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Springs Window Fashions RTS Motorized Shade Owner's Manual

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Owner's Manual
RTS Motorized Shades

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Steve Link
May 30, 2025

My shades are around 20 years old 2 of my shades open and close perfectly but the third one only goes up and down about an inch.my remote is different than one shown on your instructions. my remote has 3 buttons the top one is round the 2nd button is in the shape of a up arrow and the third is in the shape of a down arrow. How down I adjust the upper and lower limits. Thank You

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1 comments:
Mr. Anderson
May 30, 2025

To adjust the upper and lower limits on a Springs Window Fashions motorized shade using a remote with three buttons (round top button “MY”, UP arrow, and DOWN arrow), follow these steps:

To adjust the lower limit:
1. Disconnect power to all other shades to avoid unwanted adjustments.
2. Move the shade to your desired lower limit using the UP or DOWN buttons. The shade only moves while the button is pressed.
3. When the shade reaches the new lower limit, press and hold both the UP and DOWN buttons at the same time for about 5 seconds until the shade jogs (moves briefly up and down).
4. Press and hold the “MY” button for about 3 seconds until the shade jogs again. The new lower limit is now saved.

To adjust the upper limit (optional):
1. Move the shade to your desired upper position using the UP or DOWN buttons.
2. When the shade stops at the desired upper limit, press and hold both the UP and DOWN buttons for about 5 seconds until the shade jogs.
3. Press and hold the “MY” button for about 3 seconds until the shade jogs again. The new upper limit is now saved.

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Summary of Contents for Springs Window Fashions RTS Motorized Shade

  • Page 1 Owner’s Manual RTS Motorized Shades...

  • Page 2: Table Of Contents

    Helpful Tips and FAQs ....................20–22 Contact Information ......................23 Your controls have been programmed by Springs Window Fashions to control your shade. The upper and lower limits and “MY” position have already been set. If you are not satisfied with any default upper, lower, or “MY”...

  • Page 3: About Your Motorized Shade

    Please be sure to read and remove the securing tape and label before operating your motorized shade. For initial unpacking of the rechargeable motor, wake up the motor by briefly pressing the motor head programming button or plugging in the charger.

  • Page 4: Control Features

    Operate your shade with your handheld remote or wireless wall switch control. Your controls have been programmed by Springs Window Fashions to control your shade. The upper and lower limits and “MY” position have already been set. If you are not satisfied with any default upper, lower, or “MY”...

  • Page 5: Shade Adjustments

    Shade Adjustments Adjusting Your Shade’s Default Upper Limit (OPTIONAL) If you would like to adjust your shade’s default upper limit *PRODUCT SAFETY NOTE: • For Cellular, Pleated, Roman, and Natural Shades - Adjusting the motor too tight can cause the motor to fail and/or break/fray the internal cording. •...

  • Page 6: Adjusting Your Shade's Default Lower Limit

    Adjusting Your Shade’s Default Lower Limit (OPTIONAL) If you would like to adjust your shade’s default lower limit *PRODUCT SAFETY NOTE: • For Cellular, Pleated, Roman, Roman and Natural Shades - Extending the shade beyond the ordered limits can cause shade damage. •...

  • Page 7: Adjusting Your Shade's "My" Position

    Adjusting Your Shade’s “MY” Position (OPTIONAL) Your control has been programmed by Springs Window Fashions to control your shade. The “MY” position has been set, and you may choose to adjust this setting. When adjusting the “MY” position on your product sharing a channel, it is important to adjust each individually.

  • Page 8: Adding Additional Controls

    Adding Additional Controls The Copy & Paste Sequence The basic sequence of copy and paste allows you to add new remotes to your shade and to create groups of shades that will operate together. A channel is used to operate motorized shades with controls.

  • Page 9: Adding A Control Or Channel

    Adding a Control or Channel Do not press the programming button outside of this sequence unless otherwise instructed by a Customer Service Agent. Before you start, decide which remote you want to control the shade. If your remote currently operates a group of shades, you first need to disconnect power to all other shades to prevent unwanted channel/remote assignments.

  • Page 10: Deleting A Control Or Channel

    Deleting a Control or Channel Before you start, decide which remote you want to remove from the shade’s memory. If your remote currently operates a group of shades, you first need to disconnect power to all other shades to prevent unwanted channel/remote assignments. You will need a paperclip or similar item. Start with the control or channel that you intend to keep and currently operates the shade.

  • Page 11: Creating Group Control

    Creating Group Control NOTE: Use the programming sequence below to control multiple shades with one control, also known as “creating a group.” Be sure to review and understand “Adding a Control” before moving on to this programming sequence. You can also review the online video “Copy and Paste Part 1 and Part 2”...

  • Page 12: Pair A New Remote To Simple Motorized Shade

    Pair a New Remote to the Simple Motorized Shade You might need to do this if you bought a new simple motor shade after your initial purchase or replacing a lost/broken remote used with the simple motor shade. Disconnect power to shade for a maximum of 2 minutes. Connect power to shade;...

  • Page 13: Rechargeable Motor Sleep Mode

    Rechargeable Motor Sleep Mode Activating and Deactivating Sleep Mode Before you start. If your remote currently operates a group of rechargeable motorized shades on the same channel, you first need to put all other shades into sleep mode to prevent unwanted adjustments. Activating Sleep Mode Briefly press and hold the motor head program button until the shade jogs once, approximately 3 seconds.

  • Page 14: Shade Adjustments On Rechargeable Motor

    Shade Adjustments on Rechargeable Motor Adjusting Your Shade’s Default Upper Limit (OPTIONAL) If you would like to adjust your shade’s default upper limit *PRODUCT SAFETY NOTE: • For Solar and Roller Shades - Be sure the hembar does not lift into the fascia or cassette; this could cause the hembar to get stuck and/or damage the fabric.

  • Page 15: Adjusting Your Shade's Default Upper Limit

    Adjusting Your Shade’s Default Lower Limit (OPTIONAL) If you would like to adjust your shade’s default lower limit *PRODUCT SAFETY NOTE: • If your shade will not lower to your desired lower limit, contact a customer service agent for assistance. Before you start.

  • Page 16: Adjusting Your Shade's Default Lower Limit

    Adjusting Your Shade’s “MY” Position (OPTIONAL) Your control has been programmed by Springs Window Fashions to control your shade. The “MY” position has been set, and you may choose to adjust this setting. When adjusting the “MY” position on your product sharing a channel, it is important to adjust each individually.

  • Page 17: Rechargeable Motor Control Options

    Rechargeable Motor Control Options Adding a Control or Channel Do not press the programming button outside of this sequence unless otherwise instructed by a Customer Service Agent. Before you start, decide which remote you want to control the shade. If your remote currently operates a group of shades, you first need a paperclip or similar item.

  • Page 18: Deleting A Control Or Channel

    Deleting a Control or Channel Before you start, decide which remote you want to remove from the shade’s memory. If your remote currently operates a group of shades, you first need a paperclip or similar item. Before you start. If your remote currently operates a group of rechargeable motorized shades on the same channel, you first need to put all other shades into sleep mode to prevent unwanted adjustments.

  • Page 19: Creating Group Control

    Creating Group Control NOTE: Use the programming sequence below to control multiple shades with one control, also known as “creating a group.” Be sure to review and understand “Adding a Control” before moving on to this programming sequence. Call your Customer Service Agent if you need additional assistance.

  • Page 20: Helpful Tips And Faqs

    Helpful Tips and FAQs For video tutorials and the most up-to-date troubleshooting information, visit our Motorization Knowledge Base at www.motorization.support. Our customer service team is available at 1-800-221-6352, Monday through Friday from 8:30 a.m. to 7:00 p.m. Eastern. You can also email us at motorization.support@springswindowfashions.com. FAQ: When I activate the “MY”...
  • Page 21 • If LED light on motor is not blinking red — shades are shipped with radio technology deactivated to prevent damage during shipping. To activate the radio technology, simply press and release the motor head program button: the shade will jog once. If these solutions do not resolve the issue, please contact Customer Service to assist you.
  • Page 22 FAQ: What do the LED colors on my rechargeable motorized shade mean? Color Sequence Meaning Slow Blinking (3 seconds) Low battery; needs charging Green Glowing Upper limit adjustment mode Green Slow Blinking Lower (down) limit adjustment mode Green Fast Blinking Adding/Deleting Controller programming mode Green/Yellow Alternating...
  • Page 24 For video tutorials and additional help, visit www.motorization.support Customer Service 1-800-221-6352 motorization.support@springswindowfashions.com Copyright Somfy Systems, Inc 06/2018 95-0203-02 (05/19) 18-10062...

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