Telect nrgSMART IOE-24S-A203 Installation Manual

2-compartment 24ru enclosure
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nrgSMART™
2-compartment 24RU Enclosures:
IOE-24S-A203
Installation Guide

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Summary of Contents for Telect nrgSMART IOE-24S-A203

  • Page 1 nrgSMART™ 2-compartment 24RU Enclosures: IOE-24S-A203 Installation Guide...
  • Page 2 From outside plant and central office to inside the home, Telect draws on more than 25 years of experience to deliver leading edge product and service solutions. Telect is committed to providing superior customer service and is capable of meeting the dynamic demands of customer and industry requirements.
  • Page 3: Table Of Contents

    Chapter 4: Installing the Cable Management Kits ..............21 4.1 Installing the Generic External Cable Management Kit (IOE-ACCS-006-G) ....21 Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page iii...
  • Page 4 Figure 5 - Isolation and Anchor Stack ..................11 Figure 6 - Installing the Enclosure ..................... 12 Figure 7 - Plinth Assemby for Single-Bay Enclosure ..............13 Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page iv...
  • Page 5 Figure 42 - Inserting the First Tubes ..................39 Figure 43 - Inserting Elbow and T-shaped Hoses ..............40 Figure 44 - Connecting the T-hoses ..................40 Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page v...
  • Page 6 Figure 66 - Battery Disconnect Breaker ..................63 Figure 67 - GFI ........................... 64 Figure 68 - Door Open Alarm Switch ..................64 Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page vi...
  • Page 7: Chapter 1: Introduction

    ALERT! indicates a situation that could cause a problem with the operation of the machinery. Telect, Inc., is not responsible for any equipment damage or poor operating performance when you do not follow these guidelines or when you use non-certified installers.
  • Page 8: Important Installation Guidelines

    C ambient and 40 C internal temperature. *Telect MUST review the actual equipment configuration to confirm the thermal acceptability of the equipment that you intend to install in this zone. Consider your thermal budget and the manufacturer’s equipment requirements. Install the equipment in an environment compatible with the maximum temperature specified by the manufacturer.
  • Page 9: Tools And Equipment Required

    The MDS modules are uniquely designed for circuit breakers and GMT circuits. Installers can configure MDS modules as necessary for a given site: Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 3...
  • Page 10: Service

    When you receive your replacement product, pack up the defective product and return it to Telect using the return label, box, and any additional information provided.
  • Page 11: Installation Flowchart

    Installing the batteries Connecting to other equipment Installing the DC power system Turning up the site Figure 1 - Installation Flowchart Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 5...
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  • Page 13: Chapter 2: Setting Up The Enclosure

    Immediately report any shipping damage, defects, or missing parts to Telect at 1.800.551.4567. Keep all documentation that comes with your shipment. Telect is not liable for shipping damage. If the product is damaged, notify the carrier and call Telect’s Customer Service Department at 1.800.551.4567 (domestic only) or 1.509.926.6000 for further recourse.
  • Page 14: Unpacking And Preparing For Mounting

    1. Go to http://www.telect.com/www/Support/TechnicalAssistanceCenter.aspx. 2. At the Telect screen shown in Figure 2, go to Docs and configs on the left-hand side. 3. Find the finished goods part number you are looking for in the table that appears, then find the link to the document you need.
  • Page 15: Maneuvering The Enclosure

    Make sure you have figured the combined weight of everything you are lifting (~600 pounds for the enclosure as configured by Telect plus any additional, customer-installed, auxiliary equipment) before performing the lift. A site installation engineer should verify that you have adequate support before you lift anything.
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  • Page 17: Chapter 3: Mounting Options For The Enclosure

    M12 Seismic Anchor Shoulder Washer Isolation pad Anchor Plate Shims, as needed Figure 5 - Isolation and Anchor Stack Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 11...
  • Page 18: Figure 6 - Installing The Enclosure

    10. Make sure that the door opens and closes properly. This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 12...
  • Page 19: Mounting The Enclosure To An Installed Plinth (Part #Ioe-Accs-003-G)

    11. Secure the enclosure to the plinth. 12. Make sure that the door opens and closes properly. This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 13...
  • Page 20: Reversing The Door Swing

    6. Locate the hinges and hinge pins on the left side. Hinge & Pin Figure 9 - Disconnecting the Ground Wire Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 14...
  • Page 21: Figure 10 - Lifting Hinge Pin

    Figure 10 - Lifting Hinge Pin Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 15...
  • Page 22: Figure 11 - Removing Door Hinges

    Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 16...
  • Page 23: Figure 13 - Removing Rod Controller

    17. Reinstall the door handle on the opposite side of the door. Finger-tighten the bolt. Figure 13 - Removing Rod Controller Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 17...
  • Page 24: Figure 14 - Handle Cover Plate Installation

    24. Set all of that hardware aside for reuse. Figure 16 - Back of Alarm Switch Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 18...
  • Page 25: Figure 17 - Removing The Door Alarm Switch

    27. Install the door back onto the frame on the other side. Alarm switch Figure 18 - Reinstalling Door Alarm Switch Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 19...
  • Page 26: Figure 19 - Pushing Hinge Pins

    Figure 20 - Reinstalling Windstay Bracket 31. Connect wires disconnected in steps 2 and 3 to the door. This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 20...
  • Page 27: Chapter 4: Installing The Cable Management Kits

    Figure 21 - Removing the Covers 5. Fit the bottom channel into place and secure to the frame with the security hardware provided. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 21...
  • Page 28: Figure 22 - Snapping In The Bottom Cover

    9. Screw in a flat washer, lock washer, and security screw at each hole. Figure 23 - Bottom Rail Cover Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 22...
  • Page 29: Installing The Nokia External Cable Management Kit (Ioe-Accs-005-G)

    − 27 (M6) button-head security screws − 27 lock washers − 27 flat washers − 6 10-32 panhead screws Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 23...
  • Page 30: Figure 25 - Attaching The Right Channel

    Figure 25 - Attaching the Right Channel Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 24...
  • Page 31: Figure 26 - Close-Up Of Brackets

    4. Slip the connector rail onto the bottom of the enclosure, between the two side rails. Use the screws to attach the rail to the enclosure as shown. Screws Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 25...
  • Page 32: Figure 28 - Brackets

    8. Route the cables based on your site requirements. 10-32 screws Figure 28 - Brackets 1/4-20 screws Head 1/4-20 screws Figure 29 - Head Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 26...
  • Page 33: Figure 30 - Completed External Cable Management Kit For Nokia Installation

    Figure 30 - Completed External Cable Management Kit for Nokia Installation This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 27...
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  • Page 35: Chapter 5: Connecting The Ac Power

    National Electrical Code when connecting the AC power to the nrgSMART enclosure, including the use of breakers that are UL489-listed and Square D QOB3100 or equal. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 29...
  • Page 36: Ac Service Connection

    This procedure is complete. Figure 32 - AC Power Block Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 30...
  • Page 37: Chapter 6: Grounding The Enclosure

    ALERT! When you attach the ground ring to the enclosure frame, it is CRITICAL that you thoroughly coat any exposed metal with No-Ox compound. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 31...
  • Page 38: Figure 34 - Grounding Points For Frame

    GR 1275. The 10-position MGB holds 5/8" CC, 1/4-20 studs for use with 1/2"-wide lugs. This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 32...
  • Page 39: Chapter 7: Installing The Batteries

    ALERT ALERT! Only qualified technicians may install and maintain this product. These instructions presume you have verified that the Telect equipment being installed is compatible with the rest of the system, including power, ground, circuit protection, signal characteristics, equipment from other vendors, and local codes or ordinances.
  • Page 40: Battery Installation

    Keep the terminal protectors in a safe place. Figure 35 - Disconnect Breaker Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 34...
  • Page 41: Figure 36 - Spacing In The Battery Rack, Top View

    Remove the bolt (or the nut, depending on the battery type) from the terminal. b. Place the bolt (or nut) through the cable lug. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 35...
  • Page 42: Figure 38 - Connecting The Battery Cables

    11. Place the temperature sensor between the two left-most batteries, approximately 2” down and about two-thirds of the way to the rear. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 36...
  • Page 43: Hydrogen Gas Ventilation Kit Installation (Optional)

    The LVD reconnects the batteries automatically after the AC power is restored. 7.3 Hydrogen Gas Ventilation Kit Installation (Optional) To prevent the build up of gas pressure, install Telect’s Hydrogen gas ventilation kit (part #305030). Figure 40 - Example of Completed Hydrogen Gas Ventilation Kit WARNING WARNING! Keep the polyethylene tubes from kinking at any point in the system.
  • Page 44: Installing The Hydrogen Gas Ventilation Kit (Part # 305030)

    7.3.1 Installing the Hydrogen Gas Ventilation Kit (Part # 305030) Procedure steps: 1. Unpack the Telect Hydrogen Gas Ventilation kit and locate the following parts: − one 1/4” elbow hose − three 1/4” barb T hoses − one 1/4” NPT male bulkhead fitting tube −...
  • Page 45: Figure 41 - Capping The Unused Vent Tubes

    3 onto one venting tube on each battery. Tubes Figure 42 - Inserting the First Tubes Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 39...
  • Page 46: Figure 43 - Inserting Elbow And T-Shaped Hoses

    8. Join a series of cut tubing pieces as required to reach the designated vent hole in the enclosure. Figure 45 - Connecting Tubes Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 40...
  • Page 47: Figure 46 - Knockout

    11. Screw the brass nut on to the bulkhead tube that is projecting from the en- closure frame. 12. Seal this assembly with the sealant caulk. This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 41...
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  • Page 49: Chapter 8: Connecting To Other Equipment

    Cord grip Figure 48 - Cable Slot and Cord Grip Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 43...
  • Page 50: Connecting Dc Power Cables

    1. Bring the DC load cables up through the rear left cable entry, as shown in the following figure, and through the grommet holes beneath it. Figure 49 - DC Cable Openings Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 44...
  • Page 51: Figure 50 - Cables Looping Through To Front

    Figure 50 - Cables Looping Through to Front Common DC power return DC load circuits Figure 51 - DC Power System Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 45...
  • Page 52: Alarm And Control

    When routing alarm and control wiring into and out of the nrgSMART cabinet, make sure the wire is suitable for termination on the main I/O board in the provided screw terminals. Telect suggests that you use flexible, multiple-stranded, tin-plated copper cables. The screw terminal accepts 18- to 24-AWG wire size.
  • Page 53: Figure 53 - I/O Board

    The digital outputs are Normally Open (NO) and common per circuit. If you need a Normally Closed (NC) circuit, Telect will need to change the DO wiring on the specific I/O board where that circuit originates. • Group 3 consists of the analog inputs, at terminals 65 through 72, supporting up to 4 analog inputs.
  • Page 54: Connecting Alarm And Control Wiring To The I/O Board

    3. Connect the alarm wires to the terminal blocks, depending on the configuration you want to use. Figure 55 - Connecting the Wiring into the Terminal Blocks This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 48...
  • Page 55: Ground Strap And Radio Verification

    If a Microwave radio is present, 1. Check the cable connection at the rear of the radio to verify that Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 49...
  • Page 56 (+) lead is connected to the radio ground indicated power plug, the right side pin viewed from the rear, with the ground symbol indication. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 50...
  • Page 57: Chapter 9: Turning Up The Dc Power System

    Rectifier 2 Rectifier 3 Rectifier 5 Rectifier 6 Rectifier 4 Figure 56 - Matching the Rectifier Slots with their Breakers Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 51...
  • Page 58: Figure 57 - Dc Power System

    To insert the MDS module (with breaker installed per the installation instructions included with each MDS module you receive), Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 52...
  • Page 59: Figure 59 - Inserting The Mds Module

    Figure 59 - Inserting the MDS Module Figure 60 - Inside of MDS Slot Figure 61 - Rear of MDS Module Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 53...
  • Page 60: Figure 62 - Inserting Mds Module

    4. Terminate the signal/alarm/control cables to the appropriate digital input (DI), digital output (DO), and analog input (AI) slots in the I/O distribution board, the 48-pair panel in the front of Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 54...
  • Page 61: Figure 63 - I/O Distribution Board

    I/O distribution board Figure 63 - I/O Distribution Board Figure 64 - I/O Distribution Board Close-up This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 55...
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  • Page 63: Chapter 10: Turning Up The System

    D QOB3100 or equal. CAUTION CAUTION! Be sure to turn off all breakers to prevent equipment damage. Read all of the following warnings before operating a Telect nrgSMART™ enclosure. WARNING WARNING! Electrical safety: A registered electrician (or suitably qualified person) must check the integrity of the in- stalled cabling, BEFORE technicians power up the DC power system.
  • Page 64 Do not wear a synthetic dust-coat or overalls. Synthetic fabrics can hold static electric charge that create sparks during discharge. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 58...
  • Page 65 Under certain fault conditions the rectifier case may become live. Always test for the presence of high voltage before touching. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 59...
  • Page 66: Before You Turn On The System

    All AC rectifier breakers are OFF. All MDS DC breakers are OFF. All battery disconnect breakers are OFF. The site is clean. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 60...
  • Page 67: Turning Up The Enclosure

    15. Check the rectifier currents. Make sure that the load current is representative of what the load and battery draws. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 61...
  • Page 68: Figure 67 - Gfi

    23. Push the Door Open alarm plunger back in to its normal state. 24. Charge the batteries according to the battery manufacturer’s recommendations. This procedure is complete. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 62...
  • Page 69: Cable Sizes

    NOTE: *Part numbers are for FCI-BURNDY® products. In the US or Canada, use these parts or equivalent UL-listed crimp lugs. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 63...
  • Page 70 This page intentionally left blank. Telect, Inc. • USA +1.509.926.6000 • Mexico +52.33.3836.37.52 www.telect.com • © 2011 Telect, Inc., All Rights Reserved, 139249-1 A0 Page 64...
  • Page 71: Chapter 11: Troubleshooting

    Chapter 11: Troubleshooting 4.1 Fan/air Flow Issues The following symptoms can occur with the fan or cooling system. Table 3 - Fan/air flow issues and solutions Symptom Probable cause Solution No air flow into enclosure No power to fan or fan controller Check power distribution panel output to both fan and fan controller for +27V and ground.
  • Page 72: Dc Power System Issues

    4.2 DC Power System Issues The following tables contain possible troubleshooting issues and required actions. Table 4 - Troubleshooting issues and actions: Rectifiers Problem Possible cause Required action All rectifiers are off (no AC supply to the system is off Restore AC supply.
  • Page 73 Table 4 - Troubleshooting issues and actions: Rectifiers Problem Possible cause Required action Rectifier red LED on. Very high or low AC voltage, Power system will return to normal opera- or AC supply failed. tion when the AC supply voltage is within the specified range.
  • Page 74 Table 5 - Troubleshooting issues and actions: System DC Problem Possible cause Required action LVD contactor has discon- enabled and Use DCTools to check LVD is nected the battery. set to correct values. (LVD status LED on the I/O board is on when contactor is energized.) Check that the I/O board is connected (Power LED is on).
  • Page 75 Table 7 - Troubleshooting issues and actions: LVD Problem Possible cause Required action LVD contactor has discon- enabled and Use DCTools to check LVD is nected the battery. set to correct values. (LVD status LED on the I/O board is on when contactor is energized.) Check that the I/O board is connected (Power LED is on).
  • Page 76 Table 8 - Troubleshooting issues and actions: SC200 Problem Possible cause Required action SC200 LCD display is RXP/power cable is dis- Connect cable from connector YS11 to the DC blank and green Power connected from the power system voltage feed module. Wait for start- On LED is off.
  • Page 77 Table 8 - Troubleshooting issues and actions: SC200 Problem Possible cause Required action Monitor OK relay An active alarm, digital Check relay mapping. See “4.1.3 Grounding in (RLY6) is de-energized. input or analog input is the St. Louis Market Area” on page 75. mapped to this relay.
  • Page 78 Table 8 - Troubleshooting issues and actions: SC200 Problem Possible cause Required action USB communications Incorrect, disconnected Check a USB A/B cable is plugged into the USB problem or faulty cable. port and a PC USB port. Replace faulty cable. SC200 serial communi- Check that S3P Access is enabled.
  • Page 79 Table 8 - Troubleshooting issues and actions: SC200 Problem Possible cause Required action Ethernet communica- Incorrect, disconnected Check a network patch cable is connected from tions problem or faulty cable. XS31 to a live network outlet. Replace faulty cable. Ethernet link is On the Ethernet connector (XS31), check: not active.
  • Page 80 Table 8 - Troubleshooting issues and actions: SC200 Problem Possible cause Required action Web communications Ethernet communica- See previous entry. problem tions problem. Cannot connect to web See “Check that IP address and other settings in server. SC200 are correct.” on page 73. Check that HTTP Access or HTTPS Access is enabled.
  • Page 81: Grounding In The St. Louis Market Area

    Table 8 - Troubleshooting issues and actions: SC200 Problem Possible cause Required action String Fail Alarm The Battery Mid-point Have the batteries inspected by the manufacturer Monitoring system has and follow their recommendations. detected a voltage imbalance in one of the battery strings.
  • Page 82 If the radio is correctly installed, no action is required. If not, follow the procedure below: 1. Identify the power-feed wiring at the plant’s GMT panel. 2. Reverse the power-feed hot (-) and the power-feed return (+). 3. Verify that the ground-side power return (+) is on the GMT return terminal and the right side (noted by the ground symbol) of the radio power input.

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