Easy Access EasyGuard User Manual page 19

6. FAQ
Q: How to reset camera back to factory default
setting?
Hold the reset button for about 10 seconds to
reset camera. Camera default password: 888888
(It is strongly recommended to revise a new
password to protect user privacy and improve
home security).
Q : Any WiFi connection tips?
Camera can only support 2.4G frequency signal
and 802.11b/g/n WiFi network.
1) The connected WiFi password should be less
than 16 digitals, and can not contain special
digitals, suggest to revise the password to only
contain letters and number.
2) Please upgrade to the latest version APP.
Q : Any WiFi connection tips?
Camera can only support 2.4G frequency signal
and 802.11b/g/n WiFi network.
1) The connected WiFi password should be less
than 16 digitals, and can not contain special
digitals, suggest to revise the password to only
contain letters and number.
2) Please upgrade to the latest version APP.
Q : No vision at night time?
(1). Check the IR function is enabled or not;
(2). Check the IR LED is on or not;
(3). Reset camera back to factory setting;
(4). Try to upgrade the camera to the latest
firmware.
Q: What to do if camera picture is blurred?
(1). Enter video interface, adjust the picture
quality to the HD mode;
(2). Clean the camera lens with a cotton swab.
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