Jump Start Troubleshooting Tips - Mophie powerstation go Operating Instructions Manual

Jump start troubleshooting tips

powerstation go
Jump Start button shuts off unexpectedly
powerstation go
Jump Start and On/Off button flash red and blue
powerstation go battery indicators flash green
powerstation go Jump Start button flashes red
powerstation go
Jump Start button flashes green continuously
powerstation go
Jump Start button has been pressed
but does not flash green
8
Condition Potential Cause
The powerstation go battery
is not sufficiently charged to
jump start the vehicle
The powerstation go charger
detects that it is connected to
a vehicle battery that does not
require a jump start. This could
indicate that the vehicle battery
or other component is faulty
This could occur when attempting
to jump start a vehicle while other
electrical components (i.e. headlights,
heater, radio, etc.) are on
The vehicle battery may be faulty
The powerstation go charger
has detected a high-
temperature condition
The jumper cables have not
been properly connected to
the vehicle battery
The powerstation go charger is
waiting to be connected to a battery
The blue LED power button is ON
NOTE: If none of these troubleshooting tips work, please consult a certified
mechanic for assistance.
Solution
Recharge the
powerstation go battery
It is recommended that you
consult with a certified mechanic
Turn off your headlights and
any other components that may
drain your car battery and try the
jump start process again
It is recommended that you
consult with a certified mechanic
Disconnect the powerstation go
charger and allow it to cool for
several minutes. Then try the
jump start process again
Check the jumper cables and
ensure that the red clamp is
connected to the positive terminal
(+) and the black clamp is connected
to the negative terminal (–)
Check the jumper cables and
ensure they are properly
connected to the battery
Ensure the USB and
Wireless Charing output is OFF
and then press the
Jump Start button
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