ViewClix 15 Operating Manual
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ViewClix 15 Operating Manual

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ViewClix makes it easy for families to stay in touch with seniors.
To ensure that using ViewClix is an easy and fun experience for you and your loved
ones, we need a family member or friend to do a small amount of organizing and
administration for the ViewClix Smart Frame. (this person is called the 'Frame
Organizer').
This guide provides a straight-forward, step-by-step process for getting ViewClix
setup and then exploring its use and features. It's really easy! Please follow this
guide from start to finish and you'll quickly be a ViewClix expert.
ViewClix 15
Operating Guide

Table of Contents

Introduction ................................................................... 2
Installation of the ViewClix frame .............................. 3
Setup Internet connection .......................................... 6
ViewClix remote control .............................................. 7
Get the ViewClix Mobile App ....................................... 8
Make a Video Call ......................................................... 9
Organize pictures ...................................................... 10
Enable family and friends to share ......................... 15
with the ViewClix frame
Tips and FAQ .............................................................. 19
Change the Wi-Fi network settings ......................... 21
TM

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  • Page 1: Table Of Contents

    ViewClix makes it easy for families to stay in touch with seniors. To ensure that using ViewClix is an easy and fun experience for you and your loved ones, we need a family member or friend to do a small amount of organizing and administration for the ViewClix Smart Frame.

  • Page 2: Introduction

    Video Calls. Using the free ViewClix Mobile App, families can easily share pic- tures and make video calls to a ViewClix frame The solution is tied together by the ViewClix Cloud which stores all the pictures and manages the networking for sharing and video calling. The ViewClix web site also includes a Members Portal where a ViewClix frame is remotely configured...

  • Page 3: Installation Of The Viewclix Frame

    • call is ended, the Slideshow automatically starts displaying again. Starting a ViewClix frame is accomplished by plugging it in — no need to worry • about a power switch. Likewise, if you need to move the ViewClix frame, just unplug it.
  • Page 4 Install the ViewClix Smart Frame (CONTINUED) Step 2 Remove the frame stand from the shipping bag. Install the stand on the frame’s back bottom by sliding tabs into back lower center slot. Push the Stand into the slot to lock into the back of the frame.
  • Page 5 Remove the Power Adapter Step 4 from its shipping bag. Plug the power connector into the frame power socket, as shown. Place the frame near (top view) a power outlet on a Step 5 table top or counter top. Choose a location that can offer good illumination.

  • Page 6: Setup Internet Connection

    Setup Internet connection for the frame The ViewClix Smart Frame includes built-in Wi-Fi connectivity. When the ViewClix frame starts up, it displays a “welcome” screen with a prompt to start Wi-Fi configuration. The list of available Wi-Fi networks is then shown. After choosing a network or entering a network name, you’ll be prompted to...

  • Page 7: Viewclix Remote Control

    That’s it — the installation is complete. When the ViewClix Smart Frame is shipped, there are a few sample images in the Slideshow. To share pictures and make video calls, you and family members may use the ViewClix Mobile App or a web browser on a PC or Mac.

  • Page 8: Get The Viewclix Mobile App

    The app will guide you through logging into your ViewClix account to link your mobile device with the ViewClix frame. Share pictures with the ViewClix frame The main screen on the ViewClix app is simple: you can touch the button to ‘Share a Picture’, ‘Make a Video Call’, or ‘Post a Sticky Note’ •...

  • Page 9: Make A Video Call

    Make a Video Call While it’s displaying the Slideshow, the ViewClix Smart Frame is always ready to re- ceive a video call. Here are a few things to keep in mind about ViewClix video calling: Frame auto-answers: After playing a notification sound, the Video Call is launched on the frame.

  • Page 10: Organize Pictures

    Organize Pictures Pictures that are shared with a frame are stored on the ViewClix Cloud server. You can organize the Slideshow and manage photos using the Members Portal at the ViewClix web site. Initially, there are a few sample pictures in the Slideshow. You’ll want to use the Photo manager to delete those.
  • Page 11 You can then drag and drop or browse and select additional images from the PC, Mac or Tablet that’s in use. Captions can be added when you upload a picture using the ViewClix mobile app. You can also add or edit captions here by clicking/tapping the on the caption text or the pencil icon underneath a picture.
  • Page 12 Slideshow album might be filled with quite a few photos. It’s best to not have too many since the more pictures, the longer it will take the ViewClix frame to cycle through them. A good rule of thumb is to keep the total under 100. This makes room for new photos to be seen by your senior.

  • Page 13: Post A "Sticky Note

    (the ViewClix blog includes tips on how to add text to a picture: www.viewclix.com/blog The display of the Sticky Note is scheduled using the ViewClix mobile app or the View- Clix member web portal. Up to 2 text Sticky Notes and/or 1 image Sticky Note can be displayed at the same time.
  • Page 14 Frame’s time zone. Display Timing lets you schedule the note to repeat for 1 to 4 hours. Periodic Display let’s you repeat a note with daily, weekly or monthly recurrence. ViewClix customer support web: https://viewclix.com/support email: support@viewclix.com...

  • Page 15: Enable Family And Friends To Share

    ViewClix web site and adds the person to the Share List. … or ... • The Frame Organizer can use the ViewClix mobile app to quickly add the person to the Share List. Here, we will illustrate the first option. •...
  • Page 16 • Once setup and activated, they can also get the ViewClix app and start sharing pictures and making video calls. Share List Icons User has accepted the Share List invitation and may share with the frame.

  • Page 17: Set The 'Sleep Time' For The Viewclix Frame

    Set the ‘sleep time’ for the ViewClix Smart Frame In most instances, it will be desirable to not have the Slideshow running at night. The good news is that all ViewClix frame settings can be configured remotely and changed whenever you like. •...
  • Page 18 • Make sure that you click or tap “Save Settings” when you’re ready to update the frame. • The ViewClix frame will receive the updated settings immediately. • Disable auto-answer of video calls: some seniors may prefer to answer the video calls manually.

  • Page 19: Tips And Faq

    3. Select "Save Photo" from the menu. 4. After the picture is saved, open the ViewClix mobile app and select "Share a Picture" to select the picture and share it with the ViewClix frame. Can the frame’s Slideshow be paused? •...
  • Page 20 Usually, automatic reconnection is successful within 15 minutes. If the 'not connected' message is displayed for more than 1 hour, a notification message (an alert) will be sent to the ViewClix Frame Organizer to let them know the frame is not connected.

  • Page 21: Change The Wi-Fi Network Settings

    How can the Wi-Fi Settings be changed? • Press times With the Slideshow running on the ViewClix frame, you can go to its Frame Settings screen by pressing the OK button 3 times. To change the Wi-Fi settings, use the remote control direc- tion buttons to highlight ‘Wi-Fi CONNECTION”...
  • Page 22 No problem. Just unplug the frame and plug it in at its new location. If you're moving the ViewClix frame to a location that has a a different Wi-Fi net- work, the frame will sense that and prompt you to choose the new network and enter the Wi-Fi password.

  • Page 23: Frame Placement, Camera & Room Lighting

    Most seniors want the frame placed in a convenient location where there is seating to engage in a video call. Because the ViewClix Smart Frame displays its Slideshow each day, this location should also be somewhere that adds a focal point in family picture settings.
  • Page 24 Tigard, Oregon 97223 Email: support@viewclix.com FCC ID: 2AH7X-VCF156s This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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