VADDIO RoboTRAK Integrator's Complete Manual
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VADDIO RoboTRAK Integrator's Complete Manual

Presenter tracking system
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Integrator's Complete Guide to the
RoboTRAK Presenter Tracking System
Document 342-1229 Rev. E
November 2016

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  • Page 1 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Document 342-1229 Rev. E November 2016...

  • Page 2: Table Of Contents

    Features IR Camera IR Source Lanyard Unpacking the System North America Europe and UK Australia and New Zealand A Quick Look at the RoboTRAK System Front of the IR Camera Status Indications Connectors Lanyard Before You Start Network Requirements Additional Equipment...
  • Page 3 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Accessing the Video Camera's Web Interface Assigning Hostnames or IP Addresses to the Cameras Configuring the Video Camera Pairing the Cameras Setting the Video Camera's Standby Behavior Setting up the IR and Video Camera Lanyard Shots...
  • Page 4 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Commands to Avoid camera master tracking camera master recalibrate camera master standby camera master standby config peripheral camera master ccu camera slave1 preset recall network ping network settings get streaming settings...

  • Page 5: What's In This Guide

    Warranty and compliance/conformity information For your convenience, this information is also available in smaller, limited-purpose manuals: Installation Guide for the RoboTRAK Presenter Tracking System (unpacking, physical features, switch settings, installation, initial power-up) Configuration and Administration Guide for the RoboTRAK Presenter Tracking System (physical features, controlling the camera, troubleshooting, and specifications) Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

  • Page 6: Unpacking The System

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Unpacking the System Make sure you received all the items you expected. Vaddio recommends purchasing a second lanyard as a spare or for smooth transitions between multiple presenters. Note In addition to the items listed here, you will need a video camera. Any RoboSHOT series camera can be used.

  • Page 7: North America

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System North America Part number 999-7270-000, RoboTRAK Vaddio RoboTRAK IR camera PoE+ power injector AC cord set for North America PoE splitter Power cable, 1 ft (30 cm) Cat-5e cable, 1 ft (30 cm)

  • Page 8: Australia And New Zealand

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Australia and New Zealand Part number 999-7270-009, RoboTRAK in silver and black VaddioRoboTRAK IR camera PoE+ power injector AC cord set for Australia and New Zealand PoE splitter Power cable, 1 ft (30 cm)

  • Page 9: A Quick Look At The Robotrak System

    This section covers the physical features of the RoboTRAK system: IR camera Tracking Lanyard The RoboTRAK system requires a video camera as well. You can use any Vaddio RoboSHOT camera as the video component of the system. Note If remote viewing is desired, you must use a video camera that is capable of streaming. These include RoboSHOT 10 USB, RoboSHOT HD-SDI, and RoboSHOT 20 UHD cameras.

  • Page 10: Connectors

    Connectors 12 VDC, 3.0 Amp power connector – Connect only the PoE splitter shipped with the camera. Network/PoE+ – 10/100 Ethernet/PoE+ port allows the RoboTRAK™ IR camera to control the video camera, and provides access to the web interface. DIP switches – Factory use only.

  • Page 11: Before You Start

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Before You Start Ensure that the room is suitable for the RoboTRAK system, and that all the required elements of the installation are present. This section covers the requirements for a successful installation.
  • Page 12 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System This is a shot from the IR stream of a RoboTRAK camera in an IR-sterile room. Other than the presenter's lanyard, the room is dark. This is what you should see when you view the stream from the IR camera. (If the camera is not in setup mode, the image will not include the white rectangle.)

  • Page 13: Camera Location

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Camera Location Siting requirements for the IR camera are similar to those for the video camera you use with it. Clear line of sight to the desired viewable area Acceptable camera distance 12 to 50 ft (3.7 to 15.2 m) from area of interest; best performance at 20 to 35 ft (6.1 to 10.7 m) from area of interest...

  • Page 14: Camera Placement - Medium Room

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Camera Placement – Medium Room...

  • Page 15: Camera Placement - Large Room

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Camera Placement – Large Room...

  • Page 16: Installation

    Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these things happen, return it to Vaddio for safety and functional testing. Cabling Notes Use Cat-5e or better cable and standard RJ-45 connectors (568B termination).

  • Page 17: The Ir Camera's Default Hostname

    Be sure to record the default hostname exactly as it is shown on the label. The RoboTRAK IR camera can only be configured via its web interface. Ensure that the team or individual configuring the RoboTRAK system has the IR camera's default hostname.

  • Page 18: Placing The Poe Splitter

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Placing the PoE Splitter Both connections to the IR camera are from the PoE splitter. ® 1. Remove the backing from one side of the rectangle of 3M Dual Lock™ material to expose the adhesive, and press it firmly against the back of the PoE splitter.

  • Page 19: Installing The Camera Mount

    535-2000-045. Vaddio does not recommend using a non-offset ceiling mount pole, as the system's center of mass is significantly forward of the 1" NPT threaded nut. Contact Vaddio if you don't have a suitable ceiling mount kit. 1. Install the ceiling mount kit according to the instructions provided with it.

  • Page 20: Basic Connection Diagram

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Basic Connection Diagram Connections for Configuring the System To configure the system for the room and set up the desired tracking behavior, you will need to view the IP stream from the IR camera. Side-by-side displays of the IR camera stream and the video camera output...

  • Page 21: Installing The Cameras

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Installing the Cameras Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage. Caution Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera system and void the warranty.

  • Page 22: Configuring The Tracking System

    Older versions of these browsers are likely to work, and other browsers may also work. If the RoboTRAK IR camera has not already been assigned a hostname or IP address, you will need to know its default hostname. This information is on a label on the camera's base, and should be copied before the camera is installed on the camera mount.
  • Page 23 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System To access the IR camera's web interface: 1. Open a new browser tab or window. In the address bar, enter the RoboTRAK IR camera's hostname or IP address. If you are doing the initial setup and configuration, use the default hostname. Enter...

  • Page 24: Loading The Room Configuration File

    YSTEM PAGE Do this before you do any set-up or configuration. Loading a configuration will overwrite any configuration changes you have already made. Vaddio provides RoboTRAK room configuration files for common room sizes and layouts. 1. On the vaddio.com website, search for RoboTRAK, and go to the main RoboTRAK product page.

  • Page 25: Accessing The Video Camera's Web Interface

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Accessing the Video Camera's Web Interface You can use the same computer or mobile device that you use to access the IR camera's web interface. Note If you know the video camera's hostname, you can use it in place of the IP address to access the camera's web interface.

  • Page 26: Assigning Hostnames Or Ip Addresses To The Cameras

    To assign a new hostname: This is an optional configuration task. Vaddio recommends using the video camera's hostname rather than its IP address to identify it to the RoboTRAK IR camera, so that the cameras remain paired even if IP addresses change.

  • Page 27: Configuring The Video Camera

    You will need to configure the video camera as well as the IR camera. Configuration options vary somewhat, depending on the camera. Refer to the video camera's manual for configuration tasks. All manuals are available at support.vaddio.com. They are also available on the product pages of the Vaddio website.

  • Page 28: Pairing The Cameras

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Pairing the Cameras AIRING PAGE This is simplest if you access both cameras' web interfaces from the same computer or mobile device. Notes Load the configuration file of your choice before you pair the cameras.

  • Page 29: Setting Up The Ir And Video Camera Lanyard Shots

    You will need a stream viewer for this. Several stream viewing applications are available; some of us here at Vaddio like VLC Media Player, which is available free of charge. 1. On the Streaming page, locate the address for the IR camera's RTSP stream.

  • Page 30: Storing The Ir Camera's Lanyard Shot

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Storing the IR Camera's Lanyard Shot , IR C RACKING PAGE AMERA HOT TAB This shot ensures that tracking is smooth and accurate.
  • Page 31 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System 1. Select Setup mode. The IR stream shows a white rectangle outline at the center of the image. The lanyard also shows up if the camera is pointing at the presenter. (That's you, if you're the one wearing the lanyard) .

  • Page 32: Storing The Video Camera's Lanyard Shot

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Storing the Video Camera's Lanyard Shot RACKING PAGE IDEO AMERA HOT TAB Note You must store the IR camera's lanyard shot before you do this task. The video camera does not zoom while tracking. The video lanyard shot ensures that the zoom level is appropriate and the presenter remains well-framed in the shot when approaching the camera.
  • Page 33 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System To compose and store the video camera's lanyard shot: 1. Change Tracking Mode to Setup if it is not already in setup mode. 2. Have the presenter go to exactly same place as for the IR lanyard shot.

  • Page 34: Testing And Fine-Tuning

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Testing and Fine-Tuning RACKING PAGE Basic configuration and tuning – pairing the cameras and setting up the lanyard shots – is enough to make the system work. As the IR camera tracks the lanyard, the software drives the video camera based on the IR camera's motion.

  • Page 35: Tuning Cheat Sheet

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Ask the presenter to move around in the presentation area, and observe the video camera's tracking behavior. What needs improvement? Tuning Cheat Sheet Many adjustments affect each other, so the tuning process may require some experimenting.

  • Page 36: Setting The Ir Camera's Home Position

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Setting the IR Camera's Home Position RACKING PAGE RACKING IMITS TAB As with RoboSHOT cameras, you can set a custom home position for the IR camera. It returns to this position when it is not tracking. A typical home position might be a shot of the presenter's podium or lectern.

  • Page 37: Setting The Lanyard Searching Behaviors

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Setting the Lanyard Searching Behaviors RACKING PAGE RACKING IMITS TAB AND DVANCED TAB When the IR camera does not detect the lanyard for a specified length of time, it begins searching. If it does not find the lanyard, it moves to its home position.

  • Page 38: Setting The Presenter Area And Search Area

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Setting the Presenter Area and Search Area RACKING PAGE RACKING IMITS TAB By default, the IR camera tracks the presenter anywhere within 90° to either side of its straight-ahead (0°) position. This area is defined by the tracking pan limits. If the IR camera stops detecting the lanyard, it searches a smaller area, defined by the search pan limits.
  • Page 39 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System To adjust the IR Tracking Camera Pan Limits or Lanyard Search Pan Limits: 1. Use the pan left and pan right arrows to move the camera to the desired pan limit. The camera position dot moves along the pan limit indicators.

  • Page 40: Adjusting Agc Gain

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Adjusting AGC Gain , IR C RACKING PAGE AMERA HOT TAB Skip this adjustment if the IR camera tracks the lanyard reliably. Do this if these things are true: You are tuning the system for a large room It's not possible to zoom in enough to store an ideal IR camera lanyard shot –...

  • Page 41: Setting The Tracking Speed: Speed Scaler

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Setting the Tracking Speed: Speed Scaler RACKING PAGE DVANCED TAB The speed scaler controls how quickly the video camera responds when the IR camera starts moving. The default value is 0.5 second, which works well for wide shots. For tighter shots, or in cases where the presenter will get closer to the camera, you may need to reduce this value to keep the presenter in the frame.

  • Page 42: Setting Ir Camera Responsiveness: Tracking Sensitivity

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Setting IR Camera Responsiveness: Tracking Sensitivity RACKING PAGE ETTINGS AND UNING TAB Tracking sensitivity controls how quickly the IR camera responds to the lanyard's motion. If the presenter will be relatively close to the camera, sensitivity may need to be increased slightly to ensure accurate tracking.

  • Page 43: Adjusting The Video Camera Window Width

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Adjusting the Video Camera Window Width RACKING PAGE DVANCED TAB People move around as they give their presentations. The system should accommodate natural gestures and body language without moving, and track only when the presenter is moving through the room. The video camera window width determines the distance that the presenter can move before the system starts following.

  • Page 44: Dealing With Stray Ir

    IMITS AND DVANCED TABS The RoboTRAK system is designed for environments without stray IR, but tuning can compensate for a limited amount of certain types of stray IR. The IR camera's web interface provides adjustments to compensate for IR interference. These adjustments may help in cases where the stray IR is significantly less intense than the IR from the lanyard.
  • Page 45 Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Tracking page, Tracking Limits tab: Mask top and bottom areas, change pan limits Tracking page, Advanced tab: Adjust brightness threshold and max bright pixels, mask top and bottom areas...

  • Page 46: Configuring The Video Camera

    You will need to configure the video camera as well as the IR camera. Configuration options vary somewhat, depending on the camera. Refer to the video camera's manual for configuration tasks. All manuals are available at support.vaddio.com. They are also available on the product pages of the Vaddio website.

  • Page 47: Exporting The Configuration

    .dat. Note The RoboTRAK IR camera cannot import a .dat file that was exported from a different version of software than what is currently installed. Example: You cannot export the configuration from a RoboTRAK camera...

  • Page 48: Web Interface Cheat Sheet

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Web Interface Cheat Sheet Where to find the controls you need right now. What do you need? Go to this screen Set the RoboTRAK IR camera in standby mode, or Room UI bring it out of standby Stop or resume tracking;...

  • Page 49: System Administration

    Downloading and installing firmware updates Getting help These tasks are nearly identical to the corresponding system administration tasks for the video camera. The exception is the pan-tilt reset task, which is unique to the RoboTRAK IR camera. Security Settings ECURITY PAGE...

  • Page 50: Setting The Room Label Information

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Setting the Room Label Information ABELS PAGE To display the organization name, room name and phone number, and the number for in-house A/V support, enter this information on the Room Labels screen.

  • Page 51: Pan-Tilt Reset, Reboot, And Factory Reset

    TILITIES Reset the Pan and Tilt Motors Unlike Vaddio RoboSHOT cameras, the RoboTRAK IR camera's pan and tilt information can occasionally become inaccurate – for example, if the camera is jostled during operation. To recalibrate the 0° position for the pan and tilt motors, select Pan-Tilt Reset.

  • Page 52: Downloading And Installing Firmware Updates

    Note The RoboTRAK IR camera cannot import a .dat file that was exported from a different version of software than what is currently installed. Example: You cannot export the configuration from a RoboTRAK camera and import it to another one that is using an older or newer firmware version.

  • Page 53: Getting Help

    If you can't resolve an issue using your superior troubleshooting skills (and maybe the Troubleshooting information in this manual), we are here to help. You’ll find information for contacting Vaddio Technical Support on the Help screen. Your technical support representative may ask you to download the diagnostic log. Presenting with the RoboTRAK System...

  • Page 54: How It Works

    Check with your A/V staff to find out whether your RoboTRAK system uses presets, and how to use them if they are available to you.

  • Page 55: How The Cameras Behave

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System How the Cameras Behave If the cameras are doing this... It means... Both cameras are pointed in the same The cameras are ready to track. direction. They are not moving. The light on To start tracking, turn on your lanyard.

  • Page 56: Telnet Serial Command Api

    About Controlling the Video Camera via Telnet A Telnet session with the RoboTRAK IR camera does not provide communication to the video camera, except in the case of commands that instruct the IR camera to send a command to the video camera. The video camera can be controlled separately via Telnet;...

  • Page 57: Camera Master Tracking

    Takes the system out of tracking mode. camera master recalibrate Executes a pan-tilt reset. This takes a few seconds. This command is for the RoboTRAK IR camera only. It is not used for video cameras. Synopsis camera master recalibrate Example...

  • Page 58: Camera Master Standby Config Peripheral

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System camera master standby config peripheral Returns or sets the standby behavior for the RoboTRAK system's video camera. Synopsis camera master standby config peripheral [ get | on | off | toggle ]...

  • Page 59: Camera Slave1 Preset Recall

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System camera slave1 preset recall Recalls the RoboTRAK system's video camera to the specified preset. The video camera only responds to this command if it has stored the specified preset. When the video camera's presets are accessed via the IR camera, it moves to the preset but the IR camera continues to track.

  • Page 60: Streaming Settings

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System streaming settings Retrieves or specifies the IP streaming settings for the camera. Synopsis streaming settings {get | set [ip_enabled] | [ip_port] | [ip_protocol] | [ip_ quality] | [ip_resolution] | [ip_url]} Options ip_enabled [true | true enables streaming;...

  • Page 61: System Factory-Reset

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System system factory-reset Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory defaults on reboot. Synopsis system factory-reset { get | on | off}...

  • Page 62: Help

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System help Displays an overview of the CLI syntax. Synopsis help Example help history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.

  • Page 63: Version

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System version Returns the current firmware version. Synopsis version Example version Returns current firmware version information in a form something like this: Commit: d033ddb2378357a871011eb820706dcaa64ec0e2 Sensor Version: 01.00 System version: RoboTRAK 1.0.0 exit Ends the command session and then closes the socket.

  • Page 64: Troubleshooting And Care

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Troubleshooting and Care Stuff happens – we get it. Use this section to determine whether it's time to call Vaddio Technical Support. For details on camera interactions during normal use, see How the Cameras Behave.

  • Page 65: Operation, Storage, And Care

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System What is it doing? Possible causes Check and correct RoboTRAK IR camera can't find Cameras are not paired Enter or update the video camera's the video camera hostname (or static IP address) on the Pairing page.

  • Page 66: Specifications

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System Specifications IR Camera Operational Distance 12 to 50 ft (3.7 to 15.2 m) Peak IR Sensitivity 850 nm Horizontal range ±90° Vertical Placement 7 to 15 ft (2.1 to 4.6 m) Max.

  • Page 67: Compliance Statements And Declarations Of Conformity

    (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.

  • Page 68: European Compliance

    Integrator's Complete Guide to the RoboTRAK Presenter Tracking System European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device.  In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...

  • Page 69: Warranty Information

    Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or...

  • Page 70: Index

    17 home position 32 connection diagram 16 IR camera gain 36 connectors 6 presenter distance 38 contacting Vaddio Technical Support 49 room size 36-37 custom home position 32 search behavior 33 search limits 34-35 stray IR mitigation 40-41...
  • Page 71 Integrator's Complete Guide to RoboTRAK Presenter Tracking System idle position 32 network cable 14 idle session timeout 45 network configuration 55 importing the room configuration file 20 network port 6 indicator lights 5, 51, 60 network requirements 7 installation 7, 9, 13-17...
  • Page 72 Integrator's Complete Guide to RoboTRAK Presenter Tracking System recalibrating pan and tilt 47 excluding 34, 40-41 requirements 7-9, 13, 18, 62 stream viewer 25 camera location 9 Streaming page 25 configuration 18 streaming settings 56 installation 9 streaming URL 25...
  • Page 73 Integrator's Complete Guide to RoboTRAK Presenter Tracking System web interface 18-19, 21-26, 29-30, 32-39, 41- 43, 45-49 accessing 18-19, 28 default password 21 Diagnostics page 49 guest access 45 Help page 49 Networking page 22-23, 46 Pairing page 21, 23-24, 42...
  • Page 74 RoboTRAK, RoboSHOT, and Vaddio are trademarks or registered trademarks of Vaddio. All other trademarks in this document are the property of their respective owners. Copyright © 2016 Vaddio. All rights reserved. Vaddio 131 Cheshire Ln., Suite 500 Minnetonka, MN 55305...

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