Epool 4819 Troubleshooting Manual

ePOOL™ TROUBLe SHOOTING GUIDe
ImPORTANT: Prior to troubleshooting a receiver message, recycle the power FIRST.
To recycle the power, unplug the receiver, wait 10 seconds and then plug the receiv-
er back in. If you still have the same message, check for other causes listed below.
RECEIVER
MESSAGE

Communication Error

pH Sensor Fault:

pH is above or below
measurement range
For technical assistance and missing parts, call Customer Service toll-free
POSSIBLE
CAUSES
Receiver is NOT within
a 100 foot direct line
of sight of the floating
unit.
Floating unit is under
a pool cover.
Floating unit is next to
the pool edge/coping.
If you are still receiv-
ing this message.
pH reading is 0.0.
Sensor glass may be
broken and will need
replacing.
Your pool water is out
of balance.
If you are still receiv-
ing this message.
1.888.339.2546
(press 135 at any time)
Monday through Friday, 8 am to 5:00 pm MST
(mODeL #4819, veRSION 2)
SOLUTIONS
Unplug the receiver. Move unit to within a 100 foot
direct line of sight with the receiver. See "For Best
Results" Section. Plug the receiver back in.
Unplug the receiver. Uncover the floating unit. Plug
the receiver back in.
Unplug the receiver. Move the unit to a more central-
ized location in your pool. Plug the receiver back in.
Contact GAME.
Sensor glass is broken and will need replacing.
Remove bottom cap as instructed on page 16 of your
Owner's Manual. Check to see if the glass sensor is
broken. If it is, contact GAME.
Take a test sample of pool water to confirm reading. If
necessary, add the appropriate chemicals to bring your
pool back into this range.
Then unplug the receiver, wait 10 seconds and plug the
receiver back in.
Contact GAME.
1 KEEP THIS MANUAL