HOOTING ..........22 IRROR MODE ....... 23 ET THE RIMARY ONITOR AUDIO CONFIGURATION ........ 25 UNINSTALL THE DRIVER ........26 SPECIFICATION ..........28 TECHNICAL SUPPORT ........
  • Page 4: Safety Instructions

    Before attempting to connect, operate or adjust this product, please save and read the User's Manual completely. The style of the product shown in this User's Manual may be different from the actual unit due to various models. Safety Instructions Always read the safety instructions carefully: ■...
  • Page 5: Regulatory Compliance

    Regulatory Compliance FCC Conditions This equipment has been tested and found to comply with Part 15 Class B of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received and include interference that may cause undesired operation.
  • Page 6: Introduction

    Introduction The USB-C Triple 4K Dock is designed for extra connectivity demands. With the USB-C Docking station, you can extend the connection of a computer to more USB peripherals, Ethernet network, the speaker and the microphone via USB-C interface. Feel free to plug in upside down for USB-C plug is reversible.
  • Page 7: Features

    Features ■ Enabling Triple 4K display extension at a time ■ Upstream port - USB3.0 Type-C port x1 ■ Downstream port - USB3.0 Type-A ports (5V/0.9A) x4 - USB3.0 Type-A port (Fast Charging) x1 - USB3.0 Type-C port x1 ■ Support audio 2.1 channel ■...
  • Page 8: Product Overview

    Product Overview Front Item Description Switch to power on /off 1 . Power button LED shows blue when power on 2. Power indicator LED shows green when USB is 3. USB connection indicator connected Connect to USB-C device only 4. USB-C port Connect to the USB 3.0 device and this 5.
  • Page 9: Rear

    Rear Item Description 8. Power jack Connect to power adapter 9. USB-C port Connect to the USB-C port of a computer 10. RJ45 port Connect to an Ethernet 11. HDMI connector Connect to a HDMI monitor 12. DP connector x2 Connect to DP monitors 13.
  • Page 10: Connection

    Connection To connect the USB peripherals, Ethernet, speaker and microphone, follow the illustrations below to connect the corresponding connectors.
  • Page 11: Installation

    Installation Caution: DO NOT connect the docking to a computer before installing the provided driver Note that the following strings and screen shots shown on this user's manual may vary slightly from each operation. ® Windows 1. Insert the supplied driver CD into a computer’s CD/DVD- ROM.
  • Page 12 NOTE: If the AutoPlay does not appear automatically, locate and double-click on the Setup.exe file in the driver folder to launch the setup. Enter the administrator password and then click Yes to start the installation if a User Account Control dialog box appears.
  • Page 13 Be patient with the installation procedure. 5. Connect the Docking Station to a computer after the driver installation is completed. For connection details, refer to the chapter of Connection.
  • Page 14 ® Mac OS Insert the provided CD into your disc drive. Locate and double-click the dmg file to start the installation, and click Continue.
  • Page 15 Click Continue > Agree. Click Install > Continue Installation.
  • Page 16 Please wait while the installation is in process. Click Restart to complete the installation. Connect the docking station to a computer after the driver installation is completed. For connection details, refer to the chapter of Connection.
  • Page 17: Verifying The Installation

    Verifying the installation When the installation is completed, follow the steps below to verify if the device is properly installed. ® Windows Access Device Manager ® Windows Settings > Devices > Connected Devices In the Device Manager window, a device named USB…Dock should be listed.
  • Page 18 ® Mac OS Access the Hardware list: Click on the Apple sign at the top left corner of the screen. Click About This Mac> More Info…> System Report…...
  • Page 19 In the System Report window, a device named USB…Dock should be listed. ® NOTE: Concerning for Windows OS, if there is a (question) or (exclamation) mark next to the item, the device is not properly installed. Please delete the item, unplug the device and repeat the installation steps.
  • Page 20: Display Configuration

    Display configuration Utility settings The supplied utility allows configuring the display mode, screen rotation, screen resolution, and physical arrangement of your monitors. 1. Click utility icon in Windows System Tray. NOTE: If you cannot find the icon in Windows System Tray, click arrow icon to bring up icon list to find it.
  • Page 21: Description Of The Settings

    Description of the settings Options Description Displaylink Enable the Windows screen resolution manager page Check for updates Check the latest driver and download if available Display Setting Submenu Screen Resolution Click to select an available resolution. Note that this function is invalid in mirror mode, as the resolution is defined as the resolution of the primary monitor...
  • Page 22 monitor which connects with the docking station Turn off the monitor Optimize for video Optimize the video quality when playing back. Text may appear less clear when enabling Fit to TV Adjust the size of Windows Desktop on the NOTE: This function works only when one add-on monitor is connected.
  • Page 23: Multi-Monitor Configuration

    Multi-monitor configuration Extra DisplayPort and HDMI monitors can be connected through the Docking Station if one monitor is already connected to the PC directly. Once the extra monitors are connected, it can be configured to use either “mirror mode”, “extended mode” or set to be the primary display. ®...
  • Page 24: Extended Mode

    Extended mode 1. Refer to the Multi-monitor configuration section to open the configuration page. 2. Select the preferred monitor at the top of the page. 3. Check the Multiple Displays > Extend these displays. 4. Click Apply to confirm and close the settings screen. 5.
  • Page 25: Trouble Shooting

    Trouble Shooting Cursor disappeared If the status remains in the extended mode but the docking station is disconnected, the desktop will still be panned to the add-on monitor. The cursor may not be found on the primary monitor in such a case. If it happens, connect the add-on monitor through the docking station again or keep moving the mouse.
  • Page 26: Set The Primary Monitor

    Set the Primary Monitor 1. Refer to the Multi- Monitor Configuration section to bring up the configuration window. Select the preferred monitor at the top of the page. Check the box of Make this my main display. Note: For some computers, you may need to disable the main display by unchecking the box of Extend the desktop onto this monitor or Extend my Windows...
  • Page 27 ® Mac OS Click on the Apple sign at the top left corner of the screen and select System Preferences…/ Displays. To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display.
  • Page 28: Audio Configuration

    Audio configuration By default, when the docking station is connected to a computer, the audio configuration may be changed to USB (Multimedia) Audio Device automatically (this setting depends on models). If it does not work, follow the steps below to setup. Open Control Panel and then select the hardware and sound icon.
  • Page 29: Uninstall The Driver

    Uninstall the driver 1. Follow the instructions to find the driver path, and then right-click on DisplayLink Graphics to uninstall the driver. ® 2. Windows Control Panel > Programs and Features > Uninstall and change the programs 3. Click Yes to confirm the uninstallation.
  • Page 30 4. Click Yes to restart your computer. You can also disconnect the video connection now. ® Mac OS Open the driver and click DisplayLink Software Uninstaller.
  • Page 31: Specification

    Specification Connector Upstream USB3.0 Type-C female connector x1 Video Output DP connector x2 HDMI connector x1 Triple displays simultaneously Downstream USB3.0 Type-A female connector x5 (one front port supports fast charging) USB Type-C female connector Power Power Mode Self-powered (Power adapter) Video Display Mode Extended Desktop...
  • Page 32 Working Operation 0° C - 40°C Environment Temperature Storage -20°C - 70°C Temperature Compliance CE, FCC...
  • Page 33: Technical Support

    We look forward to your comments for providing you with better service. If you have any technical or application issues about our products, please contact us through Mediasonic email: support@mediasonicusa.com Simply fill in the required information on the website and submit your question to us.
  • Page 36 USB-C Triple 4K Dock User's Manual V1.0...

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