Related Manuals for UnaliWear Kanega LTE
Summary of Contents for UnaliWear Kanega LTE
- Page 1 Customer Success: community@unaliwear.com 888-343-1513 www.unaliwear.com/support Page | 1...
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Page 2: Table Of Contents
Kanega LTE watch layout ....................6 Crown button terminology ....................7 ABOUT THE USER GUIDE ....................... 7 TURNING ON YOUR KANEGA LTE WATCH FOR THE FIRST TIME ............8 BATTERY CHARGER ........................8 Battery charger layout ......................8 Charging your batteries ..................... 9 BATTERIES ........................... - Page 3 How the Kanega LTE watch gets your attention ............13 How to respond to your Kanega watch................13 EMERGENCY FUNCTIONS ......................14 Call for help........................14 Fall detection ........................15 Fall detection communication ..................15 Responding to a fall detection notification ..............15 Monthly test calls ......................
- Page 4 Repeat Voice Tutorial ....................... 25 Regulatory Screen ......................26 11 MEDICATION REMINDERS (PREMIUM SERVICE) ................27 Kanega Wearer Portal ...................... 27 Getting your security code from your Kanega LTE watch .......... 29 12 CARE AND MAINTENANCE ......................29 Cleaning ..........................30 Skin Sensitivity........................30 Disposal ..........................
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Page 5: Kanega Lte Watch Overview
24-hour monitoring service. The watch is a standalone personal emergency response device with no need for a smartphone. The Kanega LTE watch is designed to wear all the time to keep you independent, active, and safe. It provides fall detection and emergency response. -
Page 6: Kanega Lte Watch Layout
Kanega LTE watch layout Battery Microphone Total battery charge indicator Clock Face display with current time of day Crown Button (Press, do not twist) Battery Day and Date Magnetic tip on mesh watchband Battery carrier (empty) Speaker Crown button- The crown button is on the right-hand side. You can press the center of the crown, but it does not turn. -
Page 7: Crown Button Terminology
• “Press the crown button” means to quickly press the crown button for less than one (1) second. For your safety, wear your Kanega LTE watch 24-hours a day since many falls happen at night. The majority of the time, you can press the crown button once for less than one (1) second and the watch displays text how to proceed. -
Page 8: Turning On Your Kanega Lte Watch For The First Time
TURNING ON YOUR KANEGA LTE WATCH FOR THE FIRST TIME We know how excited you are to start wearing your Kanega LTE watch. There are a few simple setup steps to complete before your Kanega LTE watch is ready to wear. Please watch our educational videos at www.unaliwear.com/support. -
Page 9: Charging Your Batteries
Leaving the batteries in the charger after they are fully charged is recommended and does not damage the charger or the batteries. The Kanega LTE watch battery charger can only charge the official Kanega batteries that are supplied with your watch. -
Page 10: Requirements
Your Kanega battery charger has three (3) ports for your batteries. We recommend that you keep two (2) batteries on your Kanega LTE watch and two (2) batteries on the charger. That way, you will always have charged batteries ready when needed. -
Page 11: Battery Notifications
To check the status of the Kanega LTE watch batteries, you either refer to the battery icon on the watch for an overall status of the combined charge level of the batteries or go to the information screen and view the level of charge of each battery. For more details on the Information Screen, please refer to page 20. -
Page 12: Communication
Your watch’s name is “Fred Astaire”. “Fred Astaire” allows the watch to hear and listen to you. Permission only speaking: The Kanega LTE watch can only speak to you after you give it permission by speaking its name, Fred Astaire. The watch does not interrupt you or your day. -
Page 13: Displays Indicating The Kanega Lte Watch Hears Your Voice Command
You have five (5) seconds after the ‘Ear’ appears to speak a command for the watch to perform a task. If you find the ear icon distracting, you can customize your Kanega LTE watch to show a discreet band around the edge of the display when it has heard the name Fred Astaire and is listening for a command. -
Page 14: Emergency Functions
Call for Help and Fall Detection are the Kanega LTE watch’s most important emergency functions. Call for help Your Kanega LTE watch connects you with an operator at the monitoring center if you have an emergency or need assistance. Starting an emergency call There are three (3) ways for you to use the watch to call for help: 1. -
Page 15: Fall Detection
No connection available for an emergency call to connect to the operator Since the Kanega LTE watch uses Wi-Fi and cell, it is rare that a call won’t connect to an operator. If you are in a location with no cellular or Wi-Fi signal, and make an emergency call, the watch informs you that it is experiencing delays connecting you to an operator and ask you to move to another location, if possible. - Page 16 2 out of 3 times that people fall don’t need help. If your Kanega LTE watch thinks you have fallen, it quietly alerts you and waits before calling the monitoring center to avoid the watch or the operator speaking at an inopportune time.
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Page 17: Monthly Test Calls
“Press crown to continue”. Responding to a standard notification The Kanega LTE watch notifies you with two (2) short vibrations or buzzes when it is time to change the batteries, take your medications, has an announcement, or the watch wants your opinion. - Page 18 • Verbal: o Say “Fred Astaire, yes.” Announcements – If your watch has an announcement, it will confirm that it’s “Okay to speak?” after the notification is acknowledged by pressing the crown button once. The Kanega LTE watch proceeds as described in Announcements section 9.7 on page 21. Battery swapping - The watch displays a question mark, and then displays “Change batteries”...
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Page 19: Features
This can take a few minutes depending upon how long you have been moving around. If you want to see the time at night (when your Kanega LTE watch is in sleep mode), press the crown button one (1) time to illuminate the display for 5 seconds. -
Page 20: Date
Sleep Mode Your Kanega LTE watch monitors your activity level through sensors on the watch, including when you are sleeping. During sleep mode, raising your arm to glance at the watch will not illuminate the display. This behavior prevents the display from emitting unintended light in your sleeping area. -
Page 21: Announcements
The Kanega LTE watch periodically makes an announcement, such as a reminder for you to make a monthly test call to the operator. The Kanega LTE watch waits until the wearer is in Wi-Fi, awake, and changes their batteries. The watch informs you with a standard notification. -
Page 22: Customization
• Speak Fred Astaire, no. The watch returns to the clock face, and the watch will not ask for your opinion again until the next survey occurs. Press the crown button one (1) time and the watch displays “Offer Opinion?” and will not •... -
Page 23: Brightness Control
Show me how to change clock faces. Brightness Control The brightness of the Kanega watch display can be increased or decreased with the brightness control screen. There are five (5) brightness level settings. The watch’s default setting is at the medium level. The brightness setting impacts your battery life. -
Page 24: Listening Mode
Listening Mode You can select which indicator you would like to see when the watch is in listening mode after recognizing a voice command. The choices are a large ear icon (the default) and a more discreet band displayed around the edge of the display. To customize the listening display: 1. -
Page 25: Repeat Voice Tutorial
(as could happen during airplane turbulence), the watch says “I am in airplane mode” and will not connect to an operator. Your Kanega LTE watch depends on Wi-Fi and cellular. As a result, the Kanega LTE watch will not function outside of the United States due to different cellular networks. -
Page 26: Regulatory Screen
We recommend you be seated while listening to the voice tutorial. Show me how to repeat the voice tutorial. Regulatory Screen This screen contains information about the Kanega LTE watch’s regulatory compliance with FCC and other agencies and is required by the FCC. It scrolls through information. -
Page 27: Medication Reminders (Premium Service)
11 MEDICATION REMINDERS (PREMIUM SERVICE) Never forget to take your medications and pills again. As an extra paid service, the Kanega LTE watch medication reminders are customizable and easy to understand. - Page 28 Adding, editing, and deleting medication reminder times Enter up to five (5) daily medication reminder times. To delete, click on the trash can. To edit a time, simply re-enter the correct times. After you finish, press save, and log out. Updating medication reminders on your watch After you save your reminders, update your watch by going to “Update Settings”...
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Page 29: Getting Your Security Code From Your Kanega Lte Watch
• Speaking “Fred Astaire, yes” and the Kanega watch will say “It is time to take your medications” and displays “Take Meds”. Getting your security code from your Kanega LTE watch Your security code, along with your last name, allows you access your Kanega wearer portal and add or update your medication reminders. -
Page 30: Cleaning
Cleaning To clean your watch, take a slightly dampened cloth, using regular tap water, and lightly wipe down your watch, clock face, and band. Alcohol wipes are fine but do not use abrasive cleaners. Skin Sensitivity Some people experience contact dermatitis or bacterial infection from soap, sweat, makeup, perfume, food, and drink that gets trapped between jewelry and watches and the skin. -
Page 31: Frequently Asked Questions (Faqs)
Q: Will I be allergic to the Kanega LTE watch if I have allergies to certain materials? A: Unlikely. The watch is made of hypoallergenic polymer and should not cause any irritations or allergic reactions. -
Page 32: 14 Basic Troubleshooting
14 BASIC TROUBLESHOOTING What’s Next? Symptom Things to Try I just received my watch Be sure the batteries are fully If the watch does not turn on and cannot turn it on charged before placing them on the contact Customer Support at watch. - Page 33 General Watch Information Current time and date Current date Charge percentage for each battery (large display) Overall battery charge Last time and type of watch check in (Wi-Fi or Cell) Different types of clock faces Brightness Control Digital time 24-hour/ Five (5) different brightness Analog military time...
- Page 34 NOTIFICATION SCREENS Fall Detect Cancel if false alarm Fall Detected Emergency Icon Information Announcements Medication reminder Asking for First notification icon Reminder to take permission to speak (with vibrations) medication Wearer Opinion/Feedback Series of screens before and during the time the wearer is giving feedback. Batteries need changing Change both Only one battery...
- Page 35 Listening Thinking text Listening band Thinking band ear icon (after ear icon) Watch is calling the Call ended or Call connected Call dis-connected disconnected and restoring monitoring center FIRST TIME SETUP AND TUTORIAL SCREENS (AFTER INITIAL SETUP THESE SCREENS DO NOT RE-APPEAR UNLESS YOU SELECT ‘REPEAT TUTORIAL’...
- Page 36 IF WATCH DOES NOT HAVE CELL CONNECTION AT INITIAL SET UP TO MAKE A TEST CALL TO THE OPERATOR AT THE MONITORING CENTER. No cell signal Call support Setting Up Restoring KEY WORDS Use these key words to quickly find a topic in the User Guide. Airplane mode (page 24) Batteries (page 8) Battery charger (page 8)
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Page 37: 16 Notes
16 Notes This page is intentionally left blank for you to take notes while talking to the operator or customer support. Page | 37...