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England's Stove Works TRANQUILITY 12-TTFP Owner's Manual page 4

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on the side of the body of the outdoor firepit) are unobstructed, as they are necessary for good
combustion.
7. If creosote is present, remove it with a creosote cleaner. England's Stove Works offers a creosote
cleaner that will work with this product (Part No. RX-CR).
8. Wipe exterior surfaces with a cloth. Mild dishwashing detergent may be used.
9. For stubborn deposits, a wood stove cleaner may be needed. England's Stove Works offers a Wood
Stove Cleaner that will work with this product (Part No. RX-WSC).
10. Rinse clean with water after any cleaning, and allow to thoroughly dry.
STORAGE: Once the fire is out and the unit is cooled, remove ashes, clean the product and dry it, and store
it in a cool, dry location away from children and pets.
NOTE: Keeping the outdoor firepit in a protected area when stored will help shelter it from the elements,
and will prolong its life.
 
The manufacturer extends the following warranties: 
One Year Period: 
1. 
All parts in this product shall be free from defects in material and workmanship. 
 
Conditions and Exclusions 
1. 
Color and/or integrity of the finish or appearance are not covered. Rust and discoloration will eventually 
occur with normal use and are not covered by warranty. 
2. 
This warranty does not apply if damage occurs because of an accident, improper handling, improper 
operation, abuse or unauthorized repair made or attempted to be made. 
3. 
The manufacturer is not liable for indirect, incidental, or consequential damages in connection with the 
product including any cost or expense, providing substitute equipment or service during periods of malfunction or 
non‐use.* 
4. 
All liability for any consequential damage for breach of any written or implied warranty is disclaimed and 
excluded. 
5. 
Warranty is void if product is used in any manner other than which it was intended. 
*Some states do not allow the exclusion of limitations of incidental or consequential damages, so the above may 
not apply to you. 
 
Procedure 
Purchaser must give notice of claim of defect within the warranty period and pay transportation to and from a 
service center designated by the manufacturer. The dealer from which the unit was purchased or the factory, at our 
option, will perform the warranty service. 
 
Other Rights 
This warranty gives you specific legal rights; you may also have other rights, which may vary from state to state. 
   
REGISTER YOUR WARRANTY ‐ http://www.heatredefined.com/support/warranty‐registrations/ 
 
If you do not have access to the internet, you may Fax (434) 929‐4810 
OR Mail (England's Stove Works, Inc., P.O. Box 206, Monroe, VA 24574) the following information: 
1. Purchaser's Name, Full Mailing Address, Telephone Number, Email Address 
2. The Dealer's Name and Full Mailing Address 
The Model Number of your product, the Date Purchased and the Purchase Price
3.
LIMITED ONE (1) YEAR WARRANTY 
From the date of purchase to the original owner 
 

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