Dell EMC NX440 Installation And Service Manual
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Dell EMC NX440 Installation And Service Manual

Network attached storage system
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Dell EMC NX440 Network Attached Storage
System
Installation and Service Manual
Regulatory Model: E58S Series
Regulatory Type: E58S001

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Summary of Contents for Dell EMC NX440

  • Page 1 Dell EMC NX440 Network Attached Storage System Installation and Service Manual Regulatory Model: E58S Series Regulatory Type: E58S001...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Front view of the system..............................7 Rear view of the system..............................8 Inside the system................................9 Locating the information tag of your system........................ 10 NX440 System Information label............................. 11 2 Technical specifications..........................15 Physical specifications..............................15 Processor specifications..............................16 Power specifications................................ 16 Cooling fan specifications..............................16...
  • Page 4 System health and system ID indicator codes......................28 NIC indicator codes..............................29 Power supply unit indicator codes........................... 29 iDRAC Direct LED indicator codes...........................30 Using system diagnostics..............................30 Dell Embedded System Diagnostics......................... 31 6 Pre-operating system management applications..................32 System Setup................................... 32 Viewing System Setup.............................. 32 System Setup details..............................
  • Page 5 Removing the cooling fan blank..........................63 Installing the cooling fan blank..........................64 Removing a cooling fan............................. 64 Installing a cooling fan............................... 65 Intrusion switch................................66 Removing the intrusion switch..........................66 Installing the intrusion switch........................... 67 System memory................................68 Removing a memory module............................ 68 Installing a memory module............................
  • Page 6 Removing the right control panel..........................96 Installing the right control panel..........................97 9 Getting help..............................99 Recycling or End-of-Life service information....................... 99 Contacting Dell EMC...............................99 Accessing system information using the QRL......................99 Receiving automated support with SupportAssist ....................100 10 Documentation resources.......................... 101...

  • Page 7: System Overview

    System overview The NX440 NAS system is a 1U rack-mount Windows Storage Server system that supports up to: • One Intel Xeon scalable processor • Four DIMM slots supporting up to 16 GB of memory • Two AC power supply units •...

  • Page 8: Rear View Of The System

    Rear view of the system Figure 2. Rear view of the system Serial port NIC port (GB 1) NIC port (GB 2) Half-height PCIe expansion card slot Full-height PCIe expansion card slot Power supply unit 1 Power supply unit 2 System identification button System status indicator cable port (CMA) USB 3.0 port (2)

  • Page 9: Inside The System

    Inside the system Figure 3. Inside the system Intrusion switch Optical drive Power distribution board PERC card Expansion card riser Heat sink Memory module sockets System board Fan (4) Drive backplane System overview...

  • Page 10: Locating The Information Tag Of Your System

    Locating the information tag of your system A unique Express Service Code and Service Tag provides specific information about the system. Pull out the information tag located in front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the back of the system chassis.

  • Page 11: Nx440 System Information Label

    NX440 System Information label Labels on the system provide configuration and part replacement instructions. Figure 5. Front and rear view configuration Figure 6. Jumper settings System overview...
  • Page 12 Figure 7. Memory information System overview...
  • Page 13 Figure 8. System information System overview...
  • Page 14 Figure 9. Electrical overview System overview...

  • Page 15: Technical Specifications

    Technical specifications Physical specifications This section describes the dimensions and weight of the system. Figure 10. NX440 Chassis dimensions Description Dimension Physical dimensions 482.0 mm (18.98 inches) 434.0 mm (17.08 inches) 42.8 mm (1.68 inches) Za (with bezel) 35.64 mm (1.4 inches) Za (without bezel) 22.0 mm (0.87 inches)

  • Page 16: Processor Specifications

    Supported processor Number of processors supported Intel Xeon E-2124 3.3GHz, 4C, 8M Cache Power specifications The NX440 system supports two redundant power supply units. The following specifications are for each PSU. Power Supply Unit (PSU) Maximum output power 350 W Maximum input current 4.8-2.4 A...

  • Page 17: Memory Specifications

    16 GB 16 GB 16 GB Storage controller specifications The NX440 contains one internal storage controller card and supports external storage using a SAS HBA. • Internal controller — PERC H730P mini • External storage — 12 Gb SAS Host Bus Adapter card Drive specifications The NX440 system supports SAS and SATA drives and an optical DVD.

  • Page 18: Usb Ports

    The NX440 system supports one serial connector on the back panel. The serial port is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The NX440 system supports one 15-pin VGA port on the back panel. Video specifications The NX440 system supports the Integrated Matrox G200 graphics controller with16 MB of video frame buffer.

  • Page 19: Environmental Specifications

    Environmental specifications For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Operating (Continuous, for altitude less than 950 m or 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. 3117 ft) Storage –40°...

  • Page 20: Expanded Operating Temperature Restrictions

    150 W/8 core, 165 W/12 core and higher wattage processor [Thermal Design Power (TDP)>165 W] are not supported. • Redundant power supply unit is required. • Non-Dell EMC qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • Tape backup unit is not supported. Particulate and gaseous contamination specifications This section defines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination.
  • Page 21 Particulate contamination Specifications NOTE: This condition applies to data center and non-data center environments. Table 2. Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-2013. Silver coupon corrosion rate <200 Å/month as defined by ANSI/ISA71.04-2013. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

  • Page 22: Initial System Setup And Configuration

    Initial system setup and configuration This section describes how to install your system, configure it using iDRAC, and how to reinstall the NAS operating system. Initialization Follow these procedures to set up the system and configure the iDRAC IP address for system management. Setting up your system Unpack the system.

  • Page 23: Log In To Idrac

    Log in to iDRAC You can log in to iDRAC using one of the following: • an iDRAC local user account • a Microsoft Active Directory user account • as a Lightweight Directory Access Protocol (LDAP) user account • Single sign-on or a Smart Card The default user name and password are root and calvin.

  • Page 24: Reinstalling The Operating System Using A Dvd

    OS disks (virtual disk 0) resulting in loss of any data or installed applications. The DVD reinstall process does not install RASR USB Recovery application. The standard RAID configuration for the NX440 system is: •...

  • Page 25: Deploying The Os Using Dell Lifecycle Controller

    Click Create Virtual Disk. In the Warning screen, select Confirm and click Yes. When the message appears that the virtual disk was created successfully, click OK. Click Back two times to return to the Configuration Utility Main Menu. Click Virtual Disk Management. Verify that both the newly-created OS partition and the existing data partitions are present.
  • Page 26 On the license acceptance page select I accept the license terms and click Next. On the next page select Custom: Install the newer version of Storage Server only (advanced). In the Where do you want to install Storage Server? option, select the 140 GB drive that was created in the OS partition recovery steps.

  • Page 27: Diagnostics And Indicators

    Diagnostics and indicators The following sections contain information about the indicator codes for the NX440 and instructions for running the Embedded System Diagnostics program. Chassis LEDs The following pages contain the information about the chassis LEDs. Drive indicator codes Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of the drive.

  • Page 28: System Health And System Id Indicator Codes

    Drive status indicator code Condition Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three seconds, and Rebuild stopped. then turns off after six seconds System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system. Figure 12.

  • Page 29: Nic Indicator Codes

    NIC indicator codes Indicators on each NIC provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 13. NIC indicator codes link LED indicator activity LED indicator Status...

  • Page 30: Idrac Direct Led Indicator Codes

    Power indicator codes Condition Green A valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates a problem with the PSU. Not illuminated Power is not connected to the PSU. Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware.

  • Page 31: Dell Embedded System Diagnostics

    Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to: • Run tests automatically or in an interactive mode •...

  • Page 32: Pre-Operating System Management Applications

    System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system. These settings have already been pre-configured per solution requirements. Contact Dell EMC before you change these settings. NOTE: Help text for the selected field is displayed in the graphical browser by default.

  • Page 33: System Bios

    System BIOS You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the SATA RAID mode, and enable or disable USB ports. Viewing System BIOS To view the System BIOS screen, perform the following steps: Turn on, or restart your system.
  • Page 34 System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version. Viewing System Information To view the System Information screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE:...
  • Page 35 Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Turn on, or restart your system.
  • Page 36 Processor Settings You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization technology, hardware prefetcher, logical processor idling, and opportunistic self-refresh. Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Turn on, or restart your system.
  • Page 37 Option Description Option Description Family-Model- Specifies the family, model, and stepping of the processor as defined by Intel. Stepping Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor.
  • Page 38 Option Description Option Description Capacity Specifies the total capacity of the drive. This field is undefined for removable media devices such as optical drives. Boot Settings You can use the Boot Settings screen to set the boot mode to BIOS and to specify the boot order. Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Turn on, or restart your system.
  • Page 39 Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Turn on, or restart your system.
  • Page 40 Option Description Embedded Video Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the Controller Embedded Video Controller will be the primary display even if add-in graphic cards are installed. When set to Disabled, an add-in graphics card will be used as the primary display.
  • Page 41 Serial Communication details The Serial Communication screen provides the following options. Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can Communication also be enabled, and the port address can be specified. This option is set to Auto by default. Serial Port Address Enables you to set the port address for serial devices.
  • Page 42 System Profile Settings details The System Profile Settings screen provides the following options. Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default.
  • Page 43 System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Viewing System Security To view the System Security screen, perform the following steps: Turn on or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE:...
  • Page 44 (60 s to 240 s) UEFI Variable NOTE: The NX440 system does not support UEFI mode. This option cannot be used. Access Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.
  • Page 45 Option Description Options Description BIOS performs signature verification on pre-boot images and logs results in the image Execution Information Table, but executes the images whether they pass or fail verification. Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects.
  • Page 46 Steps Turn on or reboot your system. Type the system password and press Enter. Next step When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password.
  • Page 47 Redundant OS Control You can use the Redundant OS Control screen to set the redundant OS info for redundant OS control. It enables you to set up a physical recovery disk on your system. Viewing Redundant OS Control To view the Redundant OS Control screen, perform the following steps: Turn on, or restart your system.

  • Page 48: Idrac Settings Utility

    On the System BIOS screen, click Miscellaneous Settings. Miscellaneous Settings details The Miscellaneous Settings screen provides the following options. NOTE: The NX440 system does not support UEFI mode. Option Description System Time Enables you to set the time on the system.

  • Page 49: Device Settings

    For more information, see the Integrated Dell Remote Access Control User's Guide located at www.dell.com/idracmanuals. Device Settings Use Device Settings to configure device parameters. Dell Lifecycle Controller Dell Lifecycle Controller provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis.

  • Page 50: One-Shot Bios Boot Menu

    Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. NOTE: The NX440 system does not support UEFI mode. One-shot BIOS boot menu Use the One-shot BIOS boot menu to select the device from which to boot.

  • Page 51: Jumpers And Connectors

    You must know the connectors on the system board to install components and cables correctly. Topics: • System board connectors • System board jumper settings • Disabling forgotten password System board connectors The system board inside the NX440 contains the connectors shown in the following diagram. Figure 15. System board connectors Jumpers and connectors...

  • Page 52: System Board Jumper Settings

    Item Connector Description FAN1 Fan 1 connector PIB_CONN Power distribution board signal connector BP_SIG Backplane signal connector NVRAM_CLR Clear NVRAM jumper PWRD_EN Reset BIOS password jumper RISER_PCIE Expansion riser PCIe x8 socket PERC_PCIE PERC PCIe x8 socket INT_USB_3.0 Internal USB connector LED's System board diagnostic LED indicators Processor socket...

  • Page 53: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell EMC is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 54: Disassembly And Reassembly

    Disassembly and reassembly The following sections contain the procedures for removing and replacing system components. Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.

  • Page 55: Front Bezel

    Power on the attached peripherals and then power on the system. Front bezel The metal bezel mounted on the front of the system displays the system branding. A lock on the bezel protects unauthorized access to the drives. Removing the front bezel To remove the front bezel: Prerequisite Follow the safety guidelines listed in...

  • Page 56: Hard Drives

    The images shown here are for representation only and the actual configuration of your system may vary. Figure 17. Installing the front bezel Hard Drives The NX440 system supports up to four 3.5 inch, hot swappable SAS, SATA hard drives. Removing a drive blank Prerequisites...

  • Page 57: Installing A Drive Blank

    Figure 18. Removing a drive blank Next step Install a drive or a drive blank. Installing a drive blank Prerequisite Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drive blanks from previous generations of storage systems is not supported. Step Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.

  • Page 58: Installing A Drive Carrier

    If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal. For more information, see the documentation for the storage controller. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 59: Removing The Drive From The Drive Carrier

    Follow the safety guidelines listed in Safety instructions If applicable, remove the drive blank. Steps Press the release button on the front of the drive carrier to open the release handle. Insert the drive carrier into the drive slot and slide until the drive connects with the backplane. Close the drive carrier release handle to lock the drive in place.

  • Page 60: Installing A Drive Into The Drive Carrier

    Figure 22. Removing the drive from the drive carrier Next step If applicable, install the drive into the drive carrier. Installing a drive into the drive carrier Prerequisite CAUTION: Mixing drive carriers from other generations of storage systems is not supported. Steps Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.

  • Page 61: System Cover

    Figure 23. Installing a drive into the drive carrier System cover The system cover provides security for the entire system and also helps in maintaining proper air flow inside the system. Removing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions Turn off the system, including any attached peripherals.

  • Page 62: Installing The System Cover

    Figure 24. Removing the system cover Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system.

  • Page 63: Cooling Fans

    Figure 25. Installing the system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Cooling fans The cooling fan components include a cooling fan blank and the cooling fan. Both parts are replaceable. Removing the cooling fan blank Press the release tab to disengage the blank from the cooling fan cage.

  • Page 64: Installing The Cooling Fan Blank

    Installing the cooling fan blank Hold the release tab and insert the fan blank into the slots on the cooling fan cage. Press the fan blank until it clicks into place. Figure 27. Installing a fan blank Removing a cooling fan Prerequisites •...

  • Page 65: Installing A Cooling Fan

    Figure 28. Removing a cooling fan Next steps Install the cooling fan install the cooling fan blank Install the air shroud Installing a cooling fan Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Steps Lower the cooling fan into the cooling fan cage.

  • Page 66: Intrusion Switch

    Figure 29. Installing a cooling fan Next steps Install the air shroud. Follow the procedures in After working inside your system Intrusion switch Removing the intrusion switch Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Keep the plastic scribe ready.

  • Page 67: Installing The Intrusion Switch

    Figure 30. Removing the intrusion switch Next step Install the intrusion switch Installing the intrusion switch Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Steps Align and insert the intrusion switch in the slot until it locks in the slot on the chassis. NOTE: Route the cable through the cable routing tab when you replace it to prevent the cable from being pinched or crimped.

  • Page 68: System Memory

    Next step Follow the procedures in After working inside your system System memory Removing a memory module Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered down.
  • Page 69 Remove the air shroud. If installed, remove a memory module blank. NOTE: The procedure to remove a memory module blank is similar to the procedure to remove a memory module. NOTE: Retain the removed memory module blank(s) for future use. Steps Locate the appropriate memory module socket.

  • Page 70: Expansion Cards

    Troubleshooting expansion cards section in system from turning on. However, if a F1/F2 pause occurs with an error message, see Dell EMC PowerEdge Servers Troubleshooting Guide at Dell.com/poweredgemanuals. Air shroud The air shroud directs the airflow across the system. It prevents the system from overheating and is used to maintain uniform airflow inside the system.

  • Page 71: Removing The Expansion Card Riser

    Figure 35. Installing the air shroud Removing the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Remove the air shroud. Steps Open the expansion card riser latch. Holding the blue touch points, lift the expansion card riser from the system.

  • Page 72: Installing The Expansion Card Riser

    Figure 37. Installing the expansion card riser filler Next step Install the expansion card riser. Installing the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Remove the air shroud If removed, Install the expansion card into the riser Open the expansion card riser latch...

  • Page 73: Removing An Expansion Card From The Expansion Card Riser

    Figure 38. Installing the expansion card riser Next step Follow the procedures in After working inside your system Removing an expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Disconnect any cables connected to the expansion card or expansion card riser.

  • Page 74: Installing An Expansion Card Into The Expansion Card Riser

    Figure 40. nstalling the expansion card filler Next step Install the expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Remove the expansion card riser.

  • Page 75: Storage Controller Card

    Follow the procedures in After working inside your system Storage controller card Removing the PERC card Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Remove the expansion card riser. Steps Remove the screw securing the blue release latch.

  • Page 76: Replacing The System Battery

    Steps Connect the PERC cable to the PERC card. Flip and insert the PERC card in the PERC card slot. Press the tab on the blue release latch to disengage it from the slot on the system. Rotate the blue release latch until it locks with the PERC card. Secure the blue release latch with a screw.

  • Page 77: Replacing The Optional Internal Usb Memory Key

    Figure 44. Removing the system battery To install a new system battery, hold the battery with the positive side facing outwards and push the battery into the holder until it clicks into place. Next step • Follow the procedures in After working inside your system Replacing the optional internal USB memory key Prerequisites...

  • Page 78: Optical Drive

    Follow the procedures in After working inside your system Optical drive Removing the optical drive The procedure for removing an optical drive and optical drive blank is the same. Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system NOTE: Observe the routing of the cable as you remove it from the system.

  • Page 79: Processor And Heat Sink

    NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps Align and insert the optical drive until the blue release tab locks in the slot on the system. Connect the power and data cable to the appropriate ports on the optical drive. NOTE: Route the cable properly to prevent the cable from being pinched or crimped.

  • Page 80: Removing The Processor

    Figure 48. Removing the heat sink Next step If you are removing a faulty heat sink, replace the heat sinl, if not, remove the processor. Removing the processor Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Remove the air shroud.

  • Page 81: Installing The Processor

    Figure 49. Removing the processor Next step Install the processor. Installing the processor Prerequisites Follow the procedures in Before working inside your system Remove the air shroud. Remove the heat sink. Steps Align the pin-1 indicator of the processor with the triangle on the system board. CAUTION: Do not use force to seat the processor.

  • Page 82: Installing The Heat Sink

    Follow the procedures in After working inside your system Installing the heat sink Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Remove the air shroud. Steps If you are using an existing heat sink, remove the thermal grease from the heat sink using a clean lint-free cloth. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor.

  • Page 83: Drive Backplane

    Figure 52. Installing the heat sink Next steps Install the heat sink. Install the air shroud. Follow the procedures in After working inside your system Drive backplane Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane.

  • Page 84: Installing The Drive Backplane

    NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane. Figure 53. Removing the drive backplane Installing the drive backplane Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system...

  • Page 85: Power Supply Unit

    Figure 54. Installing the drive backplane Next steps Connect the following cables to the backplane: Backplane signal cable Backplane power cable PERC cable Install the drives in their original locations. Follow the procedures in After working inside your system Power supply unit Removing a power supply unit blank Prerequisite Follow the safety guidelines listed in...

  • Page 86: Installing A Power Supply Unit Blank

    Figure 55. Removing a power supply unit blank Next step Install the power supply blank Install the power supply unit Installing a power supply unit blank Prerequisite Follow the safety guidelines listed in Safety instructions NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. Step Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.

  • Page 87: Installing A Power Supply Unit

    Steps Press the release latch to disengage the PSU from the system. Hold the PSU handle and slide the PSU out of the system. Figure 57. Removing a power supply unit Next step Install the power supply units Installing a power supply unit Prerequisites Follow the safety guidelines listed in Safety instructions...

  • Page 88: Power Distribution Board

    Figure 58. Installing a power supply unit Next steps If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Connect the power cable to the PSU, and plug the cable into a power outlet. NOTE: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.

  • Page 89: Installing The Power Distribution Board

    Figure 59. Removing the power distribution board Next step Install the power distribution board. Installing the power distribution board Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Steps Align the power distribution board (PDB) with the standoffs on the system. Using a Philips #2 screwdriver, tighten the screws that secure the PDB to the system.

  • Page 90: System Board

    Next steps Install the power supply units. Follow the procedures in After working inside your system System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 91 Figure 61. System board screws Using the system board holder, slightly lift the system board, and then slide it toward the front of the chassis. Lift the system board out of the chassis. Figure 62. Removing the system board Next step Install the system board.

  • Page 92: Installing The System Board

    Installing the system board Prerequisite NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. If you are replacing the system board, remove all the components listed in the removing the system board section. Steps Holding the system board holder, lower the system board it into the system.

  • Page 93: Trusted Platform Module

    Follow the procedures in Before working inside your system NOTE: The NX440 system does not support UEFI mode. CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Work with the customer to create and safely store this recovery key. When replacing this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives.

  • Page 94: Initializing The Tpm 1.2 For Txt Users

    Figure 64. Installing the TPM Next steps Install the system board. Follow the procedures in After working inside your system Initializing the TPM 1.2 for TXT users While booting your system, press F2 to enter System Setup. On the System Setup Main Menu screen, click System BIOS > System Security Settings. From the TPM Security option, select On with Pre-boot Measurements.

  • Page 95: Control Panels

    Control panels Removing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedures in Before working inside your system Steps Disconnect the control panel cable from the system board connector. NOTE: Observe the routing of the cable as you remove it from the system. Using the appropriate screwdriver, loosen the screws that secure the left control panel.

  • Page 96: Removing The Right Control Panel

    Steps Route the control panel cable through the side wall and the guide slots in the system and connect it to the system board. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. Align and insert the left control panel assembly in the slot on the system. Using the appropriate screwdriver, tighten the screws that secure the left control panel.

  • Page 97: Installing The Right Control Panel

    Figure 67. Removing the right control panel Next step Install the right control panel Installing the right control panel Prerequisite Follow the safety guidelines listed in Safety instructions Steps Route the control panel cable through the side wall and the guide slots in the system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped.
  • Page 98 Figure 68. Installing the right control panel Next step Follow the procedures in Before working inside your system Disassembly and reassembly...

  • Page 99: Getting Help

    Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area.

  • Page 100: Receiving Automated Support With Supportassist

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC system, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

  • Page 101: Documentation Resources

    Troubleshooting your system For information about troubleshooting the www.dell.com/storagemanuals hardware issues, see the Dell EMC Network Attached Storage Systems using Windows Storage Server 2016 Troubleshooting Guide. Managing your system For information about the features of the Dell www.dell.com/openmanagemanuals>OpenManage...
  • Page 102 For information about connections and client www.dell.com/dellclientcommandsuitemanuals systems management, see the OpenManage Connections Client Systems Management documentation. Working with the Dell EMC For information about understanding the features www.dell.com/storagecontrollermanuals PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC) and deploying the PERC cards, see the Storage controller documentation.

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