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Synectix CALL-A-MATIC ONO-7 User Manual

Call acounting system
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Summary of Contents for Synectix CALL-A-MATIC ONO-7

  • Page 2 ONO-7 USER MANUAL CALL-A-MATIC ONO-7 Call Accounting System Synectix LLC. 291-A, Pepes Farm Road, Milford, CT-06460 www.synectix.net...
  • Page 3 On Static discharge the unit may experience temporary loss of function, which may require that the unit be powered off and then on to restore normal functioning. Synectix LLC. 291-A, Pepes Farm Road, Milford, CT-06460 Email : support@synectix.net...

  • Page 4: Table Of Contents

    ONO-7 Table of Contents SPECIFICATIONS..................4 GENERAL FEATURES................4 INSTALLATION ..................5 PROGRAMMING THE UNIT ..............5 PBX C ................8 OMMUNICATION ................10 ETWORK ETTINGS ................11 HANGE ................12 HANGE ASSWORD ................13 PGRADE IRMWARE REPORTS....................14 ..............14 ECORDS EPORT ................

  • Page 5: Specifications

    Auto MDI/MDIX, UPnP protocol supported General Features The CALL-A-MATIC ONO-7 is a basic Phone Call Accounting system, which receives the call data from the PBX through either the Serial Port or the Ethernet port, processes the call without assigning any charges to the calls.

  • Page 6: Installation

    Unpack the unit from its shipping carton and check that all the materials have been received in good condition. Any damages or shortfalls must be reported immediately to the distributor from whom the purchase was made. Your CALL-A-MATIC ONO-7 shipping carton must contain the following: The CALL-A-MATIC ONO-7 Unit Power Adapter Ethernet cable Select a suitable location for the unit to be placed.
  • Page 7 ONO-7 Once the unit is visible on the network, note its IP address, simply type this IP address in the browser’s address bar and press Enter to communicate with the unit. Or, you may double-click on the unit showing up in your “Network places” to bring up the home page of the unit on your browser window.
  • Page 8 ONO-7 The unit responds to the browser’s request and the information is displayed as shown below : Click on the “User” icon on the top right hand corner of the web page (highlighted in red the following image) : When you click on the icon, the option “Settings” is displayed; click on the “Settings”...

  • Page 9: Pbx Communication

    ONO-7 The default User Password is “123456”. Type this in and press the “Sign In” button and you would be logged in to the unit. After a successful sign in, the following information would be displayed : The Firmware version of the unit is displayed along with the time and date with the current time zone that it is set to.
  • Page 10 : Note : The serial port on the CALL-A-MATIC ONO-7 units emulate the RS232 DCE interface and have DB9 Female connectors. Use a straight cable between the CALL-A-MATIC ONO-7 and the PC.

  • Page 11: Network Settings

    ONO-7 TCP Server mode : The Ethernet port of the CALL-A-MATIC ONO-7 unit acts like a device server which waits passively to be contacted by a host (the host plays the role of Client). Once a connection has been established, the host computer can receive and transmit data to and from the serial device.

  • Page 12: Change Time Zone

    ONO-7 Press the “Submit” button to save the settings. Change Time Zone The unit is set to the US Eastern Standard Time by default. If you are installing the unit in a different time zone, then you may change this setting here. Click on the pull down arrow on the pop up window that appears and the available time zones are displayed.

  • Page 13: Change Password

    ONO-7 Select the desired time zone and click on the “Submit” button to save the changes. Change Password The User password may be changed by clicking on this option. The pop up window appears as shown below. Enter the current password (old password) and then the new password that you want to change it to.

  • Page 14: Upgrade Firmware

    ONO-7 Upgrade Firmware This option should not be used unless the Dealer or the Distributor from whom this unit was purchased has advised you to exercise this option ! If you are required to upgrade the firmware of the unit, when you click on this option and then confirm the same by clicking the “OK”...

  • Page 15: Reports

    ONO-7 Reports Click on the “Reports” tab to see the available reports. The following reports are available on the ONO-7 : Non Call Records Report Wake Up Call Records Report Emergency Call Records Report All Call Records Report Non Call Records Report This report gives the list of all calls that could not be processed as they did not match the Incoming or Outgoing or Wake Up or Emergency call patterns as defined for the PBX at that place.

  • Page 16: Wake Up Call Report

    ONO-7 These records would usually be generated for calls which were not dialed completely or incoming calls which were dropped abruptly immediately after it was answered. To print these calls, click on the “Printer” icon on the top right side above the first record and you will be able to print these calls using any of the printers available in the network.

  • Page 17: All Call Records Report

    ONO-7 If two email addresses are defined, an email will be sent to both recipients. All Call Records Report This report is used to take a print of the calls or to delete the stored calls. All the call records present in the system memory are displayed in the order of time at which they were made, in the descending order with the most recent call at the top.

  • Page 18: How To Enable Upnp On Your Computer

    ONO-7 How to enable uPnP on your Computer The UPnP discovery protocols are normally enabled in Windows 10, 8, 7 and Vista, whereas it may need to be enabled in Windows XP. Windows XP : To enable the UPnP Interface, go to the Control Panel and open the “Add or Remove Programs”, select the Windows components option, click the check box for `Network Services’...
  • Page 19 ONO-7 Windows 7 : To enable the Network discovery option, go to the Control Panel, open the Network and Sharing center and in the Advanced sharing settings option turn on the Network Discovery option as shown below. Windows 8 / Windows 10 : The steps to enable the Network Discovery option in W8 &...
  • Page 20 ONO-7 You may click on the “Settings” option, select the “Network & Internet”, then the “Ethernet” option and open the “Change advanced sharing options” page.
  • Page 21 “Change advanced sharing settings” option to bring up the page shown above. Note : The CALL-A-MATIC ONO-7 unit would always be visible in the network if the unit is in DHCP mode (default mode) or if the unit has been previously set to a Static IP address which is in the same sub net as the rest of the network.

  • Page 22: If The Unit Does Not Appear In The Network

    ONO-7 If the unit does not appear in the network If the unit is using an IP address that is not in the same range as the network in which the unit is currently plugged in to OR if there is no DHCP Server in the network, then the unit will not be discoverable in the network.

  • Page 23: Statutory Information

    ONO-7 Statutory Information FCC Information: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

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