Toshiba 19W330DB Owner's Manual page 31

Questions
Below are the answers to some of the most common queries.For more information go to www.toshiba.co.uk
Q
Why is the DTV main menu unavailable?
Analogue mode (TV) is selected. Press
A
select DTV.
Q
Why is the digital channel locked?
The channel has been selected in the locked
A
programmes list, see page 19
Q
Why can only certain digital channels be viewed?
A
Favourite Mode has been set to On. See
Why are some encrypted digital channels
Q
unavailable?
Your subscription needs upgrading. Contact your
A
service provider.
Q Why is the soundtrack in English when a
different audio language has been selected?
A
The programme is currently being broadcast with
an English soundtrack only.
Q What can be done if the PIN number has been
forgotten?
Use the master pin code of 1276, then change to
A
a number of your choice.
Ensure that no-one else can use the Master PIN
by removing the Owners manual.
Q Why when digital subtitles have been selected
are they not showing on the screen?
A Subtitles are not currently being trans mitted by the
broadcaster.
Answers
and
Q
Why is there no digital text service?
to The digital programme being viewed is not
A
broadcasting digital text. Try another digital
programme.
Q Why do I have black and grey bars in a 4:3
picture?
This is normal operation. The grey bars on the left
A
. and right of picture are generated by the TV set.
The black bars on the top and bottom of the
screen occur during a 16:9 broadcast.
page 19 .
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