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Summary of Contents for Tendr Care Hub
- Page 1 Care Hub User manual...
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Page 2: Inside The Box
Video setting bar and shortcut Call button functionalities What the LED light colour means? Set alerts FAQs Inside the box 1 x Care Hub device 1 x USB cable 1 x Temp sensor 1 x Adaptor 1 x User manual 1 x Reset pin... - Page 3 1.1. Download and install the app Download the latest version of the app from the Apple App Store® or Google Play™ by typing Tendr Care Hub. You can also use your phone to scan the QR code above. 1.2. Complete the sign up...
- Page 4 1.3. Now you should be in the home screen Press Add device and follow the on-screen steps. The app will guide you to complete the configuration.
- Page 5 2. Prepare your device for pairing 2.1. Remove the protective film on the device. 2.2. Plug in the temperature sensor Plug in the temperature sensor included in the accessories box. The temperature port is located on the rear of the device.
- Page 6 2.3. Connect to a power source Select your country’s power adaptor and use the USB cable to plug it into the device. Then plug the adaptor into a power outlet. The LED ambient light will change colour and then remain solid yellow.
- Page 7 The app will recognise the Wi-Fi network your smartphone is connected to. Enter the Wi-Fi password in the section below the network name. Note: the Care Hub will only work on the 2.4GHz band. Make sure your phone is also connected to this network.
- Page 8 3.2. Connect the device to your Wi-Fi network Place your smartphone next to the device and press the Beep button on the app. Wait a few seconds, the device will say ‘Connecting’. Press the OK button on the app and the LED will change to flashing yellow.
- Page 9 3.3. Connection successful Once the connection is completed the device LED will start flashing green, indicating that you are watching the video stream with the app.
- Page 10 Home screen main features Go to menu Add Care Hub Indoor temp High definition Fullscreen Mute Record video Capture photo Shortcuts Home page Devices list Send voice messages Make calls Chat history View alert...
- Page 11 Call the device from the app To call the device, press the Call button. The app will start calling the device and the LED light will flash purple. To answer the call, you should press the Button on the top of the device and the communication will start.
- Page 12 Video settings bar and shortcut Activate/Deactivate the HD Camera Tap the HD icon to view the video in high definition, the icon will change to green colour, indicating that is active. Press again to deactivate the function. Activate/Deactivate the Sound Tap the Sound icon to listen what's going on while watching the live video.
- Page 13 Call button functionalities Make/answer calls Press and release the button to make calls to the app admin account. The LED light will stay solid green, while a ring tone sounds and then start to flash once the call has been connected.
- Page 14 What the LED light colour means? Green solid Everything is working normally. Your device is powered and connected to a Wi-Fi network. Flashing green Someone is remotely watching the video stream with the app. Solid purple When pressing and holding the button to record a voice message, the LED will light purple and then you’ll hear a beep.
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Page 15: Set Alerts
Set Alerts Set the Care Hub to alert you of issues that could affect your loved ones. Go to Device, enter in the device where you want to set the alert, press Set alerts and select the alert you want to add and follow the on-screen steps. - Page 16 ‘>’ arrow. Then press Delete device. How can other family members see the Care Hub? First the new family member downloads the app and registers a new account on the app. Then ask the administrator to add the new account to the Family members group.
- Page 17 View alerts and motion timeline You can view the Alerts Notifications and Motion timeline by selecting the Alerts icon on the tap bar of the home screen. How can I set a reminder? Go to Device, Set alerts and then select Reminders. Select Add alert, enter the reminder name, press and hold the Voice icon to record the message.
- Page 18 Visit our website www.tendrcare.com/carehub Online manual and FAQs www.tendrcare.com/carehub/help Customer Service and Technical Support support@tendrcare.com Designed in UK / Made in the PRC For indoor use only...
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