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MAINTENANCE OF NEOYOU ENA
1. Turn off NeoYou ENA and unplug the adaptor.
2. Remove the top cover.
3. Empty water from the tank. Do not empty water from the air outlet side.
4. Use a soft cloth or clean swab to clean NeoYou ENA's tank and transducer. Transducer should be kept clean of
mineral deposits and other debris for optimal misting. Never use any sharp objects to clean transducer.
NEOYOU ENA TROUBLESHOOTING
SYMPTOM
The USB power cord is not properly plugged in at (k).
No power
The control button is not depressed.
No mist
No water or too little water in the water tank.
The transducer is dirty.
Reduced or
Water is higher than the max water level (f).
almost no mist
when water
Besides above two reasons, confirm if you can hear
tank (j) is full
the sound of fan operating and see if the vent is
obstructed.
WARNINGS FOR NEOYOU ENA
Only use the USB power cord (or the car adaptor) supplied with NeoYou ENA.
Use only as described in this manual. To reduce the risk of electric shock, DO NOT ATTEMPT to service NeoYou ENA
in any way other than as described in the "MAINTENANCE" section of this manual.
Always turn off and unplug NeoYou ENA during maintenance or when not in use.
When moving the NeoYou ENA, hold the main body base View diagram ~ (h).
To prevent damage to the transducer, do not use water hotter than 55°C.
To prevent housing damage, do not leave NeoYou ENA inside a hot car that is more than 55°C in the car cabin.
To prevent clogging and damage to the transducer, always use clean water.
Do not move or shake NeoYou ENA during operation.
Do not try to remove any parts of NeoYou ENA during operation.
Do not move or tilt NeoYou ENA during operation.
Do not pour water or other liquid into the air outlet vent. View diagram ~ (I).
Do not touch the highly sensitive transducer View diagram (g) with bare fingers, or scrap it with metal tools
(otherwise mist output may be reduced).
Remove any liquid in the water tank view diagram (j) after each use.
Do not attempt to repair NeoYou ENA yourself as you will void NeoYou warranty.
Always keep NeoYou ENA out of reach of small children and pets.
For Warranty details, see Customer Support details below.
NEOYOU ENA SPECIFICATIONS
Rated voltage
Power consumption
Water tank capacity
Misting output
Dimensions
Net Weight
Materials
POSSIBLE CAUSE
5V DC
Max. 5W
40 ml
Approx 10 ml / Hr;
(D)85 x (H) 125 (mm)
Around 140 grams
PP/ABS
Plug in the cord correctly.
Depress the button again.
Fill water tank (j) to max water level but
make sure not be over min water level
Clean the transducer (g).
Pour out the excess water.
Remove any obstacle on the vent
CUSTOMER SUPPORT
Online:
Go to www.neoyou.com.au/customer-service
Email:
Send email to: NeoYouTeam@neoyou.com.au
Warranty:
Go to www.neoyou.com.au/product-warranty
NeoYou © 2018
SOLUTION
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