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Ositech Communications Titan II User Manual

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Ositech Titan II Wireless Router
User Manual
Document Status: Released
Title: Titan II Wireless Router User Manual
Revision: B
Document # : 290090-002-NA
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Summary of Contents for Ositech Communications Titan II

  • Page 1 Ositech Titan II Wireless Router User Manual Document Status: Released Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page 1 of 69...
  • Page 2 Revision History EASON August 08, 2011 Initial Document Creation, supports V1.00.2.sub1 firmware – JC January 25, 2012 Updated to support V1.00.3.sub1 firmware – JC Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page 2 of 69...

  • Page 3: Table Of Contents

    3.2.2 WINDOWS VISTA USB DEVICE DRIVER INSTALLATION...........13 3.2.3 WINDOWS 7 USB DEVICE DRIVER INSTALLATION.............15 3.2.4 WINDOWS 8 USB DEVICE DRIVER INSTALLATION.............16 TITAN II WIRELESS ROUTER CONFIGURATION UTILITY ........17 WELCOME ..........................19 WIRELESS SETTINGS ......................20 4.2.1 CONNECTIONS..........................20 4.2.1.1 New..............................20 4.2.1.1.1...
  • Page 4 APPENDIX B: FCC INFORMATION TO USERS..............63 APPENDIX C: HOW TO RESET USERNAME AND PASSWORD ........64 APPENDIX D: TROUBLESHOOTING FAILED CONNECTIONS ........66 APPENDIX E: FRONT PANEL LED’S ..................68 Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page...

  • Page 5: Introduction

    This document is a detailed user manual for the Ositech Titan II Wireless Router. Below, is an illustration of the Titan II Wireless Router including its protective enclosure. This manual will detail how to install and configure the Titan II Wireless Router prior to use with your Philips HeartStart MRx Monitor/Defibrillator.

  • Page 6: Definitions

    802.11 Wireless Fidelity (Wireless Networking) WPA-PSK – 802.11 WiFi Protected Access – Pre Shared Key WPA2-PSK – 802.11 WiFI Protected Access 2 – Pre Shared Key Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page 6 of 69...

  • Page 7: Windows Installation

    Windows. Once your Titan II Wireless Router has been installed and configured under Windows, you are then ready for operations with your Philips HeartStart MRx Monitor/Defibrillator and the Philips Telemedicine System.
  • Page 8 During this time, be patient while the Titan II Wireless Router Configuration Utility Setup Wizard launches, it may take a few moments. Once the Titan II Wireless Router Configuration Utility loads, click the Next button to continue. At this point, you need to examine the software license agreement that is displayed. You must accept the software license agreement in order to continue.
  • Page 9 Click the Finish button to exit the Titan II Wireless Router Configuration Utility Setup Wizard. The software for the Titan II Wireless Router is now fully installed and accessible via your Start button. You are now ready to install your Titan II Wireless Router device in Windows.

  • Page 10: Titan Ii Device Driver Installation

    In a moment, Windows will detect the presence of new hardware, and accordingly Windows will launch the Found New Hardware Wizard. Please be patient during this time, as the Titan II Wireless Router requires a few seconds to start up normally. Since you do not need to connect to Windows Update to search for software, ensure your bullet is set to “No, not this time”, and then click Next...
  • Page 11 USB installation. You will now be advised that the Titan II device has not passed Windows Logo testing. You must click “Continue Anyway” to continue with the installation at this point. Please be assured that this software will neither impair nor destabilize your computer system.
  • Page 12 The Found New Hardware Wizard should now advise you that it has completed installing your Titan II device. Click Finish to close the wizard. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page 2 of 69...

  • Page 13: Windows Vista Usb Device Driver Installation

    3.2.2 WINDOWS VISTA USB DEVICE DRIVER INSTALLATION Start your computer system, and then connect the USB Cable to the Titan II Wireless Router and then insert the other end of the USB cable into any free USB port on your computer system.
  • Page 14 The Found New Hardware Wizard should now advise you (via your system tray) that it has successfully completed installing your Titan II Wireless Router. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page 4 of 69...

  • Page 15: Windows 7 Usb Device Driver Installation

    In a moment, Windows should detect the presence of new hardware, and accordingly Windows will launch the Found New Hardware Wizard. Please be patient during this time, as the Titan II Wireless Router requires a few seconds to start up normally.

  • Page 16: Windows 8 Usb Device Driver Installation

    In a moment, Windows should detect the presence of new hardware, and accordingly Windows will launch the Found New Hardware Wizard. Please be patient during this time, as the Titan II Wireless Router requires a few seconds to start up normally.

  • Page 17: Titan Ii Wireless Router Configuration Utility

    If you are unsure of these settings, please contact your network administrator accordingly. Before you begin, please ensure your Titan II Wireless Router is connected to your computer system via the USB cable, and that it has been installed properly.
  • Page 18 Titan II Wireless Router for your specific operational environment, and then click “Apply Changes” to save your settings appropriately. The main Titan II Wireless Router Configuration Utility has four sub areas on the left that are selectable; Welcome, Wireless, Advanced Settings, and Apply Changes.

  • Page 19: Welcome

    The Welcome screen provides an easy avenue to determine version histories. Here you can view both the version of the Titan II Wireless Router firmware, the version of the configuration utility itself and the electronic serial number of your Titan II Wireless Router. This information is useful and required should you require or contact Technical Support.

  • Page 20: Wireless Settings

    Connection options that comprise the Wireless Settings. The Wireless Settings are a local function on the Titan II Wireless Router. These settings will determine how the Titan II Wireless Router will connect to the Internet to allow communications with the Philips Telemedicine System.

  • Page 21: New Wifi Connection

    Good, Fair, and Poor. The threshold that you select will determine whether or not a connection attempt will be made to the 802.11 access point defined by this connection. If the threshold is set to Good and the Titan II Wireless Router only detects signal strength of Fair or Poor, a connection attempt will not be made.
  • Page 22 This field will typically be checked as most 802.11 access points are visible. In cases where the access point is not visible, uncheck this option. Having this field unchecked also affects the way the Titan II Wireless Router uses the threshold level, see Appendix A for more details.
  • Page 23 Titan II Wireless Router to be configured to use. This feature has been added to allow the user to display what wireless networks are visible to the Titan II Wireless Router for debugging purposes or in cases where the Titan II Wireless Router is in the vicinity of the wireless network to be configured.

  • Page 24: New Cellular Connection - Manually

    Good, Fair, and Poor. The threshold that you select will determine whether or not a connection attempt will be made to the cellular provider defined by this connection. If the threshold is set to Good and the Titan II Wireless Router only detects signal strength of Fair or Poor, a connection attempt will not be made.
  • Page 25 Pull down this list, and select the cellular service provider of your choice. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 26: New Cellular Connection - Autodetect

    Remember, after Titan has successfully detected your SIM, click the Save button, and then Apply Changes. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...
  • Page 27 The New 3G Cellular Connection window will now appear. Follow section 4.2.1.1.2 for instructions regarding how to create a manual cellular connection. Remember, after you have completed configuring your new manual Cellular connection, click the Save button, and then Apply Changes. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page...

  • Page 28: Connection Test

    As well, you will observe an option to navigate back to the configuration utility, and when you’re ready, click Here to navigate back. See Appendix D (Troubleshooting Failed Connections) for more complete details regarding a failed test. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 29: Connection Management

    Prioritizing your connections will permit you to customize the order which wireless networks that you wish to join with. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 30: Connection Manipulation

    Always remember to click the Save button, after you made your changes. Then, once ALL your changes have been made, click Apply Changes (from left side options) to apply these to your Titan II Wireless Router. 4.2.1.3.2 Connection Manipulation Once you have created a connection(s), you may need to manipulate these accordingly from time to time.
  • Page 31 You may now edit any of the user alterable parameters, however the Connection Type, in this case Cellular, is non editable. Once you have made any changes, click the Save button to store the new settings, and then click Apply Changes to program the Titan II Wireless Router accordingly. Title: Titan II Wireless Router User Manual...
  • Page 32 You may now edit any of the user alterable parameters. Once you have made any changes, click the Save button to store the new settings, and then click Apply Changes to program the Titan II Wireless Router accordingly. However, if your chosen changes include changing the cellular service provider, you must delete the connection and recreate it, thus selecting the new cellular service provider of your choice.
  • Page 33 “EMSUNIT3_Copy”. The connection details are identical to the original wireless connection that was used to create the copy. Remember to click Apply Changes when done, to apply your new settings to the Titan II Router. Title: Titan II Wireless Router User Manual...

  • Page 34: Advanced Settings

    To access the Advanced Settings options, on the left side of the configuration utility, click Advanced Settings. You will now observe the five sub options that comprise the Advanced Settings; Advanced, Import/Export Settings, Restore Factory Settings, Power Management, and Other. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 35: Advanced

    Good, Fair, and Poor Threshold setting. The numeric values listed here represent dBm’s. DO NOT ALTER any of these settings without the guidance of technical support or your local Philips Telemedicine support group. Title: Titan II Wireless Router User Manual Revision: B...

  • Page 36: Import/Export Settings

    The Import/Export functionality will allow you to save Titan II Wireless Router configurations to your hard drive, allowing you to make it easier to configure a group of Titan II Wireless Routers, and also to restore your saved configurations back to your Titan II Wireless Router.

  • Page 37: Import Configuration

    4.3.2.1 IMPORT CONFIGURATION If you wish to import an external, previously saved, Titan II Wireless Router configuration file, click the Browse button to begin. At this point, you must now select the external configuration file to import. Locate the external configuration file on your computer system, and then click the Open button.
  • Page 38 Your selected configuration has now been successfully imported. However, remember that these changes have not yet been applied, hence, ensure you click Apply Changes from the left side of the configuration utility. Title: Titan II Wireless Router User Manual Revision: B...

  • Page 39: Export Configuration

    4.3.2.2 EXPORT CONFIGURATION If you wish to export a Titan II Wireless Router configuration to an external file, click the Export button to begin. Windows will now prompt you to save the configuration file. Click the Save button to continue.
  • Page 40 Feel free to select to the location of your choice, and when ready, click the Save button to actually save the file. You can create a number of export files, each one being uniquely named to identify it contents. Title: Titan II Wireless Router User Manual Revision: B...

  • Page 41: Restore Factory Settings

    The default settings are now loaded; however these have not been applied. However, remember that since these changes have not yet been applied, ensure you click Apply Changes from the left side of the configuration utility. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 42: Power Management

    To view the Power Management options, please select Power Management from the left side menu. This area will allow you to selectively enable/disable power management for either WiFi or Cellular. Currently, this area is NOT user selectable, and is merely informative in nature. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 43: Other

    Some of the Other functions available include the options to restore previous settings, perform a firmware upgrade on the Titan II Wireless Router, and as well, the ability to change your login credentials. Title: Titan II Wireless Router User Manual...

  • Page 44: Restore Previous Settings

    Restore Previous Settings option. There will be no previous settings if none are initially applied, or after restoring previous settings once prior to. This feature can be useful if your Titan II Wireless Router was running, however after a configuration change, it is no longer able to successfully send a transmission.

  • Page 45: Perform Firmware Upgrade

    4.3.5.2 Perform Firmware Upgrade Should you be advised that a firmware upgrade is available, you will be able to upgrade your Titan II Wireless Router without returning your unit. To perform a firmware upgrade, under the Other options, click the Perform Firmware Upgrade option to begin.
  • Page 46 OK button, DO NOT close this Window during the update process! While the update is in progress, you will observe its progress, and then when the software has been uploaded to the Titan II, click the OK button to continue. Title: Titan II Wireless Router User Manual...
  • Page 47 Once you click OK, the small Window will close, and the main Titan II Software Update page will display its status indicating “UPDATING”. Please be patient during this time, as this process can take approximately two minutes to complete. Once the update has completed, you will then be advised that the status is now SUCCESS.
  • Page 48 Once you have observed the success status, after about 20 seconds have elapsed, your browser will now display the current software version that you have just upgraded to. At this point, you need to reconfigure your Titan II Wireless Router for further use, as all previous stored information was erased during the update process.

  • Page 49: Change Login Credentials

    Please enter the new Username of your choice appropriately, and then also, enter the new Password of your choice to compliment your new Username. Finally, Re-enter your password as a security check. Then, click Update to apply your new Username and Password. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...
  • Page 50 You will now be advised that your username and password have been updated, and it will take effect the next time Titan II is restarted. Please disconnect power from the Titan II Wireless Router, and then reapply power. The next time you login to the Titan II Wireless Router, you will now use your newly assigned username and password.

  • Page 51: Titan Ii Status Page

    TITAN II STATUS PAGE Access to the Titan II Status Page is made conveniently through your Start menu system. Click your Start button, and select your Program Files. Within your Program Files, locate folder Titan II Wireless Router Configuration Utility. From the Titan II Wireless Router Configuration Utility folder, select Titan II Wireless Router Status.

  • Page 52: Philips Heartstart Mrx Monitor/Defibrillator Operations

    PHILIPS HEARTSTART MRx MONITOR/DEFIBRILLATOR OPERATIONS This section will illustrate how to use the Titan II Wireless Router in a real world scenario, in conjunction with a Philips HeartStart MRx Monitor/Defibrillator. In order to begin, you need to ensure you have the proper credentials to access the wireless network and/or cellular service provider that you intend to join.
  • Page 53 Next, you need to configure your wireless connection(s). Click the New button, and make your selection to begin to create your first wireless connection custom to your specific needs. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 54: Create Wifi Connection

    Key, if required, for this network. When entering your Key, please keep in mind that you must enter it absolutely correctly without errors. As well, note that Open networks should not require any key. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 55: Create Cellular Connection - Manually

    Name which allows you to easily identify what this connection is for or its location (e.g. Hospital_A, Truck1_cell, please note that spaces are not permitted as part of the Connection name, refer to section xxxx for more details). Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page...
  • Page 56 Once you have chosen your Cellular Provider, the cellular parameters will automatically be populated for your convenience. If the cellular parameters are correct, click the Save button. Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA...

  • Page 57: Create Cellular Connection - Autodetect

    Alternatively, if the auto detection daemon did not auto detect the SIM card, you will then be prompted to select your provider manually and/or configure the connection parameters accordingly to meet your needs. Title: Titan II Wireless Router User Manual Revision: B...

  • Page 58: Test Connectivity

    “Perform a Connection Test” to begin. Your Titan II Wireless Router will now perform a test with the connection you have just created. Please be patient during the actual test, as this may take a few moments. Once the test has completed, you will observe the results. If the tests have completed successfully, your new connection is fully functional, and at this time you should apply these changes to your Titan II Wireless Router.
  • Page 59 The configuration, at this point, needs to be applied to your Titan II Wireless Router. On the left side of the configuration utility, please select Apply Changes. You should now observe the configuration utility advise that your changes have been applied, and the gateway is ready for use at this time.
  • Page 60 At this point, you may now exit the configuration utility, since your Titan II Wireless Router is now fully configured with your settings for your environment. Disconnect the USB Cable to your computer system, and as well, disconnect the USB Cable from your Titan II Wireless Router.

  • Page 61: Technical Support

    TECHNICAL SUPPORT Should you require any technical assistance with your Titan II Wireless Router, or if you have any questions or concerns, feel to contact Technical Support at your convenience. The hours for live technical support are from 9am to 5pm Eastern Time, Monday through Friday. The number for Technical Support is 1-800-563-2386, Extension 401.

  • Page 62: Appendix A: Wireless Operation And Threshold Values

    Titan II Wireless Router uses the wireless configuration settings to establish a wireless connection. The Titan II Wireless Router will base its decision on two key factors; first the order of the connection in the list of connections;...

  • Page 63: Appendix B: Fcc Information To Users

    Connect the equipment into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer for an experienced radio/TV technician for help • Title: Titan II Wireless Router User Manual Revision: B Document # : 290090-002-NA Page...

  • Page 64: Appendix C: How To Reset Username And Password

    If you wish to proceed, click OK. At this point, you will now be challenged to login into the Titan II Wireless Router; however, since you have requested to reset the username and password, you need to enter “reset” as both the username and password in order to continue with the reset process.
  • Page 65 Once you have logged in using the reset credentials, you will be advised that the reset is complete. At this point, you will need to re-configure your Titan II Wireless Router for further use. It is advisable that you import your previously saved configuration, for more ease of use.

  • Page 66: Appendix D: Troubleshooting Failed Connections

    Stage 4. This stage of testing verifies that you can successfully access the Internet thru your wireless access point. The failure here is indicating the Titan II Wireless Router is able to join with your wireless Access Point, however it cannot access the Internet.
  • Page 67 Always make sure that you review the results carefully and that it reflects the current test environment. If you know that SSID’s are currently not in range or the threshold is not acceptable, the test results should indicate this. Title: Titan II Wireless Router User Manual Revision: B...

  • Page 68: Appendix E: Front Panel Led's

    The Titan II Wireless Router front panel, shown below, has a number of LED’s to help assist in determining the state of the unit. Not all the LED’s are used for the Titan II Wireless Router functionality, those that are used are described below.
  • Page 69 The CD LED works in conjunction with the WF LED. The LNK LED represents Ethernet link. When a valid Ethernet connection between the Titan II Wireless Router and the MRx is present, this LED will illuminate. The ACT LED works in conjunction with the LNK LED. After LNK is detected, the ACT LED will flash to indicate Ethernet data communications are in progress.

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