Troubleshooting - Sony DS-HMD1 Operating Instructions Manual

Troubleshooting

Troubleshooting
If a problem arises during operation of the drive, follow the steps below
before consulting your nearest Sony dealer.
1 Check to see if the problem is listed in the "Troubleshooting" section.
2 When using SonicStage, check SonicStage Help.
3 If you still cannot solve the problem, consult your nearest Sony dealer.
Symptom
SonicStage cannot
be installed.
The SonicStage
installation seems
to have stopped
before
completion.
Cause/Remedy
• You are using an OS that does not support this
software.
, See "System requirements" (page 9) for more
details.
• All Windows applications are not closed.
, If you start the installation while other programs
are running, a malfunction may occur. This is
especially true for programs that require large
amounts of system resources, such as virus-check
software.
• There is not enough hard disk space on your hard disk.
, You need 200MB or more free space on your hard
disk.
• Check for the appearance of an error message beneath
the installation window.
, Press the [Tab] key while holding down the [Alt]
key. If an error message has appeared, press the
[Enter] key. The installation will resume. If there
is no message, the installation is still in progress.
Wait a little while longer.
25
-GB