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Summary of Contents for ETEKCITY ESW15-USA
- Page 1 Voltson Smart WiFi Outlet Model: ESW15-USA User Manual Questions or Concerns? Mon–Fri, 9:00 am–5:00 pm PST/PDT support@etekcity.com • (855) 686-3835...
- Page 2 If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new smart outlet! Become an Etekcitizen Exclusive deals, giveaways, and product registration. Better products for better living. Find us here: www.etekcity.com...
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Page 3: Table Of Contents
Table of Contents Specifications More Features Safety Information • Connecting with Amazon Alexa Product Requirements • Connecting with Google Home Features • Contact Customer Support LED Indicator Light Chart Maintaining Your Smart Outlet VeSync App Setup • Firmware Updates Configuration •... -
Page 4: Specifications
Specifications Maximum Switch Current 15A Power Supply Range AC 120V, 60Hz Power Consumption 0.7–1.2W Wireless Distance 98–164 ft / 30–50 m (Outlet to Router) (max visible range) Communication Mode IEEE802.11b/g/n (WiFi) Communication Frequency 2400–2483.5 MHz Android™ 4.3 or higher / Compatible Systems iOS™... -
Page 5: Safety Information
Safety Information To reduce the risk of injury and/or damage to this outlet, please read and follow all instructions and safety guidelines in this manual. • Do not exceed the outlet’s maximum load current of 15A (approximately 1800W) by plugging in appliances that require a higher load current. -
Page 6: Product Requirements
Product Requirements • A smartphone running on iOS 8.0 / Android 4.3 or higher. • A secure 2.4GHz WiFi connection (supports 802.11b/g/n standard). The smart outlet is compatible with electrical appliances that use 15A current. Connecting an appliance that uses more than 15A current may cause the outlet fuse to blow. -
Page 7: Led Indicator Light Chart
LED Indicator Light Chart LED Indicator Light Description Yellow (solid) Outlet is on Blue (blinks twice every 5 Outlet is trying to connect to WiFi seconds) Blue (blinks once every 5 Outlet is connected to WiFi, but is seconds) trying to connect to server Blue (1 blink per second) Outlet is in Configuration Mode Blue (4 blinks per second) -
Page 8: Vesync App Setup
VeSync App Setup Note: Due to continuing updates and improvements, the VeSync app may appear slightly different. In case of any differences, follow the in-app instructions. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store® or Google Play™... -
Page 9: Configuration
After plugging in your smart outlet, open the VeSync app. to add your smart outlet. Wi-Fi Outlet, then Etekcity 15A WiFi Outlet US/CA. Follow the in-app instructions to add your smart outlet. Note: After setup is complete, you can change the name and... -
Page 10: Functions
Functions Turning the Smart Outlet On/Off To turn the outlet on/off: • Press the outlet’s power button. • Tap on the My Home screen or the smart outlet screen in the VeSync app. Note: The outlet will remain connected to the internet even when the outlet is turned off. -
Page 11: Schedules
Schedules Create a schedule to set a scheduled time for the smart outlet to turn on/off. From the My Home screen, tap on the name of the smart outlet to open the smart outlet screen. Tap Schedule, then tap... - Page 12 > next to Device and select either Outlet Night Light.
- Page 13 Start to set the start and end times. to confirm. < > Note: When selecting a time, tap for Sunrise or for Sunset. Allow the VeSync app to access your location to determine when sunrise and sunset are for your area. Choose whether to turn the smart outlet or night light at the start time and end time.
- Page 14 To repeat the schedule, tap Repeat, then tap the desired days.
- Page 15 to save the schedule. Tap the toggle to turn the schedule on or off. Note: To remove an entry, swipe left and tap , or tap on the entry and then tap Delete. Back to Table of Contents...
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Page 16: Timer
Timer You can create a timer to turn your smart outlet on and off. From the My Home screen, tap on the name of the smart outlet to open the smart outlet screen. Tap Timer, then... - Page 17 or Off. Scroll up and down to set the time and tap to confirm and start the timer. When the timer finishes, the smart outlet will turn on or off based on your selection. to stop the timer. Tap to restart the timer. Note: To remove an entry, swipe left and tap , or tap on the entry and then tap Delete.
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Page 18: Away Mode
Away Mode Use Away Mode to have your smart outlet turn on and off periodically to give the appearance that someone is home while you’re away. From the My Home screen, tap on the name of the smart outlet to open the smart outlet screen. Tap Away, then tap... - Page 19 Start to set the start and end times. Tap to confirm.
- Page 20 To repeat the Away Mode, tap Repeat and select the desired days. to save the Away Mode. Tap the toggle to turn Away Mode on or off. Note: To remove the Away Mode entry, swipe left and tap , or tap on the entry and then tap Delete.
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Page 21: Settings
Settings • From the My Home screen, tap on the name of the smart outlet to open the smart outlet screen. • Tap to see Device Settings. • To change any setting, tap on any of the text, icons, or > symbols on the right side of the screen. -
Page 22: Energy Saving Mode
Energy Saving Mode You can program your smart outlet to save on energy costs by turning off your appliance when the maximum cost setting is reached. From the My Home screen, tap on the name of the smart outlet to open the smart outlet screen. Energy to see Device Settings, then tap Saving... -
Page 23: Abnormal Power Protection
Abnormal Power Protection Turn on Power Protection to protect your connected appliances from power spike damage. From the My Home screen, tap on the name of the smart outlet to open the smart outlet screen. Abnormal to see Device Settings, then tap Power Protection. -
Page 24: Share Your Smart Outlet
Share Your Smart Outlet Use Share Device to allow someone else to control your smart outlet (such as family, friends, roommates, or anyone you choose). Note: • You must have a VeSync account to share your smart outlet. • People who you share your smart outlet with must have a VeSync account. - Page 25 Type in the email of the user you want to share control Invite of your smart outlet with. Tap in the upper right corner. to remove people you have shared your device with. They will no longer be able to control your smart outlet.
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Page 26: Delete A Smart Outlet
Delete a Smart Outlet You can delete your smart outlet from the VeSync app from Delete Device. the Device Settings screen. Tap You can also delete your smart outlet from the My Home screen in the VeSync app. iOS™: Swipe left on the smart outlet’s name to delete. -
Page 27: More Features
More Features Connecting with Amazon® Alexa™ More To view instructions on the VeSync app, tap at the Link to Alexa. bottom of the screen, then tap Note: You must create your own VeSync account to connect with Alexa. Connecting with Google Assistant™ More To view instructions on the VeSync app, tap at the... -
Page 28: Contact Customer Support
Contact Customer Support You can contact our friendly Customer Support Team through the VeSync app, in addition to the helpline. • To chat directly with our US office Customer Support Inbox Team, tap at the bottom of the screen. Then, tap to send a chat message. - Page 29 Help and Feedback To get in-app help or send feedback on your smart More outlet, tap at the bottom of the screen, then tap Help and Feedback. Tap on the name of your smart outlet. More Note: If your smart outlet is not installed, tap , then tap WiFi Outlet and choose your outlet.
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Page 30: Maintaining Your Smart Outlet
Maintaining Your Smart Outlet Firmware Updates To keep the smart outlet up to date with the latest improvements and fixes, always update the firmware when available. On the Device Settings screen (see page 21), tap Upgrade Firmware. The red dot (shown) lets you know that there is a new firmware version available. -
Page 31: Resetting
Resetting Resetting the smart outlet can help troubleshoot many issues you may have, including if your smart outlet has gone offline. Please keep in mind that resetting the outlet will erase all of your custom settings and restore the default settings. You can use either of these methods to reset your smart outlet: •... -
Page 32: Troubleshooting
Troubleshooting Why isn’t my smart outlet connecting to the VeSync app? • During the setup process, you must be connected to a secure 2.4GHz WiFi network. • Make sure the WiFi password you entered is correct. • Make sure your outlet is in Configuration Mode (see page 9). The indicator light should be blinking. - Page 33 I can’t find the “VeSync” access point during configuration. • Press and hold the power button on the outlet for 5 seconds, until the indicator light blinks, to trigger Configuration Mode. The “VeSync” access point will appear in your list of available WiFi connections.
- Page 34 Amazon Alexa or Google Assistant can’t find my app or can’t discover my smart outlet. • Make sure your smart outlet is within 164 ft / 50 m of your wireless network router. • Check that your Amazon Alexa or Google Assistant is working properly.
- Page 35 FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
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Page 36: Warranty Information
1 year Defaul Warranty Period Terms & Policy Etekcity Corporation warrants all products to be of the highest quality in material, craftsmanship, and service, effective from the date of purchase to the end of the warranty period. Etekcity Corporation will replace any product found to be defective due to manufacturer flaws based on eligibility. - Page 37 Defective Products & Returns If you discover your product is defective within the specified warranty period, please contact Customer Support via support@etekcity.com with a copy of your invoice and order ID. DO NOT dispose of your product before contacting us. Once our Customer Support Team has approved your request, please return the product with a copy of the invoice and order ID.
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Page 38: Customer Support
Customer Support If you have any questions or concerns about your new product, please contact our helpful Customer Support Team. Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 Support Hours Mon–Fri, 9:00 am–5:00 pm PST/PDT *Please have your invoice and order ID ready before contacting Customer Support. - Page 39 Connect with us @Etekcity AU0919AL-M1.2_0419ESW15-USA...
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