Omeo Evolution 1.1 User Manual
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Omeo Evolution 1.1 User Manual

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Omeo Evolution 1.1
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OMEO EVOLUTION USER MANUAL

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  • Page 1 User Manual Omeo Evolution 1.1 OMEO EVOLUTION USER MANUAL...
  • Page 2 Your Omeo Evolution (Omeo) is operated by Omeo’s patented Active Seat Control system (ASC) and is powered by the safest and most reliable self-balancing technology available, the Segway PT. The Segway PT User Manual is referenced here and throughout this Omeo User Manual.

  • Page 3: Warnings / Cautions And Notices

    It is your responsibility to always safely ride the In this manual, the code used for prioritising NOTICE Omeo to reduce the risk of injury or harm to information relative to safety is as follows: yourself and others. The Omeo is not designed or intended for use...
  • Page 4 CAUTION Technology or Certified Omeo Service Technicians, Do not attempt to get off the Omeo while it is Do not get back on or start up the Omeo after a could interfere with the operation of the Omeo. still moving.

  • Page 5: Trademarks

    Children should not play with the Omeo. NOTICE Cleaning and user maintenance should not be made by children without supervision. * The Omeo complies with international emissions and immunity standards. (Refer to Compliance & Warnings, Pg. 102) OMEO EVOLUTION USER MANUAL...

  • Page 6: Copyright, Trademark, Patent And Contact Information

    Omeo Holdings Limited owns numerous trademarks including the name ‘Omeo’ and Omeo Technology Limited (New Zealand & the ‘Omeo man’ logo (Figure 1) that have been worldwide) registered in New Zealand and other countries. Omeo Technology USA Inc. (North America) Those trademarks followed by ®...

  • Page 7: Table Of Contents

    Section 1: Contents and Layout Introduction About this Manual Significance of this manual Using this manual Section 2: Introduction to your Omeo Recording the Serial Number for your Omeo The Warning Labels on your Omeo Using your Omeo Omeo Specifications Operating Limits Weight Limit...
  • Page 8 Section 3: Setting up the Omeo Unpacking your Omeo Assembling your Omeo Section 4: How the Omeo Works Roll Compensation Omeo Parts and Subsystems Redundancy / Safety Active Seat Control and Joystick Standard and Off-Road Wheel and Tyre Kits On Board Control Panels...
  • Page 9 Dismounting your Omeo Shutting down your Omeo Securing your Omeo Riding Etiquette Riding Tips and Safety Guidelines Tips for when you are learning to ride your Omeo Report All Incidents Section 8: Batteries & Charging Battery Safety Battery Specifications Omeo Lithium-Ion / Segway PT Batteries...
  • Page 10 Charging your Batteries Omeo Lithium-Ion / Segway Batteries (Drive-Batteries) Omeo Auxiliary Batteries Battery Management Indicators for the Auxiliary Batteries Battery Charge Indicator Lights (for the Segway PT Lithium-ion Batteries) Charging Failures (Segway Lithium-ion Batteries) Regenerative Braking Reading the Battery Charge Level Display...
  • Page 11 Railblaza Accessories Seat Cover Protector Cover Off-Road Kit Section 12: Troubleshooting Power Base, Drive-train, Tyres and Wheels Omeo Specific Balance Mode Error Conditions Error Codes: Related to the Omeo System Interface Critical Auxiliary Indicator Light Warnings OMEO EVOLUTION USER MANUAL...
  • Page 12 Section 13: Contact and Legal Report All Incidents How to reach Omeo Technology Compliances & Warnings Segway Omeo Section 14: Owner’s Maintenance Schedule Recommended Maintenance for your Omeo Evolution Pre-ride Checks Monthly Checks My Omeo Service Record OMEO EVOLUTION USER MANUAL...

  • Page 13: Section 1: Contents And Layout

    This manual contains guidelines for operation of Welcome to your new self-balancing personal of the Omeo and are necessary for safe and the Omeo and is to be used in conjunction with mobility device, the Omeo Evolution (Omeo). responsible use and care of your Omeo.

  • Page 14: Section 2: Introduction To Your Omeo

    Section 2: Introduction to your Omeo This section introduces the Omeo, and includes: Arm Covers • How to locate and record the Omeo master Serial Number • Omeo model, descriptions and specifications • The operating limits of the Omeo. NOTICE Voiding of warranty –...

  • Page 15: Recording The Serial Number For Your Omeo

    Recording the Serial Number for your Omeo The Omeo has a master Serial Number in the rear storage hatch which is unique to each device. This will allow service, maintenance, parts, ownership and warranty to be tracked appropriately by Omeo Technology. It is...

  • Page 16: The Warning Labels On Your Omeo

    The opening and breaking of the under-seat seal or arm covers will INJURY FROM LOSS OF void the Omeo Technology Limited Warranty. In order to maintain the CONTROL, COLLISIONS & FALLS. warranty, these areas and components must only be serviced by a registered Omeo Technician.

  • Page 17: Using Your Omeo

    Omeo is being used and within the guidelines of this manual. Refer to Section 4: How the Omeo Works, (Pg. 24) for information on how the Omeo works and how to identify parts.

  • Page 18: Omeo Specifications

    26–39km (16–24mi) 14–19km (9–12mi) Power Requirements 100–240V @ 50 or 60Hz 100–240V @ 50 or 60Hz (Worldwide) The wheels can rotate in opposite directions, enabling the Omeo to turn Turning Radius on its own axis. Tyre Type Standard All-Terrain SECTION 2 INTRODUCTION TO YOUR OMEO EVOLUTION (OMEO)
  • Page 19 See Weight Limit (Pg. 20) for rider and performance and user safety. Variables will affect the Omeo. cargo limits. actual performance levels. ** The speed is the capability of the device in optimal conditions. SECTION 2 INTRODUCTION TO YOUR OMEO EVOLUTION (OMEO) OMEO EVOLUTION USER MANUAL...

  • Page 20: Operating Limits

    The maximum weight limit of 110kg (243lbs) for weight to the rear will cause your Omeo to slow operating within the weight limits. rider and cargo (payload) is calculated to ensure down and stop then go backwards.

  • Page 21: Section 3: Setting Up The Omeo

    • (If ordered) Off-Road Kit comprising of; 2 x • Seat Back All-Terrain Tyres, Wheel Guards and 6 screws. • Omeo – complete with Seat, Wheels, Power Base unit • Power cord for charging the Lithium-ion Batteries • InfoKey™ Controller x2 •...

  • Page 22: Assembling Your Omeo

    Refer to the Segway PT User Manual (Pg. 22) for installation, charging and safety precautions. Additional instructions: Make sure that your Omeo is powered off Figure 6: Installing the Lithium-ion Batteries. 2. The Stabilising Legs can be either lowered or raised 3.
  • Page 23 (As shown in Figure 7). Seat and Footplate Your Omeo Seat and Footplate will be factory set in accordance with the information provided by you to Omeo Technology on your order form. Customisation should be minimal to start, however as you progress through initial training you may want to adjust the Seat and or Footplate.

  • Page 24: Section 4: How The Omeo Works

    The Omeo will only self-balance on a forward and back axis. It will not self-balance on a side to side axis. This means that your Omeo can tip over sideways when forced over its natural balance point. You must stay in control to maintain side to side stability.

  • Page 25: Roll Compensation

    Your Omeo manages steering input and balance by either the seating position or Joystick control. Your Omeo is a live platform, moving in response to your weight distribution on the seat, generating drive and steering. Figure 10: Seat steer – Roll compensation across a slope.

  • Page 26: Omeo Parts And Subsystems

    Omeo Parts and Subsystems WARNING All of your Omeo’s parts are approved by Omeo Technology and have been properly installed. As the owner of this Omeo you must make sure that all user adjustable parts are installed and adjusted correctly in accordance with the directions contained within this manual.
  • Page 27 Omeo Parts and Subsystems (cont.) The Omeo has the following parts and subsystems: • Power Base unit and Body • InfoKey™ Controller InfoKey™ Controller • Tyres / Wheel Assembly and Guards (fenders) • Active Seat Control (adjustable Seat Pan, Back Rest, Cushions and Covers) •...

  • Page 28: Redundancy / Safety

    Joystick. The side-to-side movement of the ASC is locked and inoperable. NOTICE The drive and braking system of the Omeo is still Always run and maintain both the Standard and controlled by the forward and back movement of All-Terrain Tyres with the proper tyre inflation the seat and not the Joystick.
  • Page 29 The wide flared guards and bigger tyres increase the width (865 mm / 34in.), traction and scope of your Omeo. The Omeo is not suitable for close or indoors use in this configuration. The Off-Road Guards, which are attached by screws to the body, are designed to give some protection from excess ground water, mud and loose debris.

  • Page 30: On Board Control Panels

    Omeo Parts and Subsystems (cont.) On Board Control Panels NOTICE Your Omeo must be in Joystick Mode to expose NOTE: Panels A and B can be set up on either the and therefore use the Main Control Switch. left or right side, depending on the preference indicated on the Omeo order form.

  • Page 31: Operational Modes

    Main Control Switch is exposed, Your Omeo has several Modes of operation: Active Standby Mode, Standby Mode the Omeo is in Joystick Mode and the side to side • Standby Mode movement (ASC) of the seat is locked.
  • Page 32 To activate Free Wheel Mode, make sure your In ASC mode your Seat is fully alive to you Omeo is powered off and there is no rider on the The Stabilising Legs will rise to allow you to easily transferring or distributing your weight by moving Seat.

  • Page 33: Display Panel

    The Display Panel has 5 Balance Indicator Lights. The Display Panel is located on the left Arm Omeo will power off / shut down. This is called the These lights indicate the balancing status of the Cover of your Omeo (Figure 16). It consists of 8 Timeout function.
  • Page 34 Lithium-ion Charge Indicator Lights Red Balance Indicator Lights indicate that the steering is not centred and the Omeo is not ready The two rear Indicator Lights are the Segway to engage into Balance Mode: battery (Lithium-ion) Charge Indicator Lights. •...

  • Page 35: Controller Boards

    Figure 17: Location of the Omeo Auxiliary Controller and Radio Boards. Radio Board This is located in the left Arm Cover of the Omeo (Figure 17). It contains the LEDs for the Display Panel and is responsible for receiving and sending signals from the InfoKey™...

  • Page 36: Motors

    Balance Sensor Assembly Refer to Segway PT User Manual (Pg. 36). Running Lights Your Omeo has front and rear LED running lights powered by the Auxiliary Batteries. The lights are activated by the Light Switch. This is located above the USB Port on the Control Panel B (Figure 15: On-Board Control Panels (A &...

  • Page 37: Batteries

    Panel indicate the charge status of the Lithium- Batteries have run to below 50% of charge. ion Batteries when the Omeo is plugged in to AC The Auxiliary Indicator Light will flash red and the power. The front Battery Charge Indicator light...

  • Page 38: Stabilising Legs

    The Active Seat Control (ASC), along with the In the event of a Safety Shutdown, the rider has platform for you to transfer on and off your Omeo self-balancing system of your Omeo, keeps you approximately 8 to 10 seconds from the start or to rest when not in Balance Mode.

  • Page 39: Section 5: The Infokey™ Controller

    NOTICE The InfoKey™ Controller must be within 5m (16 t) in order to communicate with your Omeo. The Omeo will only accept commands from the InfoKey™ Controller when the Stabilising Legs are down. SECTION 5 THE INFOKEY™ CONTROLLER...

  • Page 40: Section 6: Safety Alerts

    If the pressure plates are not • Shake Warning If the Omeo detects a critical fault, or if the battery re-engaged then the Riderless Shutdown is too low it will perform a Safety Shutdown. •...

  • Page 41: Empty Battery Condition (Lithium-Ion Batteries)

    Pg. 69). Stabilising Legs back up. This may result in Battery System injury from tipping as the Omeo powers off at It is essential that there is always power to lower Use and enjoy your Omeo more with careful the end of a Safety shutdown the Stabilising Legs.

  • Page 42: Section 7: Learning To Ride Your Omeo

    Omeo and its InfoKey™ Controller. Before using, it is important to make sure that your Omeo is assembled and charged correctly.

  • Page 43: Riding Behaviour And Method

    Omeo always with total regard to the safety of transfer through your hips onto the seat both yourself and others. Your Omeo responds •...

  • Page 44: Avoiding Hazards

    See also factors that influence traction (Pg. 46) • Tripping – Your Omeo can trip if it hits a low obstacle with force, coming to a sudden stop. This action could catapult your Omeo and you forward or backward.

  • Page 45: Avoiding Loss Of Traction

    Aggressive riding and riding over loose or slippery surfaces may result in slips. WARNING Riding your Omeo on a slope, wet or loose surface increases the risk of losing traction and slipping and may result in serious injury or damage.
  • Page 46 Wet wood. Your Omeo will perform on these surfaces. User confidence and performance improves with experience and common sense. Take care. Figure 20: Loss of traction on an incline. SECTION 7 LEARNING TO RIDE YOUR OMEO EVOLUTION OMEO EVOLUTION USER MANUAL...

  • Page 47: Avoiding Tripping

    Avoiding Tripping Your Omeo will trip if it encounters an obstacle that it can’t get over. It will come to a sudden stop; the alerts will sound, and the device will rumble and shake. This is known as a Safety Shake Warning (Refer to Shake Warning Pg.

  • Page 48: Avoiding Tipping

    Avoid: • Sudden changes of direction at speed Your Omeo may skid when the Stabilising Legs are Tipping the Omeo is possible on excessively steep lowered on some slippery or unstable surfaces on slopes, a slope beyond the recommended limits •...

  • Page 49: Learning To Ride Your Omeo

    Learning to Ride your Omeo Your Omeo can be ridden by users with a wide Your Spotter should only touch the moving range of physical capabilities. The performance Omeo/Seat when required, as it is important for level of the device will vary according to your you to learn uninterrupted and at your own pace.

  • Page 50: Learning Sequence

    Learning Sequence 1. Select your environment NOTICE Site selection in summary when learning to ride: When you are learning to ride the Omeo, it is • Have a spotter in attendance very important that you are in an appropriate •...
  • Page 51 Learning to Ride (cont.) 2. Set up the Omeo for learning and 8. If transferring from another device, make sure that device and any assistive transferring onto the Seat equipment such as transfer boards and You may require assistance with lifting,...
  • Page 52 InfoKey™ Controller by pressing the 10 kph / 6 mph. Power button, to engage Standby Mode This is so that you begin to ride your Omeo with 2. The second stage is to push the Main Control caution, before progressing to Standard Mode as Switch on the Control Panel which raises your skill level develops.
  • Page 53 WARNING Omeo does not rotate while the Stabilising Neutral Balance, referred to below, is where When you are sitting on the Omeo preparing to Legs are still down. Moving while Stabilising you have centred your body mass on the Seat,...

  • Page 54: Directional Riding

    4. Now ride a circle in the opposite direction in a Main Control Switch once. The Stabilising start and stop manner Legs will lower and the Omeo will go into 5. Ride in circles and then figure 8 patterns of ‘Active Standby Mode’ which is indicated by a approximately 2m (6.5ft) in a controlled and...
  • Page 55 Figure 28: Directional riding using the ASC Steering. a horizontal position. (Refer to Steering Selection Lever, Pg. 31). Your Omeo will now be in ASC Mode and the Seat is a live platform and able to move in all directions 5.
  • Page 56 Main Control Switch once. It is important that you keep the Seat level when performing this action 12. The Stabilising Legs will lower and the Omeo will go into ‘Active Standby Mode’ which is indicated by a single beep 13.

  • Page 57: Eyes Up

    (Refer to the Segway PT User Manual Pg. 54). Keep your eyes and head up to the direction Stop the Omeo by shifting your weight away from you want to go. Just as with learning to ride the direction you are travelling.

  • Page 58: Expanding Riding Skills

    When you can start, steer and stop with control maintaining constant control. harder to turn your Omeo. It has a more stable and accuracy on a flat smooth surface, you are feel. This setting is best suited for controlled riding...

  • Page 59: Dismounting Your Omeo

    Come to a complete stop, ideally on a stable and flat surface. A level surface is not critical however, as the self-levelling Stabilising Legs will level out the Omeo on uneven ground or moderate slopes 2. Switch the Steering Selection Lever to vertical (Joystick Mode) and push the Main Control Switch once to lower the Stabilising Legs.
  • Page 60 Keep control of the Omeo at all times by firmly holding onto the seat back. It is strongly advised that you do this with the help of your Omeo Agent or a trained spotter. Figure 31: Dismounting your Omeo.

  • Page 61: Shutting Down Your Omeo

    Securing your Omeo other and be mindful of the potential threat to others • Do not park your Omeo across doorways or in The Omeo uses the Segway PT security system. the path of mainstream traffic Refer to the Segway PT User Manual (Pg. 75).

  • Page 62: Riding Tips And Safety Guidelines

    • Make sure that you know how to use all Omeo • In tight areas and rough surfaces, or on a controls, settings and InfoKey™ Controller...

  • Page 63: Report All Incidents

    When powering off, the Omeo may attempt to Batteries that recharges the batteries as you go balance (though less aggressively) when the If you or any other rider of your Omeo is involved down a slope / hill Stabilising Legs are down. The Wheels may skid...

  • Page 64: Section 8 Batteries & Charging

    Batteries according to these guidelines. charging protection circuits. • Keep out of reach of children and pets. • Do not wash the Omeo with a power washer Exposure to Battery voltage could result in NOTICE or high-pressure hose. Avoid getting water death or serious injury.

  • Page 65: Battery Specifications

    If you suspect the Batteries Batteries or Powerbase have been submerged or experienced water intrusion, call Omeo Refer to Table 4: Omeo Lithium-ion / Segway PT Technology Technical Support immediately Battery Specifications. at +64 6 9296548. Until you receive further instructions, store the Omeo upright, outdoors, and away from flammable objects.

  • Page 66: Auxiliary Batteries

    Auxiliary Power Supply USA / Canada – XP Power Model ACM 24US24 100-240 VAC, 0.5A; 24VDC, 1.0A Rest of the world – Sunny Billion Power Model SBP-240100 100-240 VAC; 50 / 60Hz SECTION 8 BATTERIES & CHARGING OMEO EVOLUTION USER MANUAL...

  • Page 67: Charging Your Batteries

    Lead and Plug. This is inserted into the Main • Temperature of the Batteries – Batteries that Charge Port on the front of the Omeo and are too hot or too cold may not charge or connected into an AC wall socket may take much longer to charge.

  • Page 68: Omeo Lithium-Ion / Segway Batteries (Drive-Batteries)

    Unplug the Power Cord from both the AC the Stabilising Legs down outlet and your Omeo and store it in a safe 3. Open the Main Charge Port on the front of the place (for example, the rear hatch of your...

  • Page 69: Omeo Auxiliary Batteries

    To charge your Omeo’s Auxiliary Batteries: Unplugging Your Omeo’s Auxiliary Battery Charger Put your Omeo in a clean, dry place that is within the recommended charging When you are ready to use your Omeo: temperature range. It must be stable, in an...

  • Page 70: Battery Management Indicators For The Auxiliary Batteries

    Battery Management Indicators for Table 6: Auxiliary Battery system Indicators when the Omeo is Powered on (with InfoKey™ Controller). the Auxiliary Batteries When the Omeo is powered on (Standby or Balance Mode) The Indicator Lights for the Auxiliary Battery Is only activated when the Main Control Switch is pushed...
  • Page 71 Is activated when the Main Control Switch is pushed for a sufficient amount of time (e.g. 1,2, 3 x) for a White single flash command to be received, no matter what status of the Omeo. This is a positive signal of function. Solid green light with eventual progression to...

  • Page 72: Battery Charge Indicator Lights (For The Segway Pt Lithium-Ion Batteries)

    Omeo Service Technician at service intervals and replaced as required. Performance NOTICE Refer to Segway PT User Manual (Pg. 93). If a Certified Omeo Service Technician is not available please contact Omeo Technology to make alternative arrangements. SECTION 8 BATTERIES & CHARGING OMEO EVOLUTION USER MANUAL...

  • Page 73: Battery Transportation, Shipping And Disposal

    Battery Transportation, Shipping, and Disposal Refer also to Segway PT User Manual (Pg. 95). Travel Advisory When wanting to travel with your Omeo with Shipping Lithium-ion Batteries Lithium-ion Batteries fixed, notify your travel agent, airline or shipper. Most will have guidelines...
  • Page 74 Table 8: Key information about the Omeo for Airlines and Shipping providers. Key information about the Omeo (for airlines and shipping providers) Make and Model Omeo Evolution 1 Manufacturer Omeo Technology Limited (omeotechnology.com) Drive Batteries Lithium-ion InfoKey™ Controller held with operator. Battery removed.
  • Page 75 Hazardous Goods Non-hazardous. Unrestricted for transportation by any means Switch Button on body will turn on lights Tare weight of Omeo 75kg (165lbs) Size (dimensions) H 610mm / 24in x W 650mm / 25.2in x L 770mm / 39.4in SECTION 8 BATTERIES & CHARGING...

  • Page 76: Lifting Your Omeo

    As the Omeo weights 75kg (165lbs), it is important to use proper techniques to safely lift and load your Omeo. Omeo Technology recommends that two people work together to lift the Omeo by the Hand Grips (See Figure 35). Ideally you want to use a mechanical or electrical lift, hoist, or wheel up it and down ramps.

  • Page 77: Handling Your Omeo When Transporting

    InfoKey™ Controller which must be within 2m (6.5ft) of your Omeo to function. • Keep the Omeo powered off with the Stabilising Legs up. Fold the footrest up so the Omeo can be tilted forward and rest on the edge of the footplate.
  • Page 78 Leaving the Stabilising Legs lowered could result in damage by handlers or movement in the transporter. Figure 36: Your Omeo can be tilted forward to rest on the back of the raised Footplate. SECTION 8 BATTERIES & CHARGING OMEO EVOLUTION USER MANUAL...
  • Page 79 Tie Down Points There are four Tie Down Points on the Omeo to secure it when transporting (a requirement on some public transport) (Figure 37). The Hand Grips on your Omeo can be also be used as the tie down point to secure it whilst being transported.

  • Page 80: Section 9: Maintaining Your Omeo

    Wheels designed to be weather and low-impact resistant. To ensure optimal performance you need to maintain your Omeo by keeping it clean, dry and Refer to the Segway PT User Manual (Pg. 98). correctly assembled with Tyres inflated to correct pressures and the Batteries charged.

  • Page 81: Cleaning Your Omeo

    Cleaning your Omeo WARNING Do not clean your Omeo’s Body or Tyres with any abrasive or solvent chemicals. Use of such products may reduce traction or damage your Omeo, increasing the risk of a fall. Refer also to Segway PT User Manual (Pg. 99).

  • Page 82: Section 10: Servicing Your Omeo

    Section 10: Servicing your Omeo Replacing parts WARNING If a part of your Omeo breaks or you have any Before performing any maintenance or questions regarding replacement parts, contact installing any part or accessories, you must your nearest Authorised Omeo Agent, a Certified always power off your Omeo and ensure the AC Omeo Service Technician or Omeo Technology.

  • Page 83: Service Procedures

    The tyre pressures for the Omeo Standard and All-Terrain are as for the Segway (Refer to Table 1: Omeo Specifications, Pg. 18). Make sure the Omeo is powered off and in a stable upright position with the Stabilising Legs down in the first instance (see Figure 39).

  • Page 84: Install And Remove Tyre / Wheel Assembly

    Install and Remove Tyre / Wheel Assembly Refer to Segway PT User Manual (Pg. 108). Figure 40: Install and remove standard tyres / wheels. Figure 41: Install and remove All-Terrain tyres / wheels. SECTION 10 SERVICING YOUR OMEO EVOLUTION OMEO EVOLUTION USER MANUAL...

  • Page 85: Remove / Install Off-Road Kit Wheel Guards (Fenders)

    Make sure that the Omeo is unplugged and powered off NOTICE The Omeo does not have to be on its side to take off the Guards. It is safe to take the Guards off whilst the Omeo is in an upright position.

  • Page 86: Replacing The Infokey™ Controller Battery

    When it comes to replacing your InfoKey™ Controller batteries it is highly recommended that you get in contact with your Omeo Agent or Omeo Technology to source high quality batteries. It is important that you use high quality batteries to maximise the useful life of your InfoKey™.

  • Page 87: Section 11: Customisations

    Section 11: Customisations Your Omeo can be customised to the needs of individual riders. This can allow each rider to optimise control of the Omeo according to their abilities. You can adjust: • Seat Location • Seat Height • Footplate Height •...

  • Page 88: Seat Location

    Seat Location Seat Pan Forward and Back How to adjust the Seat Pan: The Seat Pan on your Omeo is adjustable forward Remove the Seat Cushion by releasing the and back in 20mm (0.78in) increments. Adjustment Velcro on the underside and rear then slide...

  • Page 89: Seat Height

    NOTICE The ASC’s pivoting Seat and the self-levelling The Seat height can be adjusted by 45mm function of your Omeo must be taken into (2in) at 15mm (0.6in) increments up and down account when selecting the most suitable Seat to customise to leg length and transfer heights.
  • Page 90 Mounting Arms 2. For a finer adjustment for dump, washers can be added between the Seat Pan and the Mounting Arm. Figure 44: The Omeo Seat showing the Mounting Arms. SECTION 11 CUSTOMISATIONS OMEO EVOLUTION USER MANUAL...

  • Page 91: Footplate Height

    Whilst it is desirable that your feet are resting Figure 45: Adjust the Footplate height. on the Footplate and can be used for leverage, it is not necessary for operational or safety purposes. SECTION 11 CUSTOMISATIONS OMEO EVOLUTION USER MANUAL...

  • Page 92: Seat Cushion

    (ASC) to help you maintain control of your preference for comfort. A breathable Seat Cover is also available as an Omeo at speed, over bumpy terrain and / or with a The Seat Cushion can be easily replaced and accessory. This is more suited to hot conditions variable payload.

  • Page 93: Accessories

    Accessories Railblaza Accessories The Omeo is fitted with a RailBlaza Star-lock on the opposite arm to the Joystick. There are numerous Omeo by RailBlaza accessories designed to fit the Star-lock which are available on the Omeo Technology website. Seat Cover Vinyl suited to hot conditions and prolonged use.

  • Page 94: Section 12: Troubleshooting

    • References to Authorised Segway Dealer • If the Omeo will still not enter Balance Mode, adding on any approved accessories. and replace with Certified Omeo Service identify the error icon on the InfoKey™...

  • Page 95: Omeo Specific

    Omeo Specific PROBLEM: PROBLEM: Safety Shutdown occurs when entering or leaving The Omeo turns by itself when in Joystick Mode. PROBLEM: a building. RECOMMENDED ACTION: The Seat Back moves side to side when riding RECOMMENDED ACTION: Turn your Omeo off and make sure that the RECOMMENDED ACTION: (Refer to the Segway PT User Manual, Pg.
  • Page 96 RECOMMENDED ACTION: 1. Check for foreign debris or build-up of sand, 1. Check on the Omeo Display Panel to see if the 1. Lower all Stabilising Legs and check for debris ice, mud and / or grime in, around and under...
  • Page 97 Indicator Light is flashing red and depress the Main Control Switch once to 2. If the noise is always present when the Omeo lower the Stabilising Legs within 10 seconds 2. If the light is red and flashing once every is moving, or problem persists contact your 1.5 seconds in a continuous pattern for 20...

  • Page 98: Balance Mode Error Conditions

    Balance Mode Error Conditions If your Omeo will not enter Balance Mode, contact your Authorised Omeo Agent or Omeo Technology to fix the system error. Error Codes: Related to the Omeo System Interface Codes are displayed by the Auxiliary Indicator Light on the Display Panel (Figure 46).
  • Page 99 Flashes between white and blue, The Auxiliary Indicator Light pattern should only flash for 30 seconds after an attempt to raise the Stabilising Legs has yellow and blue, or red and blue been made. SECTION 12 TROUBLESHOOTING OMEO EVOLUTION USER MANUAL...

  • Page 100: Critical Auxiliary Indicator Light Warnings

    60 seconds if the errors persist, and the Omeo is powered on. If the Omeo is powered off, pressing the Main Control Switch will flash an error code for a further 60 seconds, but note that not all errors can be seen when the Omeo is powered off.
  • Page 101 Error Number Potential Issues Troubleshooting if error persists No communication across boards Steering sensor error Button error Refer to Certified Omeo Service Technician or Power Base error Omeo Technology Firmware error Stabilising Leg error Power off during Stabilising Leg raise...

  • Page 102: Section 13: Contact And Legal

    Compliances Radio Frequency Interference Refer to the Segway PT User Manual (Pg. 134). and Warnings If you or any other user of your Omeo is involved in an accident, or if your Omeo performs in a Miscellaneous Regulatory Segway way that you do not intend or in a way that it is...

  • Page 103: Omeo

    This declaration of conformity is issued under the sole responsibility of the manufacturer. Risk Level Medium / Level 2 Product Name Omeo Evolution 1 Classification Personal Mobility Device Serial Number OE1-000001-100000 SECTION 13 CONTACT & LEGAL OMEO EVOLUTION USER MANUAL...
  • Page 104 Voltage Fluctuation and Flicker AS / NZS 4268:2017 Radio Equipment and systems-Short Range Devices ACMA Radiocommunications (Short range Devices) Standard 2014 FCC 47 Code of Federal Subpart A & B-Unintentional Radiators Regulations Part 15 SECTION 13 CONTACT & LEGAL OMEO EVOLUTION USER MANUAL...

  • Page 105: Section 14: Owner's Maintenance Schedule

    Free of dirt, mud, sand, oil etc. Undercarriage, Seat, Wheels, Clean with damp cloth Tyres To keep your Omeo in good operable order you should carry out basic checks before each Standard 15psi ride and a more thorough check once a month.
  • Page 106 Adjust Dampening Control more experienced. Gives a more responsive ride Seat height and dump Adjust Seat settings No noise, vibration Gearbox Check for unusual noises Smooth ride SECTION 14 OWNER’S MAINTENANCE SCHEDULE OMEO EVOLUTION USER MANUAL...

  • Page 107: Monthly Checks

    Check torque on wheel nuts Wheel Nuts 30N-m Battery level InfoKey™ Controller Functions Inspect around dust cover for cracks, Contact Authorised Omeo Agent for Seat seal debris, wear and tear replacement Seat mounting bolts Check for tightness Check the level on the InfoKey™...
  • Page 108 Recess areas Check for obstruction, debris Gearbox Check for unusual noises WARNING Always be aware of your environment before riding your Omeo and check for any hazards. SECTION 14 OWNER’S MAINTENANCE SCHEDULE OMEO EVOLUTION USER MANUAL...

  • Page 109: My Omeo

    My Omeo My Omeo details Age / Date of delivery Serial Number Authorised Omeo Agent Contact Certified Omeo Service Technician Service Centre SECTION 14 OWNER’S MAINTENANCE SCHEDULE OMEO EVOLUTION USER MANUAL...

  • Page 110: Service Record

    Service Record NOTICE Servicing at the recommended intervals is designed to make sure that you get the best out of your Omeo and is a requirement to keep your Warranty valid. Date Notes SECTION 14 OWNER’S MAINTENANCE SCHEDULE OMEO EVOLUTION USER MANUAL...
  • Page 111 Date Notes SECTION 14 OWNER’S MAINTENANCE SCHEDULE OMEO EVOLUTION USER MANUAL...
  • Page 112 Ake Ake Place PO Box 46, Otaki 5542 New Zealand omeotechnology.com...

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