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AEQ BC2000D Series User Manual

Audio over ip routing system, ip-based multi-channel audio network
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AEQ
Routing System
IP-based multi-channel audio network
• ARENA Console / BC2000D Matriz: BC2214 & BC2224 boards.
• FORUM - GRAND FORUM Console: FR14 board.
• CAPITOL IP Console.
• NETBOX 32 AD Audio Interface.
• NETBOX 8 AD Audio Interface.
• NETBOX 4 MH Audio Interface.
• NETBOX DSP Router.
• PHOENIX VENUS V3 Audiocodec.
• SYSTEL IP 16 VoIP ON AIR Telephone System.
• OLYMPIA 3 Commentary unit.
• Dante Virtual Soundcard.
Software Versions:
Audio Over IP
USER´S MANUAL
ED. 06/19
V. 1.1 - 21/06/2019
Dante Controller 4.0.6.5 or higher
Dante Virtual Soundcard 4.0.3.1 or higher
Dante Firmware Update Manager 3.10.2.4 or higher

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Summary of Contents for AEQ BC2000D Series

  • Page 1 Audio Over IP Routing System IP-based multi-channel audio network • ARENA Console / BC2000D Matriz: BC2214 & BC2224 boards. • FORUM - GRAND FORUM Console: FR14 board. • CAPITOL IP Console. • NETBOX 32 AD Audio Interface. • NETBOX 8 AD Audio Interface. •...

  • Page 2: Table Of Contents

    3.2.3. Installation of the CAPITOL IP BOARD on a CAPITOL IP console...... 25 3.3. Installation of a DANTE network with AEQ mixing consoles and NETBOX....25 3.3.1. AEQ Audio over IP System for two digital studios and a Central Control..... 25 Audio Over IP...
  • Page 3 3.3.1.4. Optimization.................... 26 3.3.2. AEQ Audio over IP system for medium to large sized stations......27 3.3.3. AEQ Audio over IP system for medium to large sized stations based on TITAN / BC 2000 D TDM Matrix..................28 4.
  • Page 4 5.4.4. "Device Lock" Tab in "Dante Virtual Soundcard"..........92 5.4.5. "Domains" Tab in "Dante Virtual Soundcard"............93 5.4.6. "About" Tab in "Dante Virtual Soundcard"............94 5.5. Using the "Dante Virtual Soundcard" with an Audio Application........96 5.5.1.
  • Page 5 A6.1.1. OLYMPIA 3 and DANTE internal systems correspondence......133 APPENDIX 7: DANTE BASED AEQ AOIP ETHERNET SWITCHES........135 A7.1. General configuration of DANTE based AEQ AoIP Ethernet Switches...... 135 A7.2. Configuration of CISCO switches for AEQ AoIP systems........... 136 APPENDIX 8: ADDITIONAL INFORMATION.

  • Page 6: Introduction

    That’s why, when developing the IP audio routing system at AEQ, we have created not only IP connection devices for the digital consoles, but also connection panels that allow for audio input and output installation wherever it’s necessary, as well as access boards for the AEQ BC2000D...

  • Page 7: Forum - Grand Forum Console. Fr14 Board

    (each GPIO connector includes a power supply pin to feed the external circuitry). Due to its high input and output capacity, it is especially suitable for central controls and link dispatches and also to increase or distribute the capacity of TDM BUS matrices such as the AEQ BC2000D. 1.2.5. NETBOX 8 AD Audio interface.

  • Page 8: Netbox Dsp Router

    Any computer with "Dante Virtual Soundcard" installed can receive and send channels from / to AEQ consoles and matrixes. It is very useful for monitoring and intercom purposes from the network control stations where the "Dante Controller" application, described below, is installed.

  • Page 9: General Features

    Standalone, double audio over IP interfaces, making audio input and output connections to central controls, link dispatches, analog studios, reporter cabins and any other locations where an AEQ digital mixing console is not available an easy task. • The system is usually structured as a star-topology using Gigabit Ethernet switches.

  • Page 10: Differentiation Between Input And Output Channels

    This information can be seen when viewing a device on "Dante Controller", and allows Dante devices to determine compatibility with other devices, such as compatible sample rates to allow audio to be routed. Device Channels. A Dante device has a number of channels associated with it. These are either transmit (Tx) or receive (Rx) channels.

  • Page 11: Routing Audio

    Example: "Analog_L@FORUM-IP 1" describes a channel labelled "Analog_L" on a device named "FORUM-IP 1". If a device or channel is renamed, Dante routing considers it to be a different device or channel. If a new device or channel is then given the old name, Dante routing will route from the new device in place of the previous device.
  • Page 12 Unicast routing: Unicast flows are point-to-point from a single transmitter to a single receiver. Unicast flows typically have room for 4 channels of audio. Multicast routing: Multicast flows are one-to-many from a single transmitter to any number of receivers. Use "Dante Controller" to choose which channels are to be multicast. Unlike unicast routing, multicast flows consume network bandwidth even if there are no receivers, but do not require additional bandwidth to add more receivers.
  • Page 13 Audio Formats. Some Dante devices support a range of audio formats (sample rates). AEQ equipment operates at FS=48 kHz, 24 bits PCM. It is only possible to set up a subscription between channels which have a common audio format.

  • Page 14: Clock Synchronization

    Advanced Routing: Using Multicast. Dante routing is unicast by default. This means that a separate flow is set up between each transmitter and receiver. If several receivers are all subscribed to the same channels of a transmitter, it may sometimes be more efficient to use multicast. Multicast sends the same set of channels to multiple receivers.

  • Page 15: Latency

    1ms, which is the minimum supported latency for the subscription. Subscriptions to other devices (such as a Brooklyn II device using AEQ devices with two AoIP ports) will be set at 1ms (or whatever latency the receiver is set to). This effectively makes the device latency setting a 'default' latency, which is used unless the transmitter doesn't support it.
  • Page 16 Not all Dante devices support Device Lock. The feature will be rolled out over time via device manufacturer firmware updates. To check if a Dante device can be locked: • Use the Advanced Filter to check for locked, unlocked and unsupported devices. •...
  • Page 17 Unlocking a device when you have forgotten the PIN. If you have forgotten the PIN for a locked device, you can reset the PIN. To reset the PIN for a locked device: 1. Isolate the device from the rest of the Dante network. 2.

  • Page 18: Dante Control And Monitoring

    Locking Devices with Residual Connections. Occasionally, a transmitter will have residual unused connections (transmitting but unsubscribed channels) from a previous subscription state, which need to be closed before the device is locked. This can cause an interruption to audio from that device. When you attempt to lock a device and residual connections are detected, "Dante Controller"...

  • Page 19: Physical Description Of The Units

    2. PHYSICAL DESCRIPTION OF THE UNITS. In order to understand the installation and cabling process associated to each unit, first you need to be familiar with the connectors and other specific elements of the AoIP solution described in this manual and the equipment front and back panels. In the case of BC2000D, ARENA, FORUM, GRAND FORUM and CAPITOL IP units, have in mind that the general information about them is included in the respective user manuals, so this one includes only specific pieces of information related to the AoIP solution.

  • Page 20: Capitol Ip Board Module Description

    2.3. CAPITOL IP BOARD module description. 2.3.1. Back panel description. Only one CAPITOL IP BOARD module can be installed inside the CAPITOL IP digital mixing console core. In that case, two Ethernet LAN 1 and LAN 2 ports will be installed in the AoIP area of the core back panel, with their corresponding physical connection indicator LEDs: LAN LEDs: indicate the status of the audio local area network: LAN 1 (main interface) and LAN 2 (secondary interface).

  • Page 21: Netbox 8 Ad Interface Description

    2.5. NETBOX 8 AD interface description. 2.5.1. Front panel description. NETBOX 8 AD includes 2 connectors, LAN 1 and LAN 2, placed on the back panel of the unit, each one with its respective physical link signaling LEDs. On front panel, there are indicators related to the unit status, communications and audio levels. The ones that are interesting regarding AoIP connection are: LAN LEDs: indicate the status of the audio local area network: LAN 1 (main interface) and LAN 2 (secondary interface).

  • Page 22: Netbox 32 Ad Router Description

    2.7. NETBOX DSP router description. 2.7.1. Front panel description. NETBOX DSP includes 2 connectors, LAN 1 and LAN 2, placed on the back panel of the unit, each one with its respective physical link signaling LEDs. On front panel, there are indicators related to the unit and communications status. The ones that are interesting regarding AoIP connection are: LAN LEDs: indicate the status of the audio local area network: LAN 1 (main interface) and LAN 2 (secondary interface).

  • Page 23: Systel Ip 16 Voip On Air Telephone System

    2.9. SYSTEL IP 16 VoIP ON AIR Telephone System. 2.9.1. Front panel description. SYSTEL IP 16 includes 3 Ethernet connectors (LAN1, LAN2 and WAN) placed on the back panel of the unit, each one with its respective physical link signalling LEDs. LAN1 and LAN2 ports offer DANTE connectivity and, depending on configuraton, can also be used for control purposes.

  • Page 24: Brief Guide To System Installation

    3. BRIEF GUIDE TO SYSTEM INSTALLATION. 3.1. Control elements. 3.1.1. PC for RTC and monitoring. In order to control the system, the "Dante Controller" must be running on a PC. If audio monitoring at the PC is required, the "Dante Virtual Soundcard" application must also be installed.

  • Page 25: Installation Of Fr14 Boards Into A Forum O Grand Forum Console

    3.3. Installation of a DANTE network with AEQ mixing consoles and NETBOX. The installation will be described using two examples. 3.3.1. AEQ Audio over IP System for two digital studios and a Central Control. This drawing represents a proposed installation for a small, two-studio radio station. The "Daisy Chain"...

  • Page 26: Installation

    3.3.1.1. Installation. Setup a PC with the control applications as explained in chapter 3.1. Double check that the digital mixing consoles are configured as described in chapter 3.2. Wire the PC, consoles, NETBOX 8 AD and NETBOX 4 MH in "Daisy Chain" mode according to the diagram (or, preferably, in a star topology by using a switch such as the one recommended in appendix 6).

  • Page 27: Aeq Audio Over Ip System For Medium To Large Sized Stations

    (when the wiring is dispersed or distributed in different areas or floors of the building). All devices in this example of "AEQ Audio Over IP Routing System" feature two network interfaces that allow optional installation of system redundancy. To complete this redundancy, the PCs must be equipped with a second Ethernet adapter.

  • Page 28: Aeq Audio Over Ip System For Medium To Large Sized Stations Based On Titan / Bc 2000 D Tdm Matrix

    3.3.1, except for the differences related to the size and complexity o the system. 3.3.3. AEQ Audio over IP system for medium to large sized stations based on TITAN / BC 2000 D TDM Matrix.
  • Page 29 Audio Over IP Routing System...

  • Page 30: Dante Controller": Real-Time Operation Software

    4. "DANTE CONTROLLER": REAL-TIME OPERATION SOFTWARE. 4.1. "Dante Controller" Description. NOTE: The information included in this manual is valid for software version 4.0.6.5 (or higher versions). "Dante Controller" is a software application provided by Audinate which allows users to configure and route audio around Dante networks. It is available for PCs running Windows 7, 8.1 and 10, and Apple Macs running OS X 10.10.5, 10.11.6 and 10.12.

  • Page 31: Installing "Dante Controller

    4.3. Installing "Dante Controller". 4.3.1. Downloading "Dante Controller". "Dante Controller" is available for download from Audinate’s website. It’s also available in the auto run disk furnished with AEQ equipment. To download a copy of "Dante Controller": 1. Go to the Audinate website: www.audinate.com.

  • Page 32: Uninstalling "Dante Controller" On Windows

    4.3.4. Uninstalling "Dante Controller" on Windows. You should not need to uninstall "Dante Controller" before installing a new version. However, if you do wish to uninstall "Dante Controller": Navigate to Control Panel > Programs and Features, select "Dante Controller" and click Uninstall.
  • Page 33 Operational 1Gbps Ethernet interface Operational 100Mbps Ethernet interface Disabled / disconnected Ethernet interface, or no interface selected Operational Wi-Fi interface Wi-Fi interface selected with no Wi-Fi network connection To display this dialog at any other time, click the button in the main toolbar. Use Shared Dante Interface.
  • Page 34 Network Interface Configuration Guidelines. Primary only (non-redundant) Dante network. If you only have a primary network, you can only connect one interface to the Dante network. In the example, the laptop (running "Dante Controller") and the two Dante devices (a console and a Netbox) are connected to the switch via their primary interfaces.
  • Page 35 In the example, the laptop (running "Dante Controller") and the two Dante devices are connected to the primary switch via their primary interfaces, and to the secondary switch via their secondary interfaces. The two switches are not connected to each other.
  • Page 36 If you are unable to remove or reduce multicast traffic, there are various ways to filter multicast audio traffic from the Wi-Fi link. Filter multicast audio at the access point. Depending on the type of Wi-Fi access point (or AP - typically, a W-Fi modem / router) that you have, it may automatically block ‘unregistered’...

  • Page 37: Using "Dante Controller

    4.6. Using "Dante Controller". "Dante Controller" presents two main types of view: Network View and Device View. IMPORTANT NOTE: After making changes to Dante network routing (e.g. subscriptions, device names, channel labels etc.) please wait at least 5 seconds before disconnecting or powering down any affected devices.

  • Page 38: Network View" Menu Bar

    4.7.1. "Network View" Menu Bar. The menu bar in the Network View includes four menus: File, Device, View and Help. The options available for each of the menus are the following ones: "File": "Load Preset" (Ctrl + L): loads a configuration from a file. "Save Preset"...

  • Page 39: Network View" Status Bar

    Clock Status Monitoring: Activates the Clock Status Monitoring function. For more information, check section 4.7.4.3. Channel Groups: Allows the activation of the display of audio channels for each device in groups of 16. For more information, check section 4.7.4.1. To the right of the toolbar, "Dante Controller" displays the current master clock (or clocks, in the case of redundant networks).
  • Page 40 Device Channels. A Dante device has a number of channels associated with it. These are either transmit (Tx) or receive (Rx) channels. Receive channels and devices are listed down the left side of the grid. Transmit channels and devices are listed along the top of the grid. Transmit channels are advertised on the network.
  • Page 41 Pending: Device is part-way through setting up subscription. Most commonly seen when subscribing many channels at a time. NOTE: The status of a subscription can change after it has been initially established, due to changes in the network or changes in other devices. Expanding the Routing View.
  • Page 42 Device List Filtering. The device lists in the Routing view can be filtered using the "Filter Transmitters" and "Filter Receivers" boxes, below the Dante logo in the top left-hand corner. Any text string typed into the box will filter the view to only display devices that contain that text string, in either a device name, or channel name.
  • Page 43 To filter devices for a particular condition or set of conditions, just select the required checkbox or combination of checkboxes. Use the "Clear All" button to clear the selections from all filters. • Device Lock Filter: Use the Device Lock filter to display devices with a specific lock state: To display only locked devices, select the 'Locked' checkbox.
  • Page 44 • Sample Rate Pull-up Filter (this filter is not suitable for AEQ equipment): Use the Sample Rate filter to display devices with a specific sample rate pull-up setting: To display only devices with a particular pull-up, select the appropriate checkbox.
  • Page 45 Channel Groups. When Channel Groups is active, device channels in the Network View Routing tab are grouped into sets of 16. The button changes its color to green when this option is activated. This makes it easier to view and make channel subscriptions for devices with large numbers of channels.

  • Page 46: Device Info" (Status Of The Device)

    4.7.4.2. "Device Info" (status of the device). The Device Info tab provides a network-wide overview of device configuration and operating information. The tabular view presents the following information, in columns from the left: • Device Name: The device name currently associated with the device. •...
  • Page 47 This view provides a convenient way of quickly scanning the network for clock information. For DDM networks, devices are grouped into their respective IP subnets. The tabular view presents the following information, in columns from the left: • "Device Name": The device name currently associated with the device. •...
  • Page 48 ConMon (Dante control and monitoring service) failure on the device. The device may need to be reset or restored. The way to configure DANTE synchronism of an AEQ device will change depending on if the unit will work in master or slave mode. In the case of FORUM and BC2000D (Matrix or...
  • Page 49 Example 1 In addition, the device must be also configured as master or slave (depending on the configuration that will be applied by "Dante Controller") by means of the specific software of the device ("NetBox Tool", "CAPITOL Setup", "FORUM Setup", "Matrix Setup" or "Console Setup").
  • Page 50 • Slave mode for BC2000D: in "Clock Status" tab of "Dante Controller" mark the "Enable Sync To External" checkbox of all the modules BC2214/BC2224 except of the one that will extract synchronism from the link: In the case of Matrix you can prioritize from "Matrix Setup" the synchronism extraction in the boards configured as sync slaves in order to fix beforehand which one will have higher priority for that extraction function.
  • Page 51 In addition, the device must be also configured as master or slave (depending on the configuration that will be applied by "Dante Controller") by means of the specific software of the device ("NetBox Tool"). About Clock Domains. Dante Devices that are not configured with sample rate pull-up/down operate on the default clock domain, using the default clock.
  • Page 52 There are two levels of monitoring: 'passive' and 'active'. In passive mode, "Dante Controller" will report if a clock loses sync (or regains sync) with the master clock. In active mode, "Dante Controller" will also report if a clock is showing signs of instability.
  • Page 53 NOTE: Active monitoring does not affect passive monitoring. Devices including an active supervision DANTE support module are: "Brooklyn II" module, incorporated in several AEQ systems described in this manual. "Ultimo" module, incorporated in several AEQ systems described in this manual.
  • Page 54 "History". The History tab can be used to establish the stability of device clocks. It shows histogram of clock frequency offset for the selected device, and the current frequency offset value, updated in real time. The following information is also displayed: •...
  • Page 55 About the Histogram. The horizontal axis of the histogram shows the distribution of clock frequency offset measurements against the nominal frequency of the clock, in parts per million (ppm). The zero point of the horizontal axis corresponds to the clock's nominal frequency (i.e. the frequency that the clock is intended to run at, for example, 48 kHz).

  • Page 56: Network Status

    "Secondary Rx B/W": It displays an approximation of the current receive bandwidth on the secondary Dante network interface for the device. • "Latency Setting": Shows the current latency setting for the. AEQ equipment is usually configured to 1ms and "Dante Virtual Soundcard" to 4-6 ms. •...

  • Page 57: Events

    An amber light indicates that audio packets for one or more channels are arriving at or near the limit of the device's latency setting. You may need to increase the device's latency, or reconfigure the network to prevent audio glitches due to packet loss from late-arriving audio packets. A red light indicates that one or more audio packets have arrived outside the device's latency setting.
  • Page 58 NOTE: The Event Log LED icon will always remain green while the Events tab is open. Saving the Events Log. To save the events list, click the Save button. The list is saved as a text file with file extension ".log".

  • Page 59: Automatic Notification Of Device Errors

    The firmware image itself that was used in an upgrade is corrupt. If your device enters failsafe mode, please use the Failsafe Recovery function in the Firmware Update Manager application (if available) or contact the AEQ Technical Support. Other Event Notifications.
  • Page 60 Multiple Device View windows may be opened from the Network View, so that several devices can be examined simultaneously. The Device View has up to seven tabs, allowing you to see different information relating to a specific Dante device: • "Receive": display and configure device’s receive (Rx) channels.

  • Page 61: Device View" Menu Bar

    This feature is not supported on AEQ and most of Dante devices. Identify: Identify the current device by, for example, causing its LEDs to flash. Note that this feature is only available for PHOENIX VENUS V3: when the button is pressed, "SYNC AoIP"...

  • Page 62: Device View" Tabs

    4.8.3. "Device View" Tabs. There are 6 tabs below the tool bar that we describe in detail below: 4.8.3.1. "Receive". The "Receive" tab shows a list with all the subscribed and standby receive channels included in the current device, as well as information about the subscribed channels only. It also permits the creation of subscriptions from the available channels list.
  • Page 63 Channel is receiving audio between -61 dBFS and 0 dBFS. Channel is clipping". Currently, Brooklyn II (featured in AEQ multichannel devices) and PCIe devices support channel metering in "Dante Controller". You can check your device type in the "Device Info" tab included in "Network View".
  • Page 64 Creating Subscriptions. Subscriptions are created by selecting a channel from the Available Channels list in the right- hand pane of the Receive Tab, then dragging and dropping it onto the appropriate receive channel in the left-hand pane of the Receive Tab. Multiple channels can be selected and then dragged and dropped onto the Receive Channels pane, to make several subscriptions simultaneously.

  • Page 65: Transmit

    4.8.3.2. "Transmit". The "Transmit" tab is used to inspect and modify the transmit configuration of a device. The Transmit Tab is arranged in two areas: "Transmit Channels": The area on the left pane of the tab shows the Tx channels for the device, and any user-defined channel label.

  • Page 66: Status

    4.8.3.3. "Status". The "Status" tab is used to obtain current information about a Dante device. The tab is divided into four sections. The information presented on this tab can be very useful when investigating networking or clocking issues in the system. The Refresh button can be used to update this information if required.

  • Page 67: Latency

    For supported devices, the "Latency" tab displays histograms of audio packet latency for each transmitter that the device is subscribed to. Newer Brooklyn II (featured in AEQ multichannel devices) and PCIe devices support latency monitoring in "Dante Controller". You can check your device type in the "Device Info" tab under "Network View".
  • Page 68 Packet loss results in audio glitches, so it is very important to ensure that all receivers have their latency set high enough to prevent packet loss. Setting device latency too high, however, can interfere with low-latency applications (for example, realtime monitoring when recording vocals), so it is sometimes important to find a balance between low latency and guaranteed audio integrity.

  • Page 69: Device Config

    The following information is also displayed: • "Setting": indicates the latency setting for the histogram. In most cases, this will be the same as the latency setting on the receiver. However, for some subscriptions, Dante will automatically apply a different latency. For example: Multicast flows are automatically set to a minimum of 1ms If a transmitter does not support the latency set on the receiver (i.e.
  • Page 70 This may require the device to be rebooted to take effect. All sample rates supported by the device are shown in the drop down menu. IMPORTANT NOTE: When working with AEQ equipment, this sampling frequency must be set to 48 kHz.
  • Page 71 NOTE: DANTE networks feature an extremely low latency. The 150 µsec option is not available for devices including an internal switch, as all AEQ AoIP devices. Taking into account these internal switches and connecting two units using a simple straight cable, we already have two switches, and if one more is connected in between, we now have three.

  • Page 72: Network Config

    4.8.3.6. "Network Config". Use the "Network Config" tab to toggle supported (among them, all AEQ devices feature two AoIP Ethernet ports), between Redundant and Switched modes, and to specify static IP addresses for a device's Ethernet ports.
  • Page 73 In the case of NETBOX 8, NETBOX 32 and NETBOX DSP there are 2 additional options: "Redundant-control-only-primary" (for firmware version 4.0.4.22 higher): This option configures the devices as redundant but the control of the unit at local level (by means of "NetBox Tool"...

  • Page 74: Aes67 Config

    Generally AEQ is not offering this service as a usual technical support, so it's partially out of its control. If you need this service, please check price and viability with our Sales Department, dependent on the availability of the other manufacturer.

  • Page 75: Using "Dante Controller": Multicast Transmit Flow Configuration

    4.9. Using "Dante Controller": Multicast Transmit Flow Configuration. When clicking on the Multicast Setup button within Device View (no matter what tag is selected), a Create Multicast Flow dialog box will appear that allows the user to aggregate several channels to a new multicast flow.
  • Page 76 By default, Dante devices 'prefer' multicast over unicast. When you click a transmit channel to make a subscription, the receiver will automatically connect to the channel via a multicast flow, if one exists. Likewise, when a channel that did not form part of an existing multicast flow is added to a new multicast flow, any existing unicast subscriptions to that channel will automatically switch over to use the new multicast flow.

  • Page 77: Using "Dante Controller" With "Dante Domain Manager

    4.10. Using "Dante Controller" with "Dante Domain Manager". "Dante Domain Manager" (DDM) is a complete management solution for Dante systems. With DDM, integrators can define specific AV device groupings, by room, building and site, allowing for the creation of independent Dante Domains, and enabling a single Dante Domain to encompass multiple network subnets.

  • Page 78: Virtual Devices

    3. In the DDM Server Connection dialog, either: Select 'Auto Discovery' to search for a DDM server automatically*, or: Select 'Manual' to provide a specific IP address or FQDN (requires DNS) and port number of DDM server. 4. Click Use This Server. 5.

  • Page 79: Legacy Devices

    In "Dante Controller", virtual devices are represented using green device names. The number of transmit channels they present is dependent on the number of channels that have been shared on the real device (using DDM). When you subscribe to a virtual device, the audio you receive is from the real device. Virtual devices cannot subscribe to other devices.

  • Page 80: Presets

    4.11. Presets. "Dante Controller" supports the saving and loading of Dante network routing and device configurations, known as 'presets'. A preset file contains configuration and routing parameters for some or all of the devices in the network. Preset files are saved as xml, and can be edited offline. They are also 'device-agnostic' - they can be shared between networks with different physical components.

  • Page 81: Applying Presets

    To save a Preset that includes a selection of device parameters: 1. Click the button in the "Network View" toolbar or select "Save Preset" (Ctrl + S) in "File" option through the "Network View" toolbar. 2. Click "Advanced" button. 3. Select the devices that you wish to include in the preset.
  • Page 82 The 4 columns are: • "Preset Elements". Use the Preset Elements column to select the parameters that you wish to apply from the preset to the target network. If the target network is not identical to the original network (from which the preset was saved), some parameters might not be applied successfully.
  • Page 83 You can apply a role to multiple devices. You cannot apply multiple roles to one device. To see which devices a role has been assigned to, click the role. The assigned device/s will be highlighted in the 'Target Devices' column. Automatic Assignments: "Dante Controller"...
  • Page 84 • "Target Devices". This column lists the device names of devices on the currently connected Dante network and the roles that have been assigned to them (if applicable). The LED icons against each device indicate the assignment status of the device: A grey icon indicates that the device has not been assigned a role.

  • Page 85: Control Terminal. "Dante Virtual Soundcard

    Virtual Soundcard" as a tool allowing the insertion of a couple of channels as a test audio or to extract them as a monitor in a Dante based AEQ AoIP network, using a PC. For its use as multi- track software, please refer to the full manual.

  • Page 86: Installing The "Dante Virtual Soundcard

    Supporting services. Dante Virtual Soundcard makes use of 'Dante Discovery' service for automatic device discovering, and "ConMon’ for the control and monitoring of Date devices. Both of them are installed with the application. Firewall Configuration. Firewall configuration for Windows Firewall is automatically handled during installation and on system boot (every time the "Dante Virtual Soundcard"...

  • Page 87: Starting The "Dante Virtual Soundcard" Control Panel

    5.2. Starting the "Dante Virtual Soundcard" Control Panel. The "Dante Virtual Soundcard" Control Panel enables user interaction with "Dante Virtual Soundcard". By default the "Dante Virtual Soundcard" will be installed in: C:\Program Files\Audinate\Dante Virtual Soundcard\ In 64-bit Windows, it will appear under C:\Program Files (x86). The "Dante Virtual Soundcard"...

  • Page 88: Configuring "Dante Virtual Soundcard

    Once this step has been completed, a "Licensed to …" message will appear, and the software is ready for use. The Control Panel will appear as shown on the following screen. If you are using a trial license the Control Panel a "Trial version licensed to..." message and remaining trial time info will appear.

  • Page 89: Settings" Tab In "Dante Virtual Soundcard

    1. In "Dante Controller", open the "Device Config" tab for "Dante Virtual Soundcard". 2. In the "Rename Device" field, enter the new device name and click "Apply". Locking "Dante Virtual Soundcard": You can lock and unlock "Dante Virtual Soundcard" from the control panel, or remotely using "Dante Controller".
  • Page 90 NOTE: The device name and audio format (sample rate and bit depth) must be set in "Dante Controller", while "Dante Virtual Soundcard" is running. You should quit out of any connected applications before changing the device name or audio format. Audio format settings (can only be changed when...
  • Page 91 Audio Channels. Use the "Audio Channels" drop-down menu to set the number of transmit and receive Dante audio channels available and advertised on the network when working in ASIO mode. This enables the number of channels shown in "Dante Controller" (and any connected audio application) to be limited, if required.

  • Page 92: Licensing" Tab In "Dante Virtual Soundcard

    5.4.3. "Licensing" Tab in "Dante Virtual Soundcard". The "Licensing" tab allows you to see the status of the license you have, and if necessary allows you to enter a new license key and re-activate the "Dante Virtual Soundcard". If you have a trial license it will display the number of days remaining before the trial license expires.

  • Page 93: Domains" Tab In "Dante Virtual Soundcard

    Locking "Dante Virtual Soundcard". You can lock "Dante Virtual Soundcard" from the control panel using the "Device Lock" tab, or remotely using "Dante Controller". Refer to section 1.4.7 for information about locking Dante devices remotely. To lock "Dante Virtual Soundcard" directly from the control panel: 1.

  • Page 94: About" Tab In "Dante Virtual Soundcard

    When "Dante Virtual Soundcard" is enrolled, a domain icon is displayed at the bottom of the control panel on all tabs. Refer to Audinate website for more information about Dante domains and enrolling devices. NOTE: You cannot lock "Dante Virtual Soundcard" when it is enrolled in a domain. Clear Domain Credentials.
  • Page 95 The "About" tab also allows you to: • "Open Offline Help": the offline help is a locally-installed PDF of the user guide, which may not be the latest version - use the help button to view the latest online HTML version of the user guide (requires an Internet connection).

  • Page 96: Using The "Dante Virtual Soundcard" With An Audio Application

    5.5. Using the "Dante Virtual Soundcard" with an Audio Application. 5.5.1. Important Notes. "Dante Virtual Soundcard" acts in a very similar way to a hardware soundcard. NOTE 1: Make sure that you start "Dante Virtual Soundcard" with the settings you require, BEFORE you start your audio application.

  • Page 97: Windows Audio Shared Mode

    NOTE: Dante Virtual Soundcard stereo pairs will appear as selectable audio interfaces in Windows regardless of the current mode - i.e. with Dante Virtual Soundcard in ASIO mode, it will still appear as a set of selectable audio interfaces in the Windows sound playback options dialog.

  • Page 98: Dante Firmware Update Manager": Firmware Upgrading Software

    "Dante Firmware Update Manager" is a maintenance application provided by Audinate which allows users to upgrade the firmware of the "Brooklyn II" or "Ultimo" module included in the AEQ equipments described in this manual. It is available for PCs running Windows 7 (SP1), 8.1 and 10, and Apple Macs running OS X 10.9.5, 10.10.5 and 10.11.

  • Page 99: Firmware Upgrading Procedure

    6.2. Firmware upgrading procedure. The procedure to upgrade the firmware of a DANTE device is the following one: 1. Open the "Dante Firmware Update Manager" application. If you have multiple network interfaces enabled on your computer, you must select the one used for connecting to the primary DANTE network.
  • Page 100 (for instance, when upgrading from version 3.8.0.24 to 3.9.6.1). In case of doubt, please consult the Technical Assistance Service (sat@aeq.es). 4. In the window that appears, after a few seconds, a list of the discovered DANTE devices is shown.
  • Page 101 Click the checkbox/es of the device/s you wish to update: NOTE: Locked devices cannot be updated. Locked devices are indicated by a padlock icon in the device list. To update a locked device, unlock it first using "Dante Controller". Audio Over IP Routing System...
  • Page 102 Click "Start" button to start upgrading process. In the window that appears, accept to continue: 5. Then the upgrading process starts and the "Status" column shows its progress: When the process is correctly ended, a confirmation window will appear and the "Status" column will indicate: After turning off and on the device and pressing "Refresh"...

  • Page 103: Technical Specifications

    NETBOX DSP 64: 64 bidirectional. NETBOX DSP 96: 96 bidirectional. NETBOX DSP 128: 128 bidirectional. NETBOX DSP 160: 160 bidirectional. May 2019. Specifications subjected to evolutionary changes. Download the latest version of the manual at www.aeq.es, www.aeq.eu www.aeqbroadcast.com. Audio Over IP Routing System...

  • Page 104: Guarantee

    AEQ shall not be liable for loss of information in the disks or data support that have been altered or found to be inexact, neither for any accidental damage caused by the user or other persons manipulating the product.

  • Page 105: Appendix 1: Troubleshooting

    APPENDIX 1: Troubleshooting. This appendix reproduces the Dante original troubleshoot guide and questions asked frequently by users and system integrators. A1.1. Messages on Startup. Error Message Meaning & Actions Dante Controller was unable to connect to the Conmon Affects: Windows only. manager.

  • Page 106: A1.4.2. Possible Ip Network Configuration Mistakes

    A1.4.2. Possible IP network configuration mistakes. Possible network configuration errors are listed below. Dante Controller will try to automatically detect these. If detected the offending device will be displayed in red. Incorrect PC/Mac IP configuration: Accidentally having multiple network interfaces with addresses in the same subnet Incorrect general IP configuration: Accidentally having multiple DHCP servers on the same network.

  • Page 107: A1.4.5. How Do I Check Ip Addresses For All Devices On My Network

    It can also be viewed on the Dante Virtual Soundcard Settings tab If the Dante network is standalone and does not have a DHCP server installed, this address should be 169.254.*.* If the Dante network is using a DHCP server, the IP address should conform to the addressing scheme it is using (as shown in the image above) A1.4.5.

  • Page 108: Appendix 2: Installation Details: Configuration Of Arena Consoles And Bc2000D Matrices For Use With Aoip Multichannel Boards

    APPENDIX 2: Installation details: configuration of ARENA consoles and BC2000D matrices for use with AoIP multichannel boards. A2.1. Scope. The purpose of this appendix is to detail the default nomenclature of audio channels in ARENA consoles and BC2000D matrices in order to ease installation and configuration of a multichannel AoIP audio system.
  • Page 109 AOIP15 IP15 BC2214_15L BC2214_15R AOIP16 IP16 BC2214_16L BC2214_16R Outputs Outputs Transmission channels Labels in ARENA Short labels in ARENA Labels in DANTE Controller aoip01 ip01 BC2214_1L BC2214_1R aoip02 ip02 BC2214_2L BC2214_2R aoip03 ip03 BC2214_3L BC2214_3R aoip04 ip04 BC2214_4L BC2214_4R aoip05 ip05 BC2214_5L BC2214_5R...
  • Page 110 AOIP IN 0010 BC2214_10L BC2214_10R AOIP IN 0011 BC2214_11L BC2214_11R AOIP IN 0012 BC2214_12L BC2214_12R AOIP IN 0013 BC2214_13L BC2214_13R AOIP IN 0014 BC2214_14L BC2214_14R AOIP IN 0015 BC2214_15L BC2214_15R AOIP IN 0016 BC2214_16L BC2214_16R Outputs Transmission channels Logical lines in Matrix Setup Labels in DANTE Controller AOIP OUT 0001 BC2214_1L...
  • Page 111 NOTE 2: The previous tables show the names of the input/out lines and reception/transmission channels that are configured by default and that can be edited by means of "Console Setup", "Matrix Setup" and "Dante Controller" applications, just like the device names, depending on each installation characteristics.

  • Page 112: Appendix 3: Installation Details: Configuration Of Forum And Capitol Ip Consoles For Use With Aoip Multichannel Boards

    APPENDIX 3: Installation details: configuration of FORUM and CAPITOL IP consoles for use with AoIP multichannel boards. A3.1. Scope. The purpose of this appendix is to review and set the information of the FORUM and CAPITOL digital mixing consoles User Manuals in order to ease installation and configuration of a multichannel AoIP audio system.
  • Page 113 AOIP14 FORUM _14L FORUM _14R AOIP15 FORUM _15L FORUM _15R AOIP16 FORUM _16L FORUM _16R Outputs Transmission channels Labels in FORUM Labels in DANTE Controller aoip01 FORUM_1L FORUM _1R aoip02 FORUM _2L FORUM _2R aoip03 FORUM _3L FORUM _3R aoip04 FORUM _4L FORUM _4R aoip05...
  • Page 114 NOTE 2: The previous tables show the names of the input/out lines and reception/transmission channels that are configured by default and that can be edited by means of "FORUM Setup" and "Dante Controller" applications, just like the device names, depending on each installation characteristics.
  • Page 115 Outputs Transmission channels Labels in CAPITOL IP Labels in DANTE Controller aoip01 CAPITOL_1L CAPITOL_1R aoip02 CAPITOL_2L CAPITOL_2R aoip03 CAPITOL_3L CAPITOL_3R aoip04 CAPITOL_4L CAPITOL_4R aoip05 CAPITOL_5L CAPITOL_5R aoip06 CAPITOL_6L CAPITOL_6R aoip07 CAPITOL_7L CAPITOL_7R aoip08 CAPITOL_8L CAPITOL_8R NOTE 1: When there is more than one CAPITOL IP console in the system, the devices could be labelled in "Dante Controller"...
  • Page 116 NOTE 2: The previous tables show the names of the input/out lines and reception/transmission channels that are configured by default and that can be edited by means of "CAPITOL IP Setup" and "Dante Controller" applications, just like the device names, depending on each installation characteristics.

  • Page 117: A3.2. Configuration Software

    A3.2. Configuration software. A3.2.1. "Administration" menu. A3.2.1.1. "Configurations" submenu. The following options appear once the connection between the computer where application is installed and the console is established. • "AOIP": In the case of CAPITOL IP console, this section indicates whether the AoIP (audio over IP) functionality is "ENABLED"...

  • Page 118: A3.2.2. "Hardware Configuration" Menu

    A3.2.2. "Hardware Configuration" menu. A3.2.2.1. "Board Configuration" submenu. In order to configure the multichannel modules, first you need to access the "Internal Module - MADI/AOIP/AES" option for CAPITOL IP, or "Internal Module - MADI/AOIP" in the FORUM case, by clicking first "Click to [CONFIG]" and then clicking again on the "CONFIG" button that will appear.
  • Page 119 The configuration options are as follows (the last 2 are displayed only when the option is enabled): "Disable": to deactivate it. "16 Channels" (for CAPITOL IP): activates it with a maximum of 16 channels. "32 Channels" (for FORUM): for the activation of a single FR14 module in slot 14, with a maximum of 32 channels.

  • Page 120: A3.2.2.2. "I/O Configuration" Submenu

    CAPITOL IP EXTERNAL SYNC. The external AES11 synchronization input is shared with AES3/SPDIF digital audio input 1 located in the back panel of the audio "Core", so it can be enabled or disabled by using the "AES" tab; It’s not possible to use Word Clock external synchronism.
  • Page 121 AoIP board in FORUM, is being configured. • "Label": alphanumeric name of the channel. Maximum number of characters recommended is 6. This is the name that appears on all displays and menus of the AEQ FORUM or CAPITOL IP control surface. •...

  • Page 122: A3.2.3. "Programmable Configuration" Menu

    "Label": alphanumeric name of the channel. Maximum number of characters recommended is 6. This is the name that appears on all displays and menus of the AEQ FORUM or CAPITOL IP control surface (by default outputs are labelled in lowercase letters).

  • Page 123: A3.2.3.2. "Snapshot Configuration" Submenu

    "SnapShot Configuration" submenu of "Programmable Configuration" menu allows you to manage the different configurations memories stored in console and available to operators through the internal menu of the main screen of the Control and Monitoring section of AEQ FORUM or CAPITOL IP control surface.
  • Page 124 These faders are numbered from left to right, starting in 1 up to 8 in CAPITOL IP and to 20 in FORUM. In the case of AEQ FORUM console, the number of faders to configure will depend on the quantity of 4-fader independent modules (FRCH) installed on the control surface (1, 2 or 3 modules in FORUM, meaning up to 4, 8 or 12 channels, respectively;...
  • Page 125 Advanced configuration of inputs and outputs. Within the "Configure Inputs & Outputs" advanced configuration screen, accessed by pressing the corresponding button, the complete list of all the available audio input and output channels is shown. For more information, please consult the user's manual of the unit. Audio Over IP Routing System...

  • Page 126: A3.3. Multichannel Audio Configuration Internal Menu Options

    A3.3. Multichannel audio configuration internal menu options. Among other options, the internal menu of the console allows for the online modification of the routing configured from the setup software, and also the activation of the different memories or snapshots. A3.3.1. "MEMORY" menu. This menu enables you to manage the configuration memories as snapshots.

  • Page 127: A3.3.2.1. "Input" Menu

    A3.3.2.1. "INPUT" menu. This menu shows a list of all the audio input logical signals defined in the system from the configuration software. For more information, see section "A3.2. Configuration software" in this appendix or section 4 in the users manual of the console. You can access a more complete description of each one of the input audio channels by turning any of the 3 associated encoders and pressing then the "OK"...

  • Page 128: A3.3.2.2. "Output" Menu

    A3.3.2.2. "OUTPUT" menu. This menu shows a list of all the audio output logical signals defined in the system from the configuration software, followed by the internal summing buses ("Program", "Audition", "Aux1" and "Aux2"), the monitoring buses ("Cue", "Studio" and "Control") and finally the MPX buses. For more information, see section "4.

  • Page 129: Appendix 4: Installation Details: Configuration Of Netbox 4 Mh, Netbox 8 Ad, Netbox 32 Ad And Netbox Dsp

    APPENDIX 4: Installation details: configuration of NETBOX 4 MH, NETBOX 8 AD, NETBOX 32 AD and NETBOX DSP. A4.1. Scope. The purpose of this appendix is to detail the default nomenclature of audio channels in NETBOX 4 MH, NETBOX 8 AD, NETBOX 32 AD and NETBOX DSP in order to ease installation and configuration of a multichannel AoIP audio system.
  • Page 130 NETBOX 8 AD. Inputs / Outputs Transmission / reception channels Labels in NetBox Tool Labels in DANTE Controller ANALOG 01 L NBOX8_1L ANALOG 01 R NBOX8_1R ANALOG 02 L NBOX8_2L ANALOG 02 R NBOX8_2R DIGITAL 03 L NBOX8_3L DIGITAL 03 R NBOX8_3R DIGITAL 04 L NBOX8_4L...
  • Page 131 In the case of NETBOX DSP 128, "Dante Controller" will show the main module with the previously described channels and 2 additional devices corresponding to the 2 additional modules with 32 transmission / reception channels per module (named as NBOXDSP_1L, NBOXDSP_1R, NBOXDSP_2L...

  • Page 132: Appendix 5: Installation Details: Configuration Of Phoenix Venus V3

    APPENDIX 5: Installation details: configuration of PHOENIX VENUS V3. A5.1. Scope. The purpose of this appendix is to detail the default nomenclature of audio channels in PHOENIX VENUS V3 in order to ease installation and configuration of a multichannel AoIP audio system.

  • Page 133: Appendix 6: Installation Details: Configuration Of Olympia 3

    APPENDIX 6: Installation details: configuration of OLYMPIA 3. A6.1. Scope. The purpose of this appendix is to detail the default nomenclature of audio channels in OLYMPIA 3 in order to ease installation and configuration of a multichannel AoIP audio system. A6.1.1.
  • Page 134 NOTE 2: The previous table shows the names of the input/out lines and reception/transmission channels that are configured by default. These last ones can be edited by means of "Dante Controller" application, just like the device names, depending on each installation characteristics.

  • Page 135: Appendix 7: Dante Based Aeq Aoip Ethernet Switches

    AEQ AoIP / Dante. For this reason, managed switches must be used in an AEQ AoIP system. Managed switches allow the user to interrogate and, if necessary, change the settings of the switch, usually via a web interface. Some switches came with EF (Audio) prioritised over CS7 (Clocking).

  • Page 136: A7.2. Configuration Of Cisco Switches For Aeq Aoip Systems

    A7.2. Configuration of CISCO switches for AEQ AoIP systems. AEQ can provide properly configured CISCO SG200 switches on demand. If the switch from a third party, you must set it up according to the following procedure. Although PoE+ switches of the 300 and 350 series are suggested, the configuration procedure for those series is similar to the following one for the 200 series.
  • Page 137 We will see some decimal values and a priority: Ingress DSCP= <decimal value> Output Queue=Priority (1 corresponds to the lowest priority, 4 is the highest) 4. Change the following priorities in the corresponding decimal numbers: 56(CS7=4) 46(EF=3) 8(CS1=2) 5. Apply the changes, and a Save button will appear in the top area of the screen: 6.
  • Page 138 Audio Over IP Routing System...

  • Page 139: Appendix 8: Additional Information

    APPENDIX 8: Additional information. NOTE: This equipment complies with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

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