Telenetics OM-AMPS-100 Installation, Operation And Maintenance Manual

Communications interface cabinet
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OMEGA
Communications Interface Cabinet
Model No. OM-AMPS-100
(including Model No. OM-MP8-100 8-Port Module Option and
Model No. OM-BAT-100 Battery Option)
Installation, Operation, and
Maintenance Manual
0049 0706 000 B

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Summary of Contents for Telenetics OM-AMPS-100

  • Page 1 OMEGA Communications Interface Cabinet Model No. OM-AMPS-100 (including Model No. OM-MP8-100 8-Port Module Option and Model No. OM-BAT-100 Battery Option) Installation, Operation, and Maintenance Manual 0049 0706 000 B...
  • Page 2 User’s Guide and all accompanying hardware and documentation are copyrighted. Telenetics Corporation does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose.
  • Page 3: Table Of Contents

    Table of Contents PREFACE ... 7 Product Overview...7 Ancillary Documentation ...9 SECTION 1 INSTALLATION ... 11 Introduction ...13 Hardware Features...13 Finding a Suitable Location ...14 Avoiding Hazards...15 Installing OMEGA ... 15 Unpacking...15 Required Materials and Tools...16 Mounting OMEGA...16 Mounting an Antenna ...17 Connecting the Input Voltage Source ...18 Connecting the Endpoint Device ...20 Powering Up OMEGA ...21...
  • Page 4 Table of Contents Connectors ...34 Environmental Specifications ...34 Agency Compliance...35 SECTION 4 USING THE CONFIGURATION PROGRAM...37 Introduction ... 39 Prerequisites ... 39 Getting Started... 40 Reading the Cellular Telephone Signal... 41 Programming a Telephone Number ... 42 Entering the Cellular Telephone’s SID ... 43 Changing the Login Password...
  • Page 5 Specifying a Default Port ...60 Anti-streaming...61 Command Summary...62 APPENDIX B WARRANTY & COMPLIANCES... 63 Warranty and RMA Statement ...65 FCC Statement ...67 FCC Interference Statement...67 FCC Part 15 Statement ...67 Comments About This Manual ...68 INDEX... 69 OMEGA Installation, Operation, and Maintenance Manual Table of Contents...
  • Page 6 Table of Contents Notes OMEGA Installation, Operation, and Maintenance Manual...
  • Page 7: Preface

    Telenetics offers an optional 8-port module for OMEGA which provides connection for up to eight endpoint devices equipped with an internal dial-line modem. The optional 8-port module is ideal for locations such as apartment complexes or strip malls that have multiple endpoint devices.
  • Page 8 Preface OMEGA is a fully integrated package consisting of a 3 Watt cellular transceiver, telephone-line interface, low-profile antenna, 90 to 264VAC power supply, and maintenance-free, rechargeable power back-up battery. The enclosure is made from impact- resistant polycarbonate and is NEMA 4X certified. The following list summarizes OMEGA’s features.
  • Page 9: Ancillary Documentation

    OMEGA External Antenna Mounting Kit Installation Guide c OMEGA OMEGA Installation, Operation, and Maintenance Manual VAC). external antenna. Guide (Telenetics part number 0049-0706-002) (Telenetics part number 0049-0706--005) 8-Port Line-Sharing Module Model OM-MP8-100 Quick Start Guide (Telenetics part number 0049-0706-001)
  • Page 10 Preface Notes OMEGA Installation, Operation, and Maintenance Manual...
  • Page 11: Section 1 Installation

    Section 1 Installation Section 1 Contents Hardware Features... 13 Finding a Suitable Location ... 14 Avoiding Hazards... 15 Installing the OMEGA ... 15 Operating the OMEGA ... 22 OMEGA Installation, Operation, and Maintenance Manual...
  • Page 12 Section 1 Contents OMEGA Installation, Operation, and Maintenance Manual...
  • Page 13: Introduction

    This section describes how to install the OMEGA communications interface cabinet. Hardware Features Figure 1-1 shows the hardware features of OMEGA. The Battery and Battery Power Switch are options that can be ordered from Telenetics. OMEGA Operation, and Maintenance Manual Figure 1-1. OMEGA Section 1 Contents...
  • Page 14: Finding A Suitable Location

    Section 1 Contents Finding a Suitable Location Because OMEGA is a wireless solution, it is not possible to predict how it will perform in all given environments. However, observing the following guidelines will help optimize performance in your environments and applications. c Selecting a location for installing OMEGA.
  • Page 15: Avoiding Hazards

    c Installing multiple OMEGA units. Avoiding Hazards When considering locations for installing OMEGA, avoid the following hazards. c Locations that prevent you from opening the OMEGA c Locations that expose OMEGA to the elements, including c Locations prone to radio-frequency or electro-magnetic c Water or other fluids that surround OMEGA or its cellular Installing OMEGA After you select a suitable location for OMEGA, obtain cellular...
  • Page 16: Required Materials And Tools

    Optional: a telephone handset. In addition to the tools above, the OMEGA cellular phone must be activated, either by Telenetics or a cellular service provider. If Telenetics does not activate the OMEGA cellular phone, use the supplied OMEGA configuration program or the optional OmegaMate to configure the phone’s electronic serial number...
  • Page 17: Mounting An Antenna

    Washer Screw Figure 1-2. Mounting OMEGA Mounting an Antenna If your OMEGA does not have an antenna preinstalled. OMEGA Installation, Operation, and Maintenance Manual Wall Side view Remove the nylon nut at the base of the antenna. You will use this nut to secure the antenna to OMEGA.
  • Page 18: Connecting The Input Voltage Source

    Section 1 Contents IMPORTANT: Be sure the nut is aligned with the top of the Connecting the Input Voltage Source The following procedure describes how to connect OMEGA to an input voltage source of 90 - 277 VAC. When making this connection, use a UL-listed and approved power cord with a rating of 10 amps or above.
  • Page 19 Figure 1-3. Connecting an Input Voltage Source 3. Strip the wires that will be making contact with OMEGA from NOTE: OMEGA has two 2A slo-blo fuses. To accesses the fuses, lift the power connector handles as shown in Figure 1-3. The ground wire between OMEGA and earth ground must be as short as possible.
  • Page 20: Connecting The Endpoint Device

    RJ-11 jack located near the conduit hole (see Figure 1-1 on page 13). Otherwise, refer to the OMEGA 8-Port Line-Sharing Module Quick Start Guide (Telenetics part number 0049-0706-001) OMEGA Installation, Operation, and Maintenance Manual...
  • Page 21: Powering Up Omega

    If the Status LED blinks red fast or slowly, it indicates a poor or unusable cellular signal. In these cases, we recommend that you use an external high- gain antenna, such as those available from Telenetics, to improve cellular performance.
  • Page 22: Verifying The Cellular Transceiver Unit

    OMEGA specifications to improve reception, without jeopardizing the OMEGA warranty. Contact Telenetics for more information. Operating OMEGA After you set up OMEGA, use the procedures in this section to test OMEGA’s originate and answer capabilities.
  • Page 23: Call Answer Testing

    and the one after it to test OMEGA’s ability to originate and answer calls. IMPORTANT: If reception is poor, place the cover on To test OMEGA’s ability to originate a call: 1. Disconnect the external modem from the OMEGA RJ-11 2.
  • Page 24 Section 1 Contents Notes OMEGA Installation, Operation, and Maintenance Manual...
  • Page 25: Section 2 Troubleshooting

    Section 2 Troubleshooting Section 2 Contents Checking the Main Power Supply... 27 Checking the Antenna ... 28 Checking the Battery Voltage ... 28 Reinitializing the OMEGA... 28 OMEGA Operation, and Maintenance Manual...
  • Page 26 Section 2 Contents OMEGA Installation, Operation, and Maintenance Manual...
  • Page 27: Troubleshooting

    Troubleshooting This section describes troubleshooting procedures to follow in the unlikely event you encounter a problem with OMEGA. The following procedure summarizes the steps to follow to troubleshoot OMEGA. 1. Check the main power supply (see “Checking the Main Power 2.
  • Page 28: Checking The Antenna

    Section 2 Contents Checking the Antenna Make sure the antenna is securely fastened to the OMEGA cellular transceiver. Hand-tighten the antenna to ensure that it is securely connected to the transceiver. If it is, use the procedures under “Call Origination Testing” on page 22 and “Call Answer Testing” on page 23 to verify antenna operation.
  • Page 29: Section 3 Specifications

    Section 3 Specifications Section 3 Contents Operation... 31 Modem Interface ... 31 Cellular Transceiver Interface... 32 Battery Operation ... 32 Switches and LED Indicators... 33 Power Supply ... 33 Mechanical Specifications... 34 Connectors... 34 Environmental Specifications ... 34 Agency Compliance ... 35 OMEGA Operation, and Maintenance Manual...
  • Page 30 Section 3 Specifications OMEGA Operation, and Maintenance Manual...
  • Page 31: Specifications

    Specifications This section describes the OMEGA specifications. Operation OMEGA is designed to connect a remote end point device equipped with an internal modem to a head end computer when a conventional land line is not available. The interface of the modem within the endpoint device must meet PSTN and FCC-68 requirements and be compatible with all standard TELCO handshake signaling.
  • Page 32: Cellular Transceiver Interface

    Section 3 Specifications Cellular Transceiver Interface The cellular transceiver meets the AMPS standard and conforms to the specifications below: Model number: Operating Frequency: Number of Channels: Operating voltage: DC current requirements: power, 100 ma @ stand-by RF output power: Antenna impedance: Antenna type: Battery Operation OMEGA is equipped with a maintenance-free rechargeable...
  • Page 33: Switches And Led Indicators

    Switches and LED Indicators Toggle switches and LED indicators are provided for installation, configuration, and troubleshooting. Switch controls: AC power ON-OFF LED Indications: LED 1: AC Power/Battery Condition Power Supply The switching power supply is designed to operate from a wide range of AC input voltages and is isolated against voltage transients.
  • Page 34: Mechanical Specifications

    Section 3 Specifications Mechanical Specifications OMEGA is designed for indoor and outdoor installation. The enclosure is made of impact-resistant polycarbonate and provides NEMA 4X watertight protection. Mounting feet are provided for surface mounting. Dimensions: Mounting Centers: Weight: Protection: Flammability Rating: Color: Connectors AC Power Connector:...
  • Page 35: Agency Compliance

    Agency Compliance EMI/RFI: Surge Protection: IEC 801-4 OMEGA Installation, Operation, and Maintenance Manual FCC-15 Class A computing devices UL 1950 Section 3 Specifications...
  • Page 36 Section 3 Specifications Notes OMEGA Installation, Operation, and Maintenance Manual...
  • Page 37: Section 4 Using The Configuration Program

    Section 4 Using the Configuration Program Section 4 Contents Prerequisites ...39 Getting Started...40 Reading the Cellular Telephone Signal...41 Programming a Telephone Number ...42 Changing the Cellular Telephone’s SID ...43 Changing the Login Password...43 Exiting the Configuration Program ...44 OMEGA Operation, and Maintenance Manual...
  • Page 38 Section 4 Using the Configuration Program OMEGA Operation, and Maintenance Manual...
  • Page 39: Introduction

    Introduction OMEGA comes with a configuration software program that lets you: c Check the OMEGA’s cellular telephone receive signal c Program a telephone number into OMEGA. c Change the System ID (SID) for the OMEGA’s cellular c Set or change the login password. This chapter describes how to use the configuration software program to perform these tasks.
  • Page 40: Getting Started

    Section 4 Using the Configuration Program Getting Started To begin the OMEGA configuration process: 1. In your computer’s floppy drive, insert the floppy diskette NOTE: Remember the name of the folder that contains the OMEGA configuration program. You will need to access this folder later in this procedure.
  • Page 41: Reading The Cellular Telephone Signal

    Figure 4-1. COM Port Prompt 8. Type the COM port number assigned to your computer’s serial Figure 4-2. Main Menu From this menu, you can: c Read the cellular telephone’s receive signal c Program a telephone number into the OMEGA cellular c Quit the program Reading the Cellular Telephone Signal The OMEGA configuration program uses a bar graph as a visual...
  • Page 42: Programming A Telephone Number

    Section 4 Using the Configuration Program Figure 4-3. Example of Signal Bar 2. To exit this mode and return to the Main Menu, press the Esc Programming a Telephone Number Use the following procedure to program a telephone number into the OMEGA’s cellular telephone.
  • Page 43: Entering The Cellular Telephone's Sid

    5. Verify that the telephone number displayed above the Entering the Cellular Telephone’s SID To enter the System ID number for your local cellular service provider, use the following procedure. 1. If the secondary menu in Figure 4-4 is not displayed, perform 2.
  • Page 44: Exiting The Configuration Program

    Section 4 Using the Configuration Program 3. Type the new password. The password can contain up to eight NOTE: For security purposes, each password character you type appears as an asterisk (*). 4. Re-enter the same password you typed in the previous step and After you change the password, you will need to specify it before you can log in to the OMEGA configuration program.
  • Page 45: Section 5 External Antenna Guidelines

    Section 5 External Antenna Guidelines Section 5 Contents General Guidelines...47 External Antenna Selection Criteria...48 Types of External Antennas ...50 Programming a Telephone Number ...51 Contact Information ...51 OMEGA Operation, and Maintenance Manual...
  • Page 46 Section 5 External Antenna Guidelines OMEGA Installation, Operation, and Maintenance Manual...
  • Page 47: Introduction

    The following guidelines provide general topics about using an external antenna with your OMEGA. High Voltage Areas To avoid any damage, serious injury, or possible death, never install an antenna near high-voltage power lines. Telenetics recommends that you provide lightning protection for all external antennas. RF Signal Antennas cannot amplify an radio-frequency signal.
  • Page 48: External Antenna Selection Criteria

    Section 5 External Antenna Guidelines NOTE: Doubling the E.R.P. does not double the range of an antenna. External Antenna Selection Criteria The following sections identify the factors to consider when selecting the type and location of external antenna to use with your OMEGA unit.
  • Page 49: Electrical Interference

    Section 5 External Antenna Guidelines Electrical Interference Never locate an antenna near high voltage power lines. In addition, take into account any other sources of possible electrical interference such as AC power lines, radio-frequency generators, and other antennas. Distance from the Antenna to OMEGA Determine this distance by checking the signal strength.
  • Page 50: Types Of External Antennas

    Section 5 External Antenna Guidelines cell site might be farther away, the fact that the signal is coming from a different direction might avoid natural or man-made obstacles that blocked the signal from reaching the previous antenna location. Types of External Antennas The following sections describe the various external antennas that can be used with OMEGA.
  • Page 51: Determining The Best External Antenna Location

    When the signal strength is –90 or higher, you have achieved a minimum acceptable cellular signal. Contact Information If you need technical assistance or information about various antenna products, contact Telenetics at the following number: (949) 455-4000. OMEGA Installation, Operation, and Maintenance Manual nearest cellular site.
  • Page 52 Section 5 External Antenna Guidelines Notes OMEGA Installation, Operation, and Maintenance Manual...
  • Page 53: Appendix A 8-Port Expansion Module Option

    Appendix A 8-Port Expansion Module Option Appendix A Contents Package Contents ... 55 Field Installation... 55 Testing the Module Ports ... 58 Connecting Endpoint Devices...58 Specifying a Default Port ...60 Anti-streaming...61 Command Summary...62 OMEGA Operation, and Maintenance Manual...
  • Page 54 Appendix A 8-Port Expansion Module Option OMEGA Installation, Operation, and Maintenance Manual...
  • Page 55: Introduction

    (such as meters, relays, and controllers) with internal modems to connect to a single OMEGA Model OM-AMPS-100 Cellular Interface Cabinet. This appendix describes how to install the expansion module. For more information about the expansion module, please contact Telenetics.
  • Page 56 Appendix A 8-Port Expansion Module Option 3. Insert the cable clip into the round hole next to the relays 4. Hold the Module vertically above the card guides, so its 8 RJ- 5. Insert the Module into the card guide slots and slide it down Firgure A-1.
  • Page 57 6. Press down the Module gently until it snaps securely into the 7. Insert one end of the supplied short cable into the RJ-11 jack Figure A-2. Connecting the RJ-11 Jacks 8. Plug in all the RJ-11 cables from the external devices (see 5, 9.
  • Page 58: Testing The Module Ports

    Appendix A 8-Port Expansion Module Option Testing the Module Ports After you install the Module, test each port on the Module: 1. Connect a handset to one of the RJ-11 jacks on the 2. Lift the handset and listen for a dial tone. 3.
  • Page 59: Second Dial Tone Method (Manual Connection)

    c Each comma represents a 2-second pause. c < port number > is the port number with which the host c <Enter> is the pressing of the Enter key on your computer. Example: ATDT 19495552468,,,4 <Enter> In this example, OMEGA dials 1 949 555-2468, waits 6 seconds to allow a connection, and connects the line to port Second Dial Tone Method (Manual Connection) With this method, the host computer calls OMEGA and waits for a...
  • Page 60: Specifying A Default Port

    Appendix A 8-Port Expansion Module Option Specifying a Default Port There may be times when you want to specify a default OMEGA port. Specifying a default port enables the host to automatically contact the same OMEGA port with each call. This feature is convenient, for example, if you want to connect to a telephone set at the OMEGA site.
  • Page 61: Anti-Streaming

    Anti-streaming OMEGA provides an anti-streaming feature that deactivates OMEGA ports that are off-hook but have not dialed out for 12 seconds. Anti streaming deactivates the ports that are off-hook, without affecting any of the OMEGA ports that are on-hook. This enables the on-hook OMEGA ports to function normally.
  • Page 62: Command Summary

    Appendix A 8-Port Expansion Module Option Command Summary To… Prepare for terminal-emulation mode at a laptop computer. Specify < port number > as the default port number. Disable default port operation. Enable second dial tone method. Disable second dial tone method, returning OMEGA to the time delay method.
  • Page 63: Appendix B Warranty & Compliances

    Appendix B Warranty & Compliances Appendix B Contents Warranty and RMA Statement ... 65 FCC Statement ... 67 Comments About This Manual ... 68 OMEGA Operation, and Maintenance Manual...
  • Page 64 Appendix B Warranty & Compliances OMEGA Installation, Operation, and Maintenance Manual...
  • Page 65: Warranty And Rma Statement

    Telenetics, Telenetics will repair or replace, at Telenetics' option, such Telenetics products or parts thereof or software which, on inspection by Telenetics, are found to be covered by the limited warranties set forth below. If you think there is a problem or defect with your...
  • Page 66 (1) tampering with the Telenetics product's external label or serial number, (2) attempt to open the Telenetics product's case, (3) attempted or actual repair by anyone other than an authorized Telenetics technician, or (4) installation or use with any power supply component(s) other...
  • Page 67: Fcc Statement

    FCC Statement The following sections contain FCC compliance information about your OMEGA unit. FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class A Digital Device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference if installed and operated properly in a commercial environment.
  • Page 68: Comments About This Manual

    Appendix B Warranty & Compliances Comments About This Manual Telenetics invites all customers to communicate with us about any question or comment related to this manual. Just fax, phone, or mail any question or comment to us. Your suggestions help us improve the products we deliver.
  • Page 69: Index

    INDEX Activating cellular transceiver, 22 Agency compliance, 35 Anti-streaming, 61 Avoiding hazards, 15 Battery operation, 32 Best external antenna location, 51 Call answer testing, 23 Cellular telephone SID changing, 43 cellular telephone signal, 41 Cellular transceiver activating, 22 Cellular transceiver interface, 32 Cellular transceiver unit, 22 Changing cellular telephone SID, 43...
  • Page 70 INDEX finding a suitable location, 14 hardware features, 13 input voltage source connection, 18 installation, 15 mounting instructions, 16 operation, 22 power-up, 21 specifications, 62 OMEGA configuration program changing the cellular telephone SID, 43 changing the login password, 43 exiting, 44 getting started, 40 prerequisites, 39 programming a telephone number, 42...

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