Trouble Shooting - Sylvania SMP1015 User Manual

Trouble Shooting

Symptom
Press the
button, the display does
not turn on
After turning
player, no response is
given when pressing any
buttons
After plugging the player
into the USB port of your
computer, Removable
Disk Drive cannot be
found in My Computer
The music file on the
player cannot be deleted
The playing time displays
in disorder when playing
a mp3 music
When the player
connected or disconnect
to/from your computer,
there is an unusual error
on the computer
My player can't play the
mp3 music files
Reasons
POWER The battery run out
on the HOLD button is locked
It runs in the default MTP
Player status
The software utilities of the
player
conflicts with other software
drivers which were installed
on your computer
Your motherboard
support the USB connection
The attribute of the music file
sets as Read Only
A mp3 music file is currently
compressed in VBR format,
which
compression speed of a mp3
music. When the mp3 music
is playing, the variable speed
will cause the playing time
displays in disorder
is It's due
disconnection of USB port
during transferring the files
Most of mp3 music files in the
market are compressed in
MPEG1, MPEG2, LAYER3
standard. In earlier days,
some mp3 music are
compressed in MPEG1
(included in CD)
doesn't
can vary the
to the sudden
31
Solution
Replace new battery
Check if HOLD button is
locked, press and hold Mode
to unlock buttom
Change the MTP Player
moded into USB Storage
Mode accordingly
Uninstall
software utilities of
the player
Restart
computer
Re-install
software
again
Contact the manufacturer of
your motherboard
upgrade the motherboard
driver
Change the attribute of the
music file
Compress the mp3 music in
fix compression speed rather
than variable compression
speed
It is recommended the user
should not suddenly unplug
the player from the USB port
of computer when the files
are being transferred or the
internal memory is being
formatted.
If the mp3 player can't play
the mp3 music file, skip to
the next song until the mp3
music files
compressed in
LAYER1 /MPEG1 LAYER2.
English
the
your
the
utilities
to
are not
MPEG1