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WHAT SHOULD YOU DO TO RETURN GOODS
1. Our terms of sale are F.O.B. our plant. Handler makes every effort to insure the
proper delivery of goods, but we cannot guarantee the carrier's performance. Each
product is tested and inspected for proper performance prior to leaving our
facility. The responsibility for damage in transit is the carrier's, whether it is
visible damage or concealed damage.
2. Inspect this shipment IMMEDIATELY. Insist that visible damage or possible
damage be written on the Delivery Receipt by the receiver.
3. Inspect the contents of your shipment within 24 hours of receipt. Using your copy
of our packing list, check for piece count and accuracy immediately to insure
proper billing.
4. If damage is discovered, save all crates, cartons and packaging material until an
inspection has bee made by an agent of the carrier.
5. In case of damage, notify the delivering carrier IMMEDIATELY requesting that
an inspection be made. Retain a copy of the inspection request for claim purposes.
Failure to notify the freight carrier immediately will result in the loss of your
rights to claim damage.
6. We have taken every precaution to insure safe arrival of your products. We cannot
be responsible for negligence by another party.
7. The receiver of the goods must make claims for incorrect shipped goods to the
shipper within 15 days of receipt of delivery.
RETURNING GOODS
1. DO NOT return merchandise without our authorization. You must call first for a
return authorization number.
2. We will not accept returned merchandise from the carrier unless our authorization
NUMBER has been issued, and is clearly marked on the outside of the carton.
3. We will not accept goods (i.e. dust collectors) that are not cleaned and free of dust
and debris. The merchandise will be shipped back.
IMPORTANT NOTICE
HANDLER MFG.
612 NORTH AVENUE EAST
WESTFIELD, NEW JERSEY 07090
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