Beachcomber in.touch 2 Tech Book

Spa transmitter, ultimate wi-fi remote control for your hot tub

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BIC-e
Beachcomber Improving Customer's Experience
TechBook
in.touch 2
*Instructions for Beachcomber Hybrid4 Hot Tub
with factory installed in.touch 2 Spa Transmitter
ultimate Wi-Fi remote control for your hot tub
Simplest of setups
Strong and long range communication signal
State-of-the-art apps with push notifications

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Summary of Contents for Beachcomber in.touch 2

  • Page 1 Beachcomber Improving Customer's Experience TechBook in.touch 2 *Instructions for Beachcomber Hybrid4 Hot Tub with factory installed in.touch 2 Spa Transmitter ultimate Wi-Fi remote control for your hot tub Simplest of setups Strong and long range communication signal State-of-the-art apps with push notifications...
  • Page 2: Table Of Contents

    - in�touch 2 dimensions ���������������������������������������������������������������������������������������������������������������������������������������� 4 Installation and connections - in�touch 2 Spa Transmitter (CO Module) installation *Beachcomber Hybrid Factory Installed* �.��������������������..�� 5 - Home Transmitter (EN Module) installation ("how-to" video) ����.��������������������������������..���������������������������������� 6 - Connection of the Home Transmitter (EN Module) ���������������������������������������������������������������������������������������..���� 6 LED Status ����������������������������������������������������������������������������������������������������������������������������������������������������������������������...
  • Page 3: Warning

    THE APPLIANCE (OR THE PRODUCT) MUST BE DISPOSED OF SEPARATELY IN ACCORDANCE WITH THE LOCAL WASTE DISPOSAL LEGISLATION IN FORCE� COMPATIBILITY REQUIREMENTS in.touch 2 modules for FCC (North America) models (915 MHz): Home and spa transmitter kit: 0608-521020, 0608-521023 in.touch 2 modules for ETSI (Europe) models (868 MHz):...
  • Page 4: Introduction

    Introduction in�touch 2 Easily integrate your hot tub to the Internet of Things! Simplest of setups in�touch 2 eliminates all the complexities of connecting your hot tub to the Internet and transforms your smartphone or tablet into your ultimate Wi-Fi hot tub remote control�...
  • Page 5: Overview

    Overview in.touch 2 overview Home Transmitter (EN Module) Spa Transmitter (CO Module) Fastening bracket Pairing activation Status LED Status LED Micro USB power RJ45 Ethernet connection CO pack connection in.touch 2 dimensions Home Transmitter (EN Module) Spa Transmitter (CO Module) 3.24 in.
  • Page 6: Installation And Connections

    Installation and connections in.touch 2 Spa Transmitter (CO Module) *Beachcomber Hybrid - Factory Installed* Spa Transmitter A body of water between the spa transmitter and the Home When in.touch 2 is factory installed, the spa Transmitter will reduce the signal strength. If possible,...
  • Page 7: Home Transmitter (En Module) Installation ("How-To" Video)

    Installation and connections Home Transmitter (EN Module) installation in.touch 2 "how-to" video: in.touch 2 - Home installation http://bit.ly/2UbY50htest-InTouch2-HomeInstallation The Home Transmitter unit must be installed inside the house near the router as it needs to be connected to it� The Home Transmitter is provided with an Ethernet cable and a power supply� If required, a longer cable of good quality can be used by the installer (longer cable not provided) to install the Home Transmitter closer to the hot tub within the home�...
  • Page 8: Led Status

    LED Status Each in�touch 2 module has a status LED that can be used for troubleshooting purposes� The LED is located on the top of both enclosures� status LED status LED Home Transmitter Spa Transmitter Pairing mode Yellow (Blinking) Pairing mode Yellow (Blinking) Router not detected Spa controller not detected...
  • Page 9: Application

    Application Download application in.touch 2 The in�touch app allows you to control your hot tub using your home network or an Internet connection anywhere in the world� The in�touch 2 app is waiting for you in the App Store for iOS devices and on Google Play for Android —...
  • Page 10: Setup Your Wi-Fi On Your Device

    Application Setup your Wi-Fi on your device Before using your application, go to the Wi-Fi section of your device’s settings� Make sure you are connected to your home network� This needs to be the same Wi-Fi provided by the router to which you connected your Home Transmitter�...
  • Page 11: Start The In.touch 2 Application

    Application Start the in.touch 2 application Find the icon for the in�touch 2 application, then tap on it to open it� in.touch 2 The first time you use the application a message will ask you: “in�touch 2” Would like to send you notifications� If you choose Allow, the application will send you notifications about the status of your spa�...
  • Page 12: Login Screen

    2 application� New account creation in.touch 2 "how-to" video: in.touch 2 - How to create an account http://bit.ly/2uK6Rne-InTouch2-CreateAccount When you choose to create a new account, you agree at the same time our Terms of Service and our Privacy Policy� You can read them at any time through this link: https://geckointouch�com/legal...
  • Page 13: Select A Spa ("How-To" Video)

    Application Select a spa in.touch 2 "how-to" video: in.touch 2 - Select your spa http://bit.ly/2UrwAz7-InTouch2-SelectYourSpa This screen displays all the hot tubs detected by your application. To detect your hot tub, you need to connect your mobile device to the same network to which you connected your Home Transmitter.
  • Page 14: Spa State

    Application Spa state This screen displays all the active states of your hot tub. Below is a quick description of each state you may encounter on your hot tub. Each state is associated to a priority and color that determines the color of the widget on the home screen.
  • Page 15: Turn On/Off Accessories

    Application Turn on/off accessories According to your hot tub management system configuration, you can start or stop an accessory by simply touching the associated icon� The icon will become animated when the accessory is on� Simply press on the icon to start or stop the accessory�...
  • Page 16: Filter Mode

    Application Filter Mode The Filter Mode screen will help you set up your ideal filtration and heating settings� Choose between Away from Home, Beginner, Energy Savings, Super Energy and Weekender, depending on your need� Touch the Water Care name you would like to activate, a green checkmark will appear on the icon, indicating you have selected it�...
  • Page 17: Modifying Schedules

    Application Modifying schedules In this menu it is possible to add, remove or edit schedules of economy or filtration� To have access to this menu, simply touch the tabs: Filter Mode menu - the little pen at the right of the wanted filter mode. Note: The default Filter Mode for hot tubs equipped with a Hush pump is "Standard"...
  • Page 18: Reminders

    Application Reminders Reminders page will help you to make a follow-up of your maintenance� The in�touch 2 will remember you to perform required maintenance tasks on your hot tub, such as rinse filter or clean filter� Each task has its own reminder duration based on normal use�...
  • Page 19: Spa Settings

    Application Spa Settings In the Settings screen you can access the following: • in.touch network • Temperature units • Change spa name • Technical info To select an item, tap on the arrow next to it� It will open the selected menu� in.touch network The in�touch network menu allows you to have access to information...
  • Page 20: Change Channel

    Application Change channel The Change channel screen allows you to change the channel used by the two in�touch 2 modules� In some cases, this can help you to have a stronger signal� You can have access to this screen by touching the following tabs: Spa settings (at the bottom right) - in�touch network - channel Temperature units This menu lets you change the units...
  • Page 21: Name

    Application Name This section allows you to edit the name of the spa� You can have access to this screen by touching the following tabs: Spa settings (at the bottom right) - Change spa name Technical Info This section shows information about the in�touch 2 software number and the revision numbers of the different components of your system�...
  • Page 22: Settings

    Application Settings In the Settings screen you can access the following: • Add a spa from local network • Account • Tutorial • *Legal • **Patents To select an item, tap on the arrow next to it� It will open the selected menu� *The button Legal will bring you to this web site : https://geckointouch�com/legal **The button Patents will bring you to this web site:...
  • Page 23: Account

    Application Account This section gives you access to your account information� You can have access to this screen by touching the following tabs: Settings (up right corner) - account Lock your hot tub keypad The lock mode menu will appear when the feature is enabled in the low level of your hot tub management system�...
  • Page 24: Technical Support Invitation

    Application Technical Support invitation When you receive an invitation for Technical Support, a red circle will be displayed next to the "setting" logo (top right corner)� Authorizing an invitation All the invitations you may receive are under the dealers tab in the "settings" menu�...
  • Page 25: Dealer Screen

    Application Dealer screen Once you've had a dealer on your in�touch 2 app, you can, at all times, have access to his information� If you don't want your dealer to have access to your hot tub anymore, simply swap to the left the "Allow access to your spa" button at bottom of the page� T of C...
  • Page 26: Troubleshooting

    Troubleshooting Both in�touch 2 modules have a status LED to help diagnose problems, if any occur� Troubleshooting There are 2 different modules in the in�touch 2 kit: The Home Transmitter (EN Module) and the Spa Transmitter (CO Module)� They communicate together via an RF link� The Home Transmitter is responsible for the Ethernet communications and the Spa Transmitter is responsible for the hot tub communications�...
  • Page 27: Spa Transmitter (Co Module) Led Status

    Troubleshooting Spa Transmitter (CO Module) LED status This module’s LED can show various status conditions, as shown below� Rapidly flashing YELLOW color : Blinking LED : The Spa Transmitter is in pairing mode when this color is On both modules, if the LED is blinking about once per shown�...
  • Page 28: Pairing

    Important: New hot tub's from the factory with BIC-e in.touch 2, are shipped with the Spa Transmitter and Home Transmitter already paired. *The pairing process is only necessary when you need to replace one module of the in.touch 2 kit. 1� Power up the Home Transmitter...
  • Page 29: Specifications

    Specifications Environmental Humidity: Up to 85% non condensing Operating temperature: -4°F (-20°C) to 140°F (60°C) Storage temperature: -22°F (-30°C) to 185°F (85°C) Water ingress protection: IPX5 for CO module Compatibility in�yt, in�ye, in�yj, in�xe, or in�xm2 spa systems manufactured in or after 2012� Regulatory Compliance Information for Internal Transceiver Module United States Contains FCC ID: OA3MRF89XAM9A...
  • Page 30 Specifications North American compliance UL 1563 Sixth Ed� UL file: E182156 CAN/CSA C22�2 No� 218�1-13 (2013) FCC part 15 (2015) subpart B ICES-003 (2016) European and international compliance IEC 60335-1, A2 : 2008 IEC 60335-2-60, A1 : 2013 EN 55014-1 : 2006, A1 : 2009, A2 : 2011 EN 55014-2 : 2015 EN 61000-3-2 : 2014 EN 61000-3-3 : 2013...
  • Page 31 BIC-e Beachcomber Improving Customer's Experience Beachcomber Hot Tubs 13245 Comber Way, Surrey BC V3W 5V8 1.866.594.0134 www.beachcomberhotubs.com 9919-101517-G Rev. 12-2017 Gecko Alliance 450 des Canetons, Québec (Qc), G2E 5W6 Canada, 1.800.78.GECKO © Groupe Gecko Alliance inc., 2017 All trademarks or registered trademarks www.geckoalliance.com...

This manual is also suitable for:

Hybrid4

Table of Contents