Star Micronics TSP828L Series Hardware Manual
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Star Micronics TSP828L Series Hardware Manual

Star Micronics TSP828L Series Hardware Manual

Star micronics label printer hardware manual
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Label PRINTER
TSP828L SERIES

Hardware Manual

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  • Page 1: Hardware Manual

    Label PRINTER TSP828L SERIES Hardware Manual...
  • Page 2 • The above notwithstanding, STAR can assume no responsibility for any errors in this manual. Federal Communications Commission Radio Frequency Interference Statement Statement of The Canadian Department of Communications Radio Interference Regulations Manufacturer’s Declaration of Conformity © Copyright 2005 Star Micronics Co., LTD.

  • Page 3: Table Of Contents

    1. Unpacking and Installation ... 1 1-1. Unpacking ... 1 2. Parts Identification and Nomenclature ... 2 3. Setup ... 4 3-1. Connecting the Cable to the PC ... 4 3-2. Connecting the Cable to the Printer ... 5 3-3. Installing the Printer Software ... 7 3-4.

  • Page 4: Unpacking And Installation

    1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Springs Tension shaft holders Tension shaft Printer If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part.

  • Page 5: Parts Identification And Nomenclature

    2. Parts Identification and Nomenclature Printer cover Open this cover to load or replace paper. Do not open the cover while printing. Power switch Used to turn on/off power to the printer. Dual Interface Model USB interface For connection to a host computer.

  • Page 6: Choosing A Place For The Printer

    Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.  Choose a firm, level surface where the printer will not be exposed to vibration.  The power outlet you plan to connect to for power should be nearby and unobstructed.

  • Page 7: Setup

    3-1. Connecting the Cable to the PC 3-1-1. USB Interface cable Connect the USB interface cable to a USB port of your PC. Note:The dialog shown below may appear on your PC screen if your PC is running Windows 98 or Me, and if you turn ON the power of the printer for the first time while the PC and the printer are connected with the USB cable.

  • Page 8: Connecting The Cable To The Printer

    3-2. Connecting the Cable to the Printer Note that the interface cable is not provided. Please use a cable that meets specifications. 3-2-1. USB Interface Cable Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustration.
  • Page 9 3-2-2. RS-232 Interface Cable (1) Make sure the printer is turn off. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.

  • Page 10: Installing The Printer Software

    3-3. Installing the Printer Software Here is the procedure for installing the printer driver and utility software, which are stored on the supplied CD-ROM. The procedure applies to the Windows operating systems shown below. 3-3-1. Windows 2000/XP (1) Turn ON the power to your PC to start Windows. (2) Insert the supplied CD-ROM (Drivers and Utilities) into the CD-ROM drive.

  • Page 11: Connecting The Ac Adapter

    3-4. Connecting the AC Adapter Note:Before connecting/disconnecting the AC adapter, make sure that power to the printer and all the devices connected to the printer are turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable.

  • Page 12: Turning Power On

    3-5. Turning Power On Make sure that the Power cord has been connected as described in 3-4. Turn ON the power switch located on the front of the printer. The POWER lamp on the control panel will light up. CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods.

  • Page 13: Loading The Roll Paper

    3-6. Loading the Roll Paper 3-6-1. Thermal Label Roll Paper (Peel Mode) CAUTION When using a thermal label roll paper, do not install the tension bar, two tension folders, and two springs; otherwise, a paper jam could result. (1) Check that dip switch 1-8 is ON (default: thermal label roll paper).
  • Page 14 (6) Peel off a label that is within 150 mm from the end of the roll paper, and place the roll paper in the direction shown. (7) Pull out the end of the backing paper to- wards you. (8) Close the inner cover, and firmly press both its ends.
  • Page 15 (9) Turn the end of the backing paper back- ward. (10) Push both sides of the printer cover with your hands as shown, until the printer cover is securely closed. (11) Gently pull the end of the backing paper to take up the slack in the roll paper.
  • Page 16 3-6-2. Thermal Label Roll Paper (Tear Bar Mode) CAUTION When using a thermal label roll paper, do not install the tension bar, two tension folders, and two springs; otherwise, a paper jam could result. (1) Check that dip switch 1-8 is ON (default: thermal label roll paper).
  • Page 17 (6) Peel off a label that is within 100 mm from the end of the roll paper, and place the roll paper in the direction shown. (7) Pull out the end of the backing paper to- wards you. (8) Check that the power switch is ON. (9) Leaving the backing paper as is, close both the outer and inner covers.
  • Page 18 3-6-3. Thermal Roll Paper (11) Press the FEED button to bring up the leading edge of the roll paper. Note: If the leading edge of a label is not detected after 300 mm or more of the roll is fed, the printer will determine that it is out of paper, and will stop.
  • Page 19 (6) If the thickness of the paper is 65 to 99 µm, install the tension bar on the printer as shown. If the thickness of the paper is 100 to 150 µm, it is not necessary to install the tension bar. Note: Firmly press the tension bar until it clicks into place.
  • Page 20 Caution Symbol This symbol is placed near the thermal print head to indicate that it may be hot. Never touch the thermal print head immediately after the printer has been used. Let the thermal print head cool for a few minutes before touching it. This symbol is placed near the thermal print head to indicate that it is easily damaged.
  • Page 21 WARNING • Do not touch the tear bar blade. - There is a tear bar blade inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress.

  • Page 22: Thermal Roll Paper Specification

    4. Thermal Roll Paper Specification When consumable parts have run out, use those specified below. Note: Access the following URL for the information of the recommended paper. http://www.star-m.jp/eng/dl/dl02.htm 4-1. Thermal Label Roll Paper • Backing paper width: • Paper thickness: •...
  • Page 23 • Recommended label paper: Manufacturer Product name Lintec LD2114 High sensitivity, for handheld Lintec LD3330 High sensitivity, for distribution Lintec LD3180 High sensitivity, for distribution Lintec LD9102 Virtual adhesive thermal Lintec LD5530 High sensitivity, for measurement Ojitac GS75/P22/G6W High sensitivity Ricoh 150LA-1 High sensitivity, for foods...
  • Page 24 • Recommended label paper specifications: Use roll paper that meets the conditions below. 2 ± 0.5 • Effective printing range: The printable range of label paper is shown below. 2.5 minimum (left margin) 2 ± 0.5 Printing direction 41 to 108 ± 0.5 (label width) 45 to 112 ±...
  • Page 25 • Black Mark Specifications (1) Black mark pitch Set the black mark pitch A to be within a range of 36 to 304 mm. (2) Black mark dimensions Set the black mark dimensions to be printed in accordance with the recommended black mark label paper specifications below.
  • Page 26 (6) Effective printing range when using label paper with black mark specifications. 2.5 minimum (left margin) 103 (effective print width: 68 characters, using font A) {2.5 minimum (right margin)} Effective print width Unit: mm 41 to 108 ± 0.5 (label width) 2 ±...

  • Page 27: Thermal Roll Paper

    4-2. Thermal Roll Paper • Paper width: 45 ± 0.5 mm to 112 ± 0.5 mm • Paper thickness: 65 µm to 150 µm • Roll paper outer dimensions Roll diameter: ø110 mm maximum roll diameter Overall width: 45 ± 0.5 mm to 112 ± 0.5 mm •...

  • Page 28: Control Panel And Other Functions

    5. Control Panel and Other Functions 5-1. Control Panel 3 FEED button 2 ERROR lamp (Red LED) 1 POWER lamp (Green LED) 5-2. Errors 1) Automatically recoverable errors Error Description POWER Lamp Head high temperature Flashes at 0.5-second detection intervals Cover open error Label/black mark detec- tion error or paper out...

  • Page 29: Self-Printing

    2) Non-recoverable errors Error Description POWER Lamp Head thermistor error Power voltage error EEPROM error Flash access error SRAM error Note: 1) If a non-recoverable error occurs, turn the power OFF immediately. 2) If a non-recoverable error occurs, please consult the dealer for repairs. 5-3.

  • Page 30: Adjusting The Sensors

    5-4. Adjusting the Sensors This printer is equipped with three types of paper sensors. Light Emitter 5-4-1. Adjusting the label roll paper transmission type sensor DIP Switch 2 DIP Switch 1 A. Label roll paper transmission type sensor This sensor detects the presence of the backing paper for the label roll paper.
  • Page 31 (6) If the two lamps remain ON after flashing, it means that the sensor is adjusted properly and does not require further adjustment. (7) If both the ERROR and POWER lamps are OFF, use a plastic slot screwdriver to turn and adjust the VR3 knob to a position in which both the ERROR and POWER lamps are ON.
  • Page 32 (6) If the two lamps remain ON after flashing, it means that the sensor is adjusted properly and does not require further adjustment. Proceed to (8). (7) If both the ERROR and POWER lamps are OFF, turn and adjust the VR2 knob to a position in which both lamps are ON.
  • Page 33 (6) After the lamps have flashed, turn the VR1 knob fully counterclockwise. The adjustment has been completed if the POWER lamp is ON. Proceed to (8). The ERROR lamp may be ON or OFF. (7) If the POWER lamp is not ON, turn and adjust the VR1 knob to a position in which both the ERROR and POWER lamps are ON.

  • Page 34: Preventing And Clearing Paper Jams

    6. Preventing and Clearing Paper Jams 6-1. Preventing Paper Jams The paper should not be touched during ejection and printing. Pressing or pulling the paper during ejection may cause a paper jam or line feed failure. 6-2. Removing Paper Jam If a paper jam occurs, clear it as described below.

  • Page 35: Periodic Cleaning

    At times, the printer might leave some characters partially unprinted due to paper particles or debris from the adhesive used on label paper. As a preventive measure, clean the printer regularly every month or after printing 200,000 lines. 7-1. Cleaning the Thermal Head and Ground Hardware Use the optional head cleaner as shown to remove the grime from the thermal head.

  • Page 36: Specifications

    8-1. General Specifications (1) Printing method (2) Print speed (3) Dot density (4) Printing width (5) Roll paper (6) Overall dimension (7) Weight (8) Noise Approx. 8. Specifications Direct line thermal printing Max. 150 mm/sec. 203 dpi: 8 dots/mm (0.125 mm/dot) Max.

  • Page 37: Interface

    8-2. Interface • Bidirectional parallel interface: IEEE 1284 compatibility and nibble modes • Dual interface: RS-232 D-Sub 9 pin 8-3. Electrical Characteristics (1) Input: (2) Output: (3) Current Consumption Operating: Approx. 2.0 A (at ASCII printing) (4) Power Connector Pin No. Function Drive power (24V) Signal GND...

  • Page 38: Environmental Requirements

    8-4. Environmental Requirements (1) Operating Temperature Humidity (%RH) (2) Transport/storage (except for paper) Temperature Humidity 8-5. Reliability 1) Life Mechanical: Head: <Conditions> Average printing ratio: Standard printing density setting (monochrome printing mode) 2) MCBF: 37 million lines The Mean Cycle Between Failure (MCBF) is defined to be the overall failure cycle, which includes random or wear failures that occur until the printer reaches its mechanical life of 15 million lines.

  • Page 39: Dip Switch Setting

    Two DIP switches are provided at the bottom of the printer, and can be set as given in the table below. Be sure to set the power switch to off before changing the settings. It is recommended to use a pointed item like a pen or flat-blade driver screw to change the settings. The settings will become effective when the power switch is set to on again.

  • Page 40: Parallel Interface Type

    9-1. Parallel Interface Type No. 1 2 3 4 5 6 7 8 DIP-SW1 Switch Command emulation Should not be changed (Should be set to on) Sensor adjustment Pin #31 (INIT) reset signal Handshaking conditions (conditions for BUSY) Selection of detector for thermal label paper (*1) Selection of roll paper (*2) The factory settings of DIP switch are all on.

  • Page 41: Dual Interface Type

    9-2. Dual Interface Type <Switching the Dual Interface Modes> The dual interface enables the connection of an RS-232 interface and a USB interface, although they cannot be connected concurrently. The printer starts with the RS-232 interface at the time its power is turned ON. Afterwards, it will switch automatically to the USB interface if a USB cable that is connected to a computer is connected to the dual interface.
  • Page 42 Switch The factory settings of DIP switch are all on. 9-2-2. RS-232 Interface Type No. 1 2 3 4 5 6 7 8 DIP-SW1 Switch Command emulation Should not be changed (Should be set to on) Sensor adjustment Should not be changed (Should be set to on) Handshaking conditions (conditions for BUSY) Selection of detector for thermal...
  • Page 43 Switch DIP Switch 3 The factory settings of DIP switch are all on. The following is the procedure for changing the settings on DIP switch No. 3. Turn off the printer and all components connected to it. Remove the 2 screws. Remove the dual interface board unit.
  • Page 44 Switch Should not be changed (Should be set to off) Baud Rate Switch 3-1 4800BPS 9600BPS 19200BPS 38400BPS DIP-SW 3 Function Baud Rate Data Length Parity Check Parity Handshake Switch 3-2 – 41 – See table below 8 bits 7 bits Disabled Enabled Even...

  • Page 45: Parallel Interface

    The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode. Refer to the separate specification manual for details. Table of Connection Signals for Each Mode Pin No. Direction In/Out In/Out In/Out In/Out In/Out In/Out In/Out In/Out 19-30 Parallel interface connector (printer side) 10.

  • Page 46: Dual Interface

    11-1. RS-232 Interface 11-1-1. Interface Specifications 1 Data transmission method: 2 Baud rate: 3 Word length 4 Signal polarity MARK “1” SPACE “0” 11. Dual Interface Asynchronous serial interface Selectable from 4800, 9600, 19200, 38400 bps (Refer to “9. DIP Switch Setting”.) Start bit: 1 bit Data bit: 7 or 8 bits (selectable.
  • Page 47 11-1-2. Connectors and Signal Names RS-232 Pin No. Signal name Direction – S-GND — Frame ground — Not used Receiving data Transmission data Indicates whether data receive from host is enabled or disabled. 1) DTR Communication Mode Space when receive is enabled. 2) X-On/X-Off Communication Mode Always space, except during following conditions: •...

  • Page 48: Usb Interface

    11-1-3. Cable Connections The followings are a recommended interface cable connections. Printer side (D-sub 9 pin) Note: Use shielded wire less than 3 m in length. 11-2. USB Interface 11-2-1. USB Function General Specification: Communication Speed: USB Full Speed Mode (12 Mbps) Communication Method: USB Bulk Transmission Mode Power Specifications: 11-2-2.

  • Page 49: Memory Switch Settings

    12. Memory Switch Settings Each memory switch is stored in EEPROM. For details on the functions and settings of memory switches, see the separate Specification Manual. The table below shows the factory settings for the memory switches. Memory Switch Hexadecimal Code Warning! Changing the memory switch settings can cause the printer to fail to operate correctly.

  • Page 50: Please Access The Following Url

    ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. 536 Nanatsushinya, Shimizu-ku, Shizuoka, 424-0066 Japan Tel: 0543-47-0112, Fax: 0543-48-5013 Please access the following URL http://www.star-m.jp/eng/dl/dl02.htm for the latest revision of the manual. OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA, INC. 1150 King Georges Post Road, Edison, NJ 08837-3729 U.S.A.

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