Troubleshooting And Treatment - Rosewill RHAI-19002 Quick User Manual

Troubleshooting and Treatment

If any errors occur during operation, please check the following table to diagnose the issue before
calling for service. Below are common errors and checks to perform.
Symptoms
After connecting the
power and pressing
the "power" key, the
appliance has no
response.
Heating being
interrupted in
normal use and a
"beep" is heard.
No operation during
the heating being in
use.
Error codes occur.
If the above remedies/controls do not fix the problem, unplug the appliance immediately, contact
Rosewill Tech Support for inspection and repair, note the error code and report it to us. To avoid any
danger and damage to the appliance, do not disassemble or attempt to repair it yourself.
Check Points
Is the electricity in suspension?
Is the fuse broken down?
Is the plug connected firmly?
Incompatible cookware or no cookware
is used?
Is the cookware not considerably placed
in the center of the heating zone?
Is the cookware being heated but
continually being removed?
Is the cookware empty or the
temperature too high?
Is the air intake/exhaust vent clogged or
dirt has accumulated?
Is the cooker working over 2 hours
without any external instruction?
E0 Internal circuit error
E1 Without cookware or incompatible
cookware used
E2 Internal overheat
E3 Over-voltage
E4 Under-Voltage
E5 Top plate sensor open/short circuit
E6 IGBT sensor open circuit/short circuit
E7 Top plate overheat
Remedy
Use after resuming the
electricity.
Check the root causes
carefully. If the problem cannot
be fixed, please contact
Rosewill Tech Support.
Replace with compatible
cookware for the induction
cooker.
Place the cookware at the
center of the defined heating
zone.
Place a cookware inside the
heating zone.
Please check whether the
appliance is being misused.
Remove the buildup clogging
the air intake/exhaust vent.
Operate the appliance again
after cooling down.
Reset cooking modes or use
timer function.
Remove the buildup clogging
the air intake/exhaust vent.
Operate the appliance again
after cooling down.
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