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Summary of Contents for Monoprice 38623
- Page 1 Wi-Fi® Mesh Router AC1200 Dual Band Whole Home System P/N 38623, 38961, 39056 User's Manual...
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Page 2: Table Of Contents
CONTENTS SAFETY WARNINGS AND GUIDELINES ................................. 4 INTRODUCTION ..........................................5 CUSTOMER SERVICE ........................................5 PACKAGE CONTENTS ........................................6 PRODUCT OVERVIEW ........................................6 LED INDICATIONS ..........................................6 Router ..............................................6 Extenders ............................................7 ROUTER INSTALLATION ......................................7 CONNECTING TO THE ROUTER ..................................... 8 Wired .............................................. - Page 3 Verifying the Installation ....................................15 TOUCHLINK ............................................15 Configuring TouchLink ......................................15 Using TouchLink ........................................16 THE MESHGO APP ......................................... 16 TROUBLESHOOTING ........................................17 TECHNICAL SUPPORT ......................................... 18 SPECIFICATIONS ..........................................19 REGULATORY COMPLIANCE ....................................20 Notice for FCC ........................................... 20 Notice for Industry Canada .....................................
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Page 4: Safety Warnings And Guidelines
SAFETY WARNINGS AND GUIDELINES Please read this entire manual before using this device, paying extra attention to these safety warnings and guidelines. Please keep this manual in a safe place for future reference. This device is intended for indoor use only. ... -
Page 5: Introduction
If you have any problem with your order, please give us an opportunity to make it right. You can contact a Monoprice Customer Service representative through the Live Chat link on our website www.monoprice.com or via email at... -
Page 6: Package Contents
PACKAGE CONTENTS Please take an inventory of the package contents to ensure you have all the items listed below. If anything is missing or damaged, please contact Monoprice Customer Service for a replacement. 1x Mesh Router 3x AC Power Adapters... -
Page 7: Extenders
Flashing Blue: The router is in TouchLink mode, allowing you to connect directly without a password. It also indicates that the newly added extender is being paired with the router. Flashing Red: The router is disconnected. Extenders Solid Purple: The extender is starting up. Solid Blue: The connection between the extender and the router is good. -
Page 8: Connecting To The Router
4. Plug one of the included AC Power Adapters into the DC 5V connector on the router, then plug the adapter into a nearby AC power outlet. 5. Slide the On/Off Switch to the ON position. Note: If you want to use more than two wired connections, use an Ethernet switch. CONNECTING TO THE ROUTER Wired To make a wired connection, plug one end of an Ethernet... -
Page 9: Wi-Fi For Mac Users
3. Locate and select the MeshGo entry. Wi-Fi for Mac Users Perform the following steps on your Mac® to make a Wi-Fi® connection with the router. 1. Ensure that your computer's Wi-Fi is turned on. 2. Click the Wi-Fi icon in the upper right corner of the screen, then locate and select the MeshGo entry. -
Page 10: Setting Up The Router
SETTING UP THE ROUTER Perform the following steps to configure your router. 1. Open a web browser, then type either http://ap.setup or 192.168.10.1 and press the Enter key. 2. Type admin into the name field, then click the Login button. 3. - Page 11 4. Use the drop-down list next to the WAN Type entry to select the type of WAN you have. You can select DHCP (Dynamic IP), PPPoE, or Static IP. Note: If you have a DSL line and your ISP only gave you an Account Name and Password, choose PPPoE.
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Page 12: Extender Placement
8. Click the Apply button to save your settings. Installation and basic setup takes a few minutes to complete. EXTENDER PLACEMENT The extenders that come with this kit have been paired with the router at the factory, so all you need to do is position them in your home, plug them in, and turn them on to extend the Wi-Fi®... -
Page 13: Adding Extenders
Position the Wi-Fi devices to avoid obstructions, such as wall, doors, and aquariums to improve performance. Place the devices in a central location, away from anything that might block the signal, such as metal objects, bodies of water, reinforced concrete walls, foil-insulated walls, or another other similar construction materials. -
Page 14: Using A Web Browsers
Using a Web Browser Perform the following steps to add the extender using a web browser. 1. Open a web browser on your computer, then type http://ap.setup or 192.168.10.1 in the address bar. 2. Log in to the router. The default user name is admin and there is no password. -
Page 15: Verifying The Installation
Verifying the Installation After positioning the new extender, perform the following steps to check that each extender has a good connection. 1. Open a web browser on your computer, then type http://ap.setup or 192.168.10.1 in the address bar. 2. Log in to the router. The default user name is admin and there is no password. 3. -
Page 16: Using Touchlink
Using TouchLink 1. Touch the Gray Cap on the router or the White Cap on an extender. 2. Open the Wi-Fi® settings on your mobile device. 3. Locate and select the entry that ends with _Touch. By default, it is MeshGo_Touch. THE MESHGO APP The MeshGo app allows you to easily control the router and extenders using your smartphone or tablet. -
Page 17: Troubleshooting
TROUBLESHOOTING 1. The login page does not appear after entering http://ap.setup in the web browser. Ensure your computer is set to obtain an IP address automatically. Verify that you entered the address correctly. Alternatively, try typing http://192.168.10.1 in the web browser. ... -
Page 18: Technical Support
Configuration to see the password. TECHNICAL SUPPORT Monoprice is pleased to provide free, live, online technical support to assist you with any questions you may have about installation, setup, troubleshooting, or product recommendations. If you ever need assistance with your new product, please come online to talk to one of our friendly and knowledgeable Tech Support Associates. -
Page 19: Specifications
SPECIFICATIONS Model 38623 1x 10/100/1000Mbps WAN port, Router Ports 1x 10/100/1000Mbps LAN port, 1x 10/100Mbps LAN port 2x 10/100/1000Mbps LAN ports, Extender Ports 1x 10/100Mbps LAN port Supported WAN Types PPPoE, Dynamic IP, Static IP, WISP Supported Wireless Standards IEEE 802.11b/g/n/a/ac Frequency Bands 2.4GHz, 5GHz... -
Page 20: Regulatory Compliance
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Modifying the equipment without Monoprice's authorization may result in the equipment no longer complying with FCC requirements for Class B digital devices. In that event, your right to... -
Page 21: Notice For Industry Canada
use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 22: Eu Declaraton Of Conformity
EU Declaration of Conformity Monoprice, Inc. declares the product described within this user guide or manual is in compliance with below applicable directives. The full text of the EU Declaration of Conformity is available at the following internet address: https://www.monoprice.com/product?p_id=38623... -
Page 23: Weee Information
Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Monoprice products. Consumers are required to comply with this notice for all electronic products bearing the following symbol: For Consumers in the European Union: This EU Directive requires that the product bearing this symbol and or its packaging must not be disposed of with unsorted municipal waste. -
Page 24: Safety Notice
Safety Notice WARNING: Do not use this product near water, for example, in a wet basement or near swimming pool or in an area where accidental contact with water or liquid might occurs WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from the surge caused by lightning WARNING: The external power adapter or AC power cord is the equipment's disconnection device.
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