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Fleximounts Limited Warranty
This limited warranty offered by Fleximounts covers defects in material or workmanship in new Fleximounts
products. This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing
Fleximountsproducts from authorized Fleximounts retailers or resellers may benefit from our limited warranty.
What is Covered?
The Fleximounts limited warranty covers our products against defects in material or workmanship as follows:
Fleximounts Motorized Lift Wall Shelves
All electric garage racks purchased on or January 1, 2018 include a 5-year warranty for the mechanisms, and 3-year
warranty for the motor.
What are your Remedies?
Fleximounts will replace at no charge to the consumer the defective parts only or, at Fleximounts's option, replace
any product or part of the product that is defective because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If Fleximounts is unable to provide a replacement and repair is not
practical or cannot be completed in a timely fashion, Fleximounts may elect to refund the purchase price in
exchange for the return of the product. In the rare event that your Fleximounts product is defective, we will provide
you with a replacement item shipped at no cost to you within the continental United States. The shipping method for
replacement products is FedEx Ground, but expedited shipping is available if you choose to pay the additional
expense. In addition, you will need to pay the shipping costs if any products need to be shipped to you at an
address outside the continental United States.
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. FlEXIMOUNTS
NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR
LIABILITY IN CONNECTION WITH THIS PRODUCT.
What Is Not Covered?
Our limited warranty does not cover any problem that is caused by:
1. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
2. Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper
maintenance, misuse, abuse, negligence, accident or alteration.
3. Accessories, connected materials and products, or related products not manufactured by Fleximounts.
4. Conditions, malfunctions or damage resulting from failure to follow the instructions and guidelines relating to the
product's intended use.
Our limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations
(including removal of any component or external cover).
How to File a Claim?
In order to receive the benefit of our limited warranty, you need to process your claim in compliance with the terms
of this limited warranty and follow proper return procedure. To request warranty service, please contact customer
service via email at contact@Fleximounts.comor toll free at 855-421-2808. You will need to provide the sales receipt
or other evidence of the date and place of purchase for your Fleximounts product.
Implied Warranties and Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY, AND FLEXISPOT SHALL NOT BE LIABLE FOR ANY
INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO
LOSS OF PROFITS OR REVENUE, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY
OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FLEXIMOUNTS HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow limitations on the duration of an implied warranty or the exclusion or limitation of
special, indirect, incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Governing Law
This Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of
laws principles that may provide the application of the law of another jurisdiction.
How State Law Applies
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
FlexiMounts. com
Item No. E24/E24B
Specifications
Max. Loading Capacity
165 lbs (75 kg) in total
Adjustable Height
0 - 24.4'' (0 - 620 mm)
Working Temperature
32° - 104°F (0 - 40°C)
Suggested Ceiling Height
9' or above

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Summary of Contents for Fleximounts E24B

  • Page 1 Fleximounts may elect to refund the purchase price in exchange for the return of the product. In the rare event that your Fleximounts product is defective, we will provide you with a replacement item shipped at no cost to you within the continental United States. The shipping method for replacement products is FedEx Ground, but expedited shipping is available if you choose to pay the additional expense.
  • Page 2 Attention Step 1 - Option A: Attach the top wall plate to wood studs 1. THIS IS A DO IT YOURSELF (DIY) PROJECT. DO NOT ATTEMPT THIS INSTALLATION WITHOUT A BASIC UNDERSTANDING OF THE CONTENTS IN THESE ASSEMBLY INSTRUCTIONS. 1. Use the stud finder to locate the wall studs. 2.
  • Page 3 Step 1 - Option B Attach the top wall plate to solid concrete wall Step 2 Assemble the upright support . Place the magnetic level to the top wall plate (2). Marking the mounting holes 1. Attach the bottom wall plate (3) to the upright support beam (1) using bolts (A) and nuts (C). using the wall plate.
  • Page 4 Step Mark the holes for the bottom wall plate assembly Step 4 Attach and fix the upright support Attach the upright support beam (1) to the top wall plate (2) and fix and tighten with bolt (B). Step 3 - Option A: Wood Stud Installation Step 4 - Option A: Wood Stud Installation 1.
  • Page 5 Step 5: Assemble the shelves Operation Guide As shown on the figure, insert the upper and lower shelves (4 and 5) inclined to the upright Press the UP button or DOWN button to lift or lower the height of the wall shelves. support beam and fix them with bolts (E).
  • Page 6: Troubleshooting

    Troubleshooting Attention This list is used for checking and solving common faults and errors. Please contact the manufacturer if problem you encounter is not on the list below. All these faults or errors can only ·Power supply: AC100V - 240V, frequency 50/60HZ; be investigated and corrected by manufacturer or specially trained personnel.

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E24