Important Information; Technical Support; Returning An Adapter For Repair - SysKonnect SK-98xx V2.0 User Manual

8 Important Information

SysKonnect SK-98xx V2.0 Gigabit Ethernet Adapter

Technical Support

If you encounter any problems, read the relevant sections of the manual and the readme files
on the CD-ROM. If you cannot solve your problems, consult our technical support.
If you contact our technical support engineers, have the following information ready:
• adapter type
• driver version
• operating system
• configuration of your computer
• type of cabling
Our support team can be reached as follows:
North/South America, Pacific Rim
Office hours 24 hours support via paging service
Phone +1 866 782 2507
(toll free in the USA)
+1 408 222 0666
(toll number for international callers)
+1 408 787 5395 (pager)
Fax +1 408 752 9029
WWW http://www.syskonnect.com
E-mail support@syskonnect.com
Address SysKonnect, Inc.
A Marvell®Company
700 First Avenue
Sunnyvale, CA 94089
USA
Calls received outside office hours in Europe are serviced by an answering machine and will
be dealt with as soon as possible.

Returning an Adapter for Repair

If you want to return a faulty product to SysKonnect, follow these steps:
1. Contact us by phone, fax, or e-mail.
North/South America, Pacific Rim
Phone +1 866 782 2507 (toll free)
+1 408 222 0666 (toll number)
Fax +1 408 752 9029
E-mail support@syskonnect.com
We will send you an RMA (Return Material Authorization) form by fax or e-mail.
2. Complete the form.
Europe
Mon-Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 03:30 PM (CET)
+49 7243 502 330
+49 7243 502 364
http://www.syskonnect.com
support@syskonnect.de
SysKonnect GmbH
A Marvell®Company
Siemensstr. 23
D-76275 Ettlingen
Germany
European and other countries
+49 7243 502 476
+49 7243 502 364
rma@syskonnect.de