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DAMAGED AND/OR LOSS IN SHIPMENT PROCEDURE.
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SHIPMENTS FOB FACTORY. This shipment was thoroughly inspected prior to
delivery to the carrier. Our responsibility for this shipment has now ended.
Therefore, you should make a thorough inspection upon its arrival.
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In the event any portion of the shipment is damaged or missing, do not sign the bill
of lading or express receipt until the freight or express agent makes appropriate
notation on the receipt.
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"Concealed damage" means damage which may not be apparent until after the
items are unpacked and tested. In the event of such damage, you should file a
written request within fifteen days of delivery with the carrier for inspection. Delay in
making this request may provide grounds for refusal of your claim. Be certain to
retain all papers, packing materials, etc., until the carrier has made his inspection.
Keep in mind that concealed damage can occur from rough handling even though
the shipment shows no evidence of external damage.
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The carrier may request you to return the
Inc. for inspection and repair. In this event, we will repair or replace the item and
invoice you for the costs involved. This invoice then becomes part of your claim
upon the carrier.
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SHIPMENTS FOB DESTINATION. In the
made "FOB Destination", we will gladly handle filing of the claim provided you
furnish us with an acceptable inspection report from the carrier. In the event that
our claim is disallowed because of your negligence in obtaining the report, it will be
necessary to bill you for the repair or replacement charges.
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RETURNS TO AADCO INSTRUMENTS.
AADCO Instruments, Inc. is damaged in transit, it will be your responsibility to file a
claim with the carrier. To assist you, we will secure an inspection report from the
carrier and forward it to you.
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Prior to shipment to AADCO Instruments, Inc. you must call or write notifying us of
your intent. In addition, include some identifying note or letter with the item. This
note/letter should include the name of your contact person and the nature of the
damage.
damaged item to AADCO Instruments,
case of damage in transit on shipments
If your property, while being returned to
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