iGateWeb.com iGate User Manual page 5

B) Entering your Internet Service Provider settings
On the WAN Configuration
3) Under WAN Configuration | Connection Type, choose the type that matches your Internet connection.
Choose the setting that your Internet Service Provider (ISP) has recommended. Follow the on-screen
instructions for each specific type. If you are in doubt, follow these pointers, check your ISP
documentation, or call your ISP for support.
 Most Residential DSL (ADSL, SDSL) users will choose PPPoE. Some Business DSL users will use Static IP,
though most will use PPPoE.
 Most Residential Cable users will use either DHCP or Static IP. Business Cable Users will typically use
Static IP.
 Most Satellite/Wireless Internet users will use PPPoE.
4) Under PPP or IP Settings, enter the appropriate settings as provided by your ISP.
a) Note: Redial Timeout may be left BLANK unless other settings are required by your Internet
b) Note: MTU may be left BLANK unless other settings are required by your Internet Service
5) At the bottom right-hand corner of the screen, click Save Settings. Do not yet click Apply Settings.
You must now proceed to configure your iGateWeb filtering settings.
4. Configure your iGateWeb filtering settings
Still on the WAN Configuration
A) Entering your Telephone Number and PIN Code
1. Under Filtering Settings | Telephone Number, enter the 10-digit telephone number (including the area
code, and without spaces, letters or dashes) associated with your iGateWeb Filtering Account. Usually this
is your main home/home-office/business telephone number. Example: 8882844283.
2. Under Filtering Settings | PIN Code, enter the 6-digit PIN code as found on the sticker on the bottom of
your iGate router and the outside of your router's box or on the (optional) PassCard included in your box.
B) Double-checking your settings
1. Confirm that you have entered the 10-digit Telephone Number associated with your iGateWeb Filtering
Account, without spaces, letters or dashes. Entering a Telephone Number improperly will cause your
iGate to seriously malfunction!
2. Check that your PIN code is entered exactly as the 6-digit PIN code found on the sticker on the bottom of
your iGate router.
You must now proceed to saving, applying and testing your settings.
Support | Toll-free 1-888-284-4283
Email | clientcare@iGateweb.com
page, you will enter the settings required to connect you to the Internet.
i) Note: If your Cable Connection is MAC-address controlled, call your ISP and
update your profile with them by providing them with the new MAC-address as
found on the bottom of your iGate.
ii) Note: Some Comcast Cable users require PPPoE settings, though others require
DHCP. Check with Comcast to be sure.
Service Provider.
Provider.
page, you will enter the settings associated with your iGateWeb Filtering Account.
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