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RTS RVON-16 User Manual

Voice over network
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RVON-16
RTS Voice Over Network
Rev. 06
DECEMBER/2011
F.01U.193.291

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Summary of Contents for RTS RVON-16

  • Page 1 RVON-16 RTS Voice Over Network Rev. 06 DECEMBER/2011 F.01U.193.291...
  • Page 2 WARNING: APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, RTS ..........www.rtsintercoms.com/warranty SHALL BE PLACED ON THE APPARATUS. RTSTW ............. www.rtstw.com/warranty WARNING: THE MAIN POWER PLUG MUST REMAIN READILY OPERABLE.
  • Page 3 RVON-16 Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Page 4 RVON-16 Bosch Security Systems, Inc. Rev. 06 F.01U.193.291 Technical Manual...

  • Page 5: Table Of Contents

    Default Ethernet IP Addresses .........................5 RVON-16 CARD CHANNEL ASSIGNMENT ................7 RVON-16 Channels ..........................7 Resize your ADAM frame to accommodate AIO-16 cards and RVON-16 cards ........8 INSTALLATION .......................... 9 Installation of the RVON-16 Card into the ADAM System ..............9 Color Key Code ..............................10 Addresses and the RVON-16 Card ........................
  • Page 6 RVON-16 Network Terminology 35 RVON TRUNKING CONNECTIONS ..................37 Notes 45 Technical Manual F.01U.193.261 Bosch Security Systems, Inc. Rev. 06...

  • Page 7: Introduction

    VoIP (voice over internet protocol). RVON-16 also supports RTS Intelligent Trunking over IP. Trunking is a method of using minimal audio paths for a large number of users. Because it is flexible, a trunked system can expand along with your business, to accommodate a growing number of users.

  • Page 8: Features

    Features Installation: The RVON-16 is hot-swappable and installs into any available slot in an ADAM intercom system. It provides a single RJ-45 Ethernet connection for use with a 10 BASE-T or 100 BASE-TX network. It also has two DB-9 connections for RS-232 or RS-485 pass-thru port.

  • Page 9: Default Ethernet Ip Addresses

    RVON-16 Introduction 5 Default Ethernet IP Addresses Default Address for the RVON Product Line TABLE 1. Product Default IP Address Default Subnet Mask RVON-I/O 192.168.0.1 255.255.0.0 RVON-8 192.168.0.2 255.255.0.0 RVON-Keypanel 192.168.0.3 255.255.0.0 RVON-C 192.168.0.4 255.255.0.0 RVON-16 192.168.0.5 255.255.0.0 GPIO-16 192.168.0.6 255.255.0.0...
  • Page 10 6 Introduction RVON-16 Technical Manual Bosch Security Systems, Inc. F.01U.193.291 Rev. 06...

  • Page 11: Rvon-16 Card Channel Assignment

    2-tier channel systems. For example, in slots 1, 2, and 3, you have RVON-8 cards and in slot 4 you have a RVON-16 card. The channel numbering scheme assigns eight (8) channels per card for the first four (4) slots.

  • Page 12: Resize Your Adam Frame To Accommodate Aio-16 Cards And Rvon-16 Cards

    Essentially, the channel numbering is static, in that the channel numbers used do not change whether you are using an RVON-8 or an RVON-16 card. Rather, it is a question of whether the channels shall or shall not exist. NOTE: You can only hot-swap similar cards in a slot to achieve proper connection.

  • Page 13: Installation

    When inserting the RVON-16 in the ADAM system, the following considerations need to be made: • Gently insert the RVON-16 into the correct slot. If the card is forced or twisted while inserting, a pin on the backplane could short or break causing the card to become inoperable.

  • Page 14: Color Key Code

    Addresses and the RVON-16 Card Because the RVON-16 has an Ethernet interface, it is required to have a MAC (Media Access Control) address. This is a low level address that contains 48 bits. Do not confuse this address with an IP (Internet Protocol) Address. In order to be IP compliant, all cards must have a unique MAC ID when shipped from the manufacturer.

  • Page 15: Switches And Connections

    Switches and Connections IMPORTANT: You must remove the card from the frame in order to change any DIP switch settings. The RVON-16 card, unlike the RVON-8 card has two banks of eight DIP Switches. DIP Switch 1 AZedit Configuration Disable Closed: Configuration via AZedit is disabled.
  • Page 16 Boot Download Enable Closed: Runs the boot download Open (Default): Runs the native flash program. Description: Switches to the boot download flash program. This program is sent with the RVON-16 card in case the native flash program becomes corrupt. DIP Switch 8 DEBUG ONLY! Closed: Debug mode.

  • Page 17: Configuring The Rvon-16 Card With Azedit

    Configuring the RVON-16 Card with AZedit NOTE: RVONedit version 2.0.0 has more extensive configuration options for the RVON-16 card. For more information on purchasing RVONedit 2.0.0, contact customer service at 1-800-392-3497. Once the RVON-16 card is inserted into the intercom, AZedit automatically recognizes the card.
  • Page 18 The RVON Configuration screen appears. From the RVON drop down list, select the slot in which the RVON-16 card resides, if it is not already selected. In the IP Address field, enter the IP Address you have assigned to the RVON-16.

  • Page 19: Rvon Connection Status Screen

    NOTE: To view the RVON Connection Status screens, make sure both AZedit and the RVON-16 card are on the same Ethernet network. The reason this is important is because the statistics are updated once per second. At this rate of dynamic update, a serial port could not pass the data effectively.

  • Page 20: Rvon

    16 Installation RVON-16 Screen Item Description Select Local Card and Channel RVON Card The card for which you want to view the status From the RVON drop down list, select the card you want to view. IP Address Displays the IP (Internet Protocol) Address of the card you select Local Channel One (1) of 16 channels supported by the RVON card.
  • Page 21 RVON-16 Installation 17 Screen Item Description Attempts/Drops The number of times a call attempt has been made and dropped. NOTE: The number of attempts should always be one greater than the number of drops. Current Call State The state of the connection. There are two connection states: Connected or Idle.
  • Page 22 18 Installation RVON-16 Screen Item Description VOIP Playout Statistics Playout Buffer Size Displays how much audio can be received from the network before packets are lost. This is four times bigger than configured packet size. This is a static system setting.
  • Page 23 RVON-16 Installation 19 Screen Item Description Network Statistics Voice Playout Packets (Tx/Rx) Displays the number of voice packets transmitted and received from the other side of the connection. DTMF Relay Packets (Tx/Rx) Displays the number of DTMF (dual tone multiple frequency) relay packets transmitted and received.
  • Page 24 20 Installation RVON-16 Screen Item Description Error Counts Invalid Headers Displays how many IP packets could not be parsed. Invalid MAC Address Displays how many invalid MAC addresses tried to connect. Invalid SSRC Displays the number of packets with an invalid SSRC.
  • Page 25 RVON-16 Installation 21 Screen Item Description SERIAL TO ETHERNET The Serial to Ethernet information shows the serial data that is received on the serial connection and transferred to the Ethernet address of the card to which the serial data is sent.

  • Page 26: Download Rvon-16 Firmware Through Azedit

    Master Controller. For this reason, verify the PC running AZedit is on the same network as the RVON-16 card. If it is not, AZedit is not be able to find the card. To test the connection, ping the RVON card from a command line.
  • Page 27 Verify the version upgrade in the I/O Card Version Information Window. CAUTION: Do not power down the frame or pull the RVON-16 card (s) from the frame until you have verified the new version information from AZedit. If the card loses power while reprogramming the onboard flash memory, the card may become unbootable, and may need to have its flash chips replaced.

  • Page 28: Configuring Rvon-16 Using Rvonedit

    Configuring RVON-16 using RVONedit NOTE: If you are using RVON-16 with RVONedit, you must use RVONedit version 2.0.0. Please contact your customer service representative for ordering details. RVONedit is a Windows-based, GUI (graphical user interface) application designed exclusively for Bosch RVON/VoIP-based products.

  • Page 29: Rvon-16 Backcard

    Installation 25 RVON-16 Backcard RVON-16 Backcard FIGURE 5. RJ-45 PIN Function DB-9PIN Function Ethernet TPO+ Ethernet TPO- RXD, RVON-16 Received Data Ethernet TPI+ TXD, RVON-16 Received Data TPO+ TPO- Ethernet TPO- TPI+ TPI- Bosch Security Systems, Inc. Technical Manual F.01U.193.291...

  • Page 30: Led Explanation

    26 Installation RVON-16 LED Explanation RED LED GREEN LED VOIP not connected - Channel 1 VOIP connected - Channel 1 VOIP not connected - Channel 2 VOIP connected - Channel 2 VOIP not connected - Channel 3 VOIP connected - Channel 3...

  • Page 31: Basic Network Configuration

    APPENDIX A Basic Network Configuration Basic Network Configuration This section covers basic network configuration set-up and testing. Also covered are basic concepts and operations, including the difference between LAN and WAN networks and how IP Addressing is used. In a networked environment, such as a company, typically there are many computers connected together using a router or a switch.

  • Page 32: Wide Area Network

    RVON-16 Local Area Network Diagram FIGURE 6. WIDE AREA NETWORK A wide area network (WAN) connects two or more LANs and can span a relatively large geographical area. For example, Telex Headquarters in Burnsville, MN is connected to several branch offices in Nebraska and Arkansas over a WAN. The largest WAN in existence is the Internet.

  • Page 33: Accessing The Wide Area Network (Wan)

    RVON-16 ACCESSING THE WIDE AREA NETWORK (WAN) Figure 3 shows LAN IP Addresses using a common IP Address, 10.2.100.X (192.168.X.X is another common address). Most devices are shipped with these addresses as its default. It is recommended to use these addresses for LANs.
  • Page 34 RVON-16 Packet Translation TABLE 3. Packet before Translation Packet After Translation Source Destination Source Destination Port Port Port Port IP Address IP Address IP Address IP Address Number Number Number Number 10.2.100.1 1031 192.156.136.22 80 99.5.1.30 1032 192.156.136.22 Internet From 192.156.136.22...

  • Page 35: Ip Addresses

    RVON-16 IP ADDRESSES If you do not know your IP Address, you can open a DOS screen in a Windows- based environment and bring up the ipconfig screen. To find your IP Address using ipconfig, do the following: From the Start Menu, open a Command Prompt screen.

  • Page 36: Ping A Computer

    RVON-16 Ping a Computer Pinging a computer on the network makes sure it is able to be “seen” and receive messages on the network. NOTE: You can also ping your RVON-8 card to verify that it is responding over the network by putting the cards IP Address in place of the computer IP Address.

  • Page 37: Possible Pitfall With Routers, Gateways, And Switches

    RVON-16 POSSIBLE PITFALL WITH ROUTERS, GATEWAYS, AND SWITCHES Anytime computers communicate through routers, gateways, and switches, they may be allowed or denied the connection. Network interface devices can be configured to block specific outgoing requests, as well as incoming requests, based on the IP Address and/or port.

  • Page 38: Rvon Configuration

    RVON-16 RVON Configuration RVON cards use ports for communication of audio and control packets. Because routers can be configured to block certain incoming and outgoing requests, you need to open the following ports in your network to allow WAN connections to and from a Network Interface Device.

  • Page 39: Network Terminology

    RVON-16 Network Terminology Bridge A bridge is a device that connects two LANs, or two segments of the same LAN that use the same protocol. Sometimes called “transparent bridges” they work at the OSI model layer 2. Simply put, they are not concerned with protocols. Their main job is to pass data to a destination address that is predetermined in the data packet.
  • Page 40 RVON-16 A LAN is a computer network that connects a relatively small area (a single building or group of buildings). Most LANs connect work stations and computers to each other. Each computer (also known as a “node”) has its own processing unit and executes its own programs;...

  • Page 41: Rvon Trunking Connections

    APPENDIX A RVON Trunking Connections In this chapter, find the following drawings: • AZedit Via RVON-8 RS-232 Mode • CS9500 Trunking Via RVON-I/O To RVON-8 • ADAM Trunking Via RVON-8 • Zeus II Trunking Via RVON-I/O To RVON-C • Cronus Trunking Via RVON-I/O To RVON-8 Technical Manual Bosch Security Systems, Inc.
  • Page 42 RVON-16 Technical Manual Bosch Security Systems, Inc. F.01U.193.291 Rev. 06...
  • Page 43 RVON-16 AZedit Via RVON-8 RS-232 Mode FIGURE 9. Rev. 06 Bosch Security Systems, Inc. Technical Manual F.01U.193.291...
  • Page 44 RVON-16 CS9500 Trunking Via RVON-I/O To RVON-8 FIGURE 10. Rev. 06 F.01U.193.291 Technical Manual Bosch Security Systems, Inc.
  • Page 45 RVON-16 ADAM Trunking Via RVON-8 FIGURE 11. Rev. 06 Bosch Security Systems, Inc. Technical Manual F.01U.193.291...
  • Page 46 RVON-16 Zeus II Trunking Via RVON-I/O to RVON-C FIGURE 12. Rev. 06 F.01U.193.291 Technical Manual Bosch Security Systems, Inc.
  • Page 47 RVON-16 Cronus Trunking Via RVON-I/O To RVON-8 FIGURE 13. Rev. 06 Bosch Security Systems, Inc. Technical Manual F.01U.193.291...
  • Page 48 RVON-16 RVON-16 Trunking FIGURE 14. Rev. 06 F.01U.193.291 Technical Manual Bosch Security Systems, Inc.

  • Page 49: Notes

    RVON-16 Notes Rev. 06 Bosch Security Systems, Inc. Technical Manual F.01U.193.291...
  • Page 50 Bosch Security Systems, Inc. 12000 Portland Avenue South Burnsville, MN 55337 U.S.A. www.boschcommunications.com...

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