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ProSoft RLX-FHE User Manual

Frequency-hopping industrial radio
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RLX-FHE, RLX-FHES,
RLX-FHS
RadioLinx FH
Frequency-Hopping Industrial Radio
11/25/2008
USER MANUAL

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Summary of Contents for ProSoft RLX-FHE

  • Page 1 RLX-FHE, RLX-FHES, RLX-FHS RadioLinx FH Frequency-Hopping Industrial Radio 11/25/2008 USER MANUAL...

  • Page 2: Please Read This Notice

    RadioLinx FH: COMPLIANCE STATEMENT The ProSoft Technology, RadioLinx devices comply with Part 15 of the FCC Rules as well as Industry Canada Rules. Operation is subject to the following two conditions: this device may not cause harmful interference, and, this device must accept any interference received, including interference that may cause undesired operation.

  • Page 3: Radiolinx Fh: Csa C22.2 213-M13987 & Isa 12.12.0.1 Listing

    RadioLinx FH: CSA C22.2 213-M13987 & ISA 12.12.0.1 Listing In accordance with Canadian Standard CSA C22.2 213-M1987, the RL-2400S and RL-2400E ONLY have been ISA Listed for operation under the Class I, Division 2, Groups A, B, C and D or Non-Hazardous Locations Only in accordance with ISA Standard 12.12.01.

  • Page 4: Radiolinx Fh: European Ce Certification

    RadioLinx FH: European CE Certification The RadioLinx radio modems have been approved for operation under the RTT&E directive passing the following tests: ETS300-826 ETS300-328 Functionality EN60950 Safety The following is the appropriate label that is applied to the RadioLinx radio modem product line to indicate the unit is approved to operate with CE certification: The following is the appropriate label that is applied to the RadioLinx radio modem product line shipping package to indicate the unit is approved to operate with CE certification:...

  • Page 5: Antenna Spacing Requirements For User Safety

    +1 (661) 716-5101 (Fax) http://www.prosoft-technology.com Copyright © ProSoft Technology, Inc. 2000 - 2008. All Rights Reserved. RLX-FHE, RLX-FHES, RLX-FHS User Manual 11/25/2008 ProSoft Technology ®, ProLinx ®, inRAx ®, ProTalk® and RadioLinx ® are Registered Trademarks of ProSoft Technology, Inc.

  • Page 7: Table Of Contents

    Contents RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Contents Please Read This Notice RadioLinx FH: FCC Part 15 & Industry Canada Rules............... 2 RadioLinx FH: COMPLIANCE STATEMENT ..................2 RadioLinx FH: CSA C22.2 213-M13987 & ISA 12.12.0.1 Listing ............3 RadioLinx FH: European CE Certification ..................
  • Page 8 Contents RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Add Remote Radios....................55 Add Repeaters ......................56 Graphically Define the RF Link ................58 Auto Layout of Network Icons................. 59 Rename Radios ...................... 61 Change a Radio's Type ..................62 7.10...
  • Page 9 Contents RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Ethernet Port Settings 13.1 Ethernet Start ......................101 13.2 Ethernet Addressing Overview................102 BootP Server Reference 15.1 Dialog Boxes ......................105 15.2 On-Line Help Options....................129 15.3 Serial Port Basics ....................130 15.4 Wireless Glossary ....................131 Support, Service &...
  • Page 10 Contents RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Page 10 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 11: Product Overview

    Product Overview RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Product Overview In This Chapter Summary of Function and Use .............. 11 Summary of Function and Use RadioLinx radio modems provide a wireless replacement for serial or Ethernet cables (page 17). Any two devices that could otherwise function together with a physical serial/ethernet cable between them can be incorporated into a wireless network.
  • Page 12 Under US and Canadian regulations, users of certain certified spread spectrum products do not require their own license. Manufacturers of such products are required to apply for and receive a license for the device. ProSoft Technology has been granted licenses by the U.S. Federal Communications Commission, and by Industry Canada, for the use of its RadioLinx radio products.

  • Page 13: Getting Started

    Getting Started RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Getting Started In This Chapter System Overview .................. 13 The Setup / Diagnostic Software ............13 Install Configuration Software............... 14 Functional Conventions ................. 15 System Overview These are the main steps used to configure a new RadioLinx radio network:...

  • Page 14: Install Configuration Software

    REMOTE or REPEATER radio (when a MASTER radio is cabled to the PC) Note: ProSoft Technology, recommends that the RadioLinx ControlScape FH Setup Application be installed on only one computer and that the network configuration be done only from that one computer.

  • Page 15: Functional Conventions

    Getting Started RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Functional Conventions The Ok, Cancel, Close, and Exit functions are available from many of the RadioLinx ControlScape FH's Setup/Diagnostic Application screens. These functions cause the same action from any screen, providing a consistent function...
  • Page 16 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Getting Started Frequency-Hopping Industrial Radio From the Main Screen: From either the Configuration or the Diagnostics screens: Page 16 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 17: Radio Networks

    Radio Networks RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Radio Networks In This Chapter Radio Network Defined ................. 17 Network Types - FH Radios ..............18 Radio Network Defined A radio network provides wireless replacements for serial or Ethernet cables. Any...

  • Page 18: Network Types - Fh Radios

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Radio Networks Frequency-Hopping Industrial Radio Network Types - FH Radios Note: Available network types depend on the type of radio you are configuring. Not all network types are available on all radios. FH Radios...
  • Page 19 Radio Networks RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Point-to-Point configuration transfers data between two radios (points) in the network. In the network shown below, the Master Radio and Radio 2 transfer data between each other. Radio 3 only acts as a bridge to get the data between them.
  • Page 20 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Radio Networks Frequency-Hopping Industrial Radio Dialup Modem Emulation Network The Dialup Modem Emulation Network Type configures the radios in the network to emulate telephone dial-up modems. Devices that would normally communicate with a host computer through a leased-line modem can now communicate through the radio network, avoiding the cost of leased lines.
  • Page 21 Radio Networks RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 3.2.2 Modbus & DNP Protocol Modbus RTU & Modbus ASCII Protocol The different configurations of networks for Modbus & DNP Networks are: Modbus RTU (page 21) Modbus ASCII (page 21)
  • Page 22 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Radio Networks Frequency-Hopping Industrial Radio DNP Protocol DNP is a protocol for communication between industrial devices, often used in utilities such as power distribution. The DNP radio network type configures the radios to support communications between DNP devices over the radio network.
  • Page 23 Radio Networks RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio The Radio needs to know if the DF1 device is half duplex, and whether CRC or BCC error checking is being used. Each device has its own address in a network and each radio's address must be correlated with the address of the device cabled to it during the network configuration process.
  • Page 24 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Radio Networks Frequency-Hopping Industrial Radio An Ethernet wireless network allows two or more computers to communicate and share data stored on each computer without having the traditional Ethernet cabling between them. For example, one Master radio is connected to an Ethernet device and a Remote radio is connected to another Ethernet device.
  • Page 25 Radio Networks RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Encapsulated Serial Network The RadioLinx RLX-FHES contains its own TCP/IP protocol stack that is configured with a local area network IP address. A TCP connection is established between a host client and the serial server creating a socket interface. An...
  • Page 26 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Radio Networks Frequency-Hopping Industrial Radio Prior to RLX-FHES, most industrial radios have been configured using a radio's dedicated programming DB9 serial port-- problematic in the field because newer laptop computers do not feature serial ports. The RLX-FHES allows the serial port to become a data port, then assigns an IP address, which means the entire radio network can be configured on either a wired or wireless Ethernet network.
  • Page 27 RTU network can exist simultaneously using the same ProSoft Technology radio devices. Information sent over a ProSoft Technology radio network is placed into rf- packets. In order to properly route these packets between radios, each radio in the network is assigned a unique Radio Address. The rf-packets include a header containing both the source and destination Radio Addresses for the packet.
  • Page 28 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Radio Networks Frequency-Hopping Industrial Radio Page 28 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 29: Network Installation Plan

    Cable Specifications for Serial connection (page 44) Cable Specifications for Ethernet connection (page 46) Tip: ProSoft Wireless Designer simplifies the task of planning and specifying your ProSoft Wireless network. The easy to use, wizard-based interface creates a visual layout of your radios and sites, and generates a complete Bill of Materials including radios and accessories.

  • Page 30: Sources Of Interference

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Installation Plan Frequency-Hopping Industrial Radio Add repeater to extend distance or where line of sight is limited Radios or antennas CANNOT be places within 20 cm of where people will be Though radio frequency communication is reliable, sometimes its performance can be impacted by intangibles.

  • Page 31: Hardware Installation

    Hardware Installation RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Hardware Installation In This Chapter Antenna Selection ................. 31 Antenna Installation Overview ............... 38 Radio RLX-FHS..................41 Radio RLX-FHE/RLX-FHES ..............45 Antenna Selection 5.1.1 Antenna Electrical Characteristics Overview There are three important electrical characteristics to consider when selecting...
  • Page 32 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Hardware Installation Frequency-Hopping Industrial Radio Beam width is an angular measurement of how strongly the power is concentrated in a particular direction. Beam width is a three dimensional quantity but can be broken into two-dimensional slices just like the antenna pattern. The beam width of an omnidirectional pattern is 360 degrees because the power is equal in all directions.
  • Page 33 Hardware Installation RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 5.1.2 Antenna Types Overview The following antennas are approved for use with RadioLinx radio modems: whip antenna (page 33) collinear antenna (page 34) yagi array antenna parabolic reflector antenna (page 35)
  • Page 34 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Hardware Installation Frequency-Hopping Industrial Radio Collinear Array Antenna A collinear array antenna is typically composed of several linear antennas (like the ½ wave whip) stacked on top of each other. The more stacked elements it has, the longer it is, and the more gain it has.
  • Page 35 Hardware Installation RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Yagi Array Antenna A yagi antenna is composed of an array of linear elements, each parallel to one another and attached perpendicular to and along the length of a metal boom. The feed is attached to only one of the elements.
  • Page 36 At the time of this printing, the antennas listed below were the only antennas approved for use with the RadioLinx Radio Modem. Contact ProSoft Technology (page 89) for approval of other antennas. Antennas with 12dB gain and below are acceptable for Point-to-Point, Point- Multipoint and Ethernet networks.
  • Page 37 Hardware Installation RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 5.1.4 Antenna Spacing Requirements It is important to keep the radio's antenna a safe distance from the user. In order to meet the requirements of FCC part 2.1091 for radio frequency radiation...

  • Page 38: Antenna Installation Overview

    Remote Antennas - Antenna Diversity (page 40) Note: It is illegal to use any antenna that is not on the ProSoft Technology approved antennas list. Contact the manufacturer (page 89) with any questions or browse the antenna FAQ at the company web site.
  • Page 39 Hardware Installation RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 5.2.3 Repeater Antennas: Single or Dual Because a Repeater is often used to lengthen the distance a network can cover, it is often desired to use 2 directional antennas pointed in opposite directions to maximize that distance.
  • Page 40 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Hardware Installation Frequency-Hopping Industrial Radio 5.2.4 Remote Antennas: Antenna Diversity On Remote radios, antenna port B can be used to connect a second antenna to increase throughput when the radio is near the edge of its range or if there are many obstructions (such as inside a building).

  • Page 41: Radio Rlx-Fhs

    Hardware Installation RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Space antennas in multiple channel networks (more than one master radio) at least one meter apart so they don't overload each other. If antennas must be near each other:...
  • Page 42 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Hardware Installation Frequency-Hopping Industrial Radio From left to right along the bottom of the radio enclosure: Input power connector (Cage-clamp style connector). The input voltage range is 6 to 28 VDC. An earth-ground connection can be connected to any power supply earth ground or the chassis ground of an enclosure or cabinet in various industrial applications.
  • Page 43 Hardware Installation RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 5.3.2 Radio Internal Switches The locations of the three control switches appear in this illustration of the 485 model with its exterior chassis removed: The three switches, from left to right: RS485/RS232 Mode Selector Switch position up sets the radio to operate in RS485 mode;...
  • Page 44 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Hardware Installation Frequency-Hopping Industrial Radio Radio RS-485 Cable Specification Radio RS-232 Cable Specifications The Radio is a DCE device. The PC is a DTE device. The following shows the wiring of the straight-through DB-9 serial cable used to...

  • Page 45: Radio Rlx-Fhe/Rlx-Fhes

    Setup & Diagnostic software. The RS232 mode can also be used to communicate with most RS232 device. The RLX-FHE and RLX-FHES models are enclosed within a din rail mount enclosure for ease of mounting alongside industrial devices that its communicate with.
  • Page 46 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Hardware Installation Frequency-Hopping Industrial Radio The vertical array of LED indicators at the right edge of the main RLX-FHE/RLX- FHES enclosure, from top to bottom: POWER (power indicator): green LED, lit when radio modem has power.
  • Page 47 Hardware Installation RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio A Cross-Over cable is used when connecting the Ethernet radio directly to any device that is NOT a switch or a hub (direct connection to a PC, PLC or printer).
  • Page 48 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Hardware Installation Frequency-Hopping Industrial Radio Page 48 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 49: Test The Network Installation Plan

    Test the Network Installation Plan RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Test the Network Installation Plan Test proposed installations before the installation is finalized. After the network has been configured (page 105) and the radios have been...
  • Page 50 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Test the Network Installation Plan Frequency-Hopping Industrial Radio Page 50 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 51: Network Configuration

    Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Network Configuration In This Chapter Set Up the Network ................51 Set Radio Color ..................52 Graphical Layout Screen ............... 55 Add Remote Radios ................55 Add Repeaters ..................56 Graphically Define the RF Link..............

  • Page 52: Set Radio Color

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio A Network Properties dialog box is displayed where the basic parameters of the new network are defined. The items on this dialog box depend on what type of radio you select. The following example shows a RadioLinx IFHS (Industrial Frequency Hopping Serial) radio.
  • Page 53 Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio The Radio Color dialog box appears (as shown here): Select the radio color to be initially used by the entire network (individual radios with unique colors may be added later to existing Point-Multipoint networks of either variety) and select Ok or press <Enter>.
  • Page 54 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio Click Set Radio Color to bring up the Radio Color selection box: Note: When radios are first added to a network they appear grayed out. After they are configured, the radios will be the color you chose in this dialog box.

  • Page 55: Graphical Layout Screen

    Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Graphical Layout Screen A graphical illustration of a basic two-radio network and its communication path (RF link) is displayed when the settings of the Network Properties (page 105) dialog box are accepted. Each radio icon has a radio name displayed underneath it to identify the radio.

  • Page 56: Add Repeaters

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio The new radio icon image appears and is superimposed over part of the Master Radio icon. Move (click and drag) the additional Remote radio icon off the Master Radio icon.
  • Page 57 Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio The repeater radio will have a link point (black dot) on both the right and left side of each repeater radio. The remote radio has only one link point located on the left side of the radio.

  • Page 58: Graphically Define The Rf Link

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio Important: The items on this dialog box depend on what type of radio you select. The example in this topic shows a RadioLinx IFHS (Industrial Frequency Hopping Serial) radio. Refer to the user manual for your radio for an explanation of each configuration item.

  • Page 59: Auto Layout Of Network Icons

    Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio To remove a RF link between two radios, select the line between the radios. Press the Delete key to remove the graphical link line between the radios. Now a repeater could be added between the two radios or the radios could be connected to other radios.
  • Page 60 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio Graphical representation of the network before Auto Layout. Graphical representation of the network after Auto Layout. The application automatically realigns the radio icons. Note: The default radio names (page 61) can also be changed.

  • Page 61: Rename Radios

    Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Rename Radios To rename an existing radio, access the Radio Configuration dialog box. From the RadioLinx ControlScape FH Setup/Diagnostic Application's Main Menu, select: Configure Modify (the network by name) The Graphical Layout Screen is displayed.

  • Page 62: Change A Radio's Type

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio Type the Radio's new name into the Radio Name field. Click Ok or press <Enter>. The radio now has a new name. Note: To learn more about the Radio Configuration dialog box and its specific settings, go to the modify radio settings (page 71, page 77) section.
  • Page 63 Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Click on the Advanced>> button to show the Radio Network Settings. In the Radio Network Settings is a check box 'Use this radio as a Repeater'. If this box is checked, the radio will be act as a Repeater. If it is unchecked it will not.

  • Page 64: Remove Radio

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio 7.10 Remove Radio From the network's Graphical Layout Screen: Select the icon for the radio to be deleted Click the following: Radio Remove Press the keyboard delete key: <Del>...

  • Page 65: Save The Network Configuration

    Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 7.11 Save the Network Configuration Save the Network's definition if: A new network has been defined Changes have been made to the network's definition From the Main Menu, select:...

  • Page 66: Change Password

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio If this is the first time this network has been saved, the Password dialog box appears. Enter the new password and click OK. If no password protection is desired, leave the password blank and click OK.
  • Page 67 Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Password Invalid If the password is not valid, the following dialog box will appear. The password must be between 5 and 7 characters. The allowable values are the alphanumeric characters 'a' through 'z' and '0' through '9'. The values are case insensitive.

  • Page 68: Printer Settings

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio 7.13 Printer Settings The printer settings can be checked or modified in the Print Setup dialog box. Refer to the printer's User's Guide for more information on these settings.

  • Page 69: Print

    Network Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 7.14 Print Two different network configuration reports can be printed: Print from the Configure screen Print from the Diagnostics screen From the Configure screen: File Print Prints a text list of network parameters that have been stored in the RadioLinx Setup/Diagnostic Application’s internal database stored on the Configuration PC.
  • Page 70 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Network Configuration Frequency-Hopping Industrial Radio Prints a graphic representation of the network’s current operating status (a visual "snapshot in time"). Page 70 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 71: Radio Configuration

    Radio Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Radio Configuration In This Chapter General Radio Configuration ..............71 Save ...................... 72 When to Re-Configure Radios............... 73 General Radio Configuration Note: If possible, you should configure all the radios side by side in an office setting and make sure they link before you install them in the field.

  • Page 72: Save

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Radio Configuration Frequency-Hopping Industrial Radio The Radio Configuration dialog box (page 107) is displayed - the image of the dialog box is different depending on which network type the radio is incorporated into. Continue to configure the radios depending on their network type: Note: The network types available depend on the type of radio you select.

  • Page 73: When To Re-Configure Radios

    Radio Configuration RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio When to Re-Configure Radios All radios need to be configured before initial installation in a network. In general, after radios are functioning in a network, they do not need to be re-configured if the network changes.
  • Page 74 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Radio Configuration Frequency-Hopping Industrial Radio Page 74 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 75: Existing Network Maintenance

    Existing Network Maintenance RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Existing Network Maintenance In This Chapter Modify....................75 Delete Network..................76 Modify Radio Settings ................77 Change a Network's Channel ..............78 Modify Existing networks contain several elements that may be edited. To modify...

  • Page 76: Delete Network

    Open the Windows Explorer and locate the "Program Files" folder on the main drive. In the "Program Files" folder will be the "ProSoft" folder and inside that will be the "RadioLinx" folder. Open these folders. Locate and select the network Page 76 of 151 ProSoft Technology, Inc.

  • Page 77: Modify Radio Settings

    Existing Network Maintenance RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio name that is to be deleted. The name will have a .lus extension. Click the Delete Icon in the Menu Bar. The network is now deleted from the RadioLinx ControlScape FH Application.

  • Page 78: Change A Network's Channel

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Existing Network Maintenance Frequency-Hopping Industrial Radio The Radio Configuration dialog box is displayed - the image of the dialog box is different depending on which network type the radio is incorporated into. Change a Network's Channel...

  • Page 79: 10 Diagnostics And Troubleshooting

    Diagnostics and Troubleshooting RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 10 Diagnostics and Troubleshooting In This Chapter Diagnostics Overview................79 View Operating Network................ 79 Viewing Signal Strength ................ 81 Troubleshoot Missing Radios ..............81 Query a Radio Directly ................82 Query a Radio Remotely ...............
  • Page 80 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Diagnostics and Troubleshooting Frequency-Hopping Industrial Radio If an Ethernet Network, the following will display: Select which radio is connected to the Configuration PC from the Radio Name drop down list. The IP Address of the radio connected to the configuration PC is automatically displayed.

  • Page 81: Viewing Signal Strength

    Diagnostics and Troubleshooting RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 10.3 Viewing Signal Strength After a network is configured, the Signal Strength of the Remote radios can be monitored. This is helpful when the radios are being physically installed (page 29).

  • Page 82: Query A Radio Directly

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Diagnostics and Troubleshooting Frequency-Hopping Industrial Radio One of the most common reasons radios do not communicate is an incorrect setting in the "Send Data To" field in the Radio Configuration dialog box. Verify that the radio is sending to and receiving from the correct radio ID.
  • Page 83 Diagnostics and Troubleshooting RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Serial Radio Parameters dialog BEFORE getting data Serial Radio Parameters dialog AFTER getting data For Ethernet Radios: ProSoft Technology, Inc. Page 83 of 151 November 25, 2008...

  • Page 84: Query A Radio Remotely

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Diagnostics and Troubleshooting Frequency-Hopping Industrial Radio Ethernet Radio Parameters dialog BEFORE getting data Ethernet Radio Parameters dialog AFTER getting data Selecting the Get Data button to retrieves data from the radio cabled to the COM port or Ethernet port.
  • Page 85 Diagnostics and Troubleshooting RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio To remotely query a radio, cable (page 44) the Master radio to the Configuration PC. From the Setup/Application Main Menu, select: Diagnostic Network • the network, by name (as shown)

  • Page 86: Troubleshooting Overview

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Diagnostics and Troubleshooting Frequency-Hopping Industrial Radio Signal Quality: parameters that indicate how well the network is operating. The Remote radio calculates the strength (Signal Strength) of the signal from the Master. It also calculates the strength of the background noise (interference (page 30)).

  • Page 87: Cannot Configure A Radio

    Diagnostics and Troubleshooting RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 10.9 Cannot Configure a Radio If the following error dialog message appears during Configure Radio, check that: there is power to the radio the radio's green POWER LED light is illuminated If the power connection to the radio is intact, compare the radio's serial port settings (page 82) to those of the Configuration PC's serial port (page 97).

  • Page 88: 10.10 Radios Do Not Communicate

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Diagnostics and Troubleshooting Frequency-Hopping Industrial Radio 10.10 Radios do not communicate The following list can be used to troubleshoot a non-communicating network: Problem: There is no power light Corrective Action: Check that each radio is powered.

  • Page 89: 10.11 Contact The Manufacturer

    Re-configure the Master radio in the network so that they new remote radio and device ID parameter may be loaded into the Master radio. Note: Go to the ProSoft Technology web site (page 89) for answers to Frequently Asked Questions (FAQ).
  • Page 90 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Diagnostics and Troubleshooting Frequency-Hopping Industrial Radio Page 90 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 91: 11 Miscellaneous Options

    Miscellaneous Options RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 11 Miscellaneous Options In This Chapter Zoom View of Graphical Layout ............91 Zoom In ....................91 Zoom Out ....................92 Zoom To Fit ................... 93 Update Firmware................... 94 11.1...

  • Page 92: Zoom Out

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Miscellaneous Options Frequency-Hopping Industrial Radio Before Zoom In After Zoom In Return to Zoom View of Graphical Layout (page 91) for other Zoom commands. 11.3 Zoom Out Access the Zoom feature from the Graphical Layout Screen (page 55):...

  • Page 93: Zoom To Fit

    Miscellaneous Options RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Before Zoom Out After Zoom Out Return to Zoom View of Graphical Layout (page 91) for other Zoom commands. 11.4 Zoom To Fit Access the Zoom feature from the Graphical Layout Screen (page 55):...

  • Page 94: Update Firmware

    The Download Code utility allows the user to upgrade the Serial and Ethernet radios' firmware when radio feature updates are implemented. Code updates can be obtained from the ProSoft Technology web site at http://www.prosoft- technology.com. To start a code download, connect the radio to be upgraded to the Configuration PC's COM port as specified in the serial port configuration (page 97).
  • Page 95 If a dialog like the one below is displayed, the files to be downloaded into the radio are not present. The files are not included with the Setup and Diagnostics Software. The installation updates can be obtained from the ProSoft Technology web site at http://www.prosoft-technology.com. ProSoft Technology, Inc.
  • Page 96 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Miscellaneous Options Frequency-Hopping Industrial Radio Page 96 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 97: 12 Serial Port Settings

    Serial Port Settings RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 12 Serial Port Settings In This Chapter Viewing the Serial Port Settings ............97 Configuring the Serial Port ..............98 Serial Port Defaults ................99 12.1 Viewing the Serial Port Settings Before radio communication can begin, the Configuration PC's serial port must be identified and its parameters must be set.

  • Page 98: Configuring The Serial Port

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Serial Port Settings Frequency-Hopping Industrial Radio The displayed dialog box has three tabs. The serial port settings are displayed with the first of the tabbed dialog boxes, Port. See Setting the Serial Port (page 98) to understand how to customize these settings.

  • Page 99: Serial Port Defaults

    Serial Port Settings RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Select the COM port from the drop-down list. The COM port refers to the hardware connectors that allow the computer to communicate with other devices (for example, a printer or a RadioLinx radio) through cables. COM ports are usually located in the back of the computer.
  • Page 100 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Serial Port Settings Frequency-Hopping Industrial Radio Page 100 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 101: 13 Ethernet Port Settings

    Ethernet Port Settings RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 13 Ethernet Port Settings In This Chapter Ethernet Start ..................101 Ethernet Addressing Overview ............102 13.1 Ethernet Start The RadioLinx ControlScape FH software is used to configure the radios, but can perform that function only if it "knows"...

  • Page 102: Ethernet Addressing Overview

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Ethernet Port Settings Frequency-Hopping Industrial Radio Configure each individual radio in the network. Configure all Remote/Repeater radios first, and then (last) configure the Master radio. When the network and all of its radios have been configured in the software, physically label each radio, to eliminate any future confusion about which hardware radios correspond with which radio configurations in the software.

  • Page 103: 14 Bootp Server

    BootP Server RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 14 BootP Server New Radio IP Address Configuration Start RadioLinx ControlScape FH. Plug the Ethernet Cable into the Radio. Apply power to the Radio. Set the Radio IP Address in the Dialog.
  • Page 104 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH BootP Server Frequency-Hopping Industrial Radio Existing Radio IP Address To view the current settings, from the main menu of the RadioLinx ControlScape FH Setup Application's Main Menu, select: Utilities Edit Radio IP Address The BootP table lists the IP Address of all radios in the network.

  • Page 105: 15 Reference

    Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 15 Reference In This Chapter Dialog Boxes ..................105 On-Line Help Options ................129 Serial Port Basics ................130 Wireless Glossary ................131 15.1 Dialog Boxes 15.1.1 Network Properties Dialog Box The Network Properties dialog box opens when you create a new network (page 105) or view the properties for an existing network (page 75).
  • Page 106 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Hop interval (RLX-IFH radios): For most applications, you do not need to change this setting. Hop Interval sets the length of time that the radios stay on a channel before hopping to the next channel. Changing this value to an incorrect setting can render the network inoperable.
  • Page 107 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio View Menu Zoom In (page 91) Zoom Out (page 92) Zoom to Fit Auto Layout (page 59) Help Menu Help Topics (page Error! Bookmark not defined.) 15.1.3 Radio Configuration Dialog Box - IFHS The Radio Configuration Dialog Box opens when you select a radio in the Graphical Layout Screen (page 106), and then choose Properties.
  • Page 108 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Configure Radio: Click the Configure Radio button to send the configuration settings to the radio. When you click this button, ControlScape opens a connection between the serial port on the computer and the serial port on the radio, and then copies the configuration from the computer to the radio's memory.
  • Page 109 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Retry Limit: When the Send Data To field is set to Broadcast, this field specifies the number of times each RF transmission is sent for every packet. When the Send Data To field is set to a specific radio ID, this value specifies how many times radio packet should be retransmitted if it doesn't get through.
  • Page 110 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Help: Click the Help button to read the online help for ControlScape. Advanced: Click the Advanced button to view and change additional settings for the radio. These settings control advanced features that are normally not required for a typical radio network.
  • Page 111 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Handshaking: Select the handshaking mode (None or Hardware) from the dropdown list. The handshaking mode on the radio must match the handshaking mode on the connected serial device. The radio uses RTS/CTS for hardware handshaking.
  • Page 112 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Use this radio as a Repeater: If this box is checked, the radio will be act as a Repeater. If it is unchecked it will not. Allow radio to Roam: Allows the radio to search the network for the next available radio to send the information packet to.
  • Page 113 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Stop Bits: Select the number of stop bits (1 or 2) from the dropdown list. The stop bits on the radio must match the stop bits on the connected serial device.
  • Page 114 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Use this radio as a Repeater: If this box is checked, the radio will be act as a Repeater. If it is unchecked it will not. Allow radio to Roam: Allows the radio to search the network for the next available radio to send the information packet to.
  • Page 115 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Handshaking: Select the handshaking mode (None or Hardware) from the dropdown list. The handshaking mode on the radio must match the handshaking mode on the connected serial device. The radio uses RTS/CTS for hardware handshaking.
  • Page 116 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Use this radio as a Repeater: If this box is checked, the radio will be act as a Repeater. If it is unchecked it will not. Collision Handling: Select (check) this checkbox to turn on collision handling.
  • Page 117 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Baud Rate: Select the baud rate from the dropdown list. The baud rate on the radio must match the baud rate on the connected serial device. Parity: Select the parity (None, Even or Odd) from the dropdown list. The parity on the radio must match the parity on the connected serial device.
  • Page 118 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Retry Limit (ms): The transmitting radio will re-send the data as many times as set if there is an error in transmission. In normal transmission, the receiving radio "acknowledges" that the data has been received with no detected errors.
  • Page 119 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Edit Field: Type the Device ID in this field, and then click the Add ID button to add it to the Device ID List. Add ID: Type the Device ID in the Edit Field, and then click this button to add it to the Device ID List.
  • Page 120 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio 15.1.14 Device Network Properties Dialog Box The Device Network Properties dialog box opens when you open the Properties menu, and then choose Device Networks. Use this dialog box to view or modify the list of device networks associated with this radio network.
  • Page 121 Serial Number: This is the radio's serial number. Protocol Version: The firmware protocol version for the selected radio. This information may be requested by ProSoft Technical Support for troubleshooting purposes. Core Version: The firmware core version for the selected radio. This information may be requested by ProSoft Technical Support for troubleshooting purposes.
  • Page 122 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Radio Type: This is the radio type, for example "IFH Serial" or "IFH Ethernet". Repeater Antennas: The number of repeater antennas for the radio, for radios configured as repeaters. 15.1.17...
  • Page 123 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Cancel: Click the Cancel button to close the dialog box and discard your changes. 15.1.20 Radio Color Dialog Box The Radio Color dialog box opens when you select a radio, and then open the Radio menu and choose Radio Colors.
  • Page 124 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Radio Name: The name of the radio, configured on the Radio Configuration dialog box. Address: This radio's address on the network. The master radio is always 1. Serial Number: This is the radio's serial number.
  • Page 125 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Signal Strength (RSSI): The current signal strength (Received Signal Strength Indicator) in dBm. The graph to the right of this field shows the signal strength relative to 100%. VSWR: VSWR (Voltage Standing Wave Radio) represents the degree with which an antenna is matched to the radio system impedance.
  • Page 126 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio 15.1.27 Select Radio Dialog Box - IFHE This dialog box opens when you click the Select Radio button on the Radio Configuration (page 116) dialog box. Use this dialog box to a assign the correct Serial Number and IP Address to this radio.
  • Page 127 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Signal Strength (RSSI): The current signal strength (Received Signal Strength Indicator) in dBm. Parent Address: The radio address of the parent radio for this network. For repeaters or remotes, the value could be in the range of the set of addresses composed of the parent and any repeaters, plus the roam setting of 65535.
  • Page 128 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio a) the number of bytes configured in the Maximum Packet size field has been accumulated, or the number of bytes configured in the Minimum Packet Size has been accumulated the Character timeout has expired—whichever occurs first. If the Char Time Out value is set to 0ms, the radio will buffer exactly the Minimum Packet size and then transmit that data.

  • Page 129: On-Line Help Options

    Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 15.2 On-Line Help Options The radios can be displayed in different colors or you can use the default color. The color of a radio does not affect the function of the network, however, there may be an application that can be more clearly represented with color-coded radios.

  • Page 130: Serial Port Basics

    RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio 15.3 Serial Port Basics PC communications depend primarily on serial and parallel ports to interface the PC to the outside world. A "port" is a connection or plug-in that gives access to the PC.

  • Page 131: Wireless Glossary

    Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio 485 is similar as long as the cable requirements are met. The following table gives an estimation of the cable length requirements for the two serial interface protocols: Characteristic RS-232...
  • Page 132 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio ASCII: American Standard Code for Information Interchange; a Modbus communication mode. In ASCII mode, each eight-bit byte in a message is sent as two ASCII characters. The main advantage of this mode is that it allows time intervals of up to one second to occur between characters without causing an error.
  • Page 133 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Direct Sequence Spread Spectrum: One of two approaches (with frequency hopping spread spectrum) for sorting out overlapping data signals transmitted via radio waves. 802.11b uses DSSS Directional Antenna: Transmits and receives radio waves off the front of the antenna.
  • Page 134 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio half-duplex: A circuit designed for transmission in either direction but not both directions simultaneously. Hz: Hertz. The international unit for measuring frequency equivalent to the older unit of cycles per second. One megahertz (MHz) is one million hertz. One gigabit (GHz) is one billion hertz.
  • Page 135 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio MIC: Message Integrity Check. One of the elements added to the TKIP standard. A "signature" is added by each radio on each packet it transmits. The signature is based on the data in the packet, a 64-bit value (key) and the MAC address of the sender.
  • Page 136 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Point-Multipoint (Modbus) Network: A network with a single Master radio and multiple Remote radios. The devices cabled to the radios communicate through the Modbus standard protocol. The Master radio sends data to a Remote radio based on the Modbus address of the Modbus device.
  • Page 137 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio RTU (Remote Terminal Unit): Modbus transmission mode where each eight-bit byte in a message contains two four-bit hexadecimal characters. There are two transmission modes (ASCII or RTU). The main advantage of the RTU mode is that its greater character density allows better data throughput than ASCII mode for the same baud rate;...
  • Page 138 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio altering them, and resending them. By greatly expanding the size of keys, the number of keys in use, and by creating an integrity checking mechanism, TKIP magnifies the complexity and difficulty involved in decoding data on a Wi-Fi network.
  • Page 139 Reference RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio WPA2: An enhanced version of WPA. It is the official 802.11i standard. It uses Advanced Encryption Standard instead of TKIP. AES supports 128-bit, 192-bit, and 256-bit encryption keys. Yagi Antenna: An antenna type that radiates in only a specific direction. Yagi antennas are used in point-to-point situations.
  • Page 140 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Reference Frequency-Hopping Industrial Radio Page 140 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 141: 16 Support, Service & Warranty

    How to Contact Us: Technical Support..........141 Return Material Authorization (RMA) Policies and Conditions..... 142 LIMITED WARRANTY................. 143 ProSoft Technology, Inc. (ProSoft) is committed to providing the most efficient and effective support possible. Before calling, please gather the following information to assist in expediting this process:...

  • Page 142: Return Material Authorization (Rma) Policies And Conditions

    Return Material Authorization (RMA) Policies and Conditions The following RMA Policies and Conditions (collectively, "RMA Policies") apply to any returned Product. These RMA Policies are subject to change by ProSoft without notice. For warranty information, see "Limited Warranty". In the event of any inconsistency between the RMA Policies and the Warranty, the Warranty shall govern.

  • Page 143: Limited Warranty

    1500 - All 16.2.4 Purchasing Warranty Extension: a) ProSoft's standard warranty period is three (3) years from the date of shipment as detailed in "Limited Warranty (page 143)". The Warranty Period may be extended at the time of equipment purchase for an additional charge, as follows: •...
  • Page 144 Product that is the subject of the sale will (1) conform to and perform in accordance with published specifications prepared, approved and issued by ProSoft, and (2) will be free from defects in material or workmanship; provided these warranties only cover Product that is sold as new.
  • Page 145 (whether or not ProSoft is a party) which arises or is alleged to arise from Buyer's acts or omissions under these Terms or in any way with respect to the Products.
  • Page 146 16.3.6 Limitation of Remedies ** In no event will ProSoft or its Dealer be liable for any special, incidental or consequential damages based on breach of warranty, breach of contract, negligence, strict tort or any other legal theory.
  • Page 147 Warranty, including statements made by salesperson. No employee of ProSoft or any other party is authorized to make any warranty in addition to those made in this Warranty. The Customer is warned, therefore, to check this Warranty carefully to see that it correctly reflects those terms that are important to the Customer.
  • Page 148 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Support, Service & Warranty Frequency-Hopping Industrial Radio Page 148 of 151 ProSoft Technology, Inc. November 25, 2008...

  • Page 149: Index

    Index RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Disclaimer of all Other Warranties • 146 Disclaimer Regarding High Risk Activities • 145 DNP Protocol • 21, 22 Index Edit BootP Table Dialog Box • 120, 128 Encapsulated Serial Network • 23, 25 Ethernet •...
  • Page 150 RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Index Frequency-Hopping Industrial Radio Network Radio Sharing - FH Radios • 18, 27 Remove Radio • 64, 75, 106 Network Types - FH Radios • 18 Rename Radios • 60, 61, 75 No Other Warranties • 147 Repeater Antennas Single or Dual •...

  • Page 151: Prosoft Technology, Inc

    Index RLX-FHE, RLX-FHES, RLX-FHS ♦ RadioLinx FH Frequency-Hopping Industrial Radio Zoom In • 91, 107 Zoom Out • 91, 92, 107 Zoom To Fit • 93 Zoom View of Graphical Layout • 91, 92, 93, 94 ProSoft Technology, Inc. Page 151 of 151...

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