HERON IOS User Manual
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HERON IOS User Manual

A digital impression scanner solution
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A Digital Impression Scanner Solution
User Manual

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Summary of Contents for HERON IOS

  • Page 1 A Digital Impression Scanner Solution User Manual...

  • Page 3: Table Of Contents

    3.5 Reusable Tips ................10 3.6 Scanner – Base and Handpiece ..........10 4. How to Connect & Set up the Heron™ IOS Solution ..... 11 4.1 Setting Up and Connecting the Heron™ IOS ..... 11 4.2 Heron™ IOS Components Overview ........13...
  • Page 4 5. Operating the Heron™ IOS Solution ..........15 5.1 Getting Started ................15 5.1.1 Case Management Software Overview ......15 5.2 Indication workflows ............... 16 5.2.1 Create new order .............. 16 1.2.2 Choose material and color ..........18 5.3. Important things to know before scanning ....... 19 5.4 Operating the scanner .............
  • Page 5 8.6 Eye Safety................... 35 8.7 Hygiene ..................35 8.8 During Systems Operation ............. 35 8.9 Symbols on the Heron and Transport Case ....... 36 Support, Warranty and Repair Service ......... 37 9.1 Support ..................37 9.2 Standard Warranty ..............37 9.3 Repair Service ................

  • Page 6: Introducing The Heron™ Ios Solution

    The Heron™ IOS solution is designed with you as a dentist and your patient in mind. The scanner is lightweight, small and easy to use, enabling a fast, accurate scanning and great patient experience. The Case management application is order management as you know it and designed for easy and intuitive use.

  • Page 7: Regulatory

    FDA Regulations and EU Medical Device Directive 93-42-EEC. 1.5 Intended Use The Heron™ IOS is an optical impression system. It is used to record the topographical characteristics of teeth, dental impressions, or stone models for use in the computer-aided design (CAD) and computer- aided manufacturing (CAM) of dental restorative prosthetic devices.

  • Page 8: What's In The Box

    2. What’s in the Box The Heron™ IOS system includes the following: Name Part Number Heron™ IOS System (Includes 3 Tips) IOS-FP-71-001 USB 3.0 Cable IOS-CP-00-043 AC/DC Power Adapter IOS-CP-00-088 Software Licensing Dongle, QuantorClinic™ IOS-CE-71-013 Software Licensing Dongle IOS-CE-71-016 (Case management software only, no CAD)

  • Page 9: System Requirements And Specifications

    3. System Requirements and Specifications 3.1 System Specifications 3.1.1 Scanner Scanner Type Hand-held (chairside) scanner that creates optical impressions for dental restorations. Design Compact, lightweight, ergonomic – designed to be operated with little physical effort. Dimensions Base Size: L 306mm, W 98mm, H 72mm Dimensions Scanner Weight: 150 grams Size: L 256mm, W 43mm, H 43mm...

  • Page 10: Software & Lab Integration

    1000 Series (GTX): 1070 or greater - At least 6 GB video memory 2000 Series (RTX): 2060 or greater - At least 6 GB video memory NOTE: AMD GPU’s are NOT compatible with the Heron™ IOS. Not meeting minimum hardware requirements will affect the...

  • Page 11: Environment Conditions

    3.3 Environment Conditions Operating Temperature 10°C ~ 40°C Operating Relative Humidity 10% ~ 80% (non-condensing) Storage Temperature - 20°C ~ 60°C Storage Relative Humidity 10% ~ 80% (non-condensing) Indoor use only Installation Category Pollution Degree Ingress of Liquids IPXO Protective Class Class IIIb Overvoltage category I (Supplied from output DC source, max.

  • Page 12: How To Connect & Set Up The Heron™ Ios Solution

    4. How to Connect & Set up the Heron™ IOS Solution 4.1 Setting Up and Connecting the Heron™ IOS Connection Guide Plug in the two USB software dongles (Gray and Blue). USB 3.0 Cable Heron™ IOS AC/DC Power Adapter Install the system according to the following steps: Step 1: Place the base on a flat, stable surface and place the Heron™...
  • Page 13 NOTE: It is strongly recommended to plug the USB cable to a USB port located at the back of the computer; not doing so may result in system malfunction or reduced performance. Make sure to use a USB port that is compatible with USB 3.0 (SuperSpeed), usually indicated by the following symbol: not doing so may result system malfunction or reduced performance.

  • Page 14: Heron™ Ios Components Overview

    4.2 Heron™ IOS Components Overview Please review the Heron™ IOS features shown in this section. This will help you locate the features when they are described in sections 5-7. The base and scanner Scan Button Handpiece USB 3.0 Cable AC/DC Power Adapter 4.3 Settings...
  • Page 15 User Interface Language This function allows you to set your language preference. The system is available in the following languages: English Korean French Portuguese German Russian Greek Spanish Italian Turkish Japanese Dental Numbering Systems This setting allows you to select the tooth numbering system of your preference.

  • Page 16: Operating The Heron™ Ios Solution

    5. Operating the Heron™ IOS Solution 5.1 Getting Started 5.1.1 Case Management Software Overview Patient Information The case management screen is used to record patient information and to create notes for your lab. Patient name and RX notes can be filled out in the ‘Project’...

  • Page 17: Indication Workflows

    5.2 Indication workflows QuantorClinic™ supports the following restorations and appliances: Anatomic crowns 3-unit implant bridges Copings Up to 5-unit bridges Provisional crowns Orthodontic aligners Anatomical pontics Nightguards Reduced pontics Splints Provisional pontics Retainers Inlays/Onlays Bleach trays Implant abutments Sleep appliances 5.2.1 Create new order To create a new patient order for the above-mentioned indications, follow the steps below.
  • Page 18 Start the Case management application, called QuantorClinic™. Click on the ‘New’ tab (Figure 1: A). Enter a new patient or select an existing patient under the “load” tab. In the ‘Job Definition’ section (Figure 1B) select the desired tooth/teeth for restoration. Once you have selected your tooth a library of...

  • Page 19: Choose Material And Color

    1.2.2 Choose material and color You may choose your preferred material; however, this selection is optional and not required as your lab will likely make this decision. Customize your parameters or keep them on the default setting. Click ‘OK’ to confirm selection.

  • Page 20: Important Things To Know Before Scanning

    If a bite registration is needed, you must select a tooth on the opposing arch, labeling it as an ‘antagonist’. If you want to create a bridge connection, click on a second tooth/teeth and then click on the small green circle to connect them.

  • Page 21: Operating The Scanner

    5.4 Operating the scanner 5.4.1 Scanning 1. Start Scan To begin scanning, press the button on the top of the scanner or you may click ‘scan’ on the right tool bar window. Recommended distance from tip to tooth is from 0-12 mm.

  • Page 22: Mandibular And Maxillary Scanning

    5.4.2 Mandibular and Maxillary Scanning 1. Begin your scan by starting on the arch of chosen restoration. If scanning both arches, you may select either arch to begin. 2a. For a full arch, follow a scan path of occlusal, lingual then buccal. Beginning on the posterior terminal molar, working across the entire occlusal plane of the arch, you will end at the opposing terminal molar.

  • Page 23: Bite Alignment

    Move down to scan only the Mandibular molars and gingiva untill arch is locked and Heron stops. 1b. Once the arch is locked, the arch will get the initial scan overlayed and a green checkmark will apper like described below indicating you are finished scanning that arch.

  • Page 24: Tip

    5.4.4 Tip 1. Attach the tip with the mirror side facing downward. Firmly press the tip onto the scanner until you hear it lock into place. 2. Detach the tip by pressing the button located on the bottom of the handpiece (1) while pulling away from the scanner (2).

  • Page 25: Communication With The Lab

    5.5 Communication with the Lab The Case Management application, QuantorClinic™, contains two built-in methods for communicating with the lab. You can either 1. Access the scans directly by clicking the “Open in Explorer” tab, select desired files and drag and drop in your desired platform. 2.

  • Page 26: Scanning Tools

    5.6 Scanning Tools A Scan Enables the start of scanning as well as pausing the scan. B Reset Reset will delete the current scan. Colors You may customize the screen and background colors Tools Offered tools consist of a measuring tool, box deletion, eraser and brush for cleaning excess tissue or glove images as well as any distortions.

  • Page 27: Editing Tools

    5.7 Editing Tools A Measuring This took is used for measuring interproximal spacing for implant work or orthodontics. On your keyboard hold down Ctrl and select the measuring starting point. Drag the tool to your desired location and release the key. B Box This tool is used to select sections of the model to delete or crop.

  • Page 28: Understanding The Software Symbols

    6. Understanding the Software Symbols Symbol Name Intended use New Project Create a new patient Load Project Open and existing patient Save Project Save once order form is complete. Duplicate To send the same project to Project multiple labs. Scan To open the scanning window.

  • Page 29: Maintenance

    7. Maintenance 7.1 Cleaning the Handpiece The entire body, cord and base of the scanner must be wiped down using a Federal Environmental Protection Agency (EPA) approved disinfectant that is labeled and specified for tuberculocidal/ mycobactericidal activity. NOTE: All components of the scanner (excluding the tips) must be wiped down and not sprayed.
  • Page 30 Step-by-Step Procedure Step 1: Clean the tip with soapy water, ensuring that the mirror is clean and free of smudges, stains, or any residue. Avoid using abrasive cloth materials as this will scratch the mirror. Step 2: After drying the tip exterior, carefully dry the interior and mirror with lint free wipes ensuring you do not scratch the surface.

  • Page 31: Disposal

    The Heron is an electrical device with electronical components inside and should be disposed of in accordance with local environmental laws and regulations. 7.4 Calibration The Heron™ IOS is calibrated in the factory and therefore does not require calibration when installed.
  • Page 32 If the Heron™ IOS begins to have problems scanning and recognizing teeth models, the system should be examined, which may result in the system being returned for repair/calibration.

  • Page 33: Safety Guidelines And Warnings

    8. Safety Guidelines and Warnings 8.1 Warnings and Symbols NOTE: Notes represent information that is important to know but which do not affect the functionality of the system. WARNING: The functionality of the system will be limited in the case of incorrect use. 8.2 General Guidelines •...

  • Page 34: General Warnings

    WARNING: Modifying the system may result in physical injury to patient and operator, and damage to the system. 8.3.2 Approved Software The Heron™ IOS device is designed to operate with the QuantorClinic™ software. See section 4 for details. WARNING: The Heron™ IOS scanner should only be used with approved, compatible software.

  • Page 35: Dropped Equipment

    8.4.2 Dropped Equipment WARNING: If the scanner tip is dropped, ensure that the mirror is not damaged and that it is not detached; if the tip is damaged it should be disposed of immediately. If the scanner handpiece is dropped or bumped, ensure that no part of the system is damaged as it could affect performance.

  • Page 36: Eye Safety

    8.8 During Systems Operation WARNING: The Heron™ IOS system contains delicate optical and mechanical elements and therefore should be handled carefully. Do not drop, bump, or shake the handpiece or the tip.

  • Page 37: Symbols On The Heron And Transport Case

    8.9 Symbols on the Heron and Transport Case Symbol Description Manufacturer’s trade name and address (ISO 15223-1) Date of manufacture (ISO 15223-1) Equipment Power On/Off (push/push) USB plug Warning, Consult Accompanying Documents General mandatory action manual General prohibition indication User Manual Reference...

  • Page 38: Support, Warranty And Repair Service

    This warranty is in lieu of all other warranties, expressed or implied. 9.3 Repair Service The Heron™ IOS cannot be serviced locally. In the event of a hardware malfunction, contact your dealer to arrange for a swap unit (same model or newer) so your unit can be replaced, and work can continue.

  • Page 39: Out Of Warranty Repair Service

    The status in the Live view window is Check that you have external power to “Disconnected”. the Heron and that the USB cable is connected to a USB 3 Port. Scanning is very slow. Check that the Laptop is connected to an external power source.
  • Page 40 We hope this User Manual was helpful to you. For additional material and user information go to 3disc.com/support. Heron IOS Quick Guide Heron IOS How-to Vidoes Heron IOS Training Videos 3disc.com/support...
  • Page 41 Gangseo-gu, Seul Herndon, VA 20170 Denmark Rep of Korea United States Tel: +45 88 276 650 Tel: +82 2 6101 3110 Tel: +1 703 430 6080 Tel: +1 800 670 0363 (Toll free) Contact 3DISC Info@3DISC.com Contact support support@3DISC.com IOS-FPM-71-001_EN_OCT19...

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