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Summary of Contents for Eargo 99-0001-001

  • Page 1 Charger...
  • Page 2 What’s Included: Charger Micro USB USB Plug Cord...
  • Page 3: Table Of Contents

    Contents Indications for Use Charging Your Eargo Charging Your Charger Storage Share The Love! Troubleshooting Support Appendix...
  • Page 4: Indications For Use

    Indications for Use The hearing instrument is intended to amplify and transmit sound to the ear and thereby compensate for mild to moderate impaired hearing. Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information...
  • Page 5 (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. (viii) Pain or discomfort in the ear. Important Notice for Prospective Hearing Aid Users Good health practice requires that a person with hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid.
  • Page 6 audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial rental or purchase option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid.
  • Page 7 Please see the accompanying Guide to Your First Month with Eargo for additional information about adjusting to and maximizing your experience using your Eargo hearing devices. Possible Side Effects Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it.
  • Page 8: Charging Your Eargo

    They’d get so lonely. The Eargo charger is portable, which means it can charge your Eargo devices on the go. The charger also needs to get charged from time to time. That’s what the white charging base is for.
  • Page 9 On the charger itself, all indicator lights will briefly glow. When this happens, the charger (and the Eargo devices inside) will begin to charge via inductive charging. Bada bing, bada boom.
  • Page 10 This charging light may flash blue for a few seconds before turning solid white when you first insert the Eargo. This is normal. But, if this charging light continues to flash blue for an extended period of time, or remains solid blue, the Eargo is not inserted correctly.
  • Page 11 Removal thread out and up Push down into cradle Cradle Charging light inside charger...
  • Page 13 Clever little charger, eh? After this assessment period, the lights will show how much juice you have in each Eargo (1 to 4 lights) and will dim after approximately 10 seconds. It takes approximately 6 hours to fully charge your Eargo devices and a full charge will give you up to 16 hours of use.
  • Page 14: Charging Your Charger

    Charging Your Charger The Eargo charger is portable, and you can use it to charge your Eargo devices on the go. What we mean is the charger runs on its own internal rechargeable battery. The charger will hold a charge for about a week while charging your Eargo devices every day.
  • Page 15 Full Charge When charger is fully charged, all battery lights glow white. Low Charge When charger is at low charge, one battery light glows red.
  • Page 17: Storage

    When not in use, store them in the charger. That’ll keep them fully charged. Maximizing Battery Life To maximize the battery life of your Eargo devices, it is best to wear them all day until their batteries run low or run out, and then recharge them fully overnight in the charger.
  • Page 18: Share The Love

    Share the Love! Sample Packs for Friends Don’t keep the ease and comfort of Eargo devices all to yourself. Included in your box are three non-working sample packs to pass along to friends and family. If any of them purchase Eargo devices, and they use the code included in the box, they’ll receive a $100 credit towards their...
  • Page 19 Size 12 Size 15...
  • Page 20: Troubleshooting

    Possible Cause Poor sound quality • Low battery • Wax or debris buildup • Change in hearing level Eargo devices • Eargo devices not placed don’t charge correctly in charger No LEDs showing • Did not tap wake-up button on charger •...
  • Page 21 • Charge Eargo • Clean with alcohol pad • Adjust sound profile • Remove and reposition Eargo devices correctly in charger • If on charging base, reposition charger on charging base • Tap charge indicator wake-up button • Charge charger using USB cord and USB plug •...
  • Page 22: Support

    Have questions? Call 1-800-61-EARGO (1-800-613-2746). We have answers and are ready to help. Guarantee Happiness Guaranteed If you’re not happy with your Eargo devices, return them within 60 days for a full refund. Call us at 1-800-61-EARGO (1-800-613-2746) and we’ll tell you how.
  • Page 24: Appendix

    Keep out of reach of pets and children. Temperature Limits: Eargo devices are designed for use from 5°C to 45°C (41°F to 113°F). Eargo devices can be stored from -20°C to 50°C (-4°F to 122°F). Do not use or store your devices outside of these ranges respectively.
  • Page 25 (visible white residue). If you see such residue or suspect battery leakage for any other reason, immediately discontinue use and contact Eargo immediately. If you suspect you have touched any battery fluid or residue, wash your hands thoroughly.
  • Page 26 (ii) Frequency response curve 0.4CC COUPLER 2CC COUPLER (iii) Average saturation output (HF-Average SSPL 90): 116dB SPL (iv) Average full-on gain (HF-Average full-on gain): 48db SPL (v) Reference test gain: 23dB SPL (vi) Frequency range: <200Hz ~ 8000Hz (vii) Total harmonic distortion: - 500Hz - 2% - 800Hz - <1% - 1600Hz - 1%...
  • Page 27 (x) Input-output curve (ACG aids only) (xi) Attack and release times (ACG aids only) BASIC BASIC FAST FAST REACH attack release attack release release 15,000 msec msec msec msec msec Calibrated swept pure tones per ANSI s3.22-2003 were used as the input signals. In addition to the standard 2cc coupler measurements, responses using a 0.4cc CIC coupler are provided as a more realistic representation of the device inside the ear canal.
  • Page 28 Compliance Information This device complies with FCC Part 15 and 18 of the FCC Rules This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 29 Atmospheric pressure should be 600 hPa to 1000 hPa. Product adheres to requirements of Type B applied part. Read and follow instructions for use. Contains electronics, dispose according to local regulations or return to Eargo. Do not use if package is damaged. Single use only.
  • Page 30 General Warnings - Only use medical grade (IEC 60601-1) or ITE approved (UL 60950) power supply. - Hearing aid and accessories contain small parts which can be swallowed. Keep small parts out of reach of children due to choking hazard. - Electrical equipment are an ignition source.
  • Page 31 - Check for electronic or wireless restrictions prior to using hearing aid, charger or base to prevent electrical interference to nearby equipment. - Do not expose hearing aid to contaminants such as hair spray, mousse, gel, lotions, etc to prevent damage to the hearing aid.
  • Page 32 Eargo grants you a sixty (60) day free trial period valid from the date of purchase. Within this 60-day period, you can return your Eargo devices for a full refund. Devices need to be postmarked no more than 60 days after the date of delivery within the limited warranty period listed below.
  • Page 33 LOSS AND DAMAGE Loss & Damage Eargo offers a one time (1x) replacement for each device that is lost or damaged during the one (1) year warranty period, for a fee. Devices damaged from improper use or care will not be replaced.
  • Page 34 Repairs or returns: Manufacturer: Eargo Inc. Eargo, Inc. SKU #: 99-0001-001 1975 W El Camino Real, Suite 204 SKU #: 99-0001-002 Mountain View, CA 94040 SKU #: 99-0002-001 SKU #: 99-0002-002...
  • Page 35 NOTES:...
  • Page 36 Support: 1-800-61-EARGO (1-800-613-2746) www.EARGO.com This is a new product, not used or refurbished. “Eargo” is a registered trademark of Eargo, Inc. The Eargo wordmark and symbol are trademarks of Eargo, Inc. ©2015 Eargo, Inc. Charger Guide LBL0025 Rev A 04/23...

This manual is also suitable for:

99-0001-00299-0002-00199-0002-002