Aurora DXM G4 Series User Manual

Digital xtreme card chassis 8x8 & 16x16

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USERS GUIDE
DXM G4 Series
Digital Xtreme Card Chassis 8x8 & 16x16
www.auroramm.com
Manual Number: 190820 | Firmware Rev: 3.0.3

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  • Page 1 USERS GUIDE DXM G4 Series Digital Xtreme Card Chassis 8x8 & 16x16 www.auroramm.com Manual Number: 190820 | Firmware Rev: 3.0.3...
  • Page 1 USERS GUIDE DXM G4 Series Digital Xtreme Card Chassis 8x8 & 16x16 www.auroramm.com Manual Number: 190709 | Firmware Rev: X.X...
  • Page 2 Please review the following safety precautions. If this is the first time using this model, then read this manual before installing or using the product. If the product is not functioning properly, please contact your local dealer or Aurora for further instructions.
  • Page 2 Please review the following safety precautions. If this is the first time using this model, then read this manual before installing or using the product. If the product is not functioning properly, please contact your local dealer or Aurora for further instructions.
  • Page 3: Table Of Contents

    USERS GUIDE TABLE OF CONTENTS PACKAGE CONTENTS ............................. 5 CARDS & ACCESSORIES ............................6 INTRODUCTION ..............................10 About ................................. 10 Features................................10 DXM-884 Front ..............................11 DXM-884 Rear ..............................12 DXM-1616 Front ..............................13 DXM-1616 Rear ..............................14 CARD FUNCTIONALITY ............................15 Main Control Card .............................
  • Page 3: Table Of Contents

    USERS GUIDE TABLE OF CONTENTS PACKAGE CONTENTS ............................. 5 CARDS & ACCESSORIES ............................6 INTRODUCTION ..............................10 About ................................. 10 Features................................10 DXM-884 Front ..............................11 DXM-884 Rear ..............................12 DXM-1616 Front ..............................13 DXM-1616 Rear ..............................14 CARD FUNCTIONALITY ............................15 Main Control Card .............................
  • Page 4 USERS GUIDE CONNECTOR PIN DEFINITION ..........................40 HDMI .................................. 40 CAT5e/6/6A ............................... 40 RS-232................................41 APPENDIX 1 ................................42 Troubleshooting ..............................42 APPENDIX 2 ................................43 Firmware Update ............................... 43 APPENDIX 3 ................................45 Telnet and RS-232 Protocol..........................45 APPENDIX 4 ................................53 Recommended Cabling .............................
  • Page 4 USERS GUIDE CONNECTOR PIN DEFINITION ..........................40 HDMI .................................. 40 CAT5e/6/6A ............................... 40 RS-232................................41 APPENDIX 1 ................................42 Troubleshooting ..............................42 APPENDIX 2 ................................43 Firmware Update ............................... 43 APPENDIX 3 ................................45 Telnet and RS-232 Protocol..........................45 APPENDIX 4 ................................53 Recommended Cabling .............................
  • Page 5: Package Contents

    USERS GUIDE PACKAGE CONTENTS Please make sure the following items are included within your package. Contact your dealer if any items are missing or damaged.  DXM-884-G4  IEC Power Cord  DXM-1616-G4  IEC Power Cord Note: Go to www.auroramm.com for latest manual and firmware. www.auroramm.com...
  • Page 5: Package Contents

    USERS GUIDE PACKAGE CONTENTS Please make sure the following items are included within your package. Contact your dealer if any items are missing or damaged.  DXM-884-G4  IEC Power Cord  DXM-1616-G4  IEC Power Cord Note: Go to www.auroramm.com for latest manual and firmware. www.auroramm.com...
  • Page 6: Cards & Accessories

    USERS GUIDE CARDS & ACCESSORIES DIGITAL XTREME (GEN 4) – CARDS I nput Cards DXCI-1-HDMI-G4 1 Input HDMI 4K60 444 Card with Stereo Audio Input DXCI-1-HDBT1-G4 1 Input HDBaseT 230' (70m) CAT 4K30 444/4K60 420 Card DXCI-1-HDBT2-G4 1 Input HDBaseT 330' (100m) CAT 4K30 444/4K60 420 Card DXCI-1-SDI-G4 1 Input 3G SDI Card Output Cards...
  • Page 6: Cards & Accessories

    USERS GUIDE CARDS & ACCESSORIES DIGITAL XTREME (GEN 4) – CARDS I nput Cards DXCI-1-HDMI-G4 1 Input HDMI 4K60 444 Card with Stereo Audio Input DXCI-1-HDBT1-G4 1 Input HDBaseT 230' (70m) CAT 4K30 444/4K60 420 Card DXCI-1-HDBT2-G4 1 Input HDBaseT 330' (100m) CAT 4K30 444/4K60 420 Card DXCI-1-SDI-G4 1 Input 3G SDI Card Output Cards...
  • Page 7 USERS GUIDE DXCO-1-HDMI-G4 1 Output HDMI 4K60 444 with Stereo audio output Card DXCO-1-SHDMI-G4 1 Output HDMI with 4K30 444/4K60 420 Scaler and Stereo audio output Card. Allows for seamless switching. DXCO-1-HDBT1-G4 1 Output HDBaseT 230' (70m) CAT 4K30 444/4K60 420 with Stereo audio output Card DXCO-1-HDBT2-G4 1 Output HDBaseT 330' (100m) CAT 4K30 444/4K60 420 with...
  • Page 7 USERS GUIDE DXCO-1-HDMI-G4 1 Output HDMI 4K60 444 with Stereo audio output Card DXCO-1-SHDMI-G4 1 Output HDMI with 4K30 444/4K60 420 Scaler and Stereo audio output Card. Allows for seamless switching. DXCO-1-HDBT1-G4 1 Output HDBaseT 230' (70m) CAT 4K30 444/4K60 420 with Stereo audio output Card DXCO-1-HDBT2-G4 1 Output HDBaseT 330' (100m) CAT 4K30 444/4K60 420 with...
  • Page 8 USERS GUIDE DIGITAL XTREME ACCESSORIES Ex ternal HDBT B ox es and W all P lates DXE-CAT-RX1-4K 230' (70m) HDBaseT Receiver (No PS) DXE-CAT-RX2-4K 328'/600' (100/183m) HDBaseT Receiver (No PS) DXE-CAT-TX1-4K 230' (70m) HDBaseT Transmitter (No PS) DXE-CAT-TX2-4K 328'/600' (100/183m) HDBaseT Transmitter (No PS) DXW-2 2 Input HDBaseT Wall Plate (VGA &...
  • Page 8 USERS GUIDE DIGITAL XTREME ACCESSORIES Ex ternal HDBT B ox es and W all P lates DXE-CAT-RX1-4K 230' (70m) HDBaseT Receiver (No PS) DXE-CAT-RX2-4K 328'/600' (100/183m) HDBaseT Receiver (No PS) DXE-CAT-TX1-4K 230' (70m) HDBaseT Transmitter (No PS) DXE-CAT-TX2-4K 328'/600' (100/183m) HDBaseT Transmitter (No PS) DXW-2 2 Input HDBaseT Wall Plate (VGA &...
  • Page 9 USERS GUIDE Rack M ounts / P ow er Supplies / Cables DXE-CAT-RK3 3RU Rack Mount Kit for DXE-CAT-S1/S2/S2L (Fits up to 16 DXE-CAT units in 3RU space) DXE-CAT-RK3BL Blank Panels for DXE-CAT-RK3 Rack Mount PS0053-1 24VDC PS w/US Adaptor (DXE-CAT) CA0052-F2T3R 3.5mm TRS to FEMALE DB9 2-TX 3-RX (Null Modem) CA0052-F3T2R...
  • Page 9 USERS GUIDE Rack M ounts / P ow er Supplies / Cables DXE-CAT-RK3 3RU Rack Mount Kit for DXE-CAT-S1/S2/S2L (Fits up to 16 DXE-CAT units in 3RU space) DXE-CAT-RK3BL Blank Panels for DXE-CAT-RK3 Rack Mount PS0053-1 24VDC PS w/US Adaptor (DXE-CAT) CA0052-F2T3R 3.5mm TRS to FEMALE DB9 2-TX 3-RX (Null Modem) CA0052-F3T2R...
  • Page 10: Introduction

    USERS GUIDE INTRODUCTION About The 4th Generation Digital Xtreme Series is a 4K60 4:4:4 capable modular matrix switch, card-based chassis/frame, with a full complement of multimedia input and output cards. I/O cards have one channel of Input or Output and are available with HDMI®, HDBaseT™, and SDI interfaces. The DXM-G4 series is designed for ‘ease of service’...
  • Page 10: Introduction

    USERS GUIDE INTRODUCTION About The 4th Generation Digital Xtreme Series is a 4K60 4:4:4 capable modular matrix switch, card-based chassis/frame, with a full complement of multimedia input and output cards. I/O cards have one channel of Input or Output and are available with HDMI®, HDBaseT™, and SDI interfaces. The DXM-G4 series is designed for ‘ease of service’...
  • Page 11: Dxm-884 Front

    USERS GUIDE DXM-884 Front 5” color touch screen for routing and setup.  www.auroramm.com...
  • Page 11: Dxm-884 Front

    USERS GUIDE DXM-884 Front 5” color touch screen for routing and setup.  www.auroramm.com...
  • Page 12: Dxm-884 Rear

    USERS GUIDE DXM-884 Rear Rear 8 input only slots  4 input/output slots  4 output only slots  1 control card slot with 10/100 LAN and RS-232 port  2 IEC power connectors for redundant power.  1 Expansion slot for additional control ports and future capabilities. ...
  • Page 12: Dxm-884 Rear

    USERS GUIDE DXM-884 Rear Rear 8 input only slots  4 input/output slots  4 output only slots  1 control card slot with 10/100 LAN and RS-232 port  2 IEC power connectors for redundant power.   1 Expansion slot for additional control ports and future capabilities. www.auroramm.com...
  • Page 13: Dxm-1616 Front

    USERS GUIDE DXM-1616 Front 5” color touch screen for routing and setup.  www.auroramm.com...
  • Page 13: Dxm-1616 Front

    USERS GUIDE DXM-1616 Front 5” color touch screen for routing and setup.  www.auroramm.com...
  • Page 14: Dxm-1616 Rear

    USERS GUIDE DXM-1616 Rear Rear 16 input only slots  16 output only slots  1 control card slot with 10/100 LAN and RS-232 port  2 IEC power connectors for redundant power.  1 Expansion slot for additional control ports and future capabilities. ...
  • Page 14: Dxm-1616 Rear

    USERS GUIDE DXM-1616 Rear Rear 16 input only slots  16 output only slots  1 control card slot with 10/100 LAN and RS-232 port  2 IEC power connectors for redundant power.  1 Expansion slot for additional control ports and future capabilities. ...
  • Page 15: Card Functionality

    USERS GUIDE CARD FUNCTIONALITY Main Control Card The main control card comes with the DXM unit and allows the control of the unit via LAN or RS-232. LED’s: STA (Status): Green if signal is active PWR (Power): Red if board is working accordingly Technical parameters Type Specification...
  • Page 15: Card Functionality

    USERS GUIDE CARD FUNCTIONALITY Main Control Card The main control card comes with the DXM unit and allows the control of the unit via LAN or RS-232. LED’s: STA (Status): Green if signal is active PWR (Power): Red if board is working accordingly Technical parameters Type Specification...
  • Page 16: Hdbaset Cards

    USERS GUIDE HDBaseT Cards HDBaseT input and output cards are designed to receive or transmit audio, video, control, and power up to 70m with 24bit 4K30Hz/4K60 4:2:0 depending on model using a single common CAT 5e / 6 / 6A cable. DXCI-1-HDBT1 & DXCO-1-HDBT1 will go up to 230ft with 36bit color depth. DXCI-1HDBT2 &...
  • Page 16: Hdbaset Cards

    USERS GUIDE HDBaseT Cards HDBaseT input and output cards are designed to receive or transmit audio, video, control, and power up to 70m with 24bit 4K30Hz/4K60 4:2:0 depending on model using a single common CAT 5e / 6 / 6A cable. DXCI-1-HDBT1 & DXCO-1-HDBT1 will go up to 230ft with 36bit color depth. DXCI-1HDBT2 &...
  • Page 17 USERS GUIDE DXCO-1-HDBT1-G4 / DXCO-1-HDBT2-G4 LED’s: STA (Status): Green if signal is active PWR (Power): Red if board electricity works accordingly Technical parameters The board type HDBT1 input HDBT2 input HDBT1 output HDBT2 output number/Signal types A HDBaseT audio and video signals and control signals The connector type RJ-45 8P line terminal Recommend the cable...
  • Page 17 USERS GUIDE DXCO-1-HDBT1-G4 / DXCO-1-HDBT2-G4 LED’s: STA (Status): Green if signal is active PWR (Power): Red if board electricity works accordingly Technical parameters The board type HDBT1 input HDBT2 input HDBT1 output HDBT2 output number/Signal types A HDBaseT audio and video signals and control signals The connector type RJ-45 8P line terminal Recommend the cable...
  • Page 18 USERS GUIDE Support color space RGB;YCbCr(4:2:2) YCbCr(4:4:4) Seamless switching No support EDID management DDC channels, EDID manager HDCP Management Settings HDCP authorization or not Board type HDBT1 input HDBT2 input HDBT1 output HDBT2 output Audio embedded embedded De-embedded Port hot plug support Power supply Single channel transceiver power supply DC +28V...
  • Page 18 USERS GUIDE Support color space RGB;YCbCr(4:2:2) YCbCr(4:4:4) Seamless switching No support EDID management DDC channels, EDID manager HDCP Management Settings HDCP authorization or not Board type HDBT1 input HDBT2 input HDBT1 output HDBT2 output Audio embedded embedded De-embedded Port hot plug support Power supply Single channel transceiver power supply DC +28V...
  • Page 19: Hdmi Cards

    USERS GUIDE HDMI Cards ® HDMI input and output cards support 4K60Hz 4:4:4 video resolutions with stereo and Dolby Surround Sound audio. The input and output cards will work with DVI signals. The output card has the unique ability to auto detect a DVI display or device connected and automatically remove the audio from the signal even if the source is HDMI.
  • Page 19: Hdmi Cards

    USERS GUIDE HDMI Cards HDMI input and output cards support 4K60Hz 4:4:4 video resolutions with stereo and Dolby ® Surround Sound audio. The input and output cards will work with DVI signals. The output card has the unique ability to auto detect a DVI display or device connected and automatically remove the audio from the signal even if the source is HDMI.
  • Page 20 USERS GUIDE DXCO-1-HDMI-G4 LED’s: STA (Status): Green if signal is active PWR (Power): Red if board electricity works accordingly Technical parameters The board type HDMI input HDMI output number/Signal types A HDMI signal A HDMI signal HDMI Type A HDMI Type A The connector type terminal terminal...
  • Page 20 USERS GUIDE DXCO-1-HDMI-G4 LED’s: STA (Status): Green if signal is active PWR (Power): Red if board electricity works accordingly Technical parameters The board type HDMI input HDMI output number/Signal types A HDMI signal A HDMI signal HDMI Type A HDMI Type A The connector type terminal terminal...
  • Page 21 USERS GUIDE RGB;YCbCr(4:2:2) YCbCr(4:4:4) Support color space Seamless switching Not support Support EDID management DDC channels, EDID manager HDCP management Settings HDCP authorization or not Audio embedded embedded De-embedded Port hot plug support Power supply DC +5V 0.25A(1.25W) Storage -20℃ ~ 85℃/ 5%~40% RH temperature/humidity operating 0℃...
  • Page 21 USERS GUIDE RGB;YCbCr(4:2:2) YCbCr(4:4:4) Support color space Seamless switching Not support Support EDID management DDC channels, EDID manager HDCP management Settings HDCP authorization or not Audio embedded embedded De-embedded Port hot plug support Power supply DC +5V 0.25A(1.25W) Storage -20℃ ~ 85℃/ 5%~40% RH temperature/humidity operating 0℃...
  • Page 22: Sdi Cards

    USERS GUIDE SDI Cards 3G SDI input and output cards support 4K30Hz video resolutions with audio. Both the input and output card have the ability to audio de-embed and allow stereo output via the 3 pin Euro connector. DXCI-1-SDI-G4 www.auroramm.com...
  • Page 22: Sdi Cards

    USERS GUIDE SDI Cards 3G SDI input and output cards support 4K30Hz video resolutions with audio. Both the input and output card have the ability to audio de-embed and allow stereo output via the 3 pin Euro connector. DXCI-1-SDI-G4 www.auroramm.com...
  • Page 23 USERS GUIDE DXCO-1-SDI-G4 LED’s: STA (Status): Green if signal is active PWR (Power): Red if board electricity works accordingly Technical parameter The board type 3G SDI Input 3G SDI Output number/Signal types 1channel SD/HD/3G – SDI signal The connector type Recommend the cable 75-5 RG6/RG59 type...
  • Page 23 USERS GUIDE DXCO-1-SDI-G4 LED’s: STA (Status): Green if signal is active PWR (Power): Red if board electricity works accordingly Technical parameter The board type 3G SDI Input 3G SDI Output number/Signal types 1channel SD/HD/3G – SDI signal The connector type Recommend the cable 75-5 RG6/RG59 type...
  • Page 24 USERS GUIDE EDID management Not support HDCP management Not support Audio embedded embedded De-embedded Port hot plug support Power supply Not support Storage 0℃ ~ 60℃/ 5%~40% RH temperature/humidity operating 0℃ ~ 50℃/10%~70% RH temperature/humidity www.auroramm.com...
  • Page 24 USERS GUIDE EDID management Not support HDCP management Not support Audio embedded embedded De-embedded Port hot plug support Power supply Not support Storage 0℃ ~ 60℃/ 5%~40% RH temperature/humidity operating 0℃ ~ 50℃/10%~70% RH temperature/humidity www.auroramm.com...
  • Page 25: Front Panel Functionality

    USERS GUIDE Front Panel Functionality Home Page Button Function Video settings Audio settings EDID management www.auroramm.com...
  • Page 25: Front Panel Functionality

    USERS GUIDE Front Panel Functionality Home Page Button Function Video settings Audio settings EDID management www.auroramm.com...
  • Page 26: Basic Operation

    USERS GUIDE System settings Switches the selected input to all outputs Close the selected outputs Save the actual switching state Restore a switching state Symbol for output with slot number Symbol for input with slot number Audio and video synchronization when switching Opens main interface Basic Operation There are four sub-menus in the main menu, which can be selected: Video, Audio, EDID Management and system...
  • Page 26: Basic Operation

    USERS GUIDE System settings Switches the selected input to all outputs Close the selected outputs Save the actual switching state Restore a switching state Symbol for output with slot number Symbol for input with slot number Audio and video synchronization when switching Opens main interface Basic Operation There are four sub-menus in the main menu, which can be selected: Video, Audio, EDID Management and system...
  • Page 27: Audio Control

    USERS GUIDE Switch signal from one input to all outputs In the video menu, select the input by touch. Next, press the button ‘TO ALL’. This switching is shown in the display. In the video menu, select the input by touch. Now press the output. This switching is shown in the display.
  • Page 27: Audio Control

    USERS GUIDE Switch signal from one input to all outputs In the video menu, select the input by touch. Next, press the button ‘TO ALL’. This switching is shown in the display. In the video menu, select the input by touch. Now press the output. This switching is shown in the display.
  • Page 28 USERS GUIDE individual EDID data is available at the input for the source. This only needs to be done once at the time of install or if destination equipment is changed out to a different model. At the main menu, select the EDID Management icon. Choose the Output you want to copy the EDID from and select the input you want to write this EDID to.
  • Page 28 USERS GUIDE individual EDID data is available at the input for the source. This only needs to be done once at the time of install or if destination equipment is changed out to a different model. At the main menu, select the EDID Management icon. Choose the Output you want to copy the EDID from and select the input you want to write this EDID to.
  • Page 29: System Configuration

    USERS GUIDE System configuration IP configuration In the main menu select System settings, ‘NETWORK’ to configure the LAN Settings. At Server Port you can define the port for the TCP Connection. Commands are also available for the RS232. With activated DHCP the IP Address will be requested from an existing DHCP Server automatically. www.auroramm.com...
  • Page 29: System Configuration

    USERS GUIDE System configuration IP configuration In the main menu select System settings, ‘NETWORK’ to configure the LAN Settings. At Server Port you can define the port for the TCP Connection. Commands are also available for the RS232. With activated DHCP the IP Address will be requested from an existing DHCP Server automatically. www.auroramm.com...
  • Page 30: Rs232 Settings

    USERS GUIDE RS232 settings In the main menu select System settings, ‘UART’ to configure the RS232 settings. www.auroramm.com...
  • Page 30: Rs232 Settings

    USERS GUIDE RS232 settings In the main menu select System settings, ‘UART’ to configure the RS232 settings. www.auroramm.com...
  • Page 31: General Settings

    USERS GUIDE General settings Show unit information Firmware version, Hardware version, MAC address www.auroramm.com...
  • Page 31: General Settings

    USERS GUIDE General settings Show unit information Firmware version, Hardware version, MAC address www.auroramm.com...
  • Page 32: Web Server

    USERS GUIDE Web server The factory default IP: 192.168.88.229, Port 80 User: ‚user’; password: ‚123456‘ To access the web server, connect the PC LAN port directly to the DXM LAN port with a straight RJ45 cable. After making the connection, go to network connection of the PC and revise the IP property to static IP as below. Once done, open a web browser and enter the 192.168.2.245 to access the web server.
  • Page 32: Web Server

    USERS GUIDE Web server The factory default IP: 192.168.88.229, Port 80 User: ‚user’; password: ‚123456‘ To access the web server, connect the PC LAN port directly to the DXM LAN port with a straight RJ45 cable. After making the connection, go to network connection of the PC and revise the IP property to static IP as below. Once done, open a web browser and enter the 192.168.2.245 to access the web server.
  • Page 33 USERS GUIDE Video Port management The Video Management page offers direct, trouble-free switching from any input (source) to one or more outputs (sinks): for switching, user can select the input (once selected, it will stay highlighted) and then click on the output tab (or tabs) to switch.
  • Page 33 USERS GUIDE Video Port management The Video Management page offers direct, trouble-free switching from any input (source) to one or more outputs (sinks): for switching, user can select the input (once selected, it will stay highlighted) and then click on the output tab (or tabs) to switch.
  • Page 34 USERS GUIDE Changing Resolution of Scaler output card The output resolution of a scaler card can only be changed in the Web GUI. In the menu item Video Management on the right, switch to the view 'S2'. There you can set the available resolutions. Likewise, the brightness, color saturation, contrast and sharpness can be finely adjusted by +/- 50.
  • Page 34 USERS GUIDE Changing Resolution of Scaler output card The output resolution of a scaler card can only be changed in the Web GUI. In the menu item Video Management on the right, switch to the view S2. There you can set the available resolutions. Likewise, the brightness, color saturation, contrast and sharpness can be finely adjusted by +/- 50.
  • Page 35 USERS GUIDE activate/ cards The power supply of each input/output card can be switched on/off individually for each card via Web GUI. In the menu item Video Management right-click on the view, S1 '. There you can switch the supply voltage of the card on and off via pull-down (default: ON).
  • Page 35 USERS GUIDE activate/ cards The power supply of each input/output card can be switched on/off individually for each card via Web GUI. In the menu item Video Management right-click on the view, S1 . There you can switch the supply voltage of the card on and off via pull-down (default: ON).
  • Page 36: Serial Management

    USERS GUIDE Audio Port management Choose the Audio Management in the menu bar. Now the available inputs and outputs will be shown. At first, select the source and then the output(s). Note: V means in Video signal embedded; E means external connector. With 'mute output' the selected output can be muted.
  • Page 36: Serial Management

    USERS GUIDE Audio Port management Choose the Audio Management in the menu bar. Now the available inputs and outputs will be shown. At first, select the source and then the output(s). Note: V means in Video signal embedded; E means external connector. With mute output the selected output can be muted.
  • Page 37: Edid Management

    USERS GUIDE EDID management The EDID management via WEB GUI is equivalent to the EDID configuration via touch screen. Details can be found in chapter 8.3 Scene management The DXM allows saving and restoring up to 32 scenarios. These can be saved in the video or audio menu. The administration of those scenes takes place under the tab 'App-Scene' in the WEB GUI.
  • Page 37: Edid Management

    USERS GUIDE EDID management The EDID management via WEB GUI is equivalent to the EDID configuration via touch screen. Details can be found in chapter 8.3 Scene management The DXM allows saving and restoring up to 32 scenarios. These can be saved in the video or audio menu. The administration of those scenes takes place under the tab App -Scene in the WEB GUI.
  • Page 38 USERS GUIDE Firmware update can be done with the button ‘System update’ in the right upper corner. Important  Make certain all units are using the latest firmware.  Remember to setup EDID for proper operation. www.auroramm.com...
  • Page 38 USERS GUIDE Firmware update can be done with the button ‘System update’ in the right upper corner. Important Make certain all units are using the latest firmware.  Remember to setup EDID for proper operation.  www.auroramm.com...
  • Page 39: Understanding Edid

    USERS GUIDE UNDERSTANDING EDID EDID and its Importance One of the most forgotten setup procedures in AV systems is the EDID. The EDID comes from the destination (display, VTC, recorder, etc.) and must be saved into the encoder and decoder HDMI input ports. This allows the source (Blu-ray, computers, etc.) to know the capabilities of the destination.
  • Page 39: Understanding Edid

    USERS GUIDE UNDERSTANDING EDID EDID and its Importance One of the most forgotten setup procedures in AV systems is the EDID. The EDID comes from the destination (display, VTC, recorder, etc.) and must be saved into the encoder and decoder HDMI input ports. This allows the source (Blu-ray, computers, etc.) to know the capabilities of the destination.
  • Page 40: Connector Pin Definition

    USERS GUIDE CONNECTOR PIN DEFINITION HDMI TMDS Data2+ Pin 8 TMDS Data0 Shield Pin 15 Pin 1 Pin 2 TMDS Data2 Shield Pin 9 TMDS Data0– Pin 16 Pin 3 TMDS Data2– Pin 10 TMDS Clock+ Pin 17 DDC/CEC Ground Pin 4 TMDS Data1+ Pin 11...
  • Page 40: Connector Pin Definition

    USERS GUIDE CONNECTOR PIN DEFINITION HDMI TMDS Data2+ Pin 8 TMDS Data0 Shield Pin 15 Pin 1 Pin 2 Pin 9 Pin 16 TMDS Data2 Shield TMDS Data0– Pin 3 TMDS Data2– Pin 10 TMDS Clock+ Pin 17 DDC/CEC Ground Pin 4 TMDS Data1+ Pin 11...
  • Page 41: Rs-232

    USERS GUIDE RS-232 The RS-232 is a 3.5mm TRS connector. Tip is TX (output), ring is RX (input), and Sleeve is ground. To simplify connections Aurora offers pre-molded RS-232 cables in null and none nulled in male and female DB9. www.auroramm.com...
  • Page 41: Rs-232

    USERS GUIDE RS-232 The RS-232 is a 3.5mm TRS connector. Tip is TX (output), ring is RX (input), and Sleeve is ground. To simplify connections Aurora offers pre-molded RS-232 cables in null and none nulled in male and female DB9. www.auroramm.com...
  • Page 42: Troubleshooting

    USERS GUIDE APPENDIX 1 Troubleshooting For best results always make certain you have the latest firmware. Problem Solution a. Check that the power plug is properly inserted into a functioning power outlet. b. Make certain source is on. 1. No Video Signal. c.
  • Page 42: Troubleshooting

    USERS GUIDE APPENDIX 1 Troubleshooting For best results always make certain you have the latest firmware. Problem Solution a. Check that the power plug is properly inserted into a functioning power outlet. b. Make certain source is on. 1. No Video Signal. c.
  • Page 43: Firmware Update

    USERS GUIDE APPENDIX 2 Firmware Update For the latest firmware updates please go to: www.auroramm.com. You must be signed up to the Customer Portal in order to download firmware with instructions on how to update. UPDATE TOOL: The G4 series of matrix uses a web server to update firmware. It requires a browser that supports HTML5 or above. IE9 or below is not supported, we advise using Google Chrome or Microsoft Edge.
  • Page 43: Firmware Update

    USERS GUIDE APPENDIX 2 Firmware Update For the latest firmware updates please go to: www.auroramm.com. You must be signed up to the Customer Portal in order to download firmware with instructions on how to update. UPDATE TOOL: The G4 series of matrix uses a web server to update firmware. It requires a browser that supports HTML5 or above. IE9 or below is not supported, we advise using Google Chrome or Microsoft Edge.
  • Page 44 USERS GUIDE FIRMWARE UPDATE PROCESS: 1. Select your update. Click Main, Back or Control 2. Select your update firmware. - Main firmware filename is “DXM-xx-Main.bin”. - Back panel firmware filename is “DXM-xx-Back.bin” 3. Click “Update” to update the firmware. Once complete, click “StartApp” to boot the G4 when the update is complete.
  • Page 44 USERS GUIDE FIRMWARE UPDATE PROCESS: 1. Select your update. Click Main, Back or Control 2. Select your update firmware. - Main firmware filename is “DXM-xx-Main.bin”. - Back panel firmware filename is “DXM-xx-Back.bin” 3. Click “Update” to update the firmware. Once complete, click “StartApp” to boot the G4 when the update is complete.
  • Page 45: Telnet And Rs-232 Protocol

    USERS GUIDE APPENDIX 3 Telnet and RS-232 Protocol Supports communication via TCP/IP and RS232. Default IP: 192.168.88.229 Port 1001 Default RS232: 115200 8N1 None > - Command, # - Query, < - Response <CR> = 0x0D Hex / 13 Decimal Basic ASCII Example Example...
  • Page 45: Telnet And Rs-232 Protocol

    USERS GUIDE APPENDIX 3 Telnet and RS-232 Protocol Supports communication via TCP/IP and RS232. Default IP: 192.168.88.229 Port 1001 Default RS232: 115200 8N1 None ! (Command), ? (Query), ~ (Response) <CR> = 0x0D Hex / 13 Decimal Basic ASCII Example Example Example Action...
  • Page 46 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response single channel or multiple b c = output(1 ~ switch to the channel audio out matrix max or output2's ALL) + V/E internal and Note:V=Internal external audio audio E=External audio a c = output(1 ~...
  • Page 46 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response single channel or multiple b c = output(1 ~ switch to the channel audio out matrix max or output2's ALL) + V/E internal and Note:V=Internal external audio audio E=External audio a c = output(1 ~...
  • Page 47 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response synchronization mode R> 0 : VE -> VE and video 1<CR> E:1<CR> 1 : VE -> EV synchronizatio 2 : V -> VE n mode (default) 3 : E ->...
  • Page 47 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response synchronization mode R> 0 : VE -> VE and video 1<CR> E:1<CR> 1 : VE -> EV synchronizatio 2 : V -> VE n mode (default) 3 : E ->...
  • Page 48 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response 255.255.255.0 CR> 5.0<CR> set Gateway to >GATEWAY:19 <GATEWAY: >GATEWAY:a.b.c a b c d = Set the Gateway 2.168.2.1<C 192.168.2 .d<CR> address(0~255) 255.255.255.0 R> .1<CR> Set the Socket >PORT:1001<...
  • Page 48 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response 255.255.255.0 CR> 5.0<CR> set Gateway to !GATEWAY:19 ~GATEWAY: !GATEWAY:a.b.c a b c d = Set the Gateway 2.168.2.1<C 192.168.2 .d<CR> address(0~255) 255.255.255.0 R> .1<CR> Set the Socket !PORT:1001<...
  • Page 49 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response command is sent 1:sound when send the R> <CR> command is sent Query the Query the status of the status of the <CSOUND:1 #CSOUND<CR> NULL #CSOUND<CR> sound when command is sent sound when <CR>...
  • Page 49 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response command is sent 1:sound when send the R> <CR> command is sent Query the Query the status of the status of the ~CSOUND:1 ?CSOUND<CR> NULL ?CSOUND<CR> sound when command is sent sound when <CR>...
  • Page 50 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response username and CR> password NULL(you don't Send commands to control a = control card send "-TEST" >COM-TEST<C online >COMa<CR> board command string R> returns ERROR) can check out the central control board Checking whether the...
  • Page 50 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response username and CR> password NULL(you don't Send commands to control a = control card send "-TEST" !COM-TEST<C online !COMa<CR> board command string R> returns ERROR) can check out the central control board Checking whether the...
  • Page 51 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response "update": true ..Set the system a = 0:English 1: <LANG:1<C Set the system language >LANG:a<CR> language is >LANG:1<CR> Chinese R> Chinese Query system <LANG:1<C Query system language #LANG<CR>...
  • Page 51 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response "update": true ..Set the system a = 0:English 1: ~LANG:1<C Set the system language !LANG:a<CR> language is !LANG:1<CR> Chinese R> Chinese Query system ~LANG:1<C Query system language ?LANG<CR>...
  • Page 52 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response > - Command, # - Query, < - Response <CR> = 0x0D Hex / 13 Decimal Note: The default communication settings are 115200 8N1 None. IP address:192.168.88.229 Socket Server port:1001 To send Hex instead of ASCII for HDBT serial commands use %H.
  • Page 52 USERS GUIDE Basic ASCII Example Example Example Action Variables String Settings String Response ! - Command, ? - Query, ~ - Response <CR> = 0x0D Hex / 13 Decimal Note: The default communication settings are 115200 8N1 None. IP address:192.168.88.229 Socket Server port:1001 To send Hex instead of ASCII for HDBT serial commands use %H.
  • Page 53: Recommended Cabling

    APPENDIX 4 Recommended Cabling Aurora extender products have been tested utilizing shielded cabling. Although our products will work fine without shielded cable it is highly recommended for environmental reasons as the signals are high frequency and can radiate as well as be susceptible to external frequencies and possibly cause noise or disruption in the image.
  • Page 53: Recommended Cabling

    APPENDIX 4 Recommended Cabling Aurora extender products have been tested utilizing shielded cabling. Although our products will work fine without shielded cable it is highly recommended for environmental reasons as the signals are high frequency and can radiate as well as be susceptible to external frequencies and possibly cause noise or disruption in the image.
  • Page 54: Technical Specifications

    USERS GUIDE APPENDIX 5 Technical Specifications Model Name DXM-884 Technical HDMI/DVI compliance HDMI 2.0A Deep Color, full 3D & 4K2K/ DVI 1.0 HDCP compliance HDCP 1.4/2.2 Video bandwidth Single-link 600MHz [18Gbps] Firmware update Input 8 Input Slots (4 output slots can be inputs for up to 12) Output 8 Total Output Slots, 4 can be input Slots too.
  • Page 54: Technical Specifications

    USERS GUIDE APPENDIX 5 Technical Specifications Model Name DXM-884 Technical HDMI/DVI compliance HDMI 2.0A Deep Color, full 3D & 4K2K/ DVI 1.0 HDCP compliance HDCP 1.4/2.2 Video bandwidth Single-link 600MHz [18Gbps] Firmware update Input 8 Input Slots (4 output slots can be inputs for up to 12) Output 8 Total Output Slots, 4 can be input Slots too.
  • Page 55 USERS GUIDE Model Name DXM-1616 Technical HDMI/DVI compliance HDMI 2.0A Deep Color, full 3D & 4K2K/ DVI 1.0 HDCP compliance HDCP 1.4/2.2 Video bandwidth Single-link 600MHz [18Gbps] Firmware update Input 16 Input Slots Output 16 Output Slots EDID Full Management & Custom 10/100Mbps PoE RJ-45 Mechanical Housing...
  • Page 55 USERS GUIDE Model Name DXM-1616 Technical HDMI/DVI compliance HDMI 2.0A Deep Color, full 3D & 4K2K/ DVI 1.0 HDCP compliance HDCP 1.4/2.2 Video bandwidth Single-link 600MHz [18Gbps] Firmware update Input 16 Input Slots Output 16 Output Slots EDID Full Management & Custom 10/100Mbps PoE RJ-45 Mechanical Housing...
  • Page 56: Warranty

    Limited 3 Year Warranty Aurora Multimedia Corp. (“Manufacturer”) warrants that this product is free of defects in both materials and workmanship for a period of 3 years as defined herein for parts and labor from date of purchase. This Limited Warranty covers products purchased in the year of 2009 and after.
  • Page 56: Warranty

    Limited 3 Year Warranty Aurora Multimedia Corp. (“Manufacturer”) warrants that this product is free of defects in both materials and workmanship for a period of 3 years as defined herein for parts and labor from date of purchase. This Limited Warranty covers products purchased in the year of 2009 and after.
  • Page 57 USERS GUIDE Aurora Multimedia Corp. 205 Commercial Court | Morganville, NJ 07751 Phone: 732-591-5800 | Fax: 732-591-6801 www.auroramm.com...
  • Page 57 USERS GUIDE Aurora Multimedia Corp. 205 Commercial Court | Morganville, NJ 07751 Phone: 732-591-5800 | Fax: 732-591-6801 www.auroramm.com...

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